the new management in the office are wonderful people very understanding and very helpful when it comes to communicatio they get things done quick and easy and especially when I'm in strestful situations they are always there to help and love the community and apartment much recommended to swing by and have a tour and Anna from the office is a wonderful person to have in contact with on any problems read more

Key fob- Review 1/5! My boyfriend and I each had a key fob to open the gates, as everyone does, they worked well for a little bit but then my boyfriend's fob stopped working. He went down to the office and asked for a new fob and they said they told him that they are trying to fix it and it was something wrong with the system. It never needed up working so I went down there and they told me the same dumb story. Anyway we never ended up getting a new fob because they're lazy and don't want to help anybody ever. DO NOT EVER LIVE HERE THEY ARE TERRIBLE AND CHARGE YOU FOR THINGS TOU DONT OWE. Refrigerator broke- Review 2/5 In the beginning of August 2024, while living at this terrible complex, our refrigerator broke. I put in an emergency request for it to be fixed. 4 days. IT TOOK 4 DAYS FOR THEM TO COME FIX MY FRIDGE. Absolutely insane. Don't have any emergency needs because they won't help you quick. We threw away over $400 of food. Never answer calls- Review 3/5! My boyfriend and I lived here for 2 years and let me tell you, getting ahold of anyone............ well actually you can't because they don't answer their phones. Oh and if you leave a voicemail. They don't respond. Best bet if to physically go to the front office but you'll be lucky if someone is actually even in there or isn't a complete asshole. Every time I called the first call would ring to voicemail then after that if I called a second and third time they would decline my call. To top it off they rotate through front office staff like toilet paper. And they're always terrible. Charged for rent- Review 4/5! We decided not to renew our lease as we kept having issues with the front office and we wanted a bigger place. We gave our notice exactly 60 days in advance as the lease says. Our lease was up 5/31/2025. We moved out a week prior on 5/24/25. I went back on 5/31/25 and scrubbed the whole apartment so it was clean when we handed the keys over. That day, 5/31/25, my boyfriend walked over to the office and HANDED THE KEYS TO THE LADY AT THE FEONT DESK!!! Well, about a month goes by and I get a letter in the mail from collections. They didn't email, call or send us a letter stating we even owed anything. Sending us to collections with no communication was ridiculous. Part of the collections was for a cleaning fee of about $130 and the other $300 WAS FOR JUNE RENT AND WE WERWNT EVEN THERE!! How would we be there if we have the keys over in May?? See review 5/5 to hear how terribly the handled it. Spoke to manager- Review 5/5 When we first got the collections letter, I called the office approximately five times in one day and not a single time did they answer my phone call. I also left 2 to 3 voicemails and none of them were returned. Shocker right? Again goes back to her review number 3. My boyfriend called as well and again no answer. I went down there to talk to the manager. When I got there I talked to the front desk, which are always rude. She told me that the manager was gone and would be back in approximately 30 minutes. I went and waited in my car. I then came back in and asked her if the manager was back and she said that he was not, but would let me know when he was in, so I was sat in the lobby and waited. About 30 to 45 minutes had passed by and I went to go ask her if the manager was in so I could speak to him and she was not there. I walked up to the door that led to the rest of the office that only employees are allowed in and the manager was sitting at his desk and he asked if there was anything he could help me with. I told him actually I have been waiting to talk to you about a collections letter I got and the front desk lady was supposed to tell you I needed to talk to you. The manager informed me that she went to lunch. Leaving me there and going to lunch without informing the manager again shows how disrespectful and rude this company is. I proceeded to tell the manager that we handed the keys over on May 31 and we should not have been charged for June rent. He said he will look into it and give me a call back to see if he could fix the problem and I never received a call back. The collections company did call later that week and stated if I did not pay the collections then it would go towards my renters history so we paid it to not get any penalties. But till this day, we were basically robbed of $430 something dollars because they charged us for June rent when we were never there, but nobody will help us or knows how to communicate and return calls. PLEASE DO NOT LIVE HERE! They don't care about you. read more

Superstition Canyon Apartments - Apartments Near Me - Mesa, Arizona

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Office staff is very rude. I pay monthly for pest control lived here 2 yrs and every time I go to the office to ask for pest control they just keep telling me oh I'll put you down for Friday but Friday never comes still no pest control. I went to the office on Friday and the older Black lady seen me and just turned the sign to she was going on break back in 1 hour never asked what I needed. Can't wait for my lease to be up so I can get the hell out of here. Beware don't move in to these apartment's they are the rudest inconsiderate scammers you will ever come across. read more

This is by far the worst place you could ever live. The managers don't return your calls. The front desk lady doesn't know anything and just keeps saying she'll tell management I went without a dishwasher for three months. My neighbors continue to smoke and it seeped into my apartment because it's not sealed properly, so my entire apartment smells like weed. There's cockroaches coming out of the vents that they haven't done anything about. I actually called contacted the city of Mesa to come out and they said that they need to get pest control in my apartment. The managers are awful. The water is contaminated there's black shit all over the pool is 90% of the time Green the pool chairs are all broken. It's trashed by the residence. All the grills are broken. The gym is very old equipment. The office space is just dumb. Nobody will help you once you're lease assigned, you are trapped. Since I've lived here there's been three managers about eight office personnel. They can't keep a maintenance guy more than a couple months because Maintenance knows how fucked up this place is. I know this place is cheaper than other apartments but trust me do not live here I spend probably an extra $200 a month just to keep my air quality clean. Keep my apartment trying to smell good. read more

This apartment was a God send as I have been looking for as it was so difficult to find something affordable and not asking for a million and one things. Nelly and her team made my move in process easy and stress free. Little hiccups that you would expect from an apartment but nothing to say took away from our experience. Thank you. read more

Superstition Canyon Apartments - New keys and a cute keychain for my new home - Apartments Near Me - Mesa, Arizona

I have been now living here for 13 days without a refrigerator! The inadequate response time to maintenance requests really shows the overall integrity of Cal- am properties and their employees. Food went to waste, no fridge for 2 weeks to store food this is unacceptable! I have been waiting for a phone call from Nelly the property manager for over 3 weeks now. They replaced my fridge but compressor oil leaked all over my apartment. Carpet cleaners did a horrible job and just spread the mess all over. I now have no other option but to break my lease and move. This is an unhealthy living situation and a terrible complex ran by leasing agents who simply do not care about anything except for money. 0 out 5 stars Nelly and Leanna should be fired! read more

Superstition Canyon Apartments - " 24 hour heated pool!" what's that green stuff on the bottom?? oh it's fine just algae! - Apartments Near Me - Mesa, Arizona

8/4/23 MOST RECENT UPDATE: They have tried to add this to our credit. Thankfully it's not affecting us, but it does show that this company and the staff are unscrupulous and without integrity. This review will stay up and updated as long as they keep this up. Thank you to everyone for making this the number 1 review. This complex as a 3.2 rating anyway, so I'm not the only one who's had a bad experience. 8/25/22 UPDATE AGAIN: I just want to make sure this review stays up and relevant. 5/17/22 UDPATE AGAIN: I'm going to make sure this review stays at the top every year. Same management...if they did it to us...they will pull the scam on you as well. UPADTE: Well...this didn't age well! Steer clear. This is your warning! We moved back in 5 years later and they're trying to SCAM us. No....literally. The manager (same as 5 years ago) lied and tried to manipulated us. Long story short...we started to build a house before the pandemic and had to do a double move. We knew the house would be done in approximately 6 months. We let Katie the manager and her team know that we didn't know the specific date for closing. As time went we got our closing date and it was one month early. Lucky us....right?! Wrong. We asked if we could get out of our lease early. They said they would check. Remind you....this is early (2 1/2 months early). From this day forward we would be told that the management would be in touch. This never happened. Management would dodge our request. When it got close Katie said we could sign a paper that would allow them to rent the apartment out and if they did we wouldn't have to pay the last month. THE SCAM: Katie knowingly encourages us to sign an early move out paper in order for us to negotiate not paying the last month's rent, which has a claus to pay a lease break fee. This fee would be over and beyond paying the last month, which would defeat the purpose of us coming to her in the first place. This fee was tacked on as an additional fee after we had worked with her and management for months leading up to us moving out. Bottomline. She lied to us about being able to negotiate the last months rent and then tried to tack on an additional month after already leasing our apartment. Meaning they would get rent from us, an additional month and the new residents moving in. We have since got an attorney and will be fine since this is totally illegal to do. That however has not stopped them from trying to contact us about the illegal fee. *** This was my original review and post below.*** A very quiet community with incredible staff. I have lived here for almost 3 years and wouldn't or should I say couldn't find a better complex to live in. The office staff is extremely proactive, the maintenance is on top of everything. This property is a newer community and yet they are always repaving, painting and even recently put in brand new grills. People in the community have...should I say a very friendly attitude. I think it's just a catchy thing that we have here. It's like being in the "Byrnes Family Circle of Trust", it's fun and yet very familiar feeling once you are here for a bit. It's an apartment and meanwhile most won't be here long....however if you are, you'll feel like you made friends and lived comfortably for the time. I STRONGLY recommend these apartments!!! One more thing...yeah the rent is a little more...BUT we'll worth keeping out the riff raff, if you know what I mean? :) I could write a ton more...however, no sense in giving away all the secrets. ;) 5 Stars for SURE! read more

This apartment complex is ran by slum lords. They allowed a towing company to tow my car without notice. I've lived in this complex since 2009 and I will no longer renew my lease. It's not worth the headache. Trust me, you'll regret it if you move here. Cal am properties is the worse company I have ever encountered. Dustin and Megan needs to come back. This place hasn't been the same without them. They allow anyone to park in Your assigned spots. The disrespect is unreal. read more

I have lived here for almost 6 years now and have decided to move. Ever since Cal Am took over this place is a joke. Not only are the rates high but you get nothing but grief when something happens. My ice maker and water dispenser stopped working. After 3 weeks of no response I had to certify a letter demanding they fixed it. Well ice maker is still not working cause maintenance didn't know what's wrong. They used to have trash pick up a couple days a week. It's now been a week and no trash service still but yet we pay for it. Don't get me started on the dog waste as people don't pick up after themselves. They have no idea what the definition of communication is. Honestly there are nicer places around this area for equal to or a tad bit more in cost. Read the reviews hers and on Google to see how much this place has gone to hell. It won't let me give 0 stars. read more

We viewed this property in April, and it checked every box we wanted: a beautiful complex, a gated community with a dog park, and a garage. We moved in at the beginning of May, and here is how the first two months have gone: we were unable to move in on time, because they were still cleaning the apartment, but upon moving in we had to clear our vacuum out between rooms because it was so dirty. We were told we no longer get a garage, and are now on a waitlist, despite Marcus telling us there "are plenty available." Our FOBs still don't work properly, and we are unable to get our packages unless we go to the office during office hours. Most importantly, yesterday was 5th time that our upstairs neighbor has washed their animal's pee and poop onto our patio, and it rained down on us. They refused to answer their door on the other occasions, but finally did yesterday. We have asked both Monica and Marcus on several occasions for help, but have been told there is nothing they can do, besides notify the tenants. Our neighbors said they never got a notice. We have had to scrub our patio down each time, and it still reeks of pee and poop, and our patio furniture is ruined. Today when we went to the office and their new employee told us that Monica (the manager) was not in, but when we said we would wait for her she appeared to be in her office the whole time. She talked over us and said that this was not a priority. The maintenance guy appeared a couple hours later with a spray bottle and broom, and when we asked if he could get the pressure washer he left and never came back. The office said he claimed it was clean and there was nothing else to do. Unfortunately I can't upload the videos of the waste raining down on us, or the recordings of Monica yelling at us and Marcus absolutely refusing to help. I sincerely wish we did more research on the management of this property, because it does not make up for how appealing the grounds and amenities are. read more

Superstition Canyon Apartments - Apartments Near Me - Mesa, Arizona

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Pool heater has been broken since October and they say they are waiting for a part which is total bs. Front gate is always broken and so are the fire pits. Dog poop all over the apartment complex and not to mention they have raised the rent over $250 in the last 2 years. Look elsewhere read more

Do Not Waste your time moving into the Apartment's. !!!!! They are infected with Roaches !!! We moved it in The middle of the month. They told me that my Apt. is ready. The one Bedroom RUG Was INFECTED with ROACHES !!! The rug was old, they tried to clean it. Before I moved in. It was worn out. They refused to change it out!!!!!! I constantly we had to have it re-sprayed ! Still Roaches!! The Stove Was OLD!! They have coils!! They don't work or it turns on High & burns your FOOD!! They refused to change it!! read more

We have recently moved in, it's been 9 days. So far our fridge was broken the first 5 days we were here, the kitchen and laundry room smell like cat pee, and our AC is out. I understand that the fridge and AC can be broken and be fixed, but the cat pee is not going to go away on its own. I have tried to clean it, but it won't go away, they had a cleaning crew come in and apparently "it's the fish tank". Definitely not it's cat pee. I smelled it the moment I first stepped inside, I have called many times tying to do something about it, I don't even own any cats. The property manager came to our apartment to try and figure out the smell. She stated that it's probably our dogs. You can smell the difference between dogs VS cat pee. Plus we've been here for 9 days there's no way we could make a smell like that in 9 DAYS. I've made many complaints about this, since the first day we moved in. She then said when the cleaning crew came in they saw dog poop, that's a lie too. This place is actually unbelievable. I have lived in some bad apartments before but nothing like this. Management is rude, they don't answer phone calls, and they don't actually want to help. My AC has been out for almost 5 days. It's the middle of summer...that should be illegal. We just moved in and it has been nothing but problems. We've spoken to other residents and they all say the exact same! read more

"From day one this apartment complex was not prepared. The apartment they told us we would be moving into was "not available" so we were put into the apartment they showed us which would have been fine but that apartment had sat empty for months and was not ready to be lived in either. There were bugs everywhere and we did not have a dryer upon moving in. The dishwasher was also broken and leaking in the kitchen. Someone came out to "fix" the dishwasher and it remained broken for our entire lease because getting someone to come out and look at it proved to be nearly impossible. The bugs remained an issue for our entire lease. The leasing office ( which is impossible to get in contact with) told us to " close the drains and set up traps". This is a less than satisfactory response. Incredibly unprofessional and disgusting. I am paying to live somewhere I should not be living in bugs. I had several panic attacks because of the bugs issue and it made it an uncomfortable living space. Communication was impossible. The leasing office did not respond to our emails, they do not answer the phones, and several times when my roommate and I would go to the leasing office during office hours the doors were locked. I cannot begin to describe how frustrating this was. The smoke detector in my room went off incessantly. When we finally did get a hold of someone to come out they said they "replaced the battery" even though I told them I had already replaced the battery and that was not the issue. It continued to go off until I moved out and this apartment complex did not appear to care until other tenants in the building complained after I had already moved out. The key fob we were given was broken and taped up when we were given it and we never received a replacement. Because of this we could not get into the pool. My overall impression of this apartment complex is that it does not have any regard for it's residents. I would never recommend anyone to live here." read more

It looks nice outside but I tell you it's not concrete I can hear the footsteps from upstairs I work nigh shift and can't sleep completely cause The floor is sounds like it's loose in bedroom area hear the creaking sounds so annoying. Can't wait to leave here don't want to be mean but it is what it is.I have couple of video here too that I save it's freaking loud. Good thing my name is not in the lease i can leave anytime I want but my room mate is gonna super cause she gonna pay 1350 a month idk why that much money here. read more

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Cant complain here they treat us so amazingly and they were out early to hand out breakfast! We truly love it here! All the employees are so sweet and genuine has been the best apartments we've lived in by far!! Reasonable price beautiful apartments! Wood floors and granite counter tops! So blessed and happy!! read more

Superstition Canyon Apartments - What apt employees are out at 6am to hand all their residents breakfast! Another reason why we love it here! Love these apts! - Apartments Near Me - Mesa, Arizona

i would give this place a 0. This place used to be my favorite apartment that I've lived at but Dustin left it went to shit. The property manager moved above us on the 3rd floor and they put hard flooring so we heard everything and it was loud. The yelling. The guitar playing you name it. Also any notice they put on your door, they tape it on your door for everybody to read. Even if you didn't pay the rent it's open to everybody to see. The people in the office don't ever answer the phone. They don't get back to you. Like i said, Dustin left so this place went to shit. read more

Nice clean quite community. Rent is very reasonable. Megan and Dustin are awesome and always very helpful with anything I've ever needed. Landscaping is being maintained every morning I leave for work and the one time I needed maintenance they took care of it right away. Almost 2 years here and honestly have no complaints ! read more

This is a very nice gated community to live in. Has some great things, pool, jacuzzi, weight room, Internet room. Cons, rent has increased $257 in two years. Fireplace outside rarely works. Dogs crap all over the complex and people do not pick up after them. They shut down the office so if you are out at the pool and need to go to the restroom you can't go to the nearest restroom. They are charging overly high prices for what? read more

We have lived here for about 3 years, and LOVE it. The property is smaller, and very nice clean and well kept. Everyone who works here is awesome, even the groundskeepers who work on the property. If something is needing to be repaired they are super helpful and rapid. The pool and clubhouse are clean and super well kept. It's quiet and a great place for a family, free pest control, great community activities... all around awesome. read more

I've lived in several apartment communities over the years, and have to say this was my best experience by far. Prompt response to maintenance issues, and staff who knows you by name - very nice to be treated like a name, not a number! read more

I use to like this place.. But I now would never recommend this place they have no compassion! My daughter was actually beat unconscious at school and kept getting threats and showing up to my apartment to the point cops were called.. My daughter was beyond not safe! We decided to move out of state due to my daughters safety! The management did absolutely nothing to help. I know being a corporate complex there is something you can do to help break a lease especially when lives are being threatened! These people have no compassion or humanity they just want your money.. Would never recommend this place. read more