Nasty counter ladies. I def won't be going back. Haven't tried the food. Bad customer service made me not care. Plenty other places with nice staff. Bye, Felicia. read more

Wasn't sure if it was just me but going by the other reviews I know I am not the only one. I am Greenpoint born and raised, while I am polish- I don't speak it. The second they find out you aren't "polish" you're like dirt. The girls behind the counter are MAD rude and nasty for literally no reason! You work in customer service. You chose to do this. They should also realize the neighborhood has changed and it is not predominately polish anymore. Again, this is customer service so asking "what flavor is this" really isn't such a hard task. Give me a break. read more

I have not been here,however my neighbor treated me to one of their Pastries. It was delicious sitting in a light rum sauce. Having this with my morning coffee. Thank you neighbor, we now live on long Island, and this pastry had a taste of Brooklyn take it from an old Brooklyn Boy, this was good. read more

Bought a Babka from a stall at Polish Festival at Our Lady Of Czestochowa last week, unopened and refrigerated I opened it this morning and look at the mold. the Health Department should know about this. 6 bucks is sickening read more

Syrena Bakery - Gross Moldy Babka - Bakeries Near Me - Brooklyn, New York

I love this place though it does get super busy on weekend mornings. I also wish they would have rye bread WITH caraway seeds more often! But alas, will still come here for the bagels and reg rye bread. read more

Syrena Bakery - Bakeries Near Me - Brooklyn, New York

Okay it's not the friendliest customer service. But I've been coming here for years and I'm willing to put up with the brusque service because the products are great and so cheap. Where else in New York will you get a fresh bagel with cream cheese for $1.50? A bagel with lox for $4.95?!? Best deal in town. I'm not a huge fan of their sweet items because they're just not that sweet. Maybe it's a Polish thing? Sandwiches are also super cheap. Big sandwich on a fresh roll for $3.50? Okay! Cash only! read more

I love this Place and always stop by when I'm in the area. I would give it 5 stars if it wasn't for the lack of safety measures. Today I was going to buy baked goods for my birthday but ended up behind this unmasked man in line. He was nearsightedly examining each bread before continuing to the counter (leaning over the buns) to explain to the employee why he should not have to wear a mask even though it is MANDATORY by LAW. I was the one pointing it out but they let it slip and he continued down the counter to pay. I left. This is very irresponsible during a pandemic and should there be an outbreak in the area this may be a good place to start tracing points of contacts. The bread is very good but do you want to risk it? read more

Syrena Bakery - Man without mask - Bakeries Near Me - Brooklyn, New York

I have to say that I don't like their bread too much. The pastries are ok, but the main reason I stopped coming here is the service! Those ladies behind the counter are very mean and cliquey. One of them once laughed at me for not getting the name of some pastry right (and I speak Polish!) ... I don't understand how the owners don't see or care about how their employees treat their customers. read more

Food is alright. Service is complete garbage. There is a really bad vibe there coming from the place and the employees. A lot of people complain about the employees ignoring polish people. As a Polish person... WE GET TREATED LIKE SHIT TOO! I would consider the actual baked goods okay. Nothing special. The main appeal is the name syrena itself. There's just something about the culture there that feels bad. The employees always seem stressed. It's probably the management. So many people skip the lines here "just because they are only buying a loaf of bread" and the employees have no control over the lines. Really annoying. They have no sense of time. Lunch hour... Nobody gives a fuck. service slow as usual. 1 cashier 2-3 girls working. You don't even know who to approach. Show me another business that works this way. It's ridiculous. No common sense. Fuck this place. read more

Worst customer service. If you aren't Polish you're invisible. More than once they have ignored me and my young child in favor of the people behind us in line. read more

This bakery is great everything is always Fresh and very inexpensive here Sometimes there cakes taste a little bit different because they are using European products and they say they are catering to the polish people in the neighborhood but their stuff is still great read more

I bought a loaf of Syrena's Sour Dough Bread. Sadly it just tasted like bad white bread. It was also expensive, $5.19. Better to go for Trader Joe's. Great taste, great price. read more

Love the Bakary, The Place is spotless clean, a large front space with few tables and chairs where you can enjoy delicious bagel with their delicious salads (tuna salad is my favorite). The cakes are awesome. My favorite is cheese cake with poppy seeds. Everything is fresh and tastes amazing. Excellent stock of baked food. The only thing that is missing in this store is smiles of the young girls behind the counter. It's always nice to come to the store where you are greeted with smile. It is very important. Otherwise THANK YOU!!! read more

Good cheap pastries, but TERRIBLE TERRIBLE service. Really bad attitudes, answer all questions with "NO". Everything I've ever asked them has ended with them rolling their eyes or glaring. Even the polish people I work with are so surprised at their bad attitudes, because we thought it was just a language/polish thing. If you're in the area and want a boston creme doughnut I'd drop by, but definitely not a destination spot. Also, I've seen them smoke in the area they store the baked goods. read more

Some days I take my kids here after school for a graham roll or star cookie. Today my son wanted to try the jello cake, so I got him a small slice. When we got home he ate the jello squares off the top, a few bites and decided he was finished and that I should eat the rest. I took a large bite and was poked by something hard and sharp in my mouth. THERE WAS A SHARP 1.5" WIRE INSIDE MY CAKE! I am horrified. Thank god my son decided he wasn't very hungry, if either he or i had ingested the wire it could have caused serious injury. Ive had just average customer service here, the girls are very busy and i don't expect to be WOWed. BUT I have also experienced terrible customer service here. One morning I spent ten minutes trying to order a bagel with cream cheese and the girls behind the counter would not acknowledge me, and instead helped every polish man who came in and stood next to me. No eye contact, and no response from them when I said excuse me several times to get their attention. I left with no bagels and embarrassed. I didn't go back for months. I swore I would never go back BUT their food is dang good so eventually I got over it and went back, especially because my kids always beg to go there. recently the customer service has been much better. I can put up with hit-or-miss treatment from counter people, but I draw the line at sharp foreign objects in my food. NEVER GOING BACK EVER. read more

Syrena Bakery - Sharp metal wire inside my cake, cut my mouth! Thanks Syrena, now I get an exciting trip to the doctor for a teatanus shot! - Bakeries Near Me - Brooklyn, New York

I go here once a month or so to get some good bread from a quaint Polish bakery. On my quest to find decent baked goods at a great price, this has still stuck to my mind. So every once in a while I make the trek all the way from Park Slope to Greenpoint - thanks to the G and other transit methods absolutely doable. A huge loaf of freshly baked bread for only $2.40, heck, who can top this? Black, whole grain, sesame bread - all the goodies I have missed out on way too long since being in the US of A. Some of their pastries taste really good, however some do not. I guess it all depends on what you are into. I have not yet come around in trying their cake but they are certainly tasty to look at through those windows. And it all depends who is servicing you at the moment, as well. I once had a cashier rip me off for almost 3 bucks while she was chitchatting with me and I didn't know she had overcharged me. Watch out for this, folks! I also feel that American speakers are less welcome than Polish speakers, so I often feel plain insulted when the head cashier snaps at me and hands me my change without much else to say. I once had the urge to insult her in some mean German words but then felt silly thinking about it, so I never came around in doing so. So yeah, customer service absolutely sucks! If it weren't for the price, I don't think I'd be coming back. I just had a few rude encounters too many. Oh well, the sacrifices you make in the town called New York...! It's either great food and bad service, or good service and bad food, right?! read more

I really like the food but I dislike the horrible service and feel crummy having to pay for bad attitudes. The girls behind the counter tend to ignore you or look at you with their dead eyes as if they have no idea what you are doing standing in front of them. their baked goods are pretty good though. read more

Amazing variety and quality for all kinds of baked goods! This place is truly a bakery, with all their food being made on-premises daily. My wife and I regularly get our breakfasts and breads here, and it's one of the reasons we're holding onto our apartment for dear life. Fresh bagels every morning with generous cream cheese (scallion, vegetable, and bacon varieties too!) along with cheap coffee and practically free rolls and buns make this an easy decision for an early bite. Some other reviewers have pointed out what they call rude service. While I understand what they might mean, there is simply an understood system here. You get in line and wait for the next available counter girl. Just tell her what you want item by item and she'll grab them for you as the line keeps moving towards the register. The first few times I went in I didn't understand how this worked and got some looks, but when the place gets busy it really makes the line flow! I've never had to wait more than 5 minutes for my order! Now I'm one of the people rolling their eyes at newbies. Can't recommend this bakery enough if you're in the neighborhood! read more

Wow, these ladies sure must think the world of themselves! Incredibly rude while simultaneously speaking English so poorly that they can hardly get your order right. It's totally frustrating dealing with the morning crew. The bagels themselves are fine. They burned them to a crisp while toasting them but it was survivable. The coffee was good. I'd go back but it wouldn't make my favorites list. read more

I love coming here! My significant other is Polish and he introduced me to this place. There are so many types of FRESH breads and pastries to choose from . All the breads have no preservatives! Their sandwiches are delicious. I usually get a salmon cream cheese sandwich and it's so delicious. They are very generous with the amount of cream cheese they put in your bagel/ bread and their cream cheeses are made fresh as well. The place is very clean and during Christmas time they have really cute decorations. I just wish their Paçzki had more jelly, they barely have any jelly in their Polish donuts which is the reason why I don't buy it from them anymore; although some people don't mind the amount they put in so it's just my personal preference. read more

Babkas, breads and...well, other delicious treats, oh my! Knowing a bit of Polish may help you if the staff seems a but rude, but a little patience and a smile work as well. Fresh pastries and breads all day long, definitely worth a visit! read more

I've been going to Syrena for years. Their rolls are exceptional and for $1.50 their bagels w/ cream cheese are a steal! I love picking up 1/2 a Makowiec on my way to work... which is always greatly appreciated. Sure, I've had a few stale pczek from there but for the most part my experience has been more positive than negative. Well, that all changed this morning when I got the eye rolls and bad attitude from behind the counter. We all have bad days but it seems after reading other reviews that these days happen more often then I thought. I really want to like this place but the reality is you can find better pczek and baked goods at White Star Bakery (where they are made fresh every day) and the other dozen or so bakeries across Greenpoint. read more

I'm not much of a fan of Syrena Bakery. The bread they sell at Sikorski's butchery a few blocks away near Manhattan Ave and Nassau Ave. tastes so much better (and is often fresher -- it's from the New Warsaw Bakery down the block and sells out fast). Many of the pastries at Syrena tend a little too much toward the dry side for my taste. i haven't been there enough times myself to comment much on the service, but I did notice a customer getting into a heated argument in Polish with one of the girls behind the counter the other day. read more

My go to spot on Saturday mornings. Wish they were open on Sundays too! Great baked goods, delicious bagels, cheap prices, nothing more I could ask for. read more

Good bread and reasonably priced, however all the other items they sell are sub-par. On two visits, counter people were rude. First visit resulted in being short changed. Second visit resulted in being short changed on a pastry. I believe it to be purposely done. Never going back, buyer beware. read more

If you live in Greenpoint (or Williamsburg or Bushwick for that matter) and are not buying your bread here, I have one question, why?? I highly, highly recommend the Walnut Raisin bread= ridiculously good and the multigrain or rye. I don't know why I was buying grocery store bread at all. It also freezes very well and is made day of. There are also a gazilion kinds of bread and nice Polish pastries too). Nice bagels too. Don't be intimidated if you don't speak Polish. Everyone is bilingual and super nice. Enjoy! Na Zdrowie! read more

Besides the long line.. I love everything.. Reminds me of home... It's an eastern european store so don't expect customer service... But me an ex commie.. know and appreciate the speed and efficiency at these type of places more than the overly smiley server. read more

The short version: Yes the lines can be long but 1. they're cheap 2. the quality is pretty great for what you're paying 3. I don't know if they read the reviews here or what but whenever I go there at an off-time (i.e. on the way home from work, late Saturday afternoon) the girl behind the counter has been unbelievably nice and patient. Suck it up people. The line is worth it and you'd be a little stressed too if you had to deal with the weird mix of hipsters, yuppies, blue collar workers and babkas this place gets. read more

Can't say I noticed the staff being rude. But I'm usually rude and impatient. so I probably thought they were acting normal. Tremendous amount of breads and rolls and bagels and sweets. Place was very pretty and had a few tables if you wanted to sit and eat. I did with my coffee and roll. Watched the line of people coming in for take out. Watched the bagels disappear until there were only two salt ones left. I like this place. An oasis in an otherwise industrial waste land. And I do mean "waste land" since there's the Sanitation Dept. dump site a few blocks away. read more

The smells coming from this Bakery are awesome. The stuff inside is okay. I've only tried some doughnuts, they are all right. I think I agree with alot of other reviewers that they are a bitt off somehow. The kinds of doughnuts are very limited. The bagels not really my cup of tea. They are not at all crispy, crisp or dark on the outside. Much paler then I like and chewy. Next big family dinner I'll get some bread. I saw something in there last week with all these berries all over it, but like everyone said the staff is unfriendly and kinda rude so I didn't even feel like asking what it was. They do have these little sandwhiches premade. I've tried those for breakfast when I want something that isn't so sweet. read more

Very authentic Polish baked goods (I'm assuming) made right on the premises. The staff is efficient and straight forward but not overly "warm." read more

Very good bakery with european style breads and rolls. Baked fresh daily. Breads can be frozen for longer storage. Cash only business. Only street parking available. read more

Great everything! From bagels to pastries and baked goods. Excellent service high quality eats at a low price. I am at Syrena at least 3 times a week. read more

Doooooood! So good. I am a fan, certainly. Throughout my life I have eaten many a baked good made by Syrena, purchased from various Slavic stores throughout NYC. Last week, I finally ventured into their own location, and vunderbar darlink, vunderbar. So fresh. So much to choose from. Yippee; hello carbs, I'm ready. The poppy-seed loaf is very good; not terribly sweet (a big letdown for me when things are made with a heavy hand of sugar/honey), an abundance of poppy-seeds, some ground nuts, and a very agreeable dough. The mini glazed "ponchki" or Polish doughnuts; very good. Simple, a lovely dough with the glaze adding the perfect amount of sweetness. The plain rye bread; so fresh, perfect "weight" as it's not too fluffy and not too dense with my ideal amount of "chewyness". read more

They make great sandwiches , but maybe it's me but they acting like I was crazy when I asked for a ham salami and Swiss with extra mayo? My only complaint is this is the third time I went there in three years. If your not polish they will ignore you. Always happens I went in two days ago there was two girls behind counter there was only me and one other lady on line, then a polish guy came in grabbed a loaf of bread then came and ordered a donut in polish they helped him ignored me read more

Fresh, simple and tasty rye and pumpernickel breads that I feel are the best in the neighborhood. I've even mailed their bread to my highly particuliar family members. Their bagels are pretty good too, I'm a vegetarian so I don't get the salmon but hear its tasty. I grew up with strudels and have to admit the texture is identical but the flavor is missing something for my palette. They are so lovely though. The staff will always make recommendations when possible and the owner has even retrieved bread for me in the back. The staff is not overtly friendly, but come on its a bread counter. Did I mention the price is unbelievably reasonable? read more

This Bakery is the best!!!! Coworkers told me to come here, I'm sure happy they did!. Prices are insanely low, and everything was excellent. Ham n cheese sandwich, 4 donuts, 2 Snapple iced tea's, and a large coffee was only 15 dollars. read more

This place, in short, is wonderful. The coffee wakes you up, bread is fresh, the pastries are delicious. I'm polish and grew up in this neighborhood, and this is some old school Greenpoint right here. Mr favorite is the rye bread, and panczki. read more

Bring $20 and get ready to walk out with bags of goodies. From the moment you walk around the block to walk on Norman, the scent will bring you home. Do yourself a favor. Have a polish donut then grab a fruit and cheese babka. read more

Wow. A traffic detour led me to the best rainbow cookies I've ever had. They were really more like min cakes and the price couldn't be beat. The cake part is light, fluffy and the freshest I've even experienced. There's a layer of apricot jam, as expected, but the unique thing about their cookies it the layer of raspberry jam on the bottom layer. Absolutely delicious. read more

Syrena Bakery - Decorated for the holidays! - Bakeries Near Me - Brooklyn, New York

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