1. Gemba Automotive

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Surprise, AZ

Gemba Automotive

1.6 (5 reviews)
Closed • 7:30 am - 5:30 pm

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Response quality

Excellent

Response time

10 minutes

Services - Gemba Automotive

Auto battery and fluid recycling

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Recommended Reviews - Gemba Automotive

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3 months ago

Amazing customer service. Never had an issue. Very honest and trustworthy. Friendly staff

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Justin A.

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7 months ago

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1 year ago

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4 months ago

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1 year ago

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Ask the Community - Gemba Automotive

Max Automotive - The new shop

Max Automotive

(220 reviews)

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

Very disappointing experience with Max Automotive…read more I brought my vehicle (2016 V6 Mustang) to Max Automotive on 9/30/26 to have the thermostat replaced. When I arrived, I was told there was coolant everywhere, that it would need to be cleaned up, and that they would need to take a look at it. I simply asked how much that additional work would cost. Instead of giving me an estimate or even offering to inspect the vehicle, I was told, "We're not going to do this. There are many automotive places you can take it to." That response was extremely disappointing and a complete waste of my time. I brought my vehicle to an automotive repair shop expecting them to diagnose the issue, explain what needed to be done, and provide an estimate so I could make an informed decision. If Max Automotive wasn't willing or able to handle the situation, they could have simply said so when I initially scheduled the appointment rather than having me bring the vehicle in. I understand that not every repair shop can or wants to take on every job, but dismissing a customer after they have made the trip to the shop and refusing to even provide an estimate is poor customer service. I would not recommend Max Automotive based on this experience.

Cross Brothers Automotive - Automotive Mobile Mechanic

Cross Brothers Automotive

(2 reviews)

Hello I am new to the area and wasn't sure who to go to after I came home one night and my…read moreheadlight was out. I got on Yelp.com and asked if anyone knew why my pulb wouldn't stay on ever after I changed it out. After receiving a few suggestions from various local mechanics, I decided to go with Brandon from Cross Automotive. He drove over to my house and worked on my headlight from my garage. He took his vehicle and picked up the part came back quickly and changed out plug and reaped all wires. He put everything back together like new. Light now works like a charm! Brandon was an hard working honest guy. He gave me a swell deal. I would definitely recommend Brandon, a friendly likeable guy who does a great job and is not out to rip you off. So next time your wondering where to take you Auto for repair at a fair price!! Have Brandon come see you.

From my initial phone call I was greeted by Brandon. He kindly, respectfully and patiently…read moreanswered all my automotive questions and concerns. He came to my home, assessed the problem with my headlights and repaired. I appreciate his honesty and work ethics. Upon diagnosing the headlight problem we googled the repair part on Amazon and found the best price VS high reviews for that part. I knew I wasn't getting gouged for the part. I bought it directly. Brandon is honest, fair and transparent with his charges. Within a few short days he replaced the headlights and replaced oil filter and oil. Going above and beyond with his work ethics, schedule and timely repairs. Thank you Brandon!

Christian Brothers Automotive Surprise

Christian Brothers Automotive Surprise

(69 reviews)

Christian Brothers provides the most thorough diagnostics I have ever seen at a shop (inclusive of…read moredealerships). Every time I come in, they go out of their way to make me feel like I am the most important customer they have. Amazing service, friendly staff and they did great work as always.

I can't recommend this place anymore. A few months ago we had my Ford escape "fixed" because it had…read morean oil leak. A few days later it started leaking again. We brought it back and took more PTO. They said luckily it was under warranty. Well, it better be because that's the same part you tried to fix two days ago. And this day it's still leaks but I'm not trusting them to touch it a third time. 8/7/26 My husband's Chevy Trax had the coolant system "fixed" and we got it Friday at 5pm. It's Sunday 8/9/26 at 8:30am and our car overheats in a drive thru and we had to keep turning it off. Luckily we were a few miles from home and let it cool so we could drive instead of walking 2 miles in 100+ temps. Christian Brothers put us in a really dangerous position. When we had to get the Ford fixed for the second time that was a red flag that we should've listened to. But because we needed our overheated Trax towed, it was easiest to go with Christian Brothers. Let me tell you... Do you not take the easy way out because of the "free tow" because after $1300 our car is still not fixed and now we have to take PTO and rearrange our schedules all over again. I don't think it's a free tow anyhow; I'm sure it's added to the cost of the car services.

Gemba Automotive - autorepair - Updated October 2026

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