Went shopping for a shirt for my son. Sales girl was so informative and seemed to sincerely enjoy her job. I bought 3. Hopefully he will like one of them. read more

Terrible customer service, get passed from parts to service then Leave you on hold, don't pickup after 20mins of waiting no help whatsoever.

The entire team at RoadRunner Harley was great to work with! They went out of their way to make us feel welcome and we already feel that we are part of the RRHD family! Thanks MD, Alexis, Emily, Thatcher, and Romello! read more

RoadRunner Harley-Davidson - Motorcycle Dealers Near Me - Goodyear, Arizona

we're on a road trip and had shift linkage issue. Freddy in parts was amazing. really knew his stuff and was interested in getting my part and getting me back on the road! Thx Freddy- highly recommend this place! read more

Purchased a used 23 Tri glide last August that was said to be certified and ready to go. Took it for a 30 mile test run when home. It over heated only to find out there was no coolant in the reservoir. Bought the coolant and was told by the manager they would make it good and reimburse me for the expense. After repeated emails with little or no response the reimbursement still hasn't been received to date. The paperwork for the title summary took 3 months to receive after repeated request. They originally told me they would expedite it. Over the years I've purchased 12 Harley's from various valley dealerships and this was by far the worst experience. Save yourself the aggravation and avoid this dealership. They give a shit after the sale. read more

I didn't visit planning to buy, just look around. Caveman is a no-pressure salesman, but he was there to answer questions and he knew his stuff. Somehow...he knew to show me the right bike and decisions were made! Alexis in Parts got me all customized, Nick worked on acceptable pricing, and Z sealed the deal. A very positive experience. read more

RoadRunner Harley-Davidson - My new Heritage. - Motorcycle Dealers Near Me - Goodyear, Arizona

Out on a long ride around the south west and needed a rear tire earlier than expected. It was day before Thanksgiving and I called a few places, none could get me in- I don't even own a Harley, but when I called Roadrunner they went out of their way to help me find someone who could help- that's customer service. Thank you !! read more

I regret to share my extremely negative experience with Roadrunner Harley-Davidson. The dealership's handling of paperwork, particularly concerning warranty and maintenance contracts, was riddled with errors, causing significant frustration and stress. These issues arose even after the original motorcycle, deemed unsafe by the manufacturer, had to be returned to the factory due to unresolved safety concerns, which nearly resulted in a fatal accident. I am deeply dissatisfied with the dealership's service department, management, and sales team, given the serious consequences of their repeated failures. Specifically, the new 2025 model, which replaced my original bike, was delivered without the warranty and service contract I had purchased. I strongly advise others to avoid this dealership, as their repeated incompetence has become abundantly clear. I will be the 1st to admit I am fool for giving them so many opportunities to make things rite . read more

Best experience I've ever had in my life. And I buy a lot of cars. RONNIE took me in after closing. After hours of being on the side of the road because my bike broke down 200 miles out and getting it towed, They waited for me to arrive past closing. He opened the shop back up and let me buy a bike. They took care of the process so swiftly I was in and out. I can't reccomend the place enough! Any bad reviews for this place must be by the hardest to please person in the world. My day went from a wreck to leaving with a smile and I will forever remember the customer service I received. My experience was top notch quality. Thanks again. read more

As a first-time motorcycle buyer and a newcomer to the community, I wasn't sure what to expect when I walked into Road Runner Harley-Davidson. But, I was pleasantly surprised and deeply grateful for the outstanding service I received. Dalton, who assisted me in exploring the Iron 883, was not just helpful but truly exceptional. His deep knowledge of the bike, particularly in terms of comfort for a novice rider like myself, was both impressive and reassuring. Dalton's mix of professionalism, humor, and top-notch customer service made my experience unforgettable. I also want to express my gratitude to Emily, Steven, and Zarron for their unwavering support in their various departments. They ensured that everything was perfectly arranged for me on the day of my purchase, making the process smooth and hassle-free. My buying experience at Road Runner Harley-Davidson was nothing short of amazing. It was smooth, effortless, and completely stress-free, thanks to the team's collective effort and dedication. I would recommend Road Runner Harley-Davidson to anyone looking to buy or trade in a motorcycle, has questions about their bike, or looking for some great apparel to match their ride. A huge thank you once again to the entire team at Road Runner for making my first motorcycle purchase such a remarkable and memorable experience! read more

RoadRunner Harley-Davidson - 2019 HD Iron 883 from Road Runner Harley-Davidson - Motorcycle Dealers Near Me - Goodyear, Arizona

Best experience ever! Collisa, my sales person, was simply incredible. She listened to my needs, wants and desires in a bike and found me the perfect bike! I couldn't be happier. This was a huge purchase for me and it was low stress and so enjoyable. I will be coming back and recommending her to everyone that will listen! read more

RoadRunner Harley-Davidson - My new 2020 1200 sportser iron! - Motorcycle Dealers Near Me - Goodyear, Arizona

What a wonderful dealership and team. Not only getting my dream bike was a great transaction, they made the experience altogether even more wonderful. Thank you. read more

The people there were friendly. Like all HD places, it was clean well-organized and terribly overpriced. Motorcycles are obviously not a poor man's conveyance! read more

Roadrunner Harley-Davidson is still my go-to dealership, after 4 1/2 years. I bought a new 2023 Anniversary model Ultra Limited there in 2023, and I can't even begin to guess how much I've spent there in clothing and gear, as well as upgrades for my bikes. I use their service dept exclusively, and am very pleased with the care they take of my bike and the treatment I get there. They can get busy, so it's best to schedule ahead if you're able to. The dealership has some great events all through the year, practically every week. Check out their events web page at https://www.roadrunnerharley.com/events-calendar-harley-davidson-dealership--xcalendar for details. If you get the chance, stop in for a visit during one of their bike nights, it's usually a good time even if you're not in the market for anything at the moment. Or just stop in any time and ask for a tour, and to meet the staff in the various departments. Better still, sign up to join the Roadrunner HOG (Harley Owners Group) Chapter, one of the best chapters in the Southwest. We love meeting new people, and our chapter has rides to suit any rider's style from novice to expert, short breakfast or lunch rides to overnighters out of town. Oh, and HOG members get a discount on a lot of items (not bikes, but they will work with you to make a great deal). Check out Roadrunner Harley-Davidson! And to be clear, I am NOT an employee, just a HOG member and a happy customer. Tell 'em Ras sent you. read more

All of it. Working with Ron Long was fun, easy and i was very confident in the whole experience. From working with finance, sales office, parts and motirclothes and the test ride with Jacob, everyone was awesome. I'm very happy with my decision to go with Roadrunner HD. read more

Maybe be if the staff stopped giving 5 star reviews we'd see the real sub par service reviews.

Excellent staff and sales program. No high pressure sales I told them what I wanted, what colors and my spend amount and that I wasn't in a hurry. They reached out about once a week with a bike that fit my parameters and on week 4 they called me up with a bike, I went and test drove it and the next day I drove it home. A much, much better experience than I ever expected Ride safe peeps! read more

Just bought a newer Road Glide here! Jennifer was extremely helpful along with the rest of the staff while doing the deal. They made me feel like family. Followed up with me after the purchase to make sure I didn't have any concerns. One of the best buying experiences I have had. read more

Roadrunner HD is pretty nice. We were in from out of town and wanted to check out their dealership. It's pretty big and they had a lot of inventory. It's not the best dealer in Phoenix, but it is worth checking out if you're in the area. read more

RoadRunner Harley-Davidson - Motorcycle Dealers Near Me - Goodyear, Arizona

Was visiting from out of town and stopped by to get some clothes for my boyfriend and I (he tries to get a Harley shirt from each state he visits) so I surprised him since he hasn't been able to go because of work! Great dealership with amazing employees, the manager Morgan was more than helpful and patient with me (I was unsure of what to pick out). They had A LOT to choose from. He ended up loving the shirts I got and I even found some things for myself that I love. Overall great experience, even for someone who was just buying clothes. read more

RoadRunner Harley-Davidson - Motorcycle Dealers Near Me - Goodyear, Arizona

Bought myself a 2022 Road King Special at Roadrunner. They demonstrated their eagerness to earn my business instead of buying from Harley Davidson of Scottsdale, whom I'd purchase my previous 10 Harleys from. Roadrunner stepped up and not only beat Scottsdale's offer, they completely smashed it. They gave me $5k over on my trade by comparison and unlike Scottsdale, Roadrunner didn't try to pad their profits by marking up their setup & freight charges greedily like Scottsdale. Bonus for me too is Roadrunner is 2 miles away. Roadrunner earned my business now and in the future. read more

RoadRunner Harley-Davidson - Motorcycle Dealers Near Me - Goodyear, Arizona

Great sales, Alan was very attentive and gave me a great price on my trade in. Gave me a good deal on a slightly used heritage 2021 114 with 3600 miles. Friendly to my wife as well. Good people. read more

Friendly staff, good selection of clothing products. Always able to find great prices. read more

I would like to acknowledge the great customer service I received from Charles in the service department. It was bike week and I wasn't sure if I would be able to obtain service to replace my front tire. Charles made it happen and I was in and out with no issues. Thank you Charles you rock read more

Great people all around from sales to merch to service. Financing was easy and a good selection of bikes

Great staff, great service, they handled everything well and got me exactly what I wanted! Would recommend, talk to Jesus he's the man!

The entire staff at Roadrunner Harley has always been nothing but phenomenal as far as I am concerned. They have always been professional and have gone above and beyond for anything I have needed. From parts, clothes and bikes when I am home this is the dealership I will go to. They also have a great sense of humor and we have had ton of laughs which makes it even better for me. read more

Co was very helpful they were genuinely interested in helping me get the bike I wanted! Thank you Roadrunner Harley-Davidson

Very nice store, great selection and excellent customer service!!! awesome people. I just bought my first Harley and Jimy and the entire staff made it as painless as possible. read more

I bought my first bike at Roadrunner Harley. I was very happy with my new Street Glide and the special service i received from Josh and the RR team. read more

RoadRunner Harley-Davidson - Motorcycle Dealers Near Me - Goodyear, Arizona

Great dealership! Family environment, all the staff is knowledgeable. All of the sales representatives are helpful in answering questions and helpful in finding the right motorcycle that fits best. Motorclothes dept. is always stocked with a great selection of T-shirt's, riding gear...etc./Parts dept is also helpful in finding the right parts needed and diligent at keeping the customer informed of parts arrivals./Service dept is also helpful in keeping my husbands Harley-Davidson running in tip top shape. Management is great here which translates over to the employees. Great customer service!! Beautiful inside and clean!!! read more

RoadRunner Harley-Davidson - RoadRunner Harley-Davidson - Motorcycle Dealers Near Me - Goodyear, Arizona

Honestly don't really know where to begin. From the start of just making an inquiry to purchasing a beautiful 2017 breakout, everyone along the way from a super awesome and knowledgeable sells lady Keely Smith to honestly everyone in the other departments as well. All of them are very polite, knowledgeable, and just down right good energy. I have already been back since I bought the motorcycle to pick up some more riding gear and once again everyone was super nice and helpful. I would highly recommend buying a Harley from RoadRunner Harley-Davidson or even stopping in for service. Amazing place with everyone you need for the Kings of the streets * Harley Davidsons read more

RoadRunner Harley-Davidson - 2017 Harley davidson Breakout - Motorcycle Dealers Near Me - Goodyear, Arizona

Rob thanks for getting my tires taken care of and making things right I really appreciate it.

I have ridden all across this country, and dealt with Harley Davidsons across the nation, dealt with good customer service, to customer service that made me swear to never goto a dealership again. Roadrunner HD, SPECIFICALLY Brian in service has blown my expectations out of the water. Not only did he take me in at a last seconds notice, hes been responsive, quick to answer all my questions, and has worked with me as I travel across the country once again. Thank you Brian, look forward to seeing you soon so I can pick my ride up!! read more

Crabby, service dishonest people stay away. Didn't perform the work properly. Left my saddlebags loose only interested in trying to sell me a motorcycle and not service. The one I was riding. read more

Alan in sales helped me get into my new to me bike. Was straight forward through whole process and it was a team Effort from sales parts customer service. Go to road runner they take care of you read more

Lost the shifter shaft in the way home from Bike week. These guys took great care of me. Very professional and got me back on the road. Thanks again for the great service read more

I recently bought a new Harley Davidson Softtail S! My husband bought a Street Glide there about 1.5 years ago. Alan was our salesman both times and has been a pleasure to work with not just during the sale but we can reach out to him anytime with questions and he is always there to help. The girls on the floor were all a pleasure to work with and lastly Rusty in finance was great and got me a great deal on my loan. I enjoy going to Roadrunner and I recommend you go too! Ask for Alan and tell him Christine sent you! read more

As it was time to put new shoes on my 2019 Ultra, I headed down to RoadRunner H-D and spoke with Ben Cable, the Parts Manager. I was looking for the Dunlop American Elites on each end and found they are almost impossible to find, nation wide. But Ben was able to search their inventory and they had a matching set in stock. Since I bought the tires through RR H-D, the labor for the tire's installation was Free. I then spoke with Brian "BD" Davis, an Advisor back in Service. Appointments were scheduled and when I arrived that Friday morning, he was there waiting for me and my bike. Some quick signatures, an inspection, and away it went. A few hours later Brian called and said that their Service Technician had discovered that I had a leaking fork seal. I came down and spoke with Service Technician Ignacio Lopez. It was apparent from the start that Ignacio, besides installing my new tires, had "thoroughly" inspected my Ultra front to back. We discussed the action to be taken to repair the seals and I decided to have him replace both fork seals then and there. Brian kept me advised through phone calls and txts of what was occurring with my service and the time it would be available for pickup. It rolled out the back door to service repaired and washed exactly on time! For these guys, this was just another day of parts and service. I've been around motorcycles and dealerships for 50 years and this was not just another day for me. The positive customer service and attention to detail they all displayed and the technical training, experience and talent that Ignacio displayed around a Harley  Davidson was amazing. Financially, this wasn't a cheap day, but my Ultra has new shoes and a perfectly working front suspension, none of these which you want to be cheap about. It was a pleasure dealing with all three of them through this entire process. Kudo's. Mike Hunter Goodyear, AZ read more

RoadRunner Harley-Davidson - There is no such thing as to much chrome! - Motorcycle Dealers Near Me - Goodyear, Arizona

Melinda in Motorclothes is god sent!! She had amazing customer service and was able to help me no problemo! Definitely recommend, if you enjoy great customer service. read more