After having a very unpleasant experience at Aqua Leisure I found Leslie's from a simple google…read moresearch...a bit out of my way but not too far to go for great customer service and a much better pool supply selection. I found both a pool rope and a pool light and had the customers and the staff smiling and laughing...( well actually it was my 2 boys) Even though the store had quite a few people there looking for various things...I was in and out in no time. It is obvious why this store had customers and the Aqua Leisure didn't.... Thanks Leslie's for a great customer service experience!

I have been having trouble with my pool color & the guy today that helped me was very nice &…read moreinformative. He checked my chemicals which were good, & advised me what to do. He didn't sell me a bunch of extra chemicals (I already had everything I needed). He just advised me on the proper schedule of adding the chemicals, and to come back if it didn't get better. Definitely developed a trusting customer so far. We did leave buying a pool toy my kids wanted so it was a great experience! Thank you!

This is by far the worst pool company you can ever buy a pool from!!! Our pool took over 2 years…read moreto complete!!! I was promised and paid for an extra cleanout pipe that ran the width of the deep end of our pool, just in case of flooding water! Well, our pool flooded, and they only put a pipe about 5 foot straight down. This caused a huge crack in the bottom of our pool. Other things that were wrong with the pool: 1) spa was not connected or piped to our pump in order to filter that water. 2) the pool is almost 5 inches higher on one side (not level at all).

Andy has been a tremendous resource. We bought our house over a year ago and Blue Water was the…read morepool installer way before we owned it. Andy came out and explained the system when we needed help. The pool itself is doing well which says a lot about their craftsmanship. 5 stars to Andy and the company. I'm only embarrassed it took this long to write a review. Wanted to give credit where credit is due - they seem like a solid organization so recommend.

We were shopping for hot tubs and a friend recommended Virginia Leisure. We strolled into the large…read moreshowroom on a Sunday afternoon and saw a good variety of options. As previous spa owners we knew the features we were looking for, so the sales associate (who we later found out was the owner) expertly guided us through the options. Value, features, and durability is what we were looking for. We'd been to a couple other stores and none could match Virginia Leisure's price and quality. Ultimately we purchased our spa there and would highly recommend them to anyone interested.

We bought our hot tub here and we have always been satisfied with their products, service and…read moreprices. The staff is always friendly and helpful if you have questions about their products. They have a great selection of all of the top brands and they definitely offer service after the sale. Some places sell you the hot tub and then they forget you unless you want to buy another one, not here! They are always willing to answer any questions about your tub and they will offer advice to ensure that you get a long life out of your hot tub. I highly recommend this wonderful business if you're looking for a pool or spa. They also have a great selection of outdoor furniture available.

Trust these guys! I had a disastrous start to my pool season. And to make matters worse a liner…read morethat had major wrinkles. It was going to be a long wait for any of the companies I called to come and estimate the repairs. But these men came by within a few days and said the liner was old and hadn't gone to back to its shape (or had stretched) . They also left me with a quote for a new liner but stated the vinyl was probably not going to do well with a wrinkle repair. They charged me nothing for their time and opinion. One of them stated if you can deal with the ugly wrinkle, I'd leave it until you can replace it. I appreciated the honesty and the fact he didn't try to sell me his services.

From the owner: At Neptune Pools, we strive to bring the best quality to your pool with workmanship guarantees that…read morego above and beyond. Our highly experienced team has been in the industry for 15+ years. Rather you’re looking to have a simple repair on a leaking pipe, or you’re looking to have your entire pool receive a complete makeover, we can provide the services you need. We offer a large range of services such as pool liners, step renewal/ replacements, plumbing repair, leak repairs, construction, new builds, concrete, pool cover installation, equipment repair and replacements and much more. Give us a call to schedule your service.

I wish I could give Innovative Spas 6 stars! From beginning to end, this company went above and…read morebeyond for us. Our technician, Travis, took his time at our home getting all the pool items fixed. He was patient and knowledgeable, and took the time to answer all of my questions. He even took a phone call days later to walk my husband through another issue that came up. We were very grateful for his expertise and pleasant demeanor. Jenny took care of all of my service and billing issues, which were many. She was AMAZING!!!! This lady is a true gem!!! She maneuvered a very challenging situation with my home warranty company, I could not have been more grateful! Her caring personality made me feel so much better in a very stressful situation that lasted several days. I could not imagine ever using another pool company again. thank you so much!!!!

We purchased a Challenger swimspa from them which can't be installed without alterations. This is…read moreanother pricey and unnecessarily time-consuming adjustment. Let me tell you, they make sure they get their money but no costumer service whatsoever. Nobody from that place came by in person to check if the place is okay to put the spa on nor did we got any consultation and first hand information or instructions. Mike is the worse consultant whatsoever and Elliot doesn't know what's going on in that place. It seems they don't talk to eachother about ongoing business. If the product quality wasn't so much better than others we looked at we would've got out of that contract long time ago.

I invested in a fiberglass pool expecting it to last decades. Instead, after about nine years, the…read morepool had a structural failure and had to be removed. I hired an independent structural engineer to investigate the failure. In the engineer's written report, he concluded that the pool failure was not the result of excessive hydrostatic pressure, but the result of two installation errors. I was disappointed not only by what happened, but by how my concerns were handled. This was a major investment and the outcome was heartbreaking. I made multiple attempts to resolve this directly before posting this review, and I remain open to a constructive conversation. I encourage anyone considering a pool project to ask detailed questions about installation methods, drainage, long-term support, and what protections are practically available if problems develop. I expected the pool to last 25 to 30 years. It lasted about nine. This review reflects my personal experience.

My husband and I came in over the labor day weekend to inquire about a pool. There were no…read morecustomers in the store but we still waiting quite some time for someone to come out and great us. We let them know we were looking for a pool and were still torn on inground or semi above ground. The gentlemen told us to look at the examples on the wall and he was going to get someone to help us. The sales person who came out did not answer any of our questions and had us talk to the original person since I guess he didn't want to sell us an inground pool. The original person showed us 2 pictures on his phone and the basically pushed us out the door. We had to ask for a pamphlet. We ended up going somewhere else and purchased a pool that day from them. Not sure what they were thinking there, I guess they didn't believe we actually were in the market for a pool but we were treated like we were interrupting something and they didn't want us there. We definitely won't be back for supplies for our new pool.

What an amazing and knowledgeable company! The owner, Jessica and crew, are very responsive and did…read morean amazing job for us removing the algae from our pool and diagnosing our issues with the filter. We will be using them for closings, openings, and pool maintenance.

Believe all the reviews. May the odds be ever in your favor... If all you want is a pool closing or…read moreopening then this is your company. They do give you more for your money. I used them to close my pool last year which is how I called to get a quote for a new liner. If you are looking for quality on anything else then avoid at all costs. Pool closing =great. New liner = NIGHTMARE. I only went with this company because all the other major pool companies said maybe end of July but probably August. I didn't want to lose an entire summer. This one said 2 weeks after ordering so mid May. It was end of May for me but I had to stay on them to get any progress. Even had threaten them not to pay and have them come get their stuff including the liner. You will need to ask questions and stay on top off them every step of the way. Hope you have ring cameras. They are not a full disclosure company, they will use old rusted materials instead of talking to you about new costs. Their techs might break your steps coming out of the pool and make you ask for the repairs. You will have to advocate for yourself every step of the way and even beg for what you are paying for. What should have been a 3-4 days process ended up almost 3 weeks. The guy they subcontracted to (Coastline pool liners) is young and obviously lacking in this trade. My liner was not measured correctly so it didn't fit into the track. Instead of saying they messed up and fixing the issue to secure a loyal customer they made me BEG for what I paid for but never got. My liner was not measured correctly. It doesn't lay against the pool wall especially at the curves. It balloons out like an air pocket. I requested liner lock. Not my first pool. Jessica said after I fill the pool. I said the liner will pop out. She said it will be fine. Liner pulled out in multiple areas. I had to drain the pool then they still couldn't put the liner back in the track. I had to lose my and threaten her to come get it all and I would start over with another pool company to get the corners pulled into the track. Her texts are attentive & sweet until they aren't then they get nasty. I have receipts so please don't respond unless you want those screens shots added. I have additional liner money so I didn't want to lose this entire summer but If you don't have extra $ move on because they aren't fixing anything. If you are having new lights installed understand they bring and install. They don't make sure anything works. Add $350 to the cost that is what my electrician charges. Fingers crossed almost 10k lasts a few years but doubt it. Liner is already pulling out at the corners again before the end of one summer season.

I was purchasing a hot tub for an out-of-state vacation rental home. I worked with Calla at…read moreCoastal Hot Tubs. She was phenomenal. She answered all my questions before I even had to ask. She was pleasant, upbeat, knowledgeable and honest. She didn't try to sell me things she knew I didn't want or need. She went above and beyond to place the order quicky and efficiently. She was extremely responsive and I couldn't have felt more confident in my purchase. Customer Service such as this is not easy to find these days. I highly recommend using Coastal Hot Tubs for your future purchases and service!

From the owner: At Coastal Hot Tubs, we pride ourselves on providing a comprehensive range of top-quality hot tub…read moreproducts, accessories, and services. Whether you're looking for the perfect hot tub model, water care products, or professional installation, we've got you covered. Experience convenience, expertise, and unmatched customer satisfaction with our all-in-one hot tub solutions.

We've had our pool for 6 years and Aqua Leisure is the only pool store we deal with. They do free…read morewater analysis and are very knowledgeable about pool maintenance. Our water is crystal clear every year.

We hired these folks at the beginning of the season and they talked a good game but when it came…read moretime to put in the work it has been ridiculous. They show up when they want to, leave things half done and never call you back when they tell you they will. I have a few weeks left in the season and I fired them today. If anyone is looking for a pool maintenance company look else where. These folks are inept and unreliable.

Today was my first time visiting a At Home store. I was impressed with the wide selection & really…read moreappreciated that they have large & tall products! I often feel that decor store carry small items but I was glad to see the size of some of their products. I'm definitely looking forward to shopping here more & buying some large items! If you're currently decorating, I'd say check it out! But don't expect a Micheals or Hobby Lobby, while they do have decor items, think bigger pieces

At Home store has great pots for plants. Different colors and sizes. They had tables, rugs, themed…read moredecor. It's so fun going up and down the aisles. I got a really nice water pitcher and a new cat bed. Prices are decent. Parking is ample. Staff is extremely nice and friendly. You can find everything here. It's a cool store!