As a follow-up to a review I posted not long ago, I returned here with another of my vehicles... The front suspension of my old Sonata had been making a variety of noises for a while; I took it to this Brakes Plus (Indian School and Jackrabbit) to have it checked out. They determined the problems were control arms and ball joints. They expeditiously repaired these, and so now -- no more squeaky front end noises! Yes! Silence is golden, right? I've been patronizing Brakes Plus and this particular location for a number of years because (1) the parts and labor charges are always reasonable (2) they apprise me of other issues I need to be aware of without any pushy up-sale techniques, and (3) everyone I've encountered at this business falls in the category of "good people". Specific kudos going from me to Rose and David, who always take good care of me in ways like offering coupon discounts without my even asking and ensuring warranties on parts are honored -- again without my asking. Always pleasant and considerate, these two. So, bottom line don't hesitate to take your vehicle to these folks to have issues diagnosed and repaired. They work on a lot more stuff than just brakes, so give them a call to see if they handle whatever repair you're looking for. My last review I remarked I'd give them a 5 star review if the rate on oil changes were more competitive, and I found that their rates are actually quite competitive, especially when you use the coupon discount you can find by going to their website. No complaints here! read more

DO NOT GO TO BRAKES PLUS: My daughter recently had her tires rotated at your Buckeye Arizona location. The service technician rotated the larger tires to the front and smaller tires to the rear incorrectly. This mistake caused the shocks and struts to blow out costing me $1300 in repairs and irreversible damage to the tires that need to be replaced. I spoke with the region manager John Louis and he said it would take about 2 weeks to retrieve and review the video and get back to me. That took a month. After continued follow up, we finally talked and they admitted the tech made a mistake. He said he would get back to me in a few days to discuss a resolution... That was 3 weeks ago. I've called and texted John multiple times but no response. He's ghosted me!!! Bottom line, if you can't do a tire rotation correctly, something tech's learn on day 1 of mechanic school, I wonder what can you actually do that I could trust would be done correctly. If ghosting a customer is there way of doing business, it clearly shows how they feel about you as a customer. Completely unprofessional on both fronts. I won't be going back and I suggest you go somewhere else too... I'll be taking them to small claims court and I'll be asking for more than the $1300 now. read more

Excellent and fast service, good pricing, and friendly conversations. Had an oil change from big brand tires for my mini cooper, didn't want to go to the dealer in Tempe too far. They missed checking the brakes fluid and probably my everything else they say will be done wasn't cuz a couple weeks later the brakes fluid light came on. Also their alignment was higher price than others. Went to a random tire shop in Litchfield park to get alignment after getting good deal on some bf Goodrich at Costco. Went to my neighborhood brakes plus and found out they did oil changes and alignments too. I will be coming here for my mini from now on. They did a brake flush in less than an hour. Super fast and good prices. When I asked if there was a coupon, James hooked me up with a digital $5 one. Nice guy! Will be back with the mini! read more

This place is amazing if they can fit you in when you have an urgent problem, they will definitely do it. And they do awesome work here. I would recommend this place for sure. And the value that you pay as well worth it when you get good quality work, that's what means the most. David and Rose in the office are awesome to work with. Thanks to all the guys that do the work out in the shop read more

David and Rose are the best!!! Came here for a minor fix that ended up getting fixed. I've tried other breaks plus locations but this one I would definitely give 5 stars! read more

I've been going to this Brakes Plus since moving to the West Valley a few years ago. They've always taken care of my cars needs, from oil changes, to changing the brakes and even replacing the entire air conditioning unit. I have an older car, a 2016 Nissan Versa and it runs super well because of them. The people from David to Ryan and the unforgettable Rose, are super welcoming, they treat you like family and make sure to give you the run down of what needs to get done for your car to run at its best. There are so many places you can take your car to, and let's be honest everyone's trying to get your business but these guys right here will make sure to take care of you. Their prices are competitive and the value is top of the line. read more

upsell demons and very greedy won't try to fix the problem just make it way more pricier then it needs to be

Great service, comparable pricing, and easy drift and pick up! Always go their website before you pay they often have great coupons for most services. read more

I went here to ask about my AC not working properly and David helped me out he went above and beyond to help me out! I highly recommend Brakes plus I will definitely be coming here again. Thank you David God bless you. read more

as a young woman i don't take my car anywhere else but here, this is very trust worthy place to take your car to david the manager is the absolute best guy ever ! read more

Rose was very helpful and price matched part for me and really helped me out of a bind with getting the part picked up!

Have been here twice for my last two oil changes. Very nice and fast. I didn't make an appointment either time and they still get me in within a timely manner. read more

Eh... Howzit My brakes have been squeaking. So I rolled up to this brand new location around 830am. David (GM) welcomed me in the midst of getting new store open. I remembered David from Watson location so it was good to see a familiar face. Computers were down (new location so understandable) so I came back around 10am and they were ready to rock n roll. Techs checked my brakes and since it was under warranty, they took care of the issue. David showed me a scratch on the rotor (which they resurfaced), ordered new pads (which arrived in 15 mins) and helped to costs. Even got my oil changed. I was the very first customer and David and his gang didn't disappoint. While waiting, David and Mike (advisor) were very friendly and took care of customers after me. Mahalos to David and crew read more

Brakes Plus - David and gang - Oil Change Stations Near Me - Litchfield Park, Arizona

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Hi, I recently visited my brakes plus for an emergency repair. They diagnosed it, fixed the problem, and convinced me to bring another vehicle to them. Both same day repairs! Wow am I glad I went to them read more

Rose is amazing! She truly cares and goes the extra mile to do what is right for the customer anticipating their needs before even asked! I am sold and will be going to Brakes plus and Rose for all my automotive needs. So blessed to have this business available to us! read more

Not ripping you off .over changing you for items that you need for your vehicle .they charged me over 260.00 for an item that I could have bought for 70.00 dollars read more

Initially I came in to get a free break check and a quote for my brakes and rotors, during the check they discovered that my rotors were getting close to beyond repair and my brake pads were worn, and that I was missing a crucial bolt needed for my break and that without this part my brakes could/would completely fail. Well after learning of this I got my quote but I didn't expect to be paying for anything today so I didn't bring my wallet and the staff ended up comping me for the bolt! Thank you Rose,Dustin,and Davis for being such good people I truly appreciate it. read more

The A/C in my 2016 Accord coupe went out and was only blowing out HOT air when attempting to use it. I took it to Brakes Plus and the associate who helped me was very informative about what they were going to do in order to fix it. When I came back to pick it up the same associate educated me on what was wrong with my A/C not working and informed me to bring it back if I ever have any further issues with my vehicle. The price was the best in town! I left very satisfied and will definitely comeback to get my other two vehicles serviced here! I would recommend Brakes Plus service to friends and family that are having car trouble. Bring it here! They're GREAT!!! read more

Brakes Plus - Oil Change Stations Near Me - Litchfield Park, Arizona

I have been to this location twice now and both times have been exceptional. The first time I came for an oil change and this time was for a diagnostic of an unknown problem. Rose and David are amazing. They worked me in, Rose was great at communicating with me while they had my car and the mechanic did a great job finding and fixing the problem. I'm so grateful to have this group of honest people right down the street. Thank you, Rose and David! read more

I took my Saturn Vue in to have brakes checked and as I watched, I saw the hood open and a few times saw a mechanic around the car. After 2 hours of diagnosis they stated that I need a new master cylinder and a rear master cylinder for a fee of $1000.00. After taking it to my mechanic, it needed brake pads on both front and back. The rear does not have a master cylinder!! They never put on the repair that the pads need replacing?? Cost for repairs with second mechanic was $ 150.00 read more

This place so far has seem to be honest and legit... I went in because my brakes were making a weird noise and they could've easily told me that my brake pads were bad, but they called me back and said that there was something rubbing on my tire and they didn't charge me so I ended up getting my rear brakes and drums done plus me and the wifey have gotten oil changes ... no issues .. great customer service as well read more

Vehicle repairs are never fun to deal with, but having the right people in place takes a little bit of the sting away. Rose did just that during my visit. Her service and attention to customers made things less bitter to say the least. Start to finish I felt like an individual rather than the get them in and get them out service you normally get at repair shops. read more

If you want good service and integrity go here! I've had my 2 cars serviced here and all of my visits have been outstanding. I'm not a number, they talk you through the progress and your results. I brought my Miata here (top was down) and they kept it inside and even offered to keep it overnight as it was going to rain. It's not just about your car, it's about your experience as well. Customer for life! read more

I went in for an oil change and was out in 20 minutes max. I was greeted by Rose and checked out by Ryan and they got me an online promotion discount. One issue I ran into was I had multiple lights on after the oil change, Devonte the Mechanic came to me right away and used his code reader and got them cleared it was cause my battery was low. All in all solid and honest work leads to me having to leave a review! read more

My car needed an oil change so I decided to try this store since it just opened. I was greeted promptly and was told it would take about an hour. They informed me there were a few shops opened close by, as well as a coffee shop if I didn't want to wait inside. To my surprise when I returned my car was just finished up and was ready to go! They did point out some uneven wear on my tires that I had already seen so I appreciated them taking the time to mention it. Will be back for future oil changes for sure! Fast and affordable service is always a plus in my book! Thanks Brakes Plus! read more

Went in with issue with mysterious clunking noise, which is difficult to reproduce. While they spent time trying to diagnose the issue, they didn't charge me for their time. I will be back!! read more

This place was fantastic. I came in late Saturday. They weren't open on Sunday but he said drop off your car. I'll order your custom parts and get you fixed up by Monday and my truck is brand new. everyone in there was very friendly and helpful. Definitely will be back again. 10/10 recommend! read more

My friend was in a pinch with his daughter's Honda and needed it diagnosed. Brought it to this location and was told that it needed a new head and all related parts for the repair due to a cam sensor code. About $3500+. He picked up the Honda with a loud ticking noise which was not there when he dropped it off initially. We removed the valve cover and inspected. When they had the valve cover off to "diagnose" they had loosened a few of the intake and exhaust valves. We did a proper valve adjustment and replaced the $30 timing sensor. Car now runs and drives like new. The unnamed advisor said to come back and "he'll make it right". A few weeks later my friend brings MY truck in for an alignment. Was told it would be free due to the last incident. He picked up my truck and it's still pulling left. All they did was set the toe and shipped it. Did not adjust the thrust angle or caster angle. The print out sheets reflects. So instead of "making it right" it was yet again a complete waste of time and now I need to take it to a real shop that knows how to do an alignment. read more

Brakes Plus - Thrust angle way out. Truck has adjustable track bar. - Oil Change Stations Near Me - Litchfield Park, Arizona

We've been bringing both our Miata and our Highlander here since they opened. The staff have always been helpful and friendly and do a great job. Ryan helped us today and he was very good at explaining the issue going on with our car. Unfortunately it turns out it's a dealer computer update issue not a mechanical issue. Ryan and his team were very thorough and showed us the results of their Diagnostics. We will definitely be coming back. read more

Mike was super helpful and kept me updated throughout the entire process. I was waiting in the lobby and it took 2.5 hours for an oil change, new rear brakes and a brake fluid flush. I also paid for an alignment for after I get new tires later today. Out the door, I was under $400. Incredible prices and even more incredible service. They've gained a customer for life. read more

Highly responsive and trustworthy group of people. I've been here a couple of times and each time I've had superior service. Will be going back for all of my car needs. read more

I have a newer Ford F-150 and took it a month ago to the dealership to have the do a service. I asked them to do an inspection of the brakes because I heard them squeaking and thought something was up. The dealership said the brakes were perfect and no issues at all. I was surprised when I felt and heard them grinding not even a month later. I gave this place a shot as it opened up near my house. The guys were polite and said they would look at it. While doing a real inspection they found that the back brake pad on one of my tires was trashed from a bad caliber. So I had to get my front brakes fixed the whole deal. I like that they showed me the issue and took care of it that day. I got a fair price but the best part is they are competent and trustworthy. If I would have gone there in the beginning I wouldn't have wasted money and more importantly Time. Thanks for taking care of it guys! I will be returning in the future and obviously not going to a Ford dealership anymore. read more

They are very honest and not just trying to make a dollar . Avondale Toyota had stated I needed to replace an expensive part , came here they showed me part and said it was fine no need to replace. They saved me a lot of money !!! Will be my go to place for any service from now on !! read more

The employees at this location have been helpful each time I go in and they were super kind and explained everything to my mom when she went in to get her car worked on. Very professional and amazing communication!! read more

I'm always cautious where I take my truck to get serviced. Needed oil change and brakes checked due to squeaking. Picked my convenient time on-line and brought my truck in. Service check-in was quick. Got a call back an hour later from David with a complete rundown on what they found. I was expecting to get sold on new brakes but surprisingly David explained my situation and didn't need brake pads. He also gave me other helpful tips on my vehicle to save on repairs. David was knowledgeable and gave his honest opinion. This will be the place I go to because of David. Thank you! read more

I'm always taken care of at brakes plus! David is amazing! He was my main guy at the watson location, so it was great to see him at the new Indian school location. He always gives a great experience and you always feel welcomed. The whole team is fast and efficient, you never have to wait all day, and they don't try to lie to you to add extra services. They're always honest and give you the best options on what to do with your car. Brakes plus will always be referred to my friends and family! I wouldn't go anywhere else :) read more

I called for a last minute multi-point inspection, they told me I could come in the next morning so I did and they immediately remembered who I was and what I needed, the customer service was top tier and they went straight to work. I was obviously behind people who previously made appointments but they still made it quick and gave my results back later that day! Highly recommend! read more

So happy to have this location open up in our area! My son took his truck in for a loud squeaking sound it has been making and they had it taken care of quickly and efficiently. This is the first time my son has taken his car in for any kind of service and he was nervous about it, but David was great and now my son is scheduling a multi-point inspection to make sure everything else looks good (more because mom wants to make sure he's safe lol). This will be our go-to mechanic from now on! read more

This was my first time here and I had an appointment for an oil change at 8AM last Friday. They had a promo going on for the same price of the oil change to also include a tire rotation and checking a few other items so I opted to do that. I went and hung out at the coffee shop nearby until it was done. About 45 minutes in, I get a call asking if I want to replace the cabin filter, as it was dirty and what the cost was, so I said sure. I didn't expect replacing a filter to take that much longer. Another 45 minutes pass and I walked back to the shop to see what was taking so long. I checked in and they said they had to order the part an were waiting on it. This was not communicated at all when I was called about the replacement. Had I known that was the case, I would have scheduled a time to come back later to get it done once they received the part. Bad communication on their end and I let them know that they should mention that next time. I didn't have all morning/day to wait around, that's why I purposely made an appointment at a specific time to get in and out. Not saying I wouldn't come back, but not a great first impression. I may give it another shot and see if they can earn my longtime business. read more

I had been a repeat customer at this location with all of our vehicles. The last experience was absolutely horrible. I took my 2019 Chevy pickup in for an oil change, tire rotation, and to check the front end because it was driving funny and making noises. The pitman arm and control arm needed to be replaced. They said the work was complete $2100 later and I picked up my truck. It road rough on the way home but I thought it was because of the rotation and went on a 3 hour trip the next morning. The farther we drove the worse it got to the point were I couldn't drive home. We stopped at a shop and found that the pitman arm wasn't tightened all the way, 3 out of 4 tires were separating, and both control arms should have been changed out but only one was. They put me and my family in great risk because of their shoddy work. I got the tires replaced out of town and the pitman arm tightened. Brakes plus fixed everything the second time but offered no refund. Instead, the manager wanted me to negotiate in store credit. Not today, not ever. Find somewhere else. read more