Luis took care of my car. Good communication, got my car back up and running. Been about 2 weeks since I picked up my car and she feels like normal now. read more

Pretty quick and helpful, their quality of service is excellent even when they are very busy. Fairly priced in my opinion as well.

Very polite and respectful team. They always took great care of my car every time I'm stopping by for help. Affordable price, and I'll always come back. Thank you Luis auto team. You guys are so amazing! read more

Wanted to check this place out near me , so I took a chance and skipped on the reviews .. Told them what happened to my 2008 Jetta , he called me back to confirm.. They fixed the problem . I also told them that I needed tires..They gave me a good deal on 4 new tires, fixed my brake pads that I didn't know were worn down . Overall I'm satisfied with the service , at least they call you to tell you what's exactly wrong and do a thorough check to be sure your car is safe to drive on the road .. read more

Always ready for honest, quality work The staff is personable and works to establish customer repor. I have and will continue to recommend this auto repair shop. They are reasonable. Of course, I won't take my Ford fusion anywhere else. read more

I've had Luis Auto work on my cars for the past 4-years after receiving a recommendation from my barber. They stand behind their work, and have always treated me right. I usually know what's wrong with my vehicles, and these guys only fix the broken stuff. I cannot recommend them highly enough. read more

Came to replace my brake pads on my Honda Accord 2015 ( all 4 pads ) , I had my own pads the guy did it for $180 including Rotor surface brushing . The guy did awesome job for really cheap and fast Other places quote was way higher and waiting time was 3-4 hours Definitely recommend read more

Luis Auto Repair - Auto Repair Near Me - Richmond, California

Try to avoid the shop at all means necessary basic maintenance turns into a nightmare plus everyone that works there including the owner is extremely rude no thank you! I was going to ask about getting my fleet on a tire and oil change schedule if possible and the owner yelled at me and rushed me out. You guys used to service my old Doge Pick up and it was a good experience, but that was a few years ago. read more

luis is not the person he appears to be. He will damage your car then tell you to sue him. see that's exactly what I did. I won twice in court an he refuse to pay two years later. Do not take your foreign car to him. He put aftermarket spark plus on my car. He burned out all the wires In my car. The damages over ceased the value of the car. It was more than 10,000$ in damages car would not drive stayed on esp mode. He has been doing bad work in the community for years. I hope that no one else fall victim to his greed. read more

they are thieves. do not go here. they over charge and treat you like trash when you try to ask them about work done. they try to charge up the ass for things that are done free in other shops. ask around before committing to this "autoshop". read more

The best shop in Richmond the Father and son are great people that are trying to make a living like everyone else and there prices are very reasonable other than a dealer shop. They will get you on the road and go beyond there way to make sure your safe and happy. Great location and always say drop it off in the morning and they will have u on the road fast and happy no bad karma. God has sent us some people that understand and will work with you. read more

Bring multiple vechicles mine , my son and and always friendly and whatever the problem on the cars there professional fast and helpful ! Yes I would definitely recommend read more

Thank you Luis Jr for helping me with my diagnostic needs for my car. It was very helpful and great service!

Had my breaks done on my 2007 Silverado 2500 HD and was done within a couple of hours. Very quick and great service! Would recommend to anyone. read more

No recomiendo este lugar porque Luis El dueño se aprovecha de la gente y cobra por trabajos que no solucionan el problema del carro yo llevé mi carro y Él me dijo que tenía que reemplazar el motor Y no confíe en lo que me dijo entonces decidí llevarlo al dealer para otro diagnóstico y ellos me dijeron que sólo necesitaba reemplazar un sensor sólo le digo a la raza que cuidado con ese estafador. I don't recommend this place because Luis The owner takes advantage of the people and charges for jobs that don't solve the problem of the car. I took my car and He told me that I had to replace the engine. And don't trust what he told me so I decided to take it to the dealer for another diagnosis and they told me that I only needed to replace a sensor. I only tell the people be careful with that scammer. read more

Very efficient and doesn't sell you services or parts you don't need. Doesn't do guess work like some shops I've been to that have you going back and forth for the same issue. read more

We just left Luis Auto Repair. We were traveling north and got a flat tire. Luckily we were close to Luis. He fixed our tire quickly and we were on the road 30 minutes later. We're grateful for the quick, efficient and kind service. Highly recommend. read more

I brought a Toyota Prius to fix it, it took him 1 month to be able to return my car and I had to call him to give me an answer about my car and when I went for the car he tell me to change the entire engine when I se my car he He put other tires old he took mirrors, the battery was exchanged for a used one and he still wanted to charge me and I took it to another mechanic and he just exchanged a part and it worked 0% recommendations for this workshop read more

Took my car to Luis due to my sister who spoke very high of his work. I told him the problems that I had with my heater. He changed my radiator, thermostat, coolant flush, and unclogged my heater core. I left very disappointed. No heat in my car. I brought the car back for him to look at it. But he did not fix my car he kept guessing what the problem could be. Not a place I would bring my car back to. read more

This is thee most conniving person I've met so far I've been dealing with him and cheap whole sale autos for years they collective play you together.... he will take your money and won't fix nothin.. he will make it run enough so it seems like he fixed it but hasn't don't trust him or anyone there unless you don't care about your vehicle signed that one chick read more

Do not take your car they are you will be scammed where are you they will tell you one thing and do another you will be scammed and you will be cheated out of your money and you will be all that and let's try to scare you you will be bullied read more

Before I took my car to Luis Auto Repair both my check engine light and tracking light were not on. When I called their business for the issue of my car making a shuddering vibration that would shake over 45mph his son Junior told me to bring it in. He than assumed it was the torque convertor without doing a diagnostic test and told me over the phone that it was going to cost me over $3000 I told him ok. When Junior returned my vehicle I noticed the check engine and tracking light was on. I called him and told him about the issue and he told me to bring it in again to check the wiring and sensors. I asked him to show me the original part of my vehicle that they replaced and he told me that he didn't have it and that the same day we had the work done that the garbage had picked it up. When he returned my car after checking the wiring and sensors both lights were still on. I told him again and spoke to his father the owner Luis and he told me most likely it would be the alternator and that I had to give him another $120-180 for a new alternator. They had already taken out my original battery which I never went for that issue and wanted to replace my original alternator with another one I told him and if we do that and we have the same issues what do we do in that situation. He told me I will fix it until I get your problem solved. Until this date from the time I had taken him my vehicle for the issues until now I have the same issues with my vehicle. Both check engine light and tracking light still on. read more

I took my Honda in a few weeks ago for a transmission replacement. Everything went very efficient and fast, I can feel a huge difference. They offered great customer service, they were very kind! I would recommend going here and I will definitely be going back! read more

Me and mu wife wer going to ride out to Mexico and ur truck started to make weird noises in steering wheel I went to the dealership and they told me It was all bad and it was going to cost me a fortune to fix it my wife was bum out cause we had to cancel ur trip but a friend of mind told me to take it to Luis shop and they found the problem fast and charge me a good price on the fix so me and didn't have to cancel ur trip the truck sound in tip top shape the steering noise went away I heavily recommend this shop for ur mechanical needs read more

I give Luis 0 stars well my car was having transmission problems so I took it to Luis. Luis told my to get my transmission fix would be 1600 so I went online and order one on line for 500 so I had it deliver to his shop. So a week pass and I call him if the transmission was there he said no so two days pass and we got a call from him saying my car was ready so when we got there we find out he got anther transmission put it in my car so I asked him what happen to the one I order he said he never got it. So after I am calling the transmission place to see what happen to the transmission Luis comes out saying he found it. It was seating in his shop. Then he started yelling and slamming things when we didn't want to pay 600 he told us at first 450. Well this place sucks don't go here to get your car fix. read more

I went to this location for tunup and they said I need new transmission wtf...... My friend went to this location 2 years later from oil leak wen to new engine. ...???? Bad mechanics. read more

I brought my car in, and NONE of the workers there were wearing masks. This is just after one of the worst Covid surges so far. I asked about it and a guy who must be the manager said "we don't wear masks here". That is a profound disrespect for health and safety. I wouldn't have them touch my car. read more

If i could give 0 stars to this thieving shop owner i would. I took my car to get a transmission replaced, after a few days they tell me I had to replace 1 out of the 3 catalytic converters on my car or else it would not pass smog. Charged me damn near $1000 to replace the part. After I got my car back, the transmission they put in was still kicking and when i would call this POS Luis, he would feed me the same BS "Bring your car back" line every time I tried to figure out what was wrong with the car. The last time i took it back, it was to fix the check engine light that kept appearing every time i would get my car back. Today I took the car to get a smog test and it came back that it failed due to a catalytic converter issue. Even after he charged me $1,000 for replacing a catalytic converter That was supposed to pass smog test, according to him. Luis is a thief. I took my car in to replace the transmission and he added another BS charge. DON'T DO BUSINESS WITH LUIS AUTO REPAIR. He will try to add more stuff thats "wrong with your car" but in reality he just likes to take advantage of people. Go somewhere else before you try this shop. read more

Luis seemed like a kind, reasonable guy. I was able to get in quickly after I picked up a 12v Prius battery from Autozone, and they installed it for a decent price (Toyota charges a ridiculous amount for a flipping battery installation that takes less time than an oil change--and this is not the specialized "main" $1500+ Prius battery it's just the "normal" one that all cars have and while slightly more complex than on a non-Prius it's not a complicated procedure whatsoever). The men here were all very helpful, considerate and efficient. They made my day a lot better considering the stressfulness surrounding the gymnastics I'd been going through to just get a simple battery installed. I didn't have a lot work done in my car (so I can't speak to what that experience would be like; although I have to say when I came to post this --I hadn't previously checked yelp, as I was sent here directly by Autozone--some of these reviews were surprising to me and gave me pause) the flexibility, efficiency and helpfulness made me happy. read more

Might say this is the worst place ever back in the day used to be a good guy but cut the story short I went into his shop to get a transmission fluid change just because I wanted to it was about that time .. and I just wanted to make sure everything was good so I have the guy bring out the car reader, it will tell you all the problems with the car when you plug it up to your car it read everything and i had a light on, that i already know about and we plug it up it came back as the same code p05a0 something about front air flow nothing major and I knew about all ready , remind you Louise had his guy to plug it up to my car and me and the guy said the same thing it's a minor problem airflow ,when I went to Louise and said I want a transmission fluid change, he going to say something in Spanish to the guy and jump quick to say my car Car came back with a code said transmission yeah right remind you I ready know what the sequence code say so I can look it up myself he going to tell me something came up with a transmission knowing I got my car read before I got to his shop and I told him I don't believe that and I don't want him to touch my car and then I said I'm going to bring it to my other dude, that's when he read the code again and say my bad it came up as nothing the same thing I've been reading Scam artist if you a girl to be be aware and watch out he use his language to speak to his guys in codes and if you don't catch it will cost you tell him anything you have to say to me and your guys please say it in English Scam artist Rich city be aware Richmond local and people that come to him read more

luis the best in richmond hands down all praises to him frfr help me everytime and price's always reasonable. been going to him since i got my lil bucket 2 years now never went any where else and never will. jr also very nice kid read more

I took my 2008 Honda Odyssey van there a year ago for some wire problems and he ended up fixing my engine and a bunch of other stuff that he felt needed to be fixed, long story short me and my husband ended up paying $3,600 just for our car to break down again a few days later because of alternator problems and had to bring it back to him and he tried to charge us for towing it when we had our own free towing and didn't need him to tow it. Oh yea and he never fixed the wiring problem and 6 months later we ended up putting our van back in the shop for another alternator due to oil leaking on it from his sloppy work and here I am again 6 more months with another alternator problem and a class 3 oil leak from our oil gaskets that he told us he fixed a year ago. If he would of fix our van the right way instead of being cheap or getting over we would be having this problem once again. Another red flag was he asked us to give him a good review on here but, if you know your doing good quality work you wouldn't need to ask people to give you a good review... There's a difference between asking for a good review and just asking someone to leave a review for you. I'm never taking another car to him ever and I would not recommend him. I've also talked to a lot of other people who have had problems with him trying to get over on there girlfriends, red flag. If you don't know what's really wrong with your car don't take it to him, he will get over on you!!! read more

Great and fast service first time here for an oil change,friendly staff. As Soon as we arrived we got assistance.

They took a whole 3 months trying to oder parts I pay him 1300 out of 2500 I go to try pay him he dont take it I never see him doing work on the other cars himself he send my car to another person to fix bad services and he keeps telling to call or come check the next day and he tells me da same shit read more

WOW ! Don't know what happened with everyone else but, Luis saved my Benz from ruin ! And he gave me a warranty in writing ! After calling over 30 garages a friend referred me to Luis (I didn't initially want to go to Richmond). Luis fixed my carbs and will fix them for good for less than HALF the price everyone else gave me. I do realize what he did was a patch job as I understand what is wrong. He did it perfectly though vs someone else who screwed it u read more

Great guy, he does excellent work & no matter the price I know he does quality work! Shop isn't so big and it's on a crowded street however that shouldn't stop you from getting good work done to your vehicle read more

Awesome place! More than accommodating and they are well versed in their craft. They are so nice!

THIS MAN IS HORRIBLE! 0 stars if I could. I'm a local, and suggested my sister from out of town, about 30 mins away try out here based off the reviews. Smh.. I felt terrible for suggesting so! We came there asking for him to fix her car's heater core- he convinced her it wasn't that because he didn't want to do the labor to fix it. So he steered her into getting a BRAND NEW RADIATOR! When hers wasn't even broken- she took the original part home to be examined. He even prayed with her to convince her to spend her money, and since I was feeling apprehensive, he said to me- verbatim- " Get this through your head- it's NOT THE HEATER CORE!" Horrible customer service. I should've stopped her rigjt then. She left in tears since her cars original problem wasn't even fixed when she left. He even offered a temporary fix to shut her up- then when she called back- he told her to " sue me". She is a single parent mom, just trying to get her vehicle fixed- DONT TRUST THIS MAN. read more

Originally had an appointment at another shop but they couldn't remove my rims because it had locks on them. I didn't have the keys so I went to Luis auto shop and he told me no problem he can take them off! I was so relieved because my brakes were making that annoying squeaking sound! Which was getting on my last nerve. Anyway Luis helped me out n told me it be ready in a few hours. Once it was done they called and I picked up my car. Luis told me he had change the wheel locks and replaced them. Was relieved he did Thisbe aide if I get a flat I'd be screwed! He gave me a warranty on my brakes and that is that. The price was not bad it was what I expected so I was one happy guy! read more

I will always take my car here for repairs. Even though I've moved out of Richmond. I know I can trust Luis. Been going here for over a year. My car is a bit old and has needed a few repairs. I've found the prices extremely reasonable and in most cases the repairs are done and ready the same day. read more