Super great customer service! Was in today and it was so nice to speak to a adult that was willing to problem solve a issue. He wasn't focused on selling me on something I don't need. Thank you again. read more

Horrible manager cussed me out! Went in to get new batteries for my mobility chair they were unable to get the batteries put in because they only had one waited a week for the second battery to come in, at this point i don't want anything to do with this company they said come get your chair after they got rid of my cores now my chair dont work and was told that if i dont pick it up (mind you its over 400 pounds i cant walk how am i supposed to move it) THEY WILL RECYCLE IT AWAY. How cruel and heartless. They cored my original cores before the sale was even completed disabling my mobility chair. Manger could care less hung up on me and refused to pick up the phone when i tried calling back. To me that sounds like thievery. read more

Eleazar was helpful from the moment I walked in until I drove away. It was 108 degrees out and he installed the new truck battery without complaint. A couple of small issues were worked through and he maintained a high level of customer service the entire time. read more

Roger thanks for the great customer service and expert advice. I've been using Batteries+ since 2015. Wasn't crazy about using a business selling batteries for a living. I was forced in there by my buddy who had been a long time customer and spoke highly about their customer service, warranties and expert advice. I've been shopping here since. I've yet to have an employee not know their batteries and always have solutions without trying to sell me a new battery. A new battery is last on the list. I appreciate that very much. This time around brought me in for a battery I thought I was properly maintaining with a trickle charger. Well, it's not totally gone but getting close. The verdict after they ran all test etc. Roger then tells me he can check my battery tender maintainer to ensure it's working properly. Yup, you guessed it. When I brought him my tender he immediately went into battery ninja mode, did his test and determined it was not doing anything. I know you're thinking he went into sales mode and sold me an overpriced battery maintainer but he didn't. I did buy one and he didn't talk trash about my 5 dollar harbor freight one. Side note. I have never shopped another location. Hope they all have Rogers working. read more

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Great experience!! A nice young gentleman greeted me immediately, I told him my Bushnell flashlight either needed batteries or it was broken. I had batteries at home but I thought they might be old. He opened a new package of batteries and the flashlight still didn't work. He tried a few things still didn't work. Even though my expensive flashlight didn't have a positive ending, I thought the customer service was excellent. read more

Loved the service that we got here! I used their cell phone repair service twice. Same day service--I got my phones back in less than 2 hours. The service is not cheap: $99 after tax and coupon, but you don't have to send your phone away and get it back in a week. You are paying for the convenience and quick turn around. I picked up some industrial batteries AAs and AAA batteries which will work with my controllers for under $4 per pack. They say they don't last as long as Rayovac, Duracell or Energizer, but they are perfect for controllers which you want to change often because you don't want the batteries to dissolve and disintegrate. They couldn't fix my computer, but referred me to a good computer repair shop. Tip: Go online and book a time, you get $10 off the service. read more

So I locked myself out of my phone. After trying to reset my phone myself with no luck, and after going to metro pcs to have them reset my phone. Again no luck, I had to go to batteriesplus #979. Eleazar and Lexis saved me. I am so grateful for them. They are the best... read more

I called this location before I drove here all the way here from Tempe (30 minutes drive) and they said they have the lights bulbs I was looking for and once I got here the lady Alexys said they don't have it or they weren't able to find them and Alexys the girl that answered the phone the first time she said my boss is off today I don't want to call him and bother him asking where the light bulbs were. This is no how you do customer service she should have checked before having me drove all the way here The girl was really rude and disrespectful I don't recommend this location at all read more

Batteries Plus - Battery Stores Near Me - Avondale, Arizona

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I have stopped here many times over the past several years. Manly, it was a drop off old batteries for recycling. However, they do have a wide selection of batteries, including special type batteries. You may pay a little bit more for the batteries here, but at least you don't have to run all over the place to try to find it. When crowded, the service can be on the slow side. But, overall I find them to be very helpful. And, the last time I got a car battery here, they installed it for me. So, I thought that was a pretty good thing, even if I did have to wait a little bit for the service. read more

The girl who helped me today was so friendly, knowledgeable and helpful. I told her i needed an apple air tag battery & also a fan remote battery. She knew exactly what i needed with confidence and i was in & out within 3 minutes. Thank you so much! :) read more

Came here to get a battery for my sons electric scooter. The guy who helped me was really friendly, installed the battery for me and I was on my way. Fast and great service! read more

I have brought a few watches to this place for battery replacements over the past year. I really have no complaints. Service is fast and the associates who work here have always been very helpful and friendly. I shop at the Sprouts for groceries next door, so the location is also convenient if you live in the Avondale area. read more

Great prices and excellent customer service. I always go to Batteries Plus bulbs anytime I need a light fixture or battery. You can't beat the technical expertise and customer service that you receive at Batteries Plus Bulbs. There is a comfort in knowing that anytime I have question the folks at Batteries Plus Bulbs will have the answer. The staff at Batteries Plus Bulbs are always friendly, helpful, and knowledgeable . Even though I didn't end up purchasing anything because my laptop's power supply wasn't the source of the problem, the sales associate took the time to answer all my questions . I highly recommended Batteries Plus Bulb anytime you need a battery. read more

Batteries Plus - Battery Stores Near Me - Avondale, Arizona

Went in because my roommate needed a fob battery. The sales person knew exactly what was needed. It was just a matter of how much; all prices were great. He replaced it and we were on our way. read more

Brandon and Savannah and to be honest everyone at the store is so professional, Brandon got my remote start key fob working in only 5 minutes!! That's exceptional customer service right there, definitely will recommend them cause they truly make sure everyone gets taken care of!! Thank you for making my day everyone! Great job :) read more

I brought in a disassembled vacuum to replace the battery, was told 2 days...1 week later it was finally done however the owner re-assembled the vacuum incorrectly and RUINED a $85 vacuum + the cost of the new battery...This guy is a DOPE..stay away from here. Thanks Dickhead read more

If I could leave a ZERO!!!!!! I would, I am so angry I brought my iPhone 6 to them to change out the battery to have it stop working days later then bring it back to have them say they were not sure why it went out that maybe I needed a apple charge. Which I was using, well they said they changed out my screen and my charging port and who knows what else. Well after all that it still did not work. I took the phone to apple to find out that they did not replace the charging port, I was missing screws and plates and there were connection that were either in the wrong place or not connected at all. Like really what the hell, either you need new techs or ditch the whole repair benefit of your company because now I am not only out of the money I paid out so you could mangle my phone i was out time and frustration for nothing. Well my phone is fixed now and no thanks to this shady company. read more

Ask for Roger he is very knowledgeable and will go out of his way to troubleshoot any issue you have.

I needed my battery replaced on my phone. They replaced it didn't fix the problem with it not holding a charge, didn't reconnect the finger print sensor and didn't seal the black glass on correctly. I will not be doing business here again and would not recommend. read more

So I dropped my iPhone and cracked the screen. I was told that they could repair it and it would take 20-30 minutes. I dropped my phone off for repair at 10:30, and was told it would not be ready until noon. When I got there to pick it up, they hadn't even started to work on it. They could have called me, but they didn't. I had to wait an hour before they were done. On top of all that, they messed up the repair. Anytime I press the home button, to close an app or whatever, Siri is activated instead... One of the worst repair experiences ever. read more

Thanks, Brandon for stellar guest service you went above and beyond during our visit. We greatly appreciate how you helped us out with a loaner battery as well . Definitely will refer and be back soon . read more

After previously getting 2 dead batteries on arrival from Amazon, I walked into this store this afternoon at lunch with 2 dead watch batteries (377 and 364) and a picture on my phone of one of the bulbs that goes in my floor lamp. Walked out in less than 4 minutes with all 3 items for under $13.00. Verified they all work. Doesn't any better than that. read more

My go to place when I need my phone screen fixed. Been here 2 times and I can't complain. Great customer service, fast & get the job done. I made an appointment online this time just because they can get really busy & I got $10 off by doing that. Adrian is who assisted me & got my phone done in less than hour. Thanks adrian for all the help! read more

My car key was busted and Joe fixed it on the spot. No charge, friendly, knowledgeable and fantastic customer service. Thanks Joe.

So my iPhone screen cracked. I didn't have a warranty and didn't want to buy a new phone. I called the apple store and they wanted $60 more, plus I would have had to drive there and wait in line. I googled screen repair and Batteries Plus Bulbs was much cheaper, I didn't have to wait in line and they repaired it with 2 hrs and did a great job. Great customer service. They also have a variety of other things cell phone items, light bulbs, all kinds of batteries from watch batteries on up. Check it out. read more

I had the front and back glass on my galaxy s8 replaced. If you place you appointment online you can save $10.

Excellent customer service! I live in Phoenix. While in Omaha five months ago on business, I dropped my iPhone and broke the screen. Batteries Plus in Omaha replaced screen. New screen stopped working yesterday. Went to local Batteries Plus and I did not have receipt. The Batteries Plus location here in Goodyear contacted the Omaha location, verified my purchase and replaced my iPhone screen for free. No hassles whatsoever. Highly recommend these guys! read more

These guys were so friendly and helpful! They helped me fix my phone and get some batteries. I'll be returning.

The staff is extremely helpful, and very knowledgable. I purchased the wrong battery from them for my home alarm system (my mistake) and by the time I returned to exchange it in a week, I had managed to lose both the receipt AND the CC I used to purchase said battery (bonehead move, I know). They offered me store credit, but there was nothing I needed so I asked if there were any way they could give me a refund. They diligently worked though their computer system to track down my purchase and refund me my moolah. The alarm battery would've been a couple bucks cheaper from Amazon, but the customer service and face-to-face assistance won me over. I'd certainly shop here again! read more

I've been buying my car batteries and motorcycle batteries here for several years. Everyone here has been great. Special shout to Rebecca, thank you for today. read more

The store is very welcoming and a pleasant environment to shop for merchandise. I had a great and excellent experience with the associate named Monse. She was focused on my needs and gave me the best customer service I have ever experienced. On other adventures on different days I have also encountered another associate named Will and his experience working in the store really showed when he gave me information on a certain battery I was looking for. read more

Zero stars for this awful location. I scheduled an appointment to have my phone screen repaired. Showed up 5 minutes early. Waited in an 8 minute line and was told my reservation was bumped for a walk in. But I could wait 2 hours if I wanted. It's too bad "appointment" is too confusing of a word for this location. read more

Buyer Beware. I took my wife's watch to have the battery replaced. The rep broke the glass face and when I questioned him about the cracks, the rep suggested that I go to a jeweler and have it repaired. not once did the rep admit fault and at least attempt to help repair the item. What a disappointment. I expected a higher level of workmanship, instead I received I higher cost and more time wasted on their negligence. Just be careful with this place. read more

I went in 9/4 @3pm to get my iPhone 6plus screen replaced. I picked up my phone and noticed in the corner the phone was a lot lighter when the phone was on..... little by little that part of the screen is feathering out with little cracks and so I called today 9/26 @545 pm and explain the issue..... I was told that I would need to repay the $150 to get it fixed because "they always check their work and it couldn't of been their mistake" I say that's crap customer service.... I'm extremely disappointed in their service!!!!! read more

Well I took my iPhone to het fixed and they said it'll be finished within a hour. I was surprised to get a call about 15 mins later that it was done. I picked it up paid for it looked it over and from the looks of it everything was great! I got home that night and the phone wouldn't charge next morning I woke up called the store and they said to bring it in.. I went back and forth with this store ALL weekend finallyI decided to take it to apple.. Come to find out I need a new phone!! The manager Brandon took care of this Monday and ordered me a new phone. I was once again pleased by this cause I surely wasn't gonna buy a new phone!! Anyways I got the phone Wednesday and got home and set it up! I set it up based on my iCloud back up and when all was said and done it tells me I need to delete some apps because I don't have enough memory! Well yet another problem occurred my original phone memory was 128 gb, this is 16gb..... I didn't call batteries on this because I don't want the hassle again! read more

Just an awful experience with this store all around. Poor products that the store doesn't stand by, and lying managers (Brandon). I have 3 security cameras that each take 4 3V batteries. They needed replacement, so I went to Batteries Plus Bulbs in Avondale. When I went in, they sold me a 12 pack of Streamlight (the only brand they had) 3V batteries for $29.99. These batteries lasted less than a week, whereas the Duracell/Energizer equivalents last 3-4 months. I had switched the batteries in only two of my cameras, so I still had 4 unused batteries. Rather than use them, I decided I would try for a refund since the batteries that I bought were pretty much useless. I went in to the store and they told me they would be happy to help, but were bound by corporate rules. They gave me a phone number to call, and said customer service would offer me a resolution. I called the number, and they told me they couldn't help because the store was a franchise, and therefore any decisions like this would be made by the owner. They said they would reach out to the owner and get back to me. Today customer service called me back and told there was nothing to be done because some of the batteries had been used.This is nonsense. A store should stand by its product. If I had bought these same batteries on Amazon (for much cheaper), they would have instantly refunded my money. So I wasted $30, and I'm not happy about it. However, the whole reason I'm writing this review is that the customer service rep. told me that a manager named Brandon had told them that after I visited the store, I proceeded stand in front of the store for half an hour telling customers not to buy from Batteries + Bulbs. As if I have the time or the energy to do something like that. I wasn't even angry yet at the time of my visit. I was just planning to call the number they gave me. But anyway, I am not a child. I write reviews like any other normal adult. I am quite certain Brandon fabricated this lie to gain support from customer service to not refund my money. I will not be visiting this store again and highly recommend all others stay away. read more

They had just what we needed - from batteries for a power wheelchair to small accent light bulbs. My only complaint was the price. It seemed a little too high. read more

I had tried to replace my iPhone screen by myself and ended up breaking some internal parts. I took it to Batteries Plus Bulbs and they were able to help me get my phone fixed and working again! They were very nice and helpful. read more

Honesty & Integrity. Although they couldn't fix my daughter's phone, they did not charge for trying and were kind and honest through the process. Have also bought batteries here that I couldn't find elsewhere. Would definitely recommend and will do business with them again. read more

I wish I could give zero stars to this place I am so angry. It's Thursday night and I badly needed a special type of rechargeable C battery for a project due on Friday - it had to charge overnight 12 hours or so. It was about a half hour until closing and I hurried the 15 miles or so and arrived at exactly 3 minutes until 8pm (closing time). My watch is super accurate synced with the atomic clock in CO. They had already closed the door EARLY and were sweeping the floor. I knocked on the door and told them they closed early and I just badly needed a special battery. They looked right at me and said "closed" - and would not open the door and help me out. Now in my book I expect that when a store says on their front door open until 8pm that they are actually open until 8pm. I will never give this retail store my business and I hope you don't either. They really don't care about their customers. read more