Excellent service from start to finish. Thanks Anthony and the team for taking on the impossible…read morechallenge of finding a replacement blade spoke for my Cannondale 12 road bike. I road the next morning through all the gravel and craziness on Eagle Road and then on State Street until we reached our destination at Cafe Sorrento. No issues whatsoever. Thanks Meridian Cycle

They are so nice here. I was really impressed with the customer service and support. A bit pricey…read morebut good service is what you pay for

Took my bike in for a tune up and dropped it off. It had been a few years since I'd ridden it and…read moreit needed some TLC. The tires were also low. They filled the tires that day to see if either tire would leak by the time they would work on it. (Pickup was scheduled out about a week.) One of the tubes did end up needing replaced, which they did. A couple of days before pick up I was talking to them on the phone about any other potential issues with the bike, and the gentleman was very professional and helpful. He told me about an issue he had observed when the bike was in the lowest two gears, but said that if I didn't ride the bike on those settings it shouldn't be that big a deal for now. Since I don't ride on those and am on a tight budget, I appreciated that he wasn't trying to push an extra sale by making the issue out to be worse than it was. I'll probably get around to having it fixed, but it's not a top priority for me right now. When I got the bike back it felt well tuned and good to go. The guys here were great.

Huge shout out to the ski service department! I broke a binding on my backcountry skies that I did…read morenot purchase from them. They had it warrantied and fixed by the end of the week that I brought them in. Saved my ski season.

The sales team and the bike technician (Richard) did an awesome job in installing my Colnago…read moreArabesque threaded fork.They took the time to hear what I wanted done and they completed the job in record time!!! Each and everyone was so professional, courteous and diligent... I couldn't be happier. God bless you all

First bike that I've purchased in 25 years. My son recommended that I go to this store. He's a…read morelongtime customer. Kelsie was absolutely great! I appreciate the kindness and understanding. The service was spectacular. Also, thank you Jake for all that you did! If you need help with a bike or looking for a new bike, this is the place to go. Don't look anywhere else! Thanks again! Craig.

The "ahh.."roma in a bike shop, that combination of tires and bike grease is still intoxicating…read moreeven though my road biking days are in my rearview due to a combination of age and smarts (I mean, if I was still biking it wouldn't be on road anymore given drivers and traffic) and progressive CNS illness. But I needed another pair of bike gloves because the stainless rims on my titanium wheelchair (my current distance mode of travel) get cold in winter months and I needed a full finger style with good grip. It was serendipity to spy Kore as I was walking back to my car from breakfast at Terri's (I recommend it) a couple doors down and I decided to pop in and see what they had. The young man working there was so helpful and I found exactly what I needed. I don't think he is the owner but he works like he owns the business (that is high praise) and we talked about the mountain bikes and e bikes they had and trends in local biking. As my husband and I entered a customer was picking up their bike that had been repaired and they were really happy with the outcome. The store also has a big selection of boards. LOCATION: In one of Meridian's many poorly laid out strip malls with terrible (too tight spacing) parking lots, you might not know it was there unless you knew it was there. Worth finding if you're looking for a bike or board! ACCESSIBILITY: Level in from the walkway, plenty of clear floor space to register. But this parking lot is so out of compliance for ADA mere minimums (that is not this shop owner's issue but the mall owner's issue) and the only curb ramp to get over the curb for the entire layout is with the two spots down by Terri's breakfast and lunch restaurant.

Ryan is super friendly and very helpful. I have bought 6 skate boards from him over the years and…read morehave been happy with their advice and recommendations. Great shop!

Good service. Friendly advice. Decent prices. Nice selection for the most part. Bought an electric…read morebike from them among other things. Buy from them.

We came to Boise to spend Christmas with our son. Rented gear from Ridgeline great shop with great…read moregear and staff. Highly recommended!

We had a Sunday morning free in Boise before having to leave later that afternoon. We decided to…read morerent e-bikes and explore the green belt. Although we were initially a little confused about where to go after making the reservation online, once we got ourselves there, the service was stellar. We were warmly greeted, our bikes were staged and at the door, ready to go for us when we arrived. Neither of us had ridden an e-bike previously, so we wanted to make sure we know how to operate the electronics. All of our questions were answered, and we enjoyed a little chit chat as well before hitting the pavement. Upon returning, it was more of the same. Completely seamless. It really helped make our very brief visit to Boise a memorable one. Thank you!

Fast and friendly. The longest part of the rental process was signing the liability waivers. We…read morewere a group of 9 and they accommodated our group in a moments notice. They are located beside the green belt so it was easy to get on and go. Staff are chill.

Thomas from the bike and fitness department helped me with the treadmills today. Extremely…read morefriendly, honest, and extremely informative! Walked away with a great deal.

Purchased a children's bike. They said they would call when it was ready. Never called. Charged me…read more$18.99 to install hand brakes - it's a toddler hike no hand brakes. Had no clue the handle bars were not high enough by about 4". I had a toddler with me and told me to take bike up to front to take care of it. I had to call him back to assist me. Failed to give me warranty/instruction paperwork. I got no paperwork. Very crappy customer service. Should have gone to SCHEELS

I had the best experience at REI today, and wanted to shout out about huge kudos. My service…read moreemployee (LAUREL) was the very best employee at the REI store in Boise. Give Laurel a big thanks! JDR

I walked into REI expecting to shop, not to be lectured. The first thing I saw was a large sign…read moretrying to dictate values and push an agenda. Whether someone agrees or disagrees with the message, it's not REI's job to tell customers how they should think or act. I came here for outdoor gear, not political messaging. Companies should focus on their strengths--serving customers and selling quality products--instead of jumping into virtue signaling and social posturing. This kind of messaging feels more alienating than inclusive, and it made me decide this will be my last visit. Sell gear, not ideology.