1. Gemba Automotive

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Surprise, AZ

Gemba Automotive

1.6 (5 reviews)
Open • 7:30 am - 5:30 pm

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Response quality

Excellent

Response time

10 minutes

Services - Gemba Automotive

Auto battery and fluid recycling

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Recommended Reviews - Gemba Automotive

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3 months ago

Amazing customer service. Never had an issue. Very honest and trustworthy. Friendly staff

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Justin A.

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7 months ago

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1 year ago

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4 months ago

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1 year ago

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Ask the Community - Gemba Automotive

Champs Family Automotive

Champs Family Automotive

(80 reviews)

I purchased a beautiful Lexus RX350 from Ali Zaidi. He was a dream to work with! First class…read moreservice from a first class guy!

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

All Valley Car Care - Surprise - STORE FRONT

All Valley Car Care - Surprise

(83 reviews)

EXCEPTIONAL+++++. All Valley Car Care is overall the very best auto repair center my wife and I…read morehave found during the past 10 years. Mark and Mike are excellent, firstly and simply because of "who they are," individuals who truly care, sincerely so, about the person coming through their door. Additionally and importantly, their in-depth knowledge and understanding of how to turn a car problem, or potential problem, into a highly positive outcome elevates this business to the top tier of all automotive businesses today. If you are like my wife and I were prior to learning about AVCC, which was very concerned about finding someone both trustworthy and highly competent, you absolutely owe it to yourselves to contact Mark or Mike, or stop by to introduce yourself and speak with them about your vehicle. You will be very glad you did.

We absolutely love All Valley Car Care - Surprise! They have taken care of my daughters's Jeep…read moresince she arrived in Arizona. In addition to doing her regular oil changes and routine maintenance, it recently needed an oil pan gasket and some suspension work (it's a Jeep, of course it did!) Matt and the crew All Valley are always incredibly pleasant and helpful and they go out of their way to make sure that she's taken care of. Their service quality is outstanding, they deliver exactly what they promise and their prices are great. Highest recommendation to all of the people at All Valley Car Care - Surprise!

AAMCO Transmissions & Total Car Care - Our Certified professionals are here to fix your Auto Repair Needs.

AAMCO Transmissions & Total Car Care

(40 reviews)

Surprise Aamco was amazing! Checking in and out went smoothly, staff was friendly and Ron went…read moreabove and beyond servicing our vehicle. He communicated throughout the entire transmission and tune-up diagnosis and service, and listened when we voiced our concerns offering advice all along the way gaining our trust. I highly recommend Ron and Aamco in Surprise. I know he will be our "regular car guy"!

We brought our 2013 Ford Fusion S to AAMCO, Surprise, AZ and spoke with Ron Krzyzewski. We informed…read morehim that we experienced a delayed transition from 1st to 2nd gear and a jolt from 2nd to 3rd gear. The vehicle was triaged and determined the transmission required a rebuild. Due to the year and make the vehicle, parts had to be ordered from a different vendors. We just received our car back yesterday, January 27, and drove it for the first time. We were incredibly overwhelmed With the performance post rebuild. AAMCO offered a very attractive warranty on labor and parts. The price was extremely competitive! AAMCO only had the vehicle for about a week and a half (mainly because parts were coming in from different vendors). We are looking forward to the 10 day recheck! Thank you, Ron, Jonathan, and AAMCO Techs!!! We are incredibly grateful for the workmanship and professionalism you extended to us. We appreciate your transparency, honesty, and integrity as well. We will definitely refer others to AAMCO, Surprise AZ! You definitely delivered the service we needed!

Max Automotive - The new shop

Max Automotive

(220 reviews)

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

Very disappointing experience with Max Automotive…read more I brought my vehicle (2016 V6 Mustang) to Max Automotive on 9/30/26 to have the thermostat replaced. When I arrived, I was told there was coolant everywhere, that it would need to be cleaned up, and that they would need to take a look at it. I simply asked how much that additional work would cost. Instead of giving me an estimate or even offering to inspect the vehicle, I was told, "We're not going to do this. There are many automotive places you can take it to." That response was extremely disappointing and a complete waste of my time. I brought my vehicle to an automotive repair shop expecting them to diagnose the issue, explain what needed to be done, and provide an estimate so I could make an informed decision. If Max Automotive wasn't willing or able to handle the situation, they could have simply said so when I initially scheduled the appointment rather than having me bring the vehicle in. I understand that not every repair shop can or wants to take on every job, but dismissing a customer after they have made the trip to the shop and refusing to even provide an estimate is poor customer service. I would not recommend Max Automotive based on this experience.

Gemba Automotive - autorepair - Updated October 2026

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