Anytime I have a pool issue these are the guys I call. They're extremely knowledgeable, and don't…read moremess you around. There's no sense that you're being taken advantage of because you aren't. The last time they came out they replaced some plumbing for me and were in and out without a fuss, answered some unrelated questions for me with an impressive enthusiasm. Pricing is always fair.

We bought a house with an older unground pool knowing that over the next few years it would need a…read moregood bit of "freshening up" Our first experience with fox pools was when we discovered we had a water leak from our pool pump. We had seen the fox pools vans around and decided to give them a call (07/2022). Fox came out within 24 hours and replaced our shaft seal and impeller and the leak was fixed. They totally could have taken advantage of new pool owners and tried to upswell us a whole new pump but they were honest and only fixed what needed to be fixed. The technicians were on time, very quick and knowledgeable. Also, fox pools texts you a link when they are on the way and you can see when the technician is on the way, when they are complete with the repair and when your invoice is ready. Think like the dominos pizza tracker! Very nice feature as we are sometimes not home when they come for service. Fast forward to the end of the season (11/2022) the motor for the pool pump went out (I tried replacing the start capacitor but still no good) the motor and pump assembly looked pretty old so I contacted fox pools and they recommended to only replace the electrical motor side as the water pump side more than likely still has a good bit of life left in it. Their recommendation saved us several hundred dollars. And to this day the pump is running great. Our the next summer after replacing the motor (06/2023) we went to open the pool and we were not getting the water clarity we were used to. Knowing that we had lived in the house for two years now and who knows when the previous homeowners had the sand changed out we decided it was time to have the sand changed out in our Hayward sand filter. Fox pools came in cheaper than other pool companies in the area and with their great work and communication we went ahead and got on their books. They were out in a few days and changed out the sand and inspected the laterals, they were very quick with the work and after that it was back to crystal clear water. Fast forward again this time to this week (10/23). Fox replaced our tattered old water bag tarp cover with a GLI promesh cover. Price was fair, turn around time was great and it looks fantastic. They also closed and winterized our pool at the same time. I'm shocked how efficient they are. Had the pool closed and new safety cover installed in about an hour and a half. In conclusion, Fox Pools is an honest, reliable and professional pool service who will take great care of your pool.

Mark and his team (Logan and Zander) were great. They got the pool opened up, provided instructions…read moreon what to do until their return to vacuum the algae...etc. Pricing was fair and service was excellent. The dogs are happy to cruise around the water again! Thanks Mark!

Mark has been servicing my pool and equipment for two years now. He's performed filter work, pump…read morereplacements, openings and closings and has always showed up with a smile on his face. Mark is well versed in this field and his prices are competitive! Mark is easy to get in touch with and has usually been able to come out within 72 hours depending on availability. Highly recommend using Your Pool Doctors!

No I don't recommend them! Came to give me an estimate on some pool work and no one was home…read more Didn't call to let me know what time he was coming. My neighbor call me & informed me that a guy was searching my property & tried to steal my dog from inside of his house.

Matt was the only pool tech out of the 3 I tried who responded consistently. After another company…read moredetermined that the liner on our large above ground pool was torn and would need to be replaced, I was unable to get a hold of them to do the work. I found Matt on Yelp, and he came out in the dark a couple days later to measure the size I would need. He showed me where to order the right liner to be sent to me, then came out and spent most of a Sunday installing it. He gave me instructions to replace a portion of the filter line, and stayed available to me via text until I got that fixed successfully. Growing up in a family that owned a small business, I can easily recognize good service, and that is exactly what I got from Ahoy.

I have used Ashleigh and his Aqua Dynamics team for over 20 years. He has always been very…read moreresponsive to our needs for pool service. He replaced our original pool liner which he didn't install but was able to work with the company and the ins and outs of the warranty to get us a prorated cost on the liner. we have used him for other repairs and most recently for a new liner and repair of the 28 year old bottom. His price was reasonable and the results were quality. I highly recommend Aqua Dynamics and friends I have recommended to him have had positive experiences as well.

I went with them because the guy that came out to take measurements told me they would replace all…read moreof the fixtures and our pool light, that hadn't worked since the previous liner was installed. They were more expensive, but was recommended by someone who repaired our liner and they made a good first impression. However, it went downhill from there. They never called to let us know when they were coming out. They would just show up at the house. I told them several times that we needed advance notification to make sure somebody was home, but they would just show up. They said the pool flooring all needed resurfaced, which I didn't feel it really did. There were just a few spots that needed patched. When they finished resurfacing the floor, it was rougher than it was before they started. The five minutes that Ashley was here, I asked about the pool light because nobody had done anything with it yet, even though I asked for it to be added onto the paperwork several times. He had me pull one up online and said the cost would be within $100 of that price. However, it was about $500 over that price that we saw online. Their communication was very unprofessional, and the pricing was double what the original contract stated. I would definitely not recommend this company. They're not trustworthy.

We researched several options for replacing our liner and couldn't be happier to have chosen…read moreIntracoastal Pools. They showed up when they said they would- rare. The removal and installation was fast and looks fantastic. We received a higher quality product for less than their competitors and didn't have to wait months to get scheduled. Highly recommend and love to support local businesses.

10 of 10 highly recommend!!! If you need a pool guy Justin is your guy! I called for a quote on a…read moreliner and he showed up quickly. I'm new to pools so I needed some assistance with the process, he informed me on the process which gave me a lot of confidence in him. We decided he was the guy for our pool, he measured our pool, let us know when our liner was on order, and followed up with us while we waited for it to be delivered to his place of business. Once the liner arrived he informed us then we worked a day for install. My pool had problem after problem due to its age, Justin and his team kept their cool, ensured I knew why these problems were happening and informed me of the fixes. After a week and numerous problems my pool liner is installed and looks better than I could imagine. Thank you Justin and team!

This is a small but great pool and outdoor store…read more Obviously they have more pool items including chemicals, floaties, and decor like floating lights and such, but they have other stuff too. I saw decorative yard flags, metal yard decor on stakes like flowers and wind spinners as well as a metal bench and a few other little odds and ends. Staff greeted me quickly and offered help and were all very friendly inside answering all my questions. Easy location on the corner of General Booth and London Bridge in the same strip mall as McDonalds and Goodwill. Plenty of parking.

My husband and I have been to this pool place a few times and they have been nothing but helpful,…read moreespecially as we are first-time pool owners. We *super appreciate the customer service, I believe Christie helped me the last time we were in. We may not get every pool supply from there, but we know where to get solutions when we're experiencing problems. Thank you Aqua Leisure!

I wish I could give Innovative Spas 6 stars! From beginning to end, this company went above and…read morebeyond for us. Our technician, Travis, took his time at our home getting all the pool items fixed. He was patient and knowledgeable, and took the time to answer all of my questions. He even took a phone call days later to walk my husband through another issue that came up. We were very grateful for his expertise and pleasant demeanor. Jenny took care of all of my service and billing issues, which were many. She was AMAZING!!!! This lady is a true gem!!! She maneuvered a very challenging situation with my home warranty company, I could not have been more grateful! Her caring personality made me feel so much better in a very stressful situation that lasted several days. I could not imagine ever using another pool company again. thank you so much!!!!

We purchased a Challenger swimspa from them which can't be installed without alterations. This is…read moreanother pricey and unnecessarily time-consuming adjustment. Let me tell you, they make sure they get their money but no costumer service whatsoever. Nobody from that place came by in person to check if the place is okay to put the spa on nor did we got any consultation and first hand information or instructions. Mike is the worse consultant whatsoever and Elliot doesn't know what's going on in that place. It seems they don't talk to eachother about ongoing business. If the product quality wasn't so much better than others we looked at we would've got out of that contract long time ago.

Been coming here for years for all my pool supplies. Wendy the manager is very knowledgeable and…read moresuper friendly. Always explains things and doesn't tell me you buy things I don't need. Love coming here. Although a big company feels like a local shop.

Above the door it reads "Welcome Pool Owners And Pool Pros". Not from this manager, he needs to add…read morego somewhere else. Enough is enough! This store loves to say they are short staffed, second time for that from the same manager. Needed water testing done to purchase all my start up chemicals. I was greeted at 3:19pm Tuesday by "Umm, it's going to be at least an hour before I can do a water test. Short staff and I am dealing with a truck". Asked if he rather me go down the street and get it tested and purchase my supplies from another company " Response was "yep". The district or regional manager needs to replace or move this manager. I have been a customer for years. Today I became a customer of Aqua Leisure Pools, even though the parking lot is a pain.

My pool pump stopped working one weekend morning in the middle of the worst heatwave (index of 106…read moredegrees). Although I keep my pool consistently clean and clear, I know an algae bloom disaster can happen overnight. I called Acqua Leisure and the first available appointment was three days away. My heart sank, but I had no choice. Early the following Monday, I received a call from James the technician that he was on his way. Upon his arrival, he told me that he looked at all the invoices and determined my situation was worst case scenario. James restored my faith in humanity. He thought outside the box and came to a very serious rescue. Because of his triage reasoning, a complete algae disaster was averted. James worked tirelessly through the horrific heat of 102 degrees with total commitment to excellence. I am so very grateful. James is totally awesome in every way. In the future, I will always ask for his expertise in poolside maintenance.

I contracted Aqua Leisure to repair my gas pool heater. They charged a $198 up front service fee…read morewhich could be applied to a repair. When the technician arrived, he checked the gas flow and igniter. He told me that the problem was the gas regulator, but they didn't work on those and to contact a gas contractor. I then called an HVAC company recommended by Aegean pools. That technician also checked the gas flow, which was good, but when he checked the igniter he found a loose connection and corrosion. The pool heater now works fine. The second technician charged me $140 for the service call and repair which seemed fair. I paid only after the repair was completed. Aqua Leisure let me down and I feel like I was ripped off!

Back in June, we bought a house with a pool, because we thought that it was such a great idea…read more(clasps hands)! We have children who LOVE to swim and my husband grew up by the beach so they are all great swimmers. In our last home in GA, we survived lockdown during the pandemic with an inflatable pool so of course, this was a major upgrade....until a couple of months after we moved into our new home, the problems began to surface. I don't know how many times we have dropped by Aqua Leisure Pools (ALP) since moving in for pool water testing, salt, chlorine, troubleshooting for the pool pump etc., but the guys there have all been so, so helpful, like a neighbor lending a helping hand. Most of the time, they'll suggest bringing in whatever part and they'll help look at it or test it and then give their recommendations. I mean, they're not the cheapest, but we want to give them our business because they have our trust! We're now in the process of getting a new pool liner (holy crap, why do they cost so much?!) because the last time we had the pool inspected, they found about 100+ holes that had been patched previously. So we're purchasing from ALP, because of the way they have treated us since the beginning. To my surprise, they stay open all year round. I believe they close Sundays. I guess they open for all the hot tub owners and clients that keep their pool open all year long too? The shop is on Battlefield, in the same lot as Carvel ( I feel so bad at times when we're going to ALP and the kids think we're getting ice cream LOL...). I believe they have multiple locations around CoVA as well. Highly recommend ALP! Stay safe, Friends!

What can I say, this was not a purchase we wanted to make, liners are so pricey. When I went in to…read morechoose our liner design the staff was extremely helpful and once I chose our design, they had me take it outside to see how I liked it in the sunshine. Scheduling was a concern, the liner takes two weeks to come in but we had to wait another month to have it installed due to staffing issues- an everyday struggle (lately) for businesses. The install was a breeze! Their employees were so nice and did such a terrific job! They explained the process from start to finish and delivered on their promise. We appreciated their attention to detail and their professionalism, in this day and age we truly value people that care about their trade, it gives us a newfound respect. Anyone can sell you a liner but their customer service after the sale was spot on! You will not be disappointed if you go with Aqua Leisure for your new pool liner, trust me!