Ashley and crew are top notch! I've been doing business with Aqua Dynamics for nearly 20 years (2 liners, 2 pumps and now a DE filter and multi-port valve). Their word is always on point and they are always on time (even early in my experience). Keep in mind that in May, pool services are in high demand. Ashley et al don't "up charge" during busy months. Sure, they might take a while to get to you but you can bet they will and your issue will be corrected without a bunch of drama and B.S. Thanks again for another job well done!! R/Eric M Virginia Beach read more

I went with them because the guy that came out to take measurements told me they would replace all of the fixtures and our pool light, that hadn't worked since the previous liner was installed. They were more expensive, but was recommended by someone who repaired our liner and they made a good first impression. However, it went downhill from there. They never called to let us know when they were coming out. They would just show up at the house. I told them several times that we needed advance notification to make sure somebody was home, but they would just show up. They said the pool flooring all needed resurfaced, which I didn't feel it really did. There were just a few spots that needed patched. When they finished resurfacing the floor, it was rougher than it was before they started. The five minutes that Ashley was here, I asked about the pool light because nobody had done anything with it yet, even though I asked for it to be added onto the paperwork several times. He had me pull one up online and said the cost would be within $100 of that price. However, it was about $500 over that price that we saw online. Their communication was very unprofessional, and the pricing was double what the original contract stated. I would definitely not recommend this company. They're not trustworthy. read more

Aqua Dynamics installed a new liner and pump equipment three years ago and did a great job. Recently, the old DE filter of 14 years gave up. I got hold of Aqua Dynamics and within days a new filter, valve and piping were installed. Within three days the pool was back to normal thanks to Anthony and Ashley. Thank you, Aqua Dynamics! read more

Aqua Dynamics Swimming Pools - Pool after Aqua Dynamic's work. - Pool & Hot Tub Service Near Me - Virginia Beach, Virginia

We have used Aqua Dynamics for multiple pool repairs/installation of new equipment over the years. Great experience every time from communication to completion of repairs. They have even completed work earlier than expected! read more

Super responsive group of professionals that not only solve your pool problems but educate you on the care and purchase options for everything pool related. read more

What can I say except I feel like Ashley took advantage of my trusting him. I'm a single woman who trusted his charm instead of the big name pool store's salesmen. He was several hundred dollars more (eye roll). Aqua dynamics installed my pool liner in July of 2016. I am only now making this review because I just saw an in ground pool light for $184. Ashley had told me the stainless steel ring I needed to replace for my light, not just a new bulb, was $125. And so he suggested I just take it all out and just leave the lens. I have no idea whether this was good idea or not but I wanted to trust him. Of course removing the lamp parts cost me $300, a new lamp $500. I didn't see Ashley much after the process started but he said he'd be out for a final review. The liner was beautiful and the men cleaned the steps and everything looked great! A few days later the liner came out by the far side skimmer. I called the office and asked when Ashley was coming out for final review. She didn't know and so I called his cellphone. After I told him about liner he said he'd already been by and everything looked fine. I'm off during the summers so I'm home most of the time but I didn't see him. He sent some one over to tuck the liner back up. Everything was fine until the spring of 2017 when we had a storm system off the coast for most of a week... and the liner came out again. I called because it hadn't been a year and the lady who answered said she would send some one out to see if it was warranty work. When I didn't hear anything back I called ... and called ... and called. In June my pool was ready to swim in but had a large section of liner out of the coping. I'm very disappointed in Ashley and his office manager and how I felt dismissed. This summer I had a pool man out who was not surprised in my treatment or the issues with the liner. Still I only am writing this now because I saw the Pentair underwater light and thought why'd he tell me that... read more

Aqua Dynamics Pools if dynamic. Ashley, the owner of Aqua Dynamics Pools is never to busy to take a call and ensure everything is just right. Robert, the most knowledgeable pool person in the business is also always available and responsive. His work is flawless. If you are considering a pool or pool server or repair, you can't go wrong with Aqua Dynamics Pools read more

Aqua Dynamics Swimming Pools - Aqua Dynamics Pools if dynamic. Ashley, the owner of Aqua Dynamics Pools is never to busy to take a call and ensure everything is just right - Pool & Hot Tub Service Near Me - Virginia Beach, Virginia

If you are looking for a new pool safety cover for winter closing I recommend going through someone else. They came to pick up my pool cover to get the exact measurements to create a template, barely said a word about the process and disappeared. Several weeks went by and they never reached back out to give me a quote. I had to contact them and they had to dig up my quote to give me the info (still never sent me any documentation, just read me some numbers over the phone). The prices are outrageous compared to other options. Additionally, when I asked for my pool cover back to get a quote from another company, they refused. I don't know if they threw it away or what, but I'm now without a pool cover of any kind because I let this sketchy company come take mine away for measurement. Several other companies I've been working with to get additional quotes have been flabbergasted that they wouldn't give me the cover back... one said that's totally illegal and I should call the cops! Lastly Vicky, the lady you work with through this process, is entirely unpleasant and rude. For real y'all RUN AWAY! read more

Probably one of the worst contractors I have ever worked with. Our pool was started on June 10th and finally finished Mid-October. (Because the ground had to settle) Our foreman on the job said to my wife that we would be swimming by the first of August. They continually promised to have their paver company meet us to design the pool area and we were told that I worked too late and it was tough for them to get to our house to meet because of where we lived. They also wanted to charge $28 per square foot for the pavers and we had it done by another contractor for $18 per square foot. When it came time to pay the final bill, they had no idea what was owed or what I had paid. The owner actually said "how much have you paid?!" I requested a final bill on 10/26 and on 11/3 and finally got a bill on 11/9 which was incorrect. I sent them the contract price and what was paid and never heard back. On 11/21, I then sent them a check for the correct amount according to the contract. Two weeks later I get a phone call from some lady who says she is in accounting and that I owe additional money for gravel. I told her I would get a check out to her and then the following week I receive another phone call asking when they would receive the check for one load of gravel. Absolutely ridiculous. After all the money we spent on this project and the lack of communication, it is hard to believe that they are so worried about one load of gravel.....stay away from this one. read more

Ashley has been great with our pool system. They installed our Pentair system last year and just came out this year for some maintenance on the pool pump. read more

I am thrilled with the work Ashley and his team did! I would (and have) recommended them out to my friends. They were on time, productive, and I couldn't be more pleased with the finished product. I knew I didn't want the traditional blue liner. Ashley guided us to choosing a "pebble" liner that gives the appearance of crystal clear Caribbean water. It was the perfect choice for our modern coastal home. It's been 6 months since the install, we haven't had one issue, and I cannot tell you how many compliments I've received. 5 stars from start to finish, thank you Aqua Dynamics! read more

The installation of the liner was done without issue, however getting there was a huge pain! I made the deposit in February with plans to have the pool open by Memorial Day. We called in April to set up the installation and were told, your liner is in and Ashley will call to schedule the install. No call back for days, we call again same message. Weeks go by and I finally get a install date June 4. But nope June 3rd they call and say June 6. But nope then it's June 7th morning, they finally show up on June 7th about 1:30pm. They install the liner without cleaning up where they had drilled some holes leaving hard sharp bumps in the liner. They do come out and fix them after a lengthy discussion. Cleaning up after them as they left the box laying around we found the packing slip, they hadn't ordered the liner till May 2nd and it wasn't due in till June 5th. So they lied to us, multiple times. And then they wanted the last payment the day after the pool was filled by us mind you. My husband said you have to take to my wife, and this morning I see they took the money out of my account last night without my permission. I haven't spoken to them because they won't call me. I had intended to pay them but based on the service, I wasn't rushing to it. They cost us 3 weeks of pool usage, 1.5 days of wasted time off work and a lot of headache chasing them down. I wouldn't recommend them to my worst enemy! Impeccable installation yet unethical and unprofessional business practices. read more

Buyer Beware! No planning, no communication, no consideration for the customers time WHAT SO EVER!! You will end up managing the process yourself because the guy that makes you all the promises never comes by to actually look at his own work. He has an excuse for everything!! He'll ask you to take pictures to send to him of your concerns instead of actually coming to your home. DO NOT PAY these guys any deposits. Add tons of time to the completion schedule you are told!! The work is sloppy and they don't clean up after themselves. Typical pool contractor disappointment!!! If I could leave less than a star I would. If you are foolish enough to use this company get an IRON CLAD contract with them!!! read more

Simply the best pool company in Virginia Beach. Knowledgeable, reliable and responsive which is very hard to find. This is the company to call for all your pool needs. read more

Ashley was one of the first contractors to respond to my inquiries about a pool liner installation. He explored our needs and requirements for our location, and then worked with us to meet our needs with various options he recommended. We signed a contract during the winter for an installation that was to occur as soon as the weather was warm enough. He touched base periodically to keep us informed on the expected installation date, and then delivered as promised. He did an excellent job and we were very pleased with the final product. Thank you Ashley! read more