I have purchased many Vehicles from Bill Kirchen the owner of D&B auto. Bill is a character but he…read moreis honest and fair to deal with! He deals primarily in high mileage cars but with his 40 years of experience he is a total professional in carefully buying these cars! He checks everything on them before he purchased them for resale. I have bought over 7 cars from him in the last several years for my grand children and friends who need an inexpensive high mileage car. I found him to be totally honest and reliable if there is a problem after the cars are purchased to be fair in resolving any problem! You could not deal with a more honest individual in a industry of many dishonest people! You cannot be in business over 40 years and maintain your integrity if you are not a honest and fair person to deal with! His cars have always been the most reliable and least expensive in price in the whole Bay Area as I have checked many competitors!

DONT BUY CARS FROM THESE THEIVES. My daughter purchased a…read morecar and was in love with it. It ran so smooth with a clean and perfect engine. Nothing wrong with it at all. the only minor stuff wrong was the tear in the back seat and pealing on the door panel. So the car company agreed to bring it back and they would fix it for her. So we brought it back and she was told to leave it a few days and then by Monday it will be fixed. So by Tuesday she came back to get her car and they took parts off another car to put on her car from under the hood. to top it off they verbally told her that's what they did. She had said from the begining she felt uncomfortable to leave her car that long and the lady said and promised her car to be safe. so don't come here unless you wanna be robbed. I don't know why I had to post a star to get this review out but this really doesn't deserve any stars.

I wish I could give 1 star. My friend purchased a car from this dealership, they made her pay…read morebefore she even got the car, and not even 2 weeks later the check engine light came out, since then jt's been more than a month and they keep taking the car supposably to fix but nothing has changed. My friend does not speak English and this whole time she had no idea what they have been doing to her car. Yesterday we were at the beach when she got a call to pick up her car because they needed to work on other cars and they do not have space to store hers. We rushed to go get the car thinking it was fixed, when we got there the back tire was completely flat, the temporary license plate was ripped, the car had no gas at all. I spoke to the lady who works there and she stated that they fix the car at some point but for now they cannot find a cheap mechanic to do the work. Like what ?!?? Few minutes later Hanif pulls in and he approached me very rudely saying that he doesn't want to answer any of our questions and that we needed to leave. When I asked him to not be hostile because my 4 year old is in the car he asked me to take my son and leave the premises and threatened to call the police. I told hanif if anything we can wait for the police to arrive and I will tell them that you sell broken cars and steal people's money. He called names and said I was dressed like a b**** I was just shocked of the way he treated us. He even call my friend a man ( she's a queer woman). When I threatened to pursue legal actions against him he asked my friend to follow him to the gas station so he can pay for her gas. So sketchy and very unprofessional. I have pictures and videos saved as proof.

Great experience buying my first car here! The customer service was amazing, and Luis was…read moreincredibly helpful throughout the whole process. He was patient, knowledgeable, and made everything easy to understand. Highly recommend!

At last! An honest used car salesman!…read more Found a car I was interested in online, and called to see if it was still available and to get a sense of the dealer and the vehicle. Luay spoke with me and I was impressed by his frank appraisal of the car and general attitude. I showed up at 10 AM and Luay was ready with the key and had the car prepped and looking good. This car is a 2016 Honda Fit with just over 98k miles. It has some cosmetic imperfections, as any car that age does. But after a thorough test drive, i felt that this car would serve us well. Luay and I reached a deal quickly, and i drove the car home. I bought this car on the 9th, but wanted to give it some time in case any issues arose. None have, and I am super-pleased with our new vehicle. And even more -- this was one of my best ever dealings with a car dealer. When you're looking for a good used car, give Luay a call. I'm sure you won't be disappointed. I know I wasn't!

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

This dealership ship has the best customer service ever mind you I've purchased cars from other…read moredealerships like Nissan & Honda but by far this dealership has offered me the best customer care. From the moment you walk in to the very warm and professional greeting to the moment you walk out the door with your car, they truly want to give you the best service and the best price. My husband and I have bought two cars from this dealership and years into having them they are still running great and we have had no issues with them. I HIGHLY recommend them and I 100% trust their cars. If you're looking for a good, used car Auto Amigos is definitely the place to go to. Don't go get ripped off else where!

I was in an accident late July and my previous vehicle was totaled. So I was once again in the…read morepursuit of a new truck. The staff was very helpful and found me an AWESOME Ford STX F-150!!! Thank you and I recommend Auto Amigos Richmond for your next Vehicle Purchase

This dealership is nothing but a scam. They sold me a car that didnt even pass smog with the owner…read morebefore me. I made a deal with them to fix everything if I got thr car from them snd it was in the contract but they lied. They sent it over to a mechanic that didnt even have papers he was just some guy off the street he didn't connect everything back. I would never buy another car from them or suggest anyone else to. DO NOT BUY A CAR FROM THEM THEY BUY ALL CARS FROM THE AUCTION WITH PROBLEMS AND RESELL RHEM FOR A HIGHER PRICE WITH THE SAME ISSUES.

Horrible scammers fraudsters. I traded in my van with a dead transmission Last year. They…read moreconsistently block sidewalks, which is a violation of the Ada violation law which is why my license plate got stolen. It wawas ticketed on Brooks street 4 months after I purchase the vehicle; due to expired registration. The 'office manager Lizette' said she was gonna take care of it, which she has not. She asked me literally on December 11th, if I could make the payment and she would reimburse me and I said no; since they can't be trusted to do proper paperwork.Stay AWAY fom this business.There has already been multiple reports to the better business bureau

I bought a gorgeous used convertible from Michele at Showcase Motors. He even threw in a set of…read moretires since the old ones were getting a little low on tread. Sadly, the car ended up having a number of problems in the first few weeks after I bought it. I didn't buy the warranty, but Michele kept on fixing everything for me regardless. Even with the issues that the car had, (I blame myself for not taking it to a mechanic before I bought it really...) I'm still a satisfied customer. Michele and Showcase did everything they could to make things right. They get two thumbs up from me.

My husband and I have been around the block a few times and usually enjoy dealing with used car…read moresales folk about as much as getting a root canal. However, our experience at Shocase Motors in Richmond was a real treat The staff at Showcase are personable, knowledgeable, professional and they keep it real by not doing the usual phony negotiation game. We left with a great car, good feelings and a complimentary bottle of wine to boot! I would not hesitate to get our next car there or recommend them to my friends.

We had a great experience buying a new car at El Cerrito Honda. Silvia and Bobby were wonderful to…read morework with - very warm, professional, and knowledgeable. Negotiations were low pressure and respectful. By the time we were done, we got the car we wanted at the price we wanted to pay and they got a reasonable margin. Really the best car buying experience I've ever had. Post-sales followup was also excellent. I highly recommend El Cerrito Honda.

I bought my first Honda from ECH in 2024 and I loved my experience. So, when my poor car was stolen…read more(and never recovered), I knew I was going to go back to get another car. I first met with Kay, who has excellent customer service skills. He was professional, knowledgeable, and personable. Unfortunately, he wasn't there when I was ready to make my purchase but he happily handed my information over to his co-worker, Silvia. These two individuals alone have the best customer service I've ever experienced in a setting like this. Silvia, ugh, what can I say? Love her! She's so sweet and really listened to what I asked of her and advocated for me with financing. She was so happy for me and stayed late to make sure I was taken care of! Give them both all of the awards because they are the reason I will be going back to get all my future vehicles. If you want no BS, no hassle, and straightforward service, go to ECH and get your next vehicle!

HIGHLY RECOMMENDED! Sam, the owner, was recommended to me by…read morea friend, and it was a great recommendation. Sam is an honest man who really cares. I was looking for a particular used EV car. Sam was friendly from the first phone call, educated me about the market, kept me informed about what cars he had coming soon, and then even acted as my "advisor" when I found the car at another dealer. It's rare to describe a used car dealer as DELIGHTFUL, but Sam is delightful. I highly recommend Sam and Auto import Sales.

Start to finish, I can't say enough praise for Fam and his family. We bought our used car from…read morethem, on Fam's advice on which car would suit us. The Cmax was excellent ...but the care and attention and advice we received was invaluable! They also connected us with a wonderful mechanic, and gave recommendations on ordering parts online. Thank you thank you

I recently, no more than 2 months bought a car from rays auto, the key stopped opening the…read moredoors.Was he absolutely no help, uninterested in trying to be, I now have to take the car to the shop.

I purchased three different cars from Ray first time was back in 2010 and second time was in 2015,…read moreand recently I just purchased a beautiful MBZ ML 350 last month September. Everything time I purchased a car from Ray it's been a Great experience because he's honest and he takes his time to sit down with you to better understand your financial situation he helped us get financed everything time we purchased our cars and made the process very easy and smooth for us. Really appreciate how he works with everyone and love his inventory of cars the last two cars we purchased we loved never had any issues and We expect the new ML 350 we purchased will Be great too..!! And love that it's a local family owned business I will always support good local businesses :)