I went in to get my charging port cleaned since my phone wasn't charging well & had an incredible…read moreexperience! Not only was the service was great, quick and friendly but the shop itself was extremely clean & welcoming. Thanks to Matt & Michael my phone works perfectly now.

I got an email from Verizon to update my phone or something like that, so I figured what the heck…read moresince my phone was having issues anyway and I had been meaning to contact them. I scheduled the appointment for the update and new screen protector. I got a call the week of the appointment, wanting to discuss the time of the one I selected. I chose Christmas Eve Day, from like 2-5 or something like that. I ended up going a few days earlier since they assured me it would not take the full time slot. It also turned out they are not Verizon but are located near them. They are a small store; they have some phone cases and signs. I waited for someone to come from the back and then we got to talking about my phone's issues. This appointment was not for that- but I was there so what the heck. They said it would not take long, so I went and ate nearby. I came back, and they then informed me there was an app, I think McAfee that was preventing them from doing their job. I told them they could delete it- then they asked if they could delete other apps if needed to do the service. It turned out my phone was okay, but they thought there was a virus & they suggested a full reset. I did that a few days later. The issue I was having is resolved.

Very honest business didn't catch the name of the employee but I brought in a iPad for screen…read morerepair and he found that there was a screen protector on it and just pulled it off. I bought a new one and had them installed. I was told that the screen was cracked the person I bought it from didn't know it had a screen protector. He easily could have told me the screen needed replacing and charged me for a new screen. Small detail from an honest employee. Thanks

Business is over priced . Does not stand by their product and service. I had a iPhone 16 pro max…read morescreen replaced here . Later that evening upon pick up I realized how pixelated my screen was. Needless to say I reached out to a store associate there stating that they never seen this issue before ... claiming maybe the issue was because they used a aftermarket screen replacement instead of the official Apple phone screen. Then I asked for them to fix the issue they claimed there was nothing they can do . Bad business and $250 down the drain . Almost want to report them .

I called Dale near the EOB on a Saturday to get a series of repairs done on my iPhone 7+. He was…read moreable to repair all of the issues same day and at cost significantly lower than what I was offered by Apple and ATT. He was honest, friendly, and approachable. I highly recommend Dale and iSmartDoctor. I will be returning to his shop for more repairs. Thanks Dale!

The price is higher than other shops for same repair and same OEM parts with warranty. They charge…read more$30 for just checking because I refused their repair that is $60 more than other shops. They should have called me hours ago to tell me the phone repair will be $196 more than what we agreed at his store/home office, but they waited until late night. I felt what they wanted was to make he situation that I had to have it fix there tonight. Now I have to wait another day to take my phone to ubreakifix. ***Before taking your phone to this place, please make sure they give you the best price. You can't refused the service after your phone is given to them without paying anything to get your phone back.***

Super great customer service! Was in today and it was so nice to speak to a adult that was willing…read moreto problem solve a issue. He wasn't focused on selling me on something I don't need. Thank you again.

Horrible manager cussed me out! Went in to get new batteries for my mobility chair they were unable…read moreto get the batteries put in because they only had one waited a week for the second battery to come in, at this point i don't want anything to do with this company they said come get your chair after they got rid of my cores now my chair dont work and was told that if i dont pick it up (mind you its over 400 pounds i cant walk how am i supposed to move it) THEY WILL RECYCLE IT AWAY. How cruel and heartless. They cored my original cores before the sale was even completed disabling my mobility chair. Manger could care less hung up on me and refused to pick up the phone when i tried calling back. To me that sounds like thievery.

Replaced my Vita Screen, updated my firmware (which I explicitly told them NOT to do) couldn't save…read moremy ps4. C est la vie

I took my laptop a few days ago and... I had a great…read moreexperience with uBreakiFix! The staff was friendly, professional, and helpful throughout the entire process. They took the time to explain everything clearly, answered my questions, and made sure I was satisfied with the service. The repair process was smooth, and I really appreciated their attention to detail and excellent customer service. I would definitely recommend uBreakiFix to anyone looking for reliable, quality repairs. I'll absolutely come back if I need help with my devices in the future!

The guy who works the front counter with the backwards hat is super unprofessional. He is to…read morecomfortable making inappropriate comments to myself as well as other customers. Also the guys who sit in the back and repair the phones are louder than they think. We can hear your inappropriate conversations in the lobby you know? A bunch of idiotic clowns working at this location. I will never bring another device to this store again I will happily take it to a competitor. I would even pay a little more for the same service thats how bad it was. These guys are extremely unprofessional and will make you feel uncomfortable while you are in the building with them. Go somewhere else!!!

I came in to UBreakItFix just to get my iPhone battery replaced -- a simple, routine service. But…read moreduring the process, they asked me for my Apple ID and password, claiming it was necessary to "calibrate the battery." That immediately raised red flags for me. Let me be clear: Apple does not require your Apple ID or iCloud login to replace or calibrate a battery. I've since confirmed this with Apple Support and other certified repair techs. Asking for that kind of sensitive information during a basic hardware replacement is completely unnecessary and suspicious. I declined to give them my credentials and took my phone elsewhere. I strongly recommend that others do the same -- never hand over your password unless you're 100% sure it's required (spoiler: in this case, it's not). If you're considering this location, be very cautious and ask questions before agreeing to anything.

I broke the screen on my phone while visiting family in the Phoenix area. Phone Booth and Repair…read moredid an amazing job replacing the screen and getting me functional once again. Service was fast, and although replacing a phone screen on a newer Samsung S+ series is expensive, the price was reasonable. They even included a free screen protector. My phone works like new again! I am very happy to recommend Phone booth & Repair to frie ds and family.

We called up this morning because my wife had a cracked screen. We showed up and 10 minutes later…read morewe walked out with a new screen for a very reasonable price. The owner is super easy to work with. A good guy. I recommend.

I was Sun City from Los Angeles. I realized even before I left Los Angeles that the audio jack on…read moremy Galaxy S7 wasn't functioning properly. I couldn't get good sound out of smartphone into my car stereo. Jordan diagnosed the problem. he ordered the component and the next day I brought it in for repair. It is working now. I've used it for a week since my return to Los Angeles.

i believe this location is closed but the screen fell off multiple times after this. just get it…read moreproperly repaired.