Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Christian Brothers provides the most thorough diagnostics I have ever seen at a shop (inclusive of…read moredealerships). Every time I come in, they go out of their way to make me feel like I am the most important customer they have. Amazing service, friendly staff and they did great work as always.

I can't recommend this place anymore. A few months ago we had my Ford escape "fixed" because it had…read morean oil leak. A few days later it started leaking again. We brought it back and took more PTO. They said luckily it was under warranty. Well, it better be because that's the same part you tried to fix two days ago. And this day it's still leaks but I'm not trusting them to touch it a third time. 8/7/26 My husband's Chevy Trax had the coolant system "fixed" and we got it Friday at 5pm. It's Sunday 8/9/26 at 8:30am and our car overheats in a drive thru and we had to keep turning it off. Luckily we were a few miles from home and let it cool so we could drive instead of walking 2 miles in 100+ temps. Christian Brothers put us in a really dangerous position. When we had to get the Ford fixed for the second time that was a red flag that we should've listened to. But because we needed our overheated Trax towed, it was easiest to go with Christian Brothers. Let me tell you... Do you not take the easy way out because of the "free tow" because after $1300 our car is still not fixed and now we have to take PTO and rearrange our schedules all over again. I don't think it's a free tow anyhow; I'm sure it's added to the cost of the car services.

I took my fully customized 38 Ford steel body to Gemba Automotive at 13315 W. Bell Road with a…read moresqueek and a leak in the power steering. My car had 4308 miles on it when I bought it 5 years ago. It now has 9400 miles on the 350 Chevy engine. I was charged $2960. Angel at the front desk said I had an oil leak, a transmission leak, and a power steering leak. I check levels often. I haven't had to add a drop of either oil or transmission fluid since I've owned it. They said the gaskets were over tightened causing the leaks. THEY DON'T LEAK! They did work that didn't need to be done. They also replaced the rack and pinion assembly. The squeak only happened when turning right up a grade and only for a second. $2960 and I still had a squeak and a leak. THEY FIXED NOTHING. When I took it back they said the manifold gasket and the distributor gasket were leaking now. How did this happen? I wonder? For another $2400 they said they would fix these problems and others that suddenly came up. I said take it down and I got out of Gemba Automotive. I would have given them Zero stars but it wasn't an option. Stay away from Gemba Automotive at 13315 W. Bell Road at all costs. $2960 and I still have a squeak and a leak. They fixed nothing.

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

After the same well-known chain auto repair company in Surprise failed repeatedly to properly…read morerepair my 2000 Chevy Cavalier, I had it towed to Litchfield Auto Repair. My sister has been their customer for several years and has always spoken highly of them, so I decided to give them a try. Jenny Bastanchury was my service advisor and provided excellent service at every step. The car arrived shifting hard and shuddering at low speeds. Litchfield Auto Repair's mechanics quickly discovered what the large chain shop missed. A damaged transmission bracket was causing excess vibration and had been destroying my motor and transmission mounts. There were also other issues that needed attention, and the team walked me through each one clearly. Litchfield Auto Repair diagnosed excessive engine movement and rebuilt the entire engine and transmission mount set-up using modified brackets because original parts for a 2000 Cavalier are no longer available. They replaced the left front CV axle, installed a new air conditioning compressor, performed a complete R134a evacuate and recharge service, and coordinated a full transmission rebuild. Per my request, Jenny tried to source new old stock parts for the job, but in some cases, they were not available. After all the work was completed, the Cavalier drove smoother and stronger than it has in years. Their pricing was fair, their communication was clear, and the quality of their work was outstanding. Jenny and her mechanics really listened to my input and provided superior service compared with what I had experienced at other shops over the last 12 years. Although Litchfield Auto Repair is a little out of my way, I will drive the extra miles to get auto repairs I can fully trust. Please give them a try. You will not be disappointed.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

Take time do we do a great job we don't charge for Diagnostics we are mama and papa shop anything…read moreyou need we will get we just don't do body work

We took our Mercedes Gl450 to Eagy auto to have the radiator fixed…read more This was a great experience in dealing with a repair shop. I was a bit leery at first because their shop was at a house. But after talking to Kurt, he put my mind at ease. The work was very professional. Kurt and Dan kept us informed with every aspect of the repair. They didn't jack up the price of the new radiator like most shops do, and their labor rate was very reasonable. We are extremely pleased with the work Eagy did on our GL and will use them from now on. I will recommend Eagy to all my friends for all their repair needs. Dave

Danny the owner is a stand up guy!…read more He has helped me get my 98 Nissan frontier to keep me going - it's a great lil truck and ol' Bessie needed some help His crew got her back on the road and I am very grateful Danny cares about his customers and works with them Thanks Laura and Daryl

On August 20th, I brought my truck to AAMCO for a P0871 code, which indicates a valve-body issue…read more After inspection, the owner, Danny, recommended a new transmission (initially quoted at ~$6,000) without providing a formal written estimate. The work was completed, and I picked up the truck on August 28th. After driving less than 100 miles, the same P0871 code reappeared on August 29th, throwing the truck into limp mode. Danny agreed to pick it up but later asked me to bring it in myself, disrupting my work schedule. On September 2nd, he claimed a new solenoid block was ordered. Communication was inconsistent; by September 3rd he said he found a snap ring in the transmission pump and would need the truck until September 8th. I picked it up on September 8th, but the next day (September 9th) the same code returned. Danny later said he had increased line pressure to 225 psi, and I retrieved the truck again on September 19th. After fewer than 100 miles of driving, the P0871 code reappeared once more. Danny then blamed a "tune issue" and denied responsibility. I took the truck to Poor Boys Diesel, where testing showed low line pressure (120-140 psi), consistent with a cross-leak in the valve body. Their owner, Tim, spoke directly with Danny, who still denied fault. Frustrated, I requested to return the transmission for a refund. When Tim removed the transmission, we discovered metal shavings in the pan, indicating further internal damage. I have spent over $8,000 with AAMCO and was forced to pay an additional $14,000 for a new transmission elsewhere. I have all relevant texts, invoices, and photos of the damage. Despite sharing this with Danny, I have received no response.

Great people and great service. Trustworthy. They're here to help you and make sure your car is…read morerunning smoothly. I appreciate everybody who works there. They're very nice and professional

very professional service. easy to schedule an appointment on line. Great AAA discounts…read more Will recommend.

GAS Auto performed a full vehicle inspection for us after we bought a car from Carvana. George…read moreconducted full computer diagnostics and a hands on inspection, confirming that we made a good choice in our purchase. Now we have real peace of mind as our teenager ventures out into the world!

George is amazing! He's very relational and communicative, and the work was done properly at a fair…read moreprice. I'll definitely be returning for future needs - the service is top-notch!

I drive far out of my way to get a quality oil change and Valvoline has never disappointed me. Yes,…read moreit is a little pricey but I don't have to get out of my car which means my furrbabies can come along, I can see all the work they are doing, and I get to see and hear their efficient communications with each other as well as how they all double/triple check each other and I love it. The service is also very quick and always friendly. My Last visit had Jazz as the primary and 4 other name I'm forgetting now (males - Alex,Alex,TJ maybe - one that likes to sing - oh, i cannot recall - sorry, guys!). They were great and all made the trip a delight.

Oof. Where do I begin? Let me start by saying I am a repeat…read moreValvoline customer. My Durango has been through this location plenty of times, so I know what the experience is normally supposed to look like. This visit was by far the worst. From the moment I pulled in, Jazmine, the customer service representative, seemed completely uninterested in helping me. No pleasantries, no real engagement, nothing. When she presented the price and I questioned why it was higher than I remembered, she simply turned the screen toward me and essentially said, "Those are the prices." Okay... but why? Turns out there was a temporary surcharge due to market volatility. Cool. That's all I wanted to know. A simple, "We're currently charging a temporary surcharge because of market conditions" would have answered my question and we both could have moved on with our lives. Instead, I basically got a shoulder shrug and a walk-off. The rest of the experience wasn't much better. Valvoline advertises an 18-point maintenance check with its oil changes. Not a single person attempted it. Lights? Nope. Wipers? Nope. The other advertised checks? Nothing. Did I desperately need someone to inspect my wiper blades? No. Do I expect to receive the same service every other customer is promised when I'm paying for it? Absolutely. Nobody offered to help reset my oil-life monitor, either. I essentially received the bare-bones version of an oil change, paid my $145+, and was sent on my way. Here's the thing: I don't go to Valvoline because I can't change my own oil. An oil change is one of the easiest maintenance items you can perform on a vehicle. I go to Valvoline because I'm a busy dad and pulling into a bay, staying in my vehicle, getting the oil and filter changed, and driving away without crawling underneath my Durango or cleaning anything afterward is convenient. I'm willing to pay extra for that convenience. But convenience is only valuable when the experience that comes with it justifies the premium. If I'm going to spend $145+ for an oil change only to receive bare-minimum service and be treated like my presence is an inconvenience, I can get that experience at home for considerably less money. At least the guy changing my oil there is friendly.