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    Brakes Plus

    4.3 (41 reviews)
    Open 8:00 am - 6:00 pm

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    Oil Change Stations
    3.5
    (30 reviews)
    Transmission Repair
    Responds in about 9 hrs
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    David and gang
    Michael C.

    Eh... Howzit My brakes have been squeaking. So I rolled up to this brand new location around 830am. David (GM) welcomed me in the midst of getting new store open. I remembered David from Watson location so it was good to see a familiar face. Computers were down (new location so understandable) so I came back around 10am and they were ready to rock n roll. Techs checked my brakes and since it was under warranty, they took care of the issue. David showed me a scratch on the rotor (which they resurfaced), ordered new pads (which arrived in 15 mins) and helped to costs. Even got my oil changed. I was the very first customer and David and his gang didn't disappoint. While waiting, David and Mike (advisor) were very friendly and took care of customers after me. Mahalos to David and crew

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    2 months ago

    upsell demons and very greedy won't try to fix the problem just make it way more pricier then it needs to be

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    Page 1 of 2

    Ask the Community - Brakes Plus

    Review Highlights - Brakes Plus

    I went here to ask about my AC not working properly and David helped me out he went above and beyond to help me out!

    Mentioned in 10 reviews

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    Christian Brothers Automotive Buckeye

    Christian Brothers Automotive Buckeye

    3.9
    (36 reviews)

    Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

    I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

    All About Transmissions

    All About Transmissions

    5.0
    (13 reviews)

    This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

    Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

    Gemba Automotive

    Gemba Automotive

    1.0
    (4 reviews)

    I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

    I took my fully customized 38 Ford steel body to Gemba Automotive at 13315 W. Bell Road with a…read moresqueek and a leak in the power steering. My car had 4308 miles on it when I bought it 5 years ago. It now has 9400 miles on the 350 Chevy engine. I was charged $2960. Angel at the front desk said I had an oil leak, a transmission leak, and a power steering leak. I check levels often. I haven't had to add a drop of either oil or transmission fluid since I've owned it. They said the gaskets were over tightened causing the leaks. THEY DON'T LEAK! They did work that didn't need to be done. They also replaced the rack and pinion assembly. The squeak only happened when turning right up a grade and only for a second. $2960 and I still had a squeak and a leak. THEY FIXED NOTHING. When I took it back they said the manifold gasket and the distributor gasket were leaking now. How did this happen? I wonder? For another $2400 they said they would fix these problems and others that suddenly came up. I said take it down and I got out of Gemba Automotive. I would have given them Zero stars but it wasn't an option. Stay away from Gemba Automotive at 13315 W. Bell Road at all costs. $2960 and I still have a squeak and a leak. They fixed nothing.

    AAA Goodyear Auto Repair Center

    AAA Goodyear Auto Repair Center

    4.0
    (26 reviews)

    AAA provides a multitude of excellent services. Their DMV assistance is an absolute must if you…read moreneed to transfer the title to your vehicle, the Emergency Towing Service via the AAA App is fabulous, and you could not find a nicer bunch of guys than those in the AAA Auto Repair Center in Goodyear, AZ. They're friendly, accommodating and communicate promptly. Scheduling an appointment is easy and hassle-free. It's a true joy dealing with them. This is undoubtedly a First Class operation. However, while this branch is fine for basic services like oil changes, tire rotations, and the like, I'm hesitant to recommend them for any complicated automotive repairs or diagnostics. I took my Jeep there for a persistent issue, and after four visits and significant expense, the problem remained unsolved. They have a tendency to throw parts at problems rather than accurately diagnose the source of an issue, despite charging high market diagnostic fees. One of my repairs was left unfinished and the vehicle had to be returned for the job to be completed. They comped me a free oil change and OEM gas cap after the mishap, but considering I'd spent nearly $4,000 in only a few months, it seemed appropriate. One more positive note. While it's not uncommon to be required to leave your vehicle for a week or more at some shops, AAA gets you in and out faster than any shop I've used in recent memory. When you're dealing with an Every Day Vehicle, alacrity is worth a great deal.

    I was surprised that I was able to book an appointment on Saturday for Saturday. The crew ensured…read moremy alignment was completed correctly double checking it after the road test. Dennis kept me informed while handling walk in customers and the never ending phone calls!

    High Idle Mobile Mechanics

    High Idle Mobile Mechanics

    2.9
    (7 reviews)

    This is an update that I gave Kole what he asked for and we have plenty of more video and photos…read morethat clearly show the turbo being removed although Mr. Williams repeatedly have said that it never happened it clearly did happen. We have plenty of proof, including affidavits that we're getting from the mechanic shop, phone calls, text messages and overwhelming evidence again people watch who you hire even when you provide proof it seems not enough for someone that doesn't want to take responsibility for the bad work done these are all my opinions except for the facts that I have and will be providing in court. I tried to resolve this with Mr. Kole showed him evidence. Let him know what I had and he still refuses and said I will see you in court clearly this is someone that doesn't want to take responsibility. I will be updating after it is resolved in court. Everything expressed is of my opinion.

    The 2 guys came on time to install 4 aftermarket brakes (4 rotors and 4 calipers) for my 2024…read moreNissan Z. After the installation, I took my car for a ride and there were many warning lights on the dashboard. Not sure if they damaged all the sensors on the car but all the sensors are now giving me warning lights and these warning lights will not go away. If you have newer cars, DO NOT let these guys fix your cars. One of the mechanics was hitting the back rotor with a huge hammer very hard to get it off and must have damaged all the sensors, I guess. Another possibility is that the other mechanic was using an electric saw to cut off the dust covers and might have cut a cable to cause all the warning lights to show up on the dashboard. I sent them an email about all the warning lights but no response from them. They were able to install the 4 rotors and 4 calipers just fine but the brakes don't feel very tight and feel loose when hitting the brakes. I have to push the brake pedal almost all the way down to the floor in order to stop the car. I recommend these guys if you have older cars with no latest technologies. They have damaged my new car. ----------------------------------------------------------------------------------------------------- UPDATE: 6/2/2025 Took my 2024 Nissan Z to the Nissan dealership and they found 2 problems with my 2024 Nissan Z. They told me the technician Kyle and another technician from High Idle Mobile Mechanics who installed the brakes on my car damaged the ABS sensor and the R/F HUB BEARING which will cost me about $1658.50 -------------------------------------------------------------------------------------------------------------- Wheel Bearing Replacement - Front: DIAG VEHICLE AND FOUND DTC RF NO COMM WITH RF ABS SENSOR. INSPECT SENSOR AND FOUND THAT SENSOR IS BROKEN. AND HUB IS NOT INSTALLED CORRECTLY. RECOMMEND TO REPLACE R/F HUB BEARING AND ABS SENSOR AND RETEST --------------------------------------------------------------------------------------------------------------- I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. As of today, my car is still not fixed. All the warning lights on the dashboard are still on and the left and right blind spots are still not working.

    Brakes Plus - oilchange - Updated July 2026

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