What started as a nice date night with my wife quickly turned into an unexpected situation when we…read moredecided to get a car wash. Unfortunately, I was guided into the car wash incorrectly, and both my front and rear driver-side tires went flat almost immediately after the TPM sensors caught on the outer rail. Thankfully, I was able to get out safely and called Cupertino Towing. Even though it was a last-minute request and a bit pricey (as expected for an emergency), the service was excellent. The driver was professional and helpful, and the woman who assisted me over the phone was courteous and efficient. I really appreciate how smoothly they handled everything during a stressful moment. I would definitely recommend Cupertino Towing, especially if you ever find yourself in an emergency.

First of all, wow! What a great company and wonderful service. I am so thankful for Cupertino…read morecoming to the savior! I was stranded due to my new vehicle misfiring needing a tune up while I was on a small getaway 6hrs from home. It was a Sunday and many places were closed and no shops open. Thankfully I found a shop who could store my vehicle... all I had to do was find a tow. My insurance failed me, and even booked with a 3rd party tow company who I paid just to wait almost 1 1/2hr with no show. Cupertino was the chosen tow company who the 3rd party hired but decided to never send my payment to them (I will be leaving a review for them shortly on how disappointed I was) I only had a few hours to make it to the shop before they closed... it was an urgent matter! Thankfully, I just asked Cupertino if I can just pay them directly... they said yes with no hesitation and with a 20 min wait time... Oscar shows up with our tow! Oscar's customer service was hands down a gentleman and he knew his stuff! He was able to get us to our final destination and was so positive minded that I felt hey, we're taken care of now and can finally breathe. I've never felt my anxiety spike so badly with failure after failure. Their prices are reasonable and it's totally worth their amazing service. I even called just yesterday for a copy of my receipt to request reimbursement from my insurance and they helped me so quickly. Thank you again for your hard work it truly paid off!

Templer's towed my daughter's brand new truck on 11/10/25. On 11/11/25 DEF sensor light came on…read morewhich indicates it needs DEF fluid. Went to the auto parts store to get the fluid and the worker was kind enough to offer to help her add it to the truck. In doing so he remarked the fluid tank was almost full, that she probably had a faulty sensor and to get it checked out. Took it to the dealership to discover the wiring harness that controls the sensors had been ripped out and damaged. Scratches on the frame leads the service team to believe that due to the location of the harness the tow mechanism caused the damage. Called Templer's to advise and ask if they would help with the repair cost. I was told to file a case in small claims court, that there is no proof they caused the damage. No offer to share. Just go to court. Stay as far away from this company as you can.

I wish I could give no stars to warn people about this place but unfortunately that's not an…read moreoption. Receptionist was very rude and uninformative. Released my car to them and was told to call to set up a time to get my belongings, I had then called and was rudely told that's not an option and she wouldn't provide information on how I can go about getting my items. I should have be cautious if this place after reading reviews if how they steal out of peoples cars also. Unfortunately the Antioch police department were the ones that selected this place after I was in an accident so I had no choice. Very very disappointed in the misinformation and lack of help in all of this. Stay away from such a place

This company is HORRIBLE. They towed my car the other night and caused almost $1,000 in damage by…read moreripping out 75% of the wires going to my ECM and instead of trying to help and own up to their mistake, she had a million excuses to get out of it. I would recommend to NEVER EVER use this company. Poor drivers and horrible office workers. Now I am without a car because I can not afford to fix it and commute to Tracy daily for work and most likely will end up losing my job now because of all this.

I sold a ca4 that ended up getting towed in here. They took a forged document as if it was me…read moreallowing the person I sold it to to get belongings out of it. They sent me a 2000.oo invoice. Who takes a forged letter with a copy of an expired ID? Totally illegal. The person who forged the documents, Joe and Andreas​

5 stars all the way! From the gentleman answering the phone to my tow truck driver David, the…read moreentire experience was excellent. Everyone was super kind, professional, and helpful during a very stressful situation. David was awesome, safe driver, courteous, great conversation, and clearly knew what he was doing. I have a Tesla Model S which sits very low to the ground, and their flatbed tow truck had a breakaway setup specifically for low profile cars so there was no risk of scraping or ripping off the bumper. That alone gave me peace of mind. They towed me from Walnut Creek to the Antioch/Brentwood border and made the whole process smooth and stress free. You can tell this is a family owned and operated towing company that truly cares about their customers. If you need towing service for a Tesla, EV, luxury car, or any low clearance vehicle in the East Bay, I highly recommend this company. Reliable, professional, knowledgeable, and genuinely good people. I can't recommend them enough.

A few months ago, my friend was on his way to my house so I could replace his clutch when it…read morecompletely went out about 5 miles away. He called me saying he needed a tow, and I expected it to take a few hours like most tow trucks do. To my surprise, the truck arrived and got his car to my house within an hour. The tow was done perfectly, and the driver even gave me his card afterward for future needs. Fast forward to now--my own car broke down, and this company was the first one that came to mind. I called, the dispatcher quoted me a very reasonable price, and the truck showed up within an hour just like before. David was the driver this time, and he was professional, friendly, and handled my car with care from loading to unloading. Great service, fair pricing, and reliable response times. I highly recommend this company and will definitely be using them again for any future towing needs.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto is a rock star. He turns what could otherwise be a really stressful experience when your…read morebattery dies into a wonderful experience because of his kindness, his attention to detail, and just what a great human being he is. I highly recommend him!

Great towing company! Answered all my questions and the appt setup was smooth and easy. Driver came…read moreearlier than appt time and loaded my car with no issues. Great value for the services provided. Will definitely use them again the the future.

Dissatisfying service! My car needed to jumpstart, and I read the manual to see where to hook up…read morethe jumper cables. The employee who came out, refused to hear me on where to hook up the cables. "Oh, you should be able to do it like this, and it works." Doing it his way a few times my car did not get the jump service it needed. Thankfully it was only $75 but I still remained stuck where I was at. I was only able to get my car started when somebody else noticed the struggles we were having, and brought out their own jumper cables. I explained to the bystander where to put the cable cords, and this person listened. When doing it the way as instructed by the manual, my car started. I will never recommend this place nor call them again.

1 Star Stolen car…read morewas recovered by police and towed here. The officer told us the tow would be free and we even confirmed it twice. When we arrived to pick up the car, they demanded over $500 to release it. No one explained these charges beforehand. Being the victim of a stolen car and then being hit with hundreds of dollars in fees is unacceptable. Looking at other reviews, it seems this happens to many people. Very disappointing experience.

A car that's towed and stored for less than 12 hours cost 550 .... Total rip off. They can't even…read moreexplain their pricing structure and they just take advantage of anybody and everyone anyway that they can. Adding extra special equipment charges when it's not required. Obviously the city is in bed with these guys. Why can't they use a reputable towing company???

We found Reliable for our Duramax Diesel on our RV they were able to find the issue and get us on…read morethe road! We stayed because of the quality of service , friendly, knowledge people at the front. All our vehicles are serviced by Reliable. The prices are very competitive, for us it is the knowledge of finding and fixing the first time.

We went to Reliable for work on our F250 the work was extensive but the technicians were able to…read morepush through the issues and we now have a good reliable working truck. When we did have a warranty issue Reliable responded quickly and took care of the problem. I have since moved my other vehicles to Reliable. They are a little more expensive, but they do a really good job. I highly recommend them