10/10 BEST AUTOMOTIVE REPAIR SHOP WE HAVE EVER HAD!!!!…read more My wife and I purchased a vehicle in January of this year, and her A/C started giving us issues with cooling down after about 2 months of driving it. Long story short we took it to CBA (recommended by my mobile mechanic) and found out it needed a completely new A/C kit. I had bought an extended warranty when I financed the vehicle but they only wanted to cover the cheapest parts possible. Would have been $800+ on top of our deductible to actually repair it with quality parts. We are in no position to use that kind of money, and Mackie called me back to tell me they would cover the extra cost if we just agreed to pay our original $100 deductible. My wife in tears, I'm left speechless, this is an unforgettable experience and we arent going to have to go into the AZ summer -$800 with a brand new A/C. Thank God for this business, for the people he placed there & praise the Lord for their generosity in times like these. If anyone ever asks who they should use as a mechanic, the answer will ALWAYS be Christian Brothers from here on out.

I brought my car to this shop multiple times for an engine shaking issue and smoke coming from the…read moreexhaust. They replaced some hoses and told me the problem was fixed, but the car continued smoking afterward. I brought it back again, and they kept my vehicle for several days and drove it multiple times, only to tell me they "couldn't find anything wrong." Meanwhile, the original issue was still happening. At that point, I completely lost trust in this shop. Not only were they extremely expensive, but despite spending over $4,000 there, my vehicle issues only continued getting worse. The first time the vehicle stopped starting, I ended up replacing the starter myself. It started again afterward, but only lasted about a week before it stopped starting once more. That's when I finally decided to take it to the Jeep dealership for another inspection. I was then informed that the engine is now seized and I'm being quoted around $11,000 for a new engine. I'm extremely disappointed with the repeated misdiagnosis and lack of urgency regarding serious symptoms like engine shaking and exhaust smoke. Based on my experience, I would not recommend this shop to anyone.

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

We are traveling through AZ and our car started making weird noises coming from the wheel well. A…read moremechanic at Gemba Automotive immediately looked at our car and diagnosed what was wrong. Thankfully it's parts that are worn out but don't necessarily need fixed ASAP. The mechanic was very thorough since he knew we wouldn't be fixing it immediately and still have 1000 miles of travel to go! I am so thankful for their help and expertise!!

It's Hard to find an automotive establishment that is "honest" friendly and does great work, ask me…read morehow I know! Finally, I found it! I have been coming here for at least three years! A++

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

Called to see if I could get transmission fluid for my car and he was able to see me that same day…read more Fast work and I even asked if he could check my brake pads which he was able to:) the cherry on top is that my key fob or my sensor had been wonky to where I had to press the unlock button multiple times which I mentioned to him when he went to take it for a test drive. When I got the car back, it was working perfect again! Not sure what they did but I'm very grateful!

Called on 11-17-25 Donald gave me a lot of recommendations for my higher mileage Acura. And I had a…read morelot of questions. He was very knowledgeable on my platform of Honda/Acura. I've been here before so I trust the shop. Will be bringing my rig in for diagnosis. Very hard to find a shop that gives honest advice & doesn't sell unnecessary services.

Our 2017 Jeep Wrangler (130k miles) overheated and was towed to Greulich's in Surprise. They…read moreclaimed they performed a block test, said the engine failed, and quoted us $11,000 for a new engine. We didn't trust the diagnosis and had the Jeep towed home. After some research, we replaced the thermostat ourselves -- the same part Greulich's replaced just six months earlier -- and the Jeep no longer overheats. Either this was a massive misdiagnosis or an attempt to sell an unnecessary engine replacement. Get a second opinion on any repair Greulich's recommends.

Did a harmonic balancer on the wife's car. Had it done in a half a day. Happy with the service…read more Very pricy but I was willing to pay.

I have been loyal to a repair shop in my old neighborhood for the last 23 years, but we moved to…read moreSun City West and that shop is 25 miles away, very inconvenient. So, looking for a new one I've tried a few automotive repair shops around town, but have not been impressed. This is a first time visit for me at Gembas. I was a bit leery of taking my old pride and joy (that is like new) to this shop as the shop recently reopened under new ownership. I met with Angel. My A/C was blowing hot. I did try to recharge the system myself without success. That's about as far as I'm qualified and equipped to go. Gembas replaced a couple of leaky Schrader valves, purged and recharged the system and even gave me a veteran's discount. I was thrilled to pay the $293. This is an honest shop. Angel didn't try to upsell or snow me. He's very professional and knowedgeable and his attitude is positive. Gembas will be servicing both of our cars. Highly recommended.

Service is excellent! New owner immediately came out to see the problem with my car's fender liner…read moreassembly and grabbed the missing body bolt and installed it right away. Very good prices too! I will recommend Gemba Auto to anyone interested in servicing their cars!

We brought our 2013 Ford Fusion S to AAMCO, Surprise, AZ and spoke with Ron Krzyzewski. We informed…read morehim that we experienced a delayed transition from 1st to 2nd gear and a jolt from 2nd to 3rd gear. The vehicle was triaged and determined the transmission required a rebuild. Due to the year and make the vehicle, parts had to be ordered from a different vendors. We just received our car back yesterday, January 27, and drove it for the first time. We were incredibly overwhelmed With the performance post rebuild. AAMCO offered a very attractive warranty on labor and parts. The price was extremely competitive! AAMCO only had the vehicle for about a week and a half (mainly because parts were coming in from different vendors). We are looking forward to the 10 day recheck! Thank you, Ron, Jonathan, and AAMCO Techs!!! We are incredibly grateful for the workmanship and professionalism you extended to us. We appreciate your transparency, honesty, and integrity as well. We will definitely refer others to AAMCO, Surprise AZ! You definitely delivered the service we needed!

DO NOT HAVE WORK DONE BY THIS SHOP. Owner is very shady…read more Dropped off my truck for transmission issues. Truck sat at the shop for 4 weeks untouched. When I called, they told me transmission was removed and they had to "send it to another shop to be rebuilt because they didn't have a diesel transmission tech. Got truck back at 6 weeks. I was charged $6500 for a complete rebuild of the transmission. Truck has the same issues 6 months later. Out of warranty (3 months). Took truck to another shop and had transmission tore down. Valve body was only replaced. $2,000 repair. This shop is a SCAM.

Went to Allen's auto today because back in 23. I had some work done along with purchasing a…read morebattery. Long story short the battery was bad and no longer holding a charge. Allen's auto was able to look up my info and take care of me same day And made it quick and easy. Really appreciate Justin's help today and like where this business is going, especially under new ownership. I would recommend this shop to others.

Brought my vehicle in for an inspection and problems with how my car is running. Paid $150 for an…read moreinspection and decided to take my services elsewhere due to other reasons. Picked up my vehicle to find an entire tarp somehow jammed around my axle, bearings & more. I truly don't understand what I paid $150 for an ENTIRE inspection and this was missed? If I could give 0 stars I would. If you're thinking of taking your car to Allen's I highly recommend thinking of somewhere else.

They reset my "maintenance required" signal that my previous repair company neglected to reset…read more They were so professional and helpful and completed the reset in only minutes. They are customer friendly and knowledgeable. I highly recommend them.

We have always had very professional and respectful service at this AAA auto repair shop. We…read morebelieve they are honest and we trust their work. We would highly recommend going here. They do not push work that is not necessarily needed.

Excellent service! The guys promptly fixed a problem I had detaching my bike rack from the trailer…read morehitch. This was no ordinary bike rack. It's been difficult to find a knowledgable service attendant but these guys were de bomb. Plus exuded positive energy. Highly recommend.

What can I say they had a tough nut to crack with my car. It didn't look good there for a bit but…read moreBrandon and his team stuck with it and got her back from the dead. I highly recommend Gruelichs. Look repairing cars is t always an exact science. Sometime there's some trial and error. They treated me more than fairly and they're honest people. I will definitely keep serving my vehicles there