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    Firestone Complete Auto Care

    1.8 (115 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    8 months ago

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    2 years ago

    Customer service is terrible,i been there twice and with appointment and took 3 hours to get alignment,my business will go to wilheims now

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    Page 1 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Sean and the rest of the employees always take such good care of my car and my moms when we come here.

    Mentioned in 10 reviews

    Read more highlights

    Anyplace Auto Repair

    Anyplace Auto Repair

    4.6
    (502 reviews)

    I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

    I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

    Champs Family Automotive

    Champs Family Automotive

    3.7
    (31 reviews)

    They replaced the waterpump in or 2014 Ford F150 and knocked it out in a day!…read more We set up an appointment, dropped it off and they finished the job the next day! We have had multiple vehicles in there for repairs and have had no problems! Awesome work! Fast and friendly! Jim & Jeff (up front) will get you taken care of! Thank you Champs Family Auto in Goodyear!

    I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

    AAA Goodyear Auto Repair Center

    AAA Goodyear Auto Repair Center

    4.0
    (26 reviews)

    AAA provides a multitude of excellent services. Their DMV assistance is an absolute must if you…read moreneed to transfer the title to your vehicle, the Emergency Towing Service via the AAA App is fabulous, and you could not find a nicer bunch of guys than those in the AAA Auto Repair Center in Goodyear, AZ. They're friendly, accommodating and communicate promptly. Scheduling an appointment is easy and hassle-free. It's a true joy dealing with them. This is undoubtedly a First Class operation. However, while this branch is fine for basic services like oil changes, tire rotations, and the like, I'm hesitant to recommend them for any complicated automotive repairs or diagnostics. I took my Jeep there for a persistent issue, and after four visits and significant expense, the problem remained unsolved. They have a tendency to throw parts at problems rather than accurately diagnose the source of an issue, despite charging high market diagnostic fees. One of my repairs was left unfinished and the vehicle had to be returned for the job to be completed. They comped me a free oil change and OEM gas cap after the mishap, but considering I'd spent nearly $4,000 in only a few months, it seemed appropriate. One more positive note. While it's not uncommon to be required to leave your vehicle for a week or more at some shops, AAA gets you in and out faster than any shop I've used in recent memory. When you're dealing with an Every Day Vehicle, alacrity is worth a great deal.

    I was surprised that I was able to book an appointment on Saturday for Saturday. The crew ensured…read moremy alignment was completed correctly double checking it after the road test. Dennis kept me informed while handling walk in customers and the never ending phone calls!

    Christian Brothers Automotive Goodyear

    Christian Brothers Automotive Goodyear

    2.4
    (26 reviews)

    Great experience this is our new shop! Nice service with kind and courteous staff. Notified me of…read moreupcoming repairs so I can plan for next visit.

    My first visit here was great. They replaced my engine thermostat sensor. Paid around $700 for the…read moresensor and another piece, that was in January. Repair worked great and it was easy, I even financed a portion of the bill with easy pay. HOWEVER, just when I thought I had found a company that was easy and trustworthy that quickly changed. In March I had to return...our vehicle started to die off when we would add gas or cold start. So we decided to bring it back after our initial visit. The service advisor Jay was polite, responsive and friendly. After the next few hours I got the call that it was a code P2188 - EVAP purge valve and it needed to be replaced because it no longer functioned and was stuck in place. They also told us we needed an oil change based on the sticker in the car even though it was old. We had an oil change not even more than two/three months prior but they even took a photo of the sticker and sent it to me. They were sure to mention that this was all they found but it may not fix the problem. We ended up doing this, $800 later and still not fixed. This did not work. The very next morning we brought it back. They proceeded to check their work on the new part and then tried to recreate the problem for a new diagnosis. Then we get the call, it's the fuel pump and the oil. They wanted $800 for the fuel pump and around $200 for the premium oil change both were recommended. There was other fees of course but they deactivate the quotes after your service so you can't see them. I was not happy that I had to spend more money after the first time, BUT now I just felt they were pulling my chain. I was asking so many questions and they changed their story, called me multiple times asking about the same things I explained. It just felt scammy. The industry has a pretty bad rap for being a scam and overly aggressive pricing and sales and this is what I experienced. Needless to say after paying the $200 inspection fee and the $800 valve, I didn't trust them to do the end job. I bought the fuel pump for $200 at autozone and fixed it myself, and it worked. I will NEVER use Christian Brothers again. Also, if you are the owner/manager, please don't comment on this post the same copy/paste response you do to everyone else. Also, your technicians also left my car lights on!

    Wilhelm Automotive

    Wilhelm Automotive

    3.8
    (77 reviews)

    Very nice they are fast and reasonable…read more I trust what they say and there are times they try to save me money. I appreciate that

    I'm extremely disappointed that I even have to write a review like this…read more I recently brought my truck into this shop to have the A/C checked it was blowing warm. They told me they could not find any issues so they did a drain and recharge with dye. $600 I asked for a copy of the machine report breaking down amount removed amount put in. I was told they would email it they never did. After picking it up, I drove straight home and parked it. Today, I opened my center console and discovered that my coin holder was missing. This wasn't something loose that could have accidentally fallen out or been misplaced. It was mounted into the center console and required effort to pry out and remove. It was taken. I contacted the shop and spoke with Eric. He told me he checked the technician's toolbox and said it wasn't there, suggesting that I must have misplaced it. That explanation simply doesn't make sense given how securely the holder was installed. What's most concerning is that if someone felt comfortable removing and taking something as minor as a coin holder full of change, it raises serious questions about what else could potentially be happening with customers' vehicles and belongings. Eric suggested I file a police report and stated that their employees are "too busy to steal." I'm not looking to get anyone into legal trouble over a coin holder, but I do expect honesty, accountability, and respect for customers' property. This experience has completely broken my trust in this shop. I will not be returning for future repairs or service, and now I'm left questioning whether the work performed on vehicles is even being done properly especially since I never got the email. To current and future customers: I strongly recommend removing all personal belongings from your vehicle before bringing it here. Update June 5th it's been over two weeks since speaking with a district manager. He was able to pull up and send me the work that was done to my vehicle. I was over charged for the service "performed" he then told me I would receive a refund for the overcharge of service. I reached out to customer service about it then Nick Lee called again informing me they would refund me the over charge in another way but still nothing yet. At this point I want my money back for it all this is a joke! They take my belongings They over charge me They tell me false information Stay clear of this place

    Firestone Complete Auto Care - autorepair - Updated July 2026

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