Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

They did not properly put my daughters jeep back together and had it fell apart on the freeway the…read moreway it did pulling into a QT parking lot it could have killed her and others.

We were on a road trip from Los Angeles to Sedona and our camper van started breaking down near…read moreCarter's Repair. He stayed open late to keep working on it and he helped us coordinate getting four new tires for the van over Labor Day weekend. So appreciative for all the help, professionalism and kindness.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Great experience! Friendly staff, fair pricing, and quick service. They replaced my crankshaft…read moresensor and had me back on the road in no time. Highly recommend.

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

GAS Auto performed a full vehicle inspection for us after we bought a car from Carvana. George…read moreconducted full computer diagnostics and a hands on inspection, confirming that we made a good choice in our purchase. Now we have real peace of mind as our teenager ventures out into the world!

George is amazing! He's very relational and communicative, and the work was done properly at a fair…read moreprice. I'll definitely be returning for future needs - the service is top-notch!

I had my AC repaired last year before I moved cross country and it failed again less than a year…read morelater. The aftermarket warranty I had refused to pay for the repair referring me back to the repair shop 2500 miles away. Not only did David correspond effectively with me explaining why the warranty was declining coverage, he completely explained everything and performed the repair at a fair and honest manner the next day. It was his mannerisms that convinced me that he was completely able to handle the repair. I'll be sure to call him first to service our automotive needs. Even though I had to pay out of pocket

Before hiring David Hernandez check the BBB and make sure his LLC is legit. He does not keep his…read moreword on warranty or labor. Test drive your vehicle before paying. Check the work he states he has done. Is actually done and completed. Make sure it is legit. Do not find out the hard way, like me. He spoke with so much professionalism and knowledge but turned out he was not trust worthy. Not like the old days when a hand shake was your word and reputation. Not even paper work and documentation indicating warranty on OEM parts mean anything to this company or this mechanic. I called him several times and left voicemails for weeks. No call back. No text message responses back. He has a nice set up in his garage. But that does not mean anything when you have little to no integrity.

I just wanted to say thank you to Kole and his partner today for fixing my vehicle I've been…read morestranded for a few days and they really helped me out and they did a really good job very great at communication from the time I requested help to the very end! will be using him in the near future!

This is an update that I gave Kole what he asked for and we have plenty of more video and photos…read morethat clearly show the turbo being removed although Mr. Williams repeatedly have said that it never happened it clearly did happen. We have plenty of proof, including affidavits that we're getting from the mechanic shop, phone calls, text messages and overwhelming evidence again people watch who you hire even when you provide proof it seems not enough for someone that doesn't want to take responsibility for the bad work done these are all my opinions except for the facts that I have and will be providing in court. I tried to resolve this with Mr. Kole showed him evidence. Let him know what I had and he still refuses and said I will see you in court clearly this is someone that doesn't want to take responsibility. I will be updating after it is resolved in court. Everything expressed is of my opinion.

Mike is a rare find. An honest mechanic who really wants to help and will go above and beyond to…read moremake sure your car is okay. My car died off the i-10 in Buckeye an hour from my house, and I couldn't jumpstart it and was going to have to get it towed. Even though he had one kid at home and had to pick another up from school, he not only talked me through doing a diagnostic over the phone but then made the effort to come look at my car in the middle of his family responsibilities and got my car started so I could drive it home. He is a life saver, and if I lived on his side of town, he'd be the only mechanic I'd trust with my car. I most highly recommend him!!!

Replaced my alternator on my 2017 Jeep Patriot. Worked on it as soon as the next day and only took…read morea few hours and I was on the road. Would def recommend and will be using their service again in the future if needed. Very fair pricing.

Coolant flush was needed. RJ the service manager, was able…read moreto get my vehicle in and out in about an hour. Erik was the technician and he did a complete vehicle inspection just to make sure that everything was OK. Results were good. I was extremely pleased with the service and accommodated cost. Thanks RJ and Erik!

Actually not sure if they did a good job on the alignment. A few weeks later the Jeep still pulls…read moreto right a bit...And I suspect not so thorough since their "printer was down" and couldn't print out an alignment report. I trusted them but the could of taken a photo to show proof. Always talk and do things by showing proof, that's my motto. But not so much here. That alignment was less than 30 minutes as well. Won't be returning unless they can print out my alignment report from that day.

I called and spoke to Matt. Explained my situation. He offered to come out to my house and take a…read morelook at the car. He was able to take car if my issue in 5 mins! He wasn't going to charge me but I did offer him a few bux. I am so grateful and thankful! Awesome. I will be going to Vally Wide Auto for all my auto needs. Thank u so much Matt! (My daughter and I fixed the alternator on my car. Once we put the belt back on it tightened on its own. It was stuck bc there was a metal part in the way. We didn't have enough room to take the wrench off)