T-Mobile is, by leaps and bounds, the single scammers company I have ever encountered…read more I went to their local office in Tigard, Oregon, and was constantly assured that would correct the scam phone number, and associated equipment, that this crap company assigned to my account. When I called their "customer service" line, they had no records of these encounters. I escalated my concerns to, ultimately, the president of the company, whose minions promptly refused to correct the overcharges, some $1800, caused by their obviously illegal subterfuges F*ck TMobile! Never do business with them. They are thieves

Went to this location to find out why my bill was raised $5 per line. The Manager named Greg was…read moreamazing he explained why the plan went up but was also able to save me money off my internet bill. He also got me a promotion for a tracker for my dog. It is only $1 per month. I really appreciate all the help I got at this store and I highly recommend it.

I'm not surprised about this business which has only five-star reviews, very reliable, fast, and…read morehonest he quickly fixed my phone and refused to charge me appreciating that kind of business. He earned me as a return customer for sure highly recommended.

Great service from H. Phone fixed, friendly customer service, fair price & transparency through…read morethe repair. 5 star service Definitely recommend this small business.

Switched to Consumer Cellular (CC) when I learned my previous mobile service provider (ATT) was…read moresupporting OAN (One America Network). The wireless service is through the same towers as ATT, but for about half the cost. That cost differential comes up in their customer service. My blood pressure always rises when I call their customer service team. I don't want to bore the reader with too many details, but when I tried calling for confirmation of some details I was told to enter my 4- or 6-digit security code. I was flummoxed; I hadn't set a security code. Trying the usual codes I use, I was greeted with a system response that they couldn't find that code and to try again. After the 3rd or 4th iteration their VRU (voice response unit) finally told me I could say "I don't know it", which I did. When I finally got in and connected, their customer service agent said now we're going to set up a security code. I was annoyed that they modified their processes to require a security code without telling their customers. How hard would it have been to include a note in our bills that this change was coming and to be prepared the next time we called customer service? Doesn't anyone think about how these changes will affect their customers before those changes are implemented? If you never have to call their customer service team, you might be satisfied with their service.

I have been with consumer cellular for over 7 years. I have even told people about the great…read moreservice. 1) They say you get a discount if you're a mbr of AARP. The savings (I just discovered) is $1.00 a month. AARP is $16.00 a year. NO savings at all! 2) I just bought a new phone and a screen protector. The screen protector I received is flawed. They do not do refunds for those. I paid $21.00 for it - thinking they would have a higher quality product. I was wrong. Do not purchase this unless you go to astore and have them put it on before you purchase it and see that it works. I will not be giving them a good review going forward. I'm very disappointed. Shame on you Consumer Cellular.

Came here to upgrade four Apple devices including two phones. I thought everything went smoothly…read moreuntil I saw a $50/month charge on our bill. We never agreed to this and it was not mentioned to us. The AT&T employee must have added it. Now I have to call and get it cancelled and refunded.

Horrible experience, got the run around. Finally when got it done and traded in my Verizon phones…read morethey did not pay them off and screwed me out of almost a thousand dollars. After trying the salesperson who did not respond I called AT&T directly and they directed me to a website just to deny my payoff. Intermittent service on AT&T network is horrible. THIS WHOLE EXPERIENCE FEELS LIKE A SCAM

I am visually impaired, and this guy charged me for a non-existent service. Thinking my phone was…read morebroken, I took it to this guy to be examined. I returned later the same day, and he charged me $60 for what turned out to be a simple recharge of the battery. I paid $60 thinking he has repaired the charge port of my phone. My landlord showed me that in my visual fog I was simply using the wrong size charger; there had been no repair. This guy charged me $60, I paid cash, and he did not give me a receipt. He does not pay taxes, he is a straight-up thief. I wrote this same review at the time of the incident in 2021. He takes advantage of elderly blind people!

I've used this guy several times and he always do great work, on time and at the best price around…read more Sending everyone I know his way now.

I'm an Apple user. My phone, laptop, tablet, watch, and headphones are all Apple products. That…read moresaid, I hate the experience of shopping at Apple. No matter the location, they're never easy to access. The stores are always jam packed full. And there's not a single staff member that is easy to get a hold of. They're either non-existent, busy talking to other customers, or chatting with each other. Or you finally speak to an employee but they add you to a waitlist or have to find someone else to help you. Theoretically you can book an appointment, but what's the point of having an open store if everything needs an appointment? You can't just pick up a product and go buy it at a cashier. I think their stores were very innovative when they first opened, but they haven't scaled with the popularity of the iPhone. Instead of buying at Apple, I'm planning to go to Costco or Best Buy for a slightly better purchasing experience.

This Apple Store is always packed, but the staff really make it worth the visit. I bought a new…read moreMacBook Air with Martin--he was super helpful, funny, and made the whole process easy. The next day, I brought in my old MacBook to erase the data, and that's when I met Jenna. She was amazing! Even though I wasn't buying anything, she treated me like a valued customer. Jenna helped me erase the data, made sure everything was taken care of, and truly went above and beyond. She even helped remove the case and offered to clean it. She was kind, patient, and genuinely caring. Jenna made me feel so welcomed--it turned a simple visit into the best experience I've ever had at an Apple Store. Big 5 stars because of her!!

Jordin made my day. The store is clean and has everything…read more Awesome customer service! Keep it up!!!

Go to a direct Verizon! Not here, this is Cellular Sales through Verizon and they can be scammy…read morecompared to a normal Verizon. Don't make the same mistake I did. They were nice people but it's a bit shady. I could've gotten a better deal if I just went to a normal Verizon.

DO NOT GO HERE. I was in yesterday to pick up a phone upgrade. I received an email that the online…read moreorder was ready for pick up after having me wait ~20 minutes, they informed me there was a "technical issue". To solve this they recommended I cancel my order and they would resubmit it for me. When I voiced hesitancy to do so because I was worried about my upgrade credit they dismissed me and ensured me it would be okay. When they talked me into canceling my order, no surprise my upgrade credit was gone. They were unable to get the credit back, and had no solutions. I also lost the 40 dollar activation cost I prepaid for online. They told me to come back today to fix it. After watching my Verizon app all day it does not appear my activation fee has been refunded and my upgrade credit is still unavailable. I did not realize a store could mishandle a simple in store pick up so easily.

Wouldn't touch this place with a 6ft pole, they don't know what there doing and there service is…read moregarbage. Would give them no stars Context - been over a year | signed up for a promotional plan through them, got my phones same day and transfer pined from last carrier to Verizon. The Plan allowed to trade in any device for a 1000 dollar credit over 3 years. These associates "unknowingly till months down the road" grandfathered me to some OLD PLAN on one of the lines to pay 80 Dollars "just for two years" on a Verizon Unlimited + plan... I now have 4 lines under my account the total should be 45 a line + phone charge. Instead it's 45 for the 3 and 80 for this one line. Represetiuvies suck and can't do anything so stuck paying almost 2x on this line. Take your business elsewhere and check your emails if you apply with Verizon. This has been the worst company I have had to deal with and would rather go to Xfinity Mobile or other 3rd party's that use major towers. Hope this place shuts down.