The cap snapped off the windshield washer fluid reservoir in my car due to the freezing temps. We…read moreneeded another one and went to O'Reilly to get help. The staff were super helpful, but they did not have one in stock that fit. We ended up having to go to the dealer to get it, but we still felt like they did their best to help!

Had my battery checked by Andrew and the battery test had failed. I purchased a battery and Andrew…read morewas very helpful in removing the old battery and installing the new one. Thank you for your excellent customer service!

This location is very good. I was in a bit of a bind trying to get four tires mounted after what I…read moreguess I would describe as maybe a miscommunication with another location. These guys went above and beyond in my opinion. Ryan, Harry, and Case? I'm not great with the names. But those three guys were incredibly nice, seemed knowledgeable, and even showed me a few things with my bearings and sprocket that I didn't know. They turned a kind of stressful situation into a positive experience and I will drive a few extra miles to go to their store when I find myself in the valley.

03/28/2026 Came in to purchase a motorcycle helmet. Ryan,…read morethe manager, helped us with our entire visit. Helped try on helmets to find the right fit and installed the Cardo unit we bought. We've previously come to purchase another helmet & Cardo unit, and again to balance a tire--Ryan helped us each time. Overall we ended up getting a helmet, Cardo freecom 4x, riding jacket, and some oil. Was able to utilize my military discount which was nice. Ryan was super patient and knowledgeable. Super great customer service!

Woke up to a dead car battery this morning, got a jump and drove to AutoZone in Goodyear (Estrella…read morestore) Az. I was still under warranty for the battery so since this is Arizona, I told them to upgrade me to an AMG type. The manager Hector ok'd the upgrade to just pay the difference, so it only cost me $22.00. Gavi and Jennifer installed the new one with professionalism and I was out of there in less than 15 minutes. So, shout out to Hector, Gavi and Jennifer for the GREAT customer service!!!

I usually drive a little further to come to this store. Super nice people, A+ service!read more

When I walk into this shop I know I'll be taken care of. These guys always have reliable parts and…read moreproducts for my auto maintenance needs. If they don't have exactly what I need on-hand, they order it and deliver it to the storefront in short order, usually within 24 hours.

Louis did a great job so nice and got me right. great price for my Prius it was a life saverread more

Absolutely amazing experience with Manny and Monique this morning! I called ahead to see if they…read morecould help me replace a turn signal bulb. I didn't have the right tool to get the housing off. Monique was amazing on the phone and was even more so in person. Manny was extremely friendly and willing to help right away. Luckily it was 7:30 in the morning so it was really light. Manny remove the housing for me and replace the bulb and while it might seem like a small thing, it means a lot. The last thing you wanna do is drive around on the road without a turn signal. I wish the best to them both. I understand Manny's been with the company for a very long time and Monique is a manager as well. They are both shining examples of what Customer Service should be!

Went in to buy a headlight. Matt at the store installed it for me!! Can't ask for better service…read morethan that!!

Eduardo and Zach the absolute GOATs! As a regular customer I look forward to seeing them and adding…read moreto my knowledge and supply of car care materials of all kinds! Love the store, love the staff, 10/10 highly recommend

Zach was awesome helping me get back up to speed on my detailing, it's been 13 years since I had my…read morePaint and detail shop. And I'm now a Airframe and powerplant mechanic student at U.T.I. I'm looking forward to doing airplanes in the near future. Zach set me up with everything I need. Also it's memorial weekends last day of their Sale. 25% off all chemicals when you purchase 3 or more. Thanks Zack Kelly.

I recommend buying any type of vehicle from this dealer. Not only is the staff amazing, & helpful,…read moreI swear they go above & beyond to help make the customer happy. I had the pleasure of buying my Durango from Butch. I did the application online & he called me the next day having me approved for exactly what I wanted. He gave me s list of everything I needed to bring down, & having it all - I was in, had the papers signed & out in less then 30 mins.... Driving off the lot in my new car! I swear, I can't recommend this place enough. I'm still in shock at how awesome Butch was & the manager Eric was the exact same way. These guys have become my angels in helping me achieve my goals in a vehicle when everywhere else turned me down. Thanks guys, I can't explain how amazing you made this experience. I am going to send every person I know that is looking for a great vehicle...

They got me a loan that I am currently having to take into litigation. Stay away from them.read more

My BMW got a flat 101miles from the nearest shop, which was Sonora's Racing. I called the shop…read moreand they said they could order a tire and help me to continue on my interstate road trip. AAA got me to the shop. I believe the owner greeted me upon arrival and immediately got to work inspecting my bike. While the puncture was large, he assured me it could be patched (not plugged). I left the bike at 1pm and it was ready by 6pm. Here is the thing, the shop was super busy, packed with other customers vehicles , and these guy still got me back in the highway. Two thumbs up to this shop. Thank you thank you thank you!

I came in before they closed to grab something quick and Courtney was miserable and rude. I'd give…read morezero stars if I could. Go anywhere else.

We brought our car to the Dysart location because we had a check engine light on and she was…read morerunning kind of rough. Your employee Steven took great care of us! He was able to identify what was causing the issue and walked us through which materials we would need to fix the problem successfully. He was very patient with us and answered all of our questions with kindness and professionalism. Our experience with Steven has ensured that we will return to this location for our auto needs in the future! Thank you, Steven!

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

I went in for an oil change on my 2007 Lexus LS460. (134,000 miles)…read more I had an appointment and it took 5+ hours to get the service completed. Julian told me I couldn't get a Lyft ride because I had my service dog with me. They give you a number to text the service advisor, however, he never responded. I went to the desk and inquired about my car and was told it was in queue. Behind several others. Julian told me when I set the appointment it would take 2 hours. They listed my car as a 6 cylinder when it is an 8 cylinder. They listed 8 quarts of oil when the car takes 9.1 quarts. My mistake. I normally use Mobile 1 full synthetic high mileage and always do normal maintenance. They supposedly topped off all fluids but the coolant needed topped off. When I asked what the high low temp tolerance was on the coolant they told me it needed changed. (It was changed in the last 2 years) They also told me there is no such tool to test that. It is commonly called an antifreeze/coolant tester (hydrometer or antifreeze refractometer) Every repair shop has one. They also told me I needed my brake fluid changed even though that was done 2 years ago when the coolant was done. I was told my transmission was leaking. There has never been an oil stain on my garage floor or my driveway. I did have it checked by 2 other shops and both told me, and showed me it was fine. They said I need a fuel induction service performed. Not on a 2007 Lexus LS 460. That isn't how it works. The V8 has a port injection not a direct injection. There is no issue with starting, idling, take off hesitation or fuel economy. The most needed would be an additive. I only use premium gas so the valves are continuously washed and cleaned when driving. They lost my key fob and missed that I needed a drivers side windshield wiper. I could go into more items but suffice it to say I will never use them again and if you are a woman, beware. They will treat you like an idiot.