I travel half the year so end up at different Subaru Dealers for Service. Glenn Craney is my new…read morefavorite Service Manager. Competent, professional and a very welcoming, friendly personality. I always enjoy the Subaru waiting areas, but Surprise had a big surprise! A massive window in the waiting lounge with a full view to the shop floor! My pup and I saw our Outback up on the lift. We watched the techs perform the services. We watched Karen, one of the tech, team do the walk and talk inspection video, which gets forwarded to me! A favorite feature of Subaru Dealership Service. This is my third Outback. I tow a 16' Scamp. I left the dealership confident in my ride.

We drove thru town on our way to Sedona from Los Angeles. Without an appointment, John in their…read moreServicing Department was courteous and informative. He helped us get some needed servicing done. We drove away confident after the vehicle inspection was done during the servicing. We also appreciated the consistent status updates and spot on estimates. Thanks again John!

I recently moved here from California and shortly after arriving my AC went out, which is the last…read morething you want to deal with in this heat. I brought my car into Brakes Plus and was greeted by Mark, who was very welcoming and professional from the start. Originally I was quoted for one issue, but after taking a deeper look they found out the problem was actually bigger and that the compressor needed to be replaced. Even though it turned out to be a larger repair than expected, the team did a great job explaining everything clearly and keeping me informed. When I came back to pick up my car, Mark happened to be out of the office, but David stepped in and took great care of me. Both of them were exceptional and made sure the whole process went smoothly. The communication throughout the entire experience was excellent, and the mechanics clearly knew what they were doing. My AC is now blowing colder than it ever has before and the car feels great. Big shout out to David and Mark for going above and beyond to make sure I was taken care of. I'll definitely be coming back here in the future.

Mark and Dave were awesome! They were very knowledgeable and helpful. They were able to fix my…read moreson's car for less than their competitors. I will be sending business your way! Thx fellas.

As a follow-up to a review I posted not long ago, I returned here with another of my vehicles…read more.. The front suspension of my old Sonata had been making a variety of noises for a while; I took it to this Brakes Plus (Indian School and Jackrabbit) to have it checked out. They determined the problems were control arms and ball joints. They expeditiously repaired these, and so now -- no more squeaky front end noises! Yes! Silence is golden, right? I've been patronizing Brakes Plus and this particular location for a number of years because (1) the parts and labor charges are always reasonable (2) they apprise me of other issues I need to be aware of without any pushy up-sale techniques, and (3) everyone I've encountered at this business falls in the category of "good people". Specific kudos going from me to Rose and David, who always take good care of me in ways like offering coupon discounts without my even asking and ensuring warranties on parts are honored -- again without my asking. Always pleasant and considerate, these two. So, bottom line don't hesitate to take your vehicle to these folks to have issues diagnosed and repaired. They work on a lot more stuff than just brakes, so give them a call to see if they handle whatever repair you're looking for. My last review I remarked I'd give them a 5 star review if the rate on oil changes were more competitive, and I found that their rates are actually quite competitive, especially when you use the coupon discount you can find by going to their website. No complaints here!

Rosa and James are the best! Don't go anywhere else. If you want great service and a great…read moreatmosphere this place is the place to go!

Believe the good reviews, they do solid business and they inspire trust. Yes it may cost a little…read moremore, but it's definitely worth it for a peace of mind.

We had only been to McFalls for tires in the past, but found out that they do general auto service…read moreas well, and take walk-ins (drive-ups, really!). This made them super convenient! They turned out to be a very good value, as well. We will return.

Rude and lack of solid customer service. . . teach your employees how to talk to be inviting. First…read moreand last time working with napa... wish i could give zero

Purchased parts for my vehicle - 2 parts were special order. Received the parts - they were the…read morewrong ones - returned for credit. The older sales rep in the store sucks - he is rude and has a very negative attitude.

Finally, there is a Mitsubishi dealership in the west valley (Goodyear, AZ) and at the time of this…read morepost, they are only 5 months old. I just bought a 2026 Eclipse Cross (SE trim) and it is the 5th Mitsubishi car I have owned, as well as recommending other family members that have purchased two other cars. Ms. Sam St Louis was my rep who was friendly, attentive, and helped my family have a positive experience after negotiating with the Finance Manager. We purchased our car on a Sunday morning when it wasn't too busy or hot weather. We researched and shopped new 2026 and used cars, similar to this model, and the prices weren't that much difference, given that the 2027 models are just coming out. The best part is Mitsubishi's current warranty, which is hard to beat when compared to Honda, Toyota, and Mazda. I stay with Mitsubishi due to its brand reputation, affordability, safety, and reliability. I have owned the Gallant, Outlander, Outlander Sport, and Mirage models. Unfortunately, they don't make the Gallant and Mirage, though my current Mirage (2015, manual) runs great and is just under 200K miles, averaging 40 mpg! The Eclipse Cross is a newer model, and we chose it for the look, safety features, and the warranty as mentioned. Along with Sam at Yates Mitsubishi, I have always had a great shopping experience with Mitsubishi sales reps. No pressure, and they listen to your needs to help you make the right decision. Included with our purchase of the Eclipse Cross is one year of free service (oil changes, etc.). I will post an update when the time comes to review their service department and follow up.

What a great experience. The sales team and the service advisor were very helpful. I originally was…read moreonly coming for a recall but I ended up happier in a brand new car and could not be happier. They helped me keep everything affordable. I will be definitely going back to Yates Mitsubishi in the future

I went to O'Riley Auto Parts on the 3100 BLK of East Indian School Road with some questions about a…read morepossible electrical issue because I was blowing fuses every other week and my key would not come out of the ignition of my 1993 Lincoln Town car when I put the car in park and turned the car off. I had to put the car in neutral turn it off, then in park. The guy there (I hate I don't remember his name) came out and helped me for about 30 minutes w/ the problem. After no success he said that it appeared electrical and that he "goes no where else for electrical issues except Glendale Auto Electric (GAE). I called the next day spoke directly to the owner named Steve. This guy was an old sage when it came to his vast knowledge of automotive electrical diagnostics, troubleshooting and repair! He spoke to me for over 30 minutes (some people think that's long winded differ, I guess it's because Steve and I are both from the south). He gave me a price for his initial diagnostic that he guaranteed he would find out the problem using several different angles (some textbook, others were like home grandma's home remedies) for a price that was so low that ($50 or less) I couldn't believe it because everyone else charges $85-$150) for the same thing and don't guarantee that they'll find the issue. He gave me the D-I-Y option of fixing it on my own with him telling me the general instructions, and the opportunity to decide if the repair itself would be a practical economic long term solution. I got to the shop, he retrieved my VIN, offered me a ice cold soda, and went to All Data and another source for the wiring schematics (Chinese to me), explained to me a few quick details about my vehicle, went out to the car with some tools and by the time I took my last sip of soda...HE WAS DONE! He said it was a simple wire in the column that had become exposed. He had not only replaced It he had fixed the cigarette lighter up front that wasn't working. Then he said it was "NO CHARGE" I had to almost strong arm the man to take my money. Now where do you find those kind of values and customer service today??? No where! Simply put. I won't go anywhere else. I recommend him to everyone. I'm writing this review right now because I just recommended a guy I know to him and saw this site when I was looking to give him the info. Go call Steve and his guys TODAY!

Don't take your car to the piece of shit mechanics they broke my dash housing and lowered my window…read moredespite being told it doesn't work. (Forcefully lowered by pushing down on it). Viejos cochinos.

While visiting my folks in Goodyear, AZ, I came out to a completely flat back tire on my car…read more I wasn't sure where to go to get help, so I 'Google'd' Tire Shops in Goodyear, AZ. Although many tire shops came up in my search, one company stood out to me -- that wasn't even a dedicated tire shop. It was Wilhelm Automotive. The reason they stood out to me was because of the glowing reviews from customers, like myself, who have limited knowledge surrounding auto-repair needs... or knowing who to trust! (Especially for those of us who tend to feel intimidated by auto-repair shops that have been dishonest, are all about 'up-selling' services & parts you don't actually need and/or those who are 'shady' at best. I was also surprised to see an auto repair shop that came up on a tire shop search. But right at the top of their reviews, there was a review surrounding Wilhelm providing excellent service that involved tires/tire fixes and replacement. After filling the tire up with air, I noticed a nail with a slow leak, and since they were so close, I drove out their way. I just have to say that deciding to go to Wilhelm Automotive when I was having an issue with my tire was the best decision I could have ever made. Not only did they fix my flat tire, they also looked at and fixed another tire that I had been having issues with. No shop in Los Angeles would fix it for me, insisting that I needed to purchase a brand new tire (which actually meant buying two new tires because of the all-wheel drive situation on my 2015 Subaru Outback). Even from the exact tire shop that I had originally ~ and recently~ bought 4 brand new tires from!!! Wilhelm Automotive fixed both tires no problem and with none of the issues I was repeatedly told there would be, by multiple shops I had asked to. (I was a bit shocked, and when I asked how they ended up fixing it... with a patch or plug? I was told that they did a combination of both to ensure that the tire is solidly and permanently fixed, is completely safe and 'as good as new')!! They also had my passenger side windshield wiper blade in stock (that I had asked about as well) and replaced it for me after fixing my tires. When I went up to the counter to pay my bill after my car was brought out for me (only 40 mins later, I was told 'you're good to go! we're good! just please consider using us for any other car repairs that might come up')! I could t believe it!! I was in total shock... they wouldn't even let me pay for the wiper blade and I pretty much had to force them to, at very least, take a tip from me!!! I was ~delightfully~ in shock the rest of the day. I have made my folks (& their friends & neighbors) promise me to ONLY go to Wilhelm Auto from here on out!! I'm sorry to report that this review is {finally} here ~ so long after-the-fact, but life as a hard-working single Mom has a way of coming in between such things. But exceptional, honest, professional and CARING service is never out of fashion -- nor is a review for it!! ********************************** It's incredibly rare to find an auto repair shop these days that encompasses all of these and more!! I can't say enough good things about Wilhelm Automotive!!! ********************************** Look no further for your automobile repairs & needs... choosing Wilhelm for them is the best and the only choice you'll ever need to make!!!!!!

I am updating my initial review posted on Sept 2nd of this year. The staff at Wilhelm on Indian…read moreSchool Rd provided excellent follow up service to my posted displeasure with not having a choice as to whether to change my first tires to a tier 3 vs tier 2 tire. Initially tier 3 tires were put on. Upon posting my initial review resulting in 2 stars, the staff worked with me to change to tier 2 tiers at no additional cost. Happy again with Wilhelm; I have used since moving to Goodyear in 2019.