Cancel

    Open app

    Search

    Services - Aquatic Dreams

    Pool maintenance

    Aquatic Dreams Photos

    You might also consider

    Recommended Reviews - Aquatic Dreams

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Sheri G.
    43
    13
    12

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Aquatic Dreams

    You might also consider

    Verify this business for free

    People searched for Pool & Hot Tub Service 412 times last month within 25 miles of this business.

    Verify this business

    Superior pools and spa - Fiberglass pool

    Superior pools and spa

    (7 reviews)

    A 1 star review is too generous. We hired Pool Force at the beginning of the year to design and…read morebuild an inground vinyl pool with concrete decking and a pavilion. Our contract end date was July 24 and we still have yet to make our last payment to the company. To start - communication from the owner is non-existent. Not once did we have a project manager meet with me or visit our property. For 2-3 weeks after excavation started, I could not get a hold of anyone at the company via phone or email. They dumped tons of gravel in our street without notice and we were cited by the city during this time as well. Second - We have a generous side yard with ample space for equipment, materials, etc to be left. We assumed and prepared to have our yard tore up BUT we did not plan for them also destroying our neighbors yard, dumping gravel in her flower beds, accidentally spraying concrete on her house, and damaging her gate and fence beyond repair. Third - During the liner installation, it was ripped in 2 places. At this point, we were already past our scheduled completion date and I asked them to just patch the holes and give us a discount equal to a new liner instead of starting over. Once we filled the pool up, a few days went by and the steps began the settle. Walking through the shallow end felt like walking on sand in some spots and sure enough, there were divots and craters that started showing up. I alerted the company and they drained the pool, pulled the liner back to fix the floor, and refilled it (hello extra water bill). The pool is now worse than it was before it was drained. The pictures attached (on Google review) are its end state...does this look like a $65k pool to you? Finally after a nearly 3 month delay for no apparent reason and cold weather, the pool is finally complete. I received the final invoice and was less than thrilled at the discount given for the damaged pool floor and liner and there was no remedy offered for the damage to the neighbor's property. *side note* - At some point during the installation, the company owner asked if we wanted Wi-Fi/remote functionality on our pump equipment. I said sure, if there's no additional charge, and thought nothing else of it. I asked for them to make it right by giving us an appropriate discount, and instead the owner brought up how he "upgraded" our system and added additional lights to the pool (which I never asked for or knew were being installed until after the fact). The free "upgrade" does not cancel out the damage to the liner and pool floor. Know what he said? They're going to take out the "upgraded" system and replace it with the basic one in our contract.....and STILL not give the discount that was requested. Overall, my backyard is beautiful and I'm grateful to have a peaceful space to come home to...BUT the process to get here has been horrendous and to have a less than perfect result after a total project cost of over 6 figures is extremely disappointing. Stay away from Pool Force. They do not have the experience or business acumen needed to run a company with contracts this size. It's unfortunate their bad reviews started popping up after we signed our contract but I hope that with enough research, people will discover they are not the right company to do business with.

    Disappeared after initial payment. Worst company EVER. Do not hire. I repeat, DO NOT HIRE…read more Different crew showed up every time- if and when they showed up at all. Owner showed up maybe 3 times over a span of what was promised to take 4 months? Spanned over 8, until we fired them and they still wanted more money. Should be renamed pool Farce

    Aquatic Dreams - poolservice - Updated May 2026

    Loading...
    Loading...
    Loading...