Excellent location! 3rd time in 2 weeks my tire light came on. I asked for air again and told Sebastian my situation and he told me if I had 30 minutes they could get me in and inspect my tires. I said absolutely! I used my lunch hour and was in and out so I could go back to work. They found staples on the inner side of the tire and replaced the Michelin Defender for $48 instead of $220 since I had bought the certificate for all of my tires with the initial purchase from them. So replaced in no time, great service! read more

Listen when I tell you, this is your new tire shop. We had a road trip scheduled for Wednesday and it was 5:30pm on Tuesday when we realized our tires were not roadtrip ready, meaning the tread was nearly gone. My husband had been into the shop already to talk about tires and numbers which was great because the car was on file with the tires needed... but Fabian and Kyle were next level with their customer support and really took into consideration with helping my family get our tires for our roadtrip. Fast forward, I arrived at exactly 6pm, the time they closed and the discount tire team created a miracle. Within 20min, including paying, getting tires off and new ones on, we were out the door. This completely blew my mind which is why I am writing this review. These men have families they go home to, and decided to stay back to help after hours for my family for this roadtrip. That is something you just DO NOT get at other tire shops. I felt so bad for inconveniencing them, but man oh man.... They got the job done. Thank you Discount Tire team, Kyle & Fabian for making this roadtrip possible with now new tires. Highly recommended this location!!!! read more

I just went through to have my air pressure checked and a young man named Avery was the attendant. He was extremely thorough and well spoken with a professional demeanor. Discount Tire has never ceased to provide an exceptional service me for with all my tire needs, but employees like Avery make all the difference! Thank you discount and thank you Avery for a great experience read more

I have been a big Discount Tire fan for most of my life. Their customer service has always been exemplary. Yesterday we were helped by Colby and Julian. We came in because my wife had gotten a flat tire, and they were more than willing to inspect the situation and ultimately get us a new tire. The unfortunate circumstance is that they messed up putting the new tire on, and cross-threaded a lug nut. While this is unfortunate, they offered to make sure it gets fixed for free at the nearest partner store. read more

Came in to get 4 new tires as I had one useable tire. I bought 4 new tires. They changed out the 4 tires and took the last good tire I had without replacing the spare ask had asked them to do. The mechanics missed the notes. They fixed this, but when they put the spare back, they forgot the cover, so I will have to go and put that all back in by myself. (It's under the car) I also purchased wiper blades as mine were worn out, and they forgot to put those on as well. So I had to come back the next day. They did give me a "better wiper" but other than that nothing was really done about the extra time I wasted and energy in to checking everything they did. When I came but and The sales rep was nice, but overall a very poor experience. read more

It's the week before Christmas and the last place I want to be is the tire store. Unbelievably, I'm not even in a bad mood. I literally asked Aaron how much training this team gets in customer service. Turns out, not much. But I work in career development and I'm telling you, Discount Tire hires for it. Aaron is amazing. He is respectful. (I'm a girl in a tire shop and there was no condescension.) He is aware, attentive, and spoke to me like I know my truck (because I do). He went over the top to make sure I'm getting exactly what I need. And I've watched him pivot repeatedly to do the same for multiple customers. This shop delivers. Tires are expensive and I hate that I'm here, but I'll be back. read more

If I've known, I would be waiting in line for 30 minutes just to get my air pressure checked. I would've went to a different tire shop. They should have two people filling up air not just one worker. read more

Discount Tire - This is half the line by the way - Tires Near Me - Goodyear, Arizona

Tire Replacement. Micah had the best customer service I've received in a very long time. Being able to trust his opinion made the process a whole lot easier. Thank you Micah! read more

Their expert tires they do a lot of them. They do it fast and efficiently I frequently go to discount tire because they have outlets all over the country. I travel on road trips a lot no matter what tire problems I'm having I can swing into visit one of their stores, no matter where I am. Tetons, Montana, Wyoming always seems to be a discount tire wherever I go read more

I came in for a tire inspection and I had the pleasure of being helped by Ralph. This dude was simply amazing with his customer service! Kind, humble and thorough is how I would describe him. An awesome experience , thank you Ralph! read more

We came in with some damage to a tire and Aaron got us a great deal! He was very friendly and professional. If you have to go to here, ask for Aaron! read more

Such a nice place, came to get a rotation and ended up needing a pair of new front tires... the service was so exceptional... ALEX helped me out both days and he was incredibly professional and nice, I am glad I stopped in , read more

Purchased new tires from Discount Tires about 2 months ago. Last Saturday my tire pressure monitor showed one tire significantly lower than the other 3. I stopped at another shop on the way home & they checked all my tires & adjusted the pressures. Car sat all day Sunday, then On Monday morning tire pressure on same tire was now lower than on Saturday. Drove straight to Discount Tire, arrived 10 minutes before the doors opened & I was 4th in line. Five minutes before opening, the employees filed out & greeted the folks while being escorted to our vehicles. I believe my guy was Colbe, he was training a new guy. Very professional, asked if I was on my way to work, said he'd get me out in 30 minutes. They got me out in under 15 minutes, & honored their, road hazard contract. No charge, not only did I not pay a penny; they informed me that if the tire was unrepairable, they had a replacement in stock, again no charge. All I ask for is what I paid for, & Discount Tire delivered! read more

We are updating our review from a 1 star to a 4 star. Discount Tire reached out to us in regard to what happened. They gave a couple options which we appreciate, and we are pleased that they made it right. Like we said before we are long time customers and we will continue to be. read more

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This is the second time I've been let down by this location. I called to order 4 tires. They insisted they could get it done today in the time I had. Dropped it off at given appt time, over an hour later and it's still not done. Why would they guarantee that it to be finished or insist that it could be done in the given amount of time? Super frustrated. Wishing there was another facility to bring my vehicle to. Maybe I should have purchased at Costco and it wouldn't be such a headache. I'm now late to my job due to this situation. read more

As a single female senior citizen, there are a whole lot of things I just don't want to do anymore, but one thing I do want is to be treated well when I need some customer service. I had a nail in my tire, or so I was told by a neighbor, so I headed to Discount and pulled up under the tent to get my tires checked, and there was Colby. Standing under the umbrella, but clearly sweating for the AZ day was cooler than previous days, only 103... but there he was, with a smile on his face, and we had a delightful chat before he inspected my tire and did indeed find said nail. Colby then helped me in the store, to schedule and give me a time frame, which was important as I had a Grandchild to pick up on the other side of town. To the minute, the estimated time was kept, and I bounced my happy ass (ok, it was more of a shuffle, but I felt like it was a bounce) out to my vehicle and took off to go on with my day. A chore I absolutely dreaded having to do was made into a great experience. All of the Discount Tire people have always been great with me, and should be commended. read more

I came in today because I had a nail in my back rear tire. Alex (hopefully spelled correctly) helped me. He was really nice, friendly and informative. I asked him what his name was and told him I would put a good review in for him on Google and Yelp. Hopefully his manager sees this because he seems like a hard working young man read more

Fabulous service! We were heading out of town camping and discovered our trailer tire had a slow leak. They worked us in to quickly get a new tire and back on the road with a minimal delay. They go above and beyond. read more

Be sure to make an appointment if you can! They took my info, checked out the tire problem, gave the standard answer on time that is, "we'll have it ready for you in an hour or less". It was ready in about 20 minutes!! They definitely believe in under promise and over deliver which is not a bad thing! I was impressed. The lobby of the location was filled with people waiting for their cars and I was in and out in about 30-40 minutes total. The customer service person that helped me all the way through was Ralph, he was friendly, professional and great to work with. I would go back there again if needed. And to get a bolt out of my tire, there was no charge! Can't get better than this, IMHO read more

My daughter recommended this tire store, and we were very happy that we went there. This store is very organized with a check in place when you first arrive. You then wait to speak to a tire salesman and after selecting your tires, you can either wait in the waiting area where there are a lot of chairs, or you can walk around the adjacent shopping centers , which is what we did. One nice feature that this store does provide is updated text messages for to alert you when your vehicle is ready. The whole process was very efficient and we are very happy with our new tires read more

Discount Tire - Check In - Tires Near Me - Goodyear, Arizona

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Just got here rafter debacle at Firestone. It's a different experience from the moment I walk in. All bay doors open. Mechanics are all workin and pumped to get work done and give customers their keys-- "Boom!" The other place was depressing and had my truck a full day for a simple flat repair or tire replacement. Discount Tire Gentleman kindly accepted my truck just 40 min before close and said - " we got it!! Just relax here!" Whewwww. Update. -- they took care of me in 45 minutes flat! They got NASCAR mechanics goin over here!! read more

I'm glad there's a Discount Tire store nearby. I had a tire blowout on my BMW about 40 miles west of Buckeye, AZ (in the middle of nowhere). Due to BMW's unusual tire sizes, I know not many places carry these sizes, but I'm sure Discount Tire would have them. I towed the vehicle to this store at night, and the next morning, store manager Kenny helped me get proper new tires. Of course, they always have the best deals that help me save some money read more

I took my Grand Cherokee in about a month ago into this location (just getting time to write the review) and I was super satisfied. I had gone to the location on 99th and McDowell before coming to his location and was turned away for a nail in my tire. They had told me they were too busy that day and I would be looking at a 4-5hour wait for them to even see my car. Which I thought was crazy given the fact that they had very few people inside and not may cars parked outside, it was also a Tuesday so that was odd. So I decided to drive out to this location because I needed the nail in my tire fixed for a trip I was taking that weekend. I got out of my car and not even did I walk in before a friendly gentleman came out and greeted me. He quickly inspected my car and efficiently walked me through the process. I probably wasn't even there for more than 10 minutes. He told me I could come back for the car and gave me a eta on the pickup time. So I went home and went back at the time he told me and my car was ready! I was also tracking the status on a link I got sent via text. I never had to wait or deal with any issues. Even going in to pickup my car was a fast process. This trip to this location reminded me why I love discount tire so much. Ethan helped me out on 7/16 and I can truly say he's super professional, organized, and very friendly. I need to go back soon for a tire balance and I can definitely say that I'm going to visit this location instead of the 99th one that I've been going to for years. Thank you Ethan!! read more

Discount Tire - Tires Near Me - Goodyear, Arizona

Amazing Custmer service. They go the extra mile to serve and provide customers with quality and integrity

Be careful getting tires from here I got 4 brand new tires from here a couple months , my tire symbol came on recently and guy said it just needed air so I got air done by them. Not long after I was driving home from work tire popped on me on the freeway and almost crashed. read more

Discount Tire - Tires Near Me - Goodyear, Arizona

Customer service was absolutely garbage. Guy hung up on me when I was simply asking for a tire quote. Will never give my money to this specific store. read more

Got 2 flats within a month of each other. First time I brought the car in on a Saturday at 9a, they were already slammed. Told me it'd be ~2hrs. Got a message in 45mins saying it was done. 2nd time I brought in my car 15mins before close. Felt horrible about it, but they were happy to assist. Was told 45mins ... done in 20. Nice people, and fast! read more

This was by far one of the worst experience I have ever had at discount tire. My husband came to get his tire replaced. They ended up losing his tire cap, which doesn't allow him to change his tire if he were to ever get a flat of course with our luck he ended up getting a flat on the way home. Not only did they lose the tire cap they also gave my husband a flat tire now he's unable to change his tire into a spare because of the tire cap that they have lost, I understand that the employees have to fast and efficiently, but they also have to keep track of other peoples belongings complete bullshit. We had to pay for a tow truck and also had to wait hours to get home. Such a complete waste of time will never go to this discount tire ever again. read more

We needed to upgrade our OEM tires on our 19' travel trailer. I called this location after checking stock online for the recommended tire for our trailer. Joey answered and put together a quote and pre check in. After I hooked up and drove the trailer over from our storage lot, Adrian got me checked in out front. I received a confirmation text shortly after. Five minutes later Joey greeted me and helped get out truck and trailer situated in front of the service bay. I paid my invoice of $420 for two Good Year Endurnace travel trailer tires, and relaxed in the chill waiting room while they were installed. In and out in less than 30 minutes. Well done Discount Tire. We will be back. read more

Discount Tire - Waiting room. - Tires Near Me - Goodyear, Arizona

Quick. Economically. Easy pay. Knowledgeable. A plus. Satisfied. Will be back. Convient

I have been on hold now for 15 minutes just to call in and check in on a previous purchase from them. Ridiculous.

I needed two new back tires for my 2017 Ford Fusion. Originally, I settled my mind with wanting to get two used tires as my two front were still in good condition. However, there were none in the area that would fit my car....New tires it is. My fiancée ended up walking in on a Friday Morning, no appointment. And OMG, I still can't believe I'm writing this review at 2:10pm in the parking lot...my car is done. Moe is phenomenal when it came to service. We had no appointment, but he kept his word on taking care of us as soon as we dropped off my car. Yay, Thank you!!! read more

Discount Tire - Store Front - Tires Near Me - Goodyear, Arizona

I went to Discount Tire right after my tire blew out. I called 10 minutes before closing, and they kindly let me come by to install a new tire. Although I didn't catch the name of the person I spoke with, Ricky was the one who quickly installed my tire. The process was so fast and easy, even after closing time! I highly recommend Discount Tire for their quality service, and a big thanks to Ricky for handling everything so efficiently! read more

Had a puncture on my tire so I went in, and despite not having an appointment they had me in and out pretty quickly. Ian helped me and he was very reassuring, went over everything with me concerning warranty and what they could do. He was very nice and professional. I had a great experience and would recommend this discount tire to anyone. read more

Came in to have my tire looked at. The young man gave me plenty of information and answered all of my questions. I had several. We discussed a bit of the prices but he offered an appointment to better personalize my experience and really get what I needed and what I don't. He made sure he filled my tired to the correct pressure level, not just eye ball it like others have in the past. He asked if there was anything else he could help with and I told him I appreciated his help. Then I was on my way. I plan on returning with an appointment and any other questions that might come up between now and then. Thanks. read more

Discount Tire - Tires Near Me - Goodyear, Arizona

My experience at this location was subpar and disappointing. i first took my Tesla Model 3 with 5,000 miles to Discount Tires when my tire popped on the i10 highway while I was traveling across country for a PCS move. I immediately took the next exit and had my tire replaced at the 99th and McDowell location. Fast forward 2 years later, I am experiencing a slow air leak due to a nail and decided to take my vehicle to this location, Dysart and McDowell. I present them with a competitors invoice to price match, they were hesitant on handling it for that price until a manager advised it was no problem. 2 weeks later I experience another nail in my tire. I give a call to the same location to see if they have any availability so that my vehicle can be towed there. It was almost closing time so I have my vehicle towed there and come back the next day to handle repairs. I advise the assistant manager with the same exact invoice and request for the same tire along with a rotation. This representative states he cannot honor that invoice. Long story short, this interaction was much longer than the experience i had 2 weeks prior, going back and forth. It is just mind blowing that you clearly have my prior service history and invoice and are unable to proceed with repairs. I request to just have a manager come resolve the issue and the representative automatically is able to honor the price and repairs. Under Discount Tire's website, head over to Customer Care / Low Price Guarantee and disregard everything they claim and read the last paragraph, "*We will not be undersold by an authorized non-auction retailers offering comparable product and service. We reserve the right to decline any price match request under our own discretion." Discount Tire has every right to decline your request which is perfectly fine with me. The business practice of honoring it one day and not honoring the same exact service 2 weeks later just gives me the feeling of distrust. I would have taken my vehicle elsewhere the second time if my vehicle was drivable. I would not recommend Discount Tire for a reputable tire repair facility, especially not this location. read more

First time at this location and probably the last.....NOT ALL DISCOUNT TIRES ARE BAD!!! For this location --- NEVER again!!! Oh my gosh rudest employees ever!! Came for a tire pressure check and I was 11 cars back. Okay busy day, I get that. My issue is that the guy doing the pressure checks did 2 cars in 21 minutes. My normal discount tire can do this in 2-3 minutes per car. Cars were blocking the road and exit. He came up to my car and told me to move forward -- I politely said I am good and I don't want to be too close to the care in front to me. He said "You won't hit him, I do this all day" in a very rude tone. I said I don't want to move and Im good. Im not blocking anything and I am close enough to the car in front of me. He got huffy and said I was causing issues. ME!?!?! I was appalled!! I waited for the current car to move and then when the cars moved forward I left the line. 24 minutes total = 2 cars tire pressure checked = PASS! There are much faster Discounts with people who are respectful. I will NEVER come to this location again. Lack of customer service and organization. If ZERO stars was a option, that would have been my choice. Disappointed! read more

I really appreciate the service. I appreciate the professional customer friendly personnel and I love the caring kind attitude of the employees. read more

My poor baby blew a tire and it was the scariest thing I ever experienced! Luckily I had a spare, but I needed a new tire. I made an appointment online (which I love) and arrived on time. The customer service here was outstanding. Greg was a delight. It was like talking to an uncle or dad. He was sweet and polite, gave me all my options and his overall demeanor was just welcoming and pleasant. He gave me the bad news that I actually needed two new tires (back tire had a bubble) and he still gave me a good deal. I had no problem giving them my money! I didn't feel taken or like I had to haggle the price. I will definitely be back! read more

Well, I usually never leave reviews but this was pretty ridiculous. If you have specialty wheels DO NOT COME HERE. I understand mounting and balancing requires the wheel to be compressed and have a tire lever or have the machine break the tire off, but holy moly, I've never had my wheels this scratched from a tire shop! Looks like someone rushed this job and wasn't happy. Last time I'll be heading there! Now I have to look for a place to repair my wheels... read more

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