Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

I have a older pool and I had a part that broke. my local pool parts place didn't have the part…read moreand didn't want to take the time to look it up to order. I found Price busters pool and spa, many miles from my house and stopped in. I had visited many independent shops before trying price busters with out any success. I need to say that from the moment I walked into the shop I was treated so nicely from the young lady at the reception desk. Then the owner help me right away. He knew in minutes what I needed and supplied me the part. I discovered that I needed more parts to finish the jobs. I drove back and they helped me with the new parts and helped me install it at the store. Old fashion expertise and friendly people. I wish I lived closer. I will continue to make the 15 mile drive to get all my pool needs. Thank you again

Saved us again! We were having trouble with our dream maker spa and stopped to have our pump…read moretested. The guys were awesome confirmed the pump was worked and told us to check the fuse. We did and it worked! Needed a few replacement parts and they had those too. Expensive but these parts are hard to find and we needed them. They were very helpful! We won't go anywhere else.

I purchased the grizzly 450... As a 6' 6" , the 450 works perfectly. I've had it now for about two…read moremonths, I use it twice a day and everything works as planned and advertise. Shipping, unpacking, and assembly was very easy. Everything as advertised is what I found to be for a great product that meets all expectations.

I was having trouble choosing a color, the owner not only answered the phone but had all 3 of he…read morecolors I was between pulled out in the sun and FaceTimed me. We ordered the white 450, and are excited to try it out. David Maus jr did great in-depth videos on this company and their product. Added a photo for reference where it's going, I'll put a grass turf carpet under it. Should be a nice hangout spot on the balcony.

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

I just want to say Jesse at the Mesa Store Az. He went beyond excellent customer service. When we…read morewere picking out a spa he answered all of our questions and even asked us what we wanted out of a spa, he texted me back every time I text a question. He stayed after store hours to load up our spa even waited for us to get there. We hooked it all up last night my husband and I were very happy on the looks of the spa how well it works. So to all that said it's dirty , so was ours it took 2 minutes to wipe out. Happens with shipping.No big deal. We were very pleased all round with service and product. That you.

By far the sketchiest "hot tub and golf cart store". Would explain the dozens of negative reviews…read moreand poor conditions the store was in. Dozens of dirty hot tubs and golf carts just thrown around on a showroom floor. I guess when a retailer sells both you should probably question that. Sales man working referred us online to check specifics online to learn more about applicable options for each hot tub. What's the point of having a store if you can't go over options in person? You get a so called "quote" in person that comes hours after you visit and find every little thing to add up- talk about deceptive advertising. Then you go online and the prices for shipping/setup are different. Save yourself an hour and go with a reputable company in the valley that is well established and not an "outlet" for crap discount prices. Check the BBB ratings on this company as well- you will find horror stories of customers whose products have failed and little to no follow up or resolution.

Good company, no excuses, communications skills, fair prices, on time service . Xxxxxxxxxxhhhhread more

Awesome job today, beautiful sparkling clean pool…read more Excellent cleaning job by our pool guy.

First off, our Project Manager Gary was great very nice and helpful throughout the entire process…read more Gary even came out and fixed a pop-up that never worked right from the start when it was put in. It wouldn't go down and didn't do the job a pop-up does. The process goes very quickly. The pool is beautiful, turned out great, except the pool aerator was put up to close to the edge of the pool so it is crooked and askew and looks bad, very noticeable. Of course, they didn't have the attachment in when they had me sign off that everything was great. Still waiting to see what can be done to make it look better. Hopefully something! We did sign off on this ahead of time just want you to be prepared if you have anything in your current yard. So, you will have your funds. One warning when they have you sign off on them destroying your current yard meaning anything on the way to where you want your pool such as lighting, irrigation whatever is there believe them. They will destroy even where you don't think they will. Have your money ready for those to be repaired or redone.

We couldn't be happier with our experience with Presidential Pools. From start to finish, the…read moreentire process was handled with professionalism and attention to detail. A huge shoutout to our project manager, Wade--his communication was absolutely excellent. He kept us informed every step of the way, answered questions quickly, and made sure everything stayed on track. That level of responsiveness made a big difference and gave us total confidence throughout the project. The crews were efficient, hardworking, and clearly took pride in what they do. Every phase moved along smoothly, and you could tell they were experienced and committed to quality. In the end, we now have a high-quality, durable, and beautifully designed pool that exceeded our expectations. If you're looking for a company that delivers both great service and an outstanding finished product, Presidential Pools is the way to go. Karla & Jon Maricopa, AZ

Apex did a good job repairing my broken pump. Sean was honest and forthright with what needed to…read morebe done and what didn't. I'll use them again.

Shawn is the best pool service I have used! If you want professionalism, knowledge, fair pricing…read moreand a really nice guy, Shawn/Apex is the best in the valley!!

**SCOTT TALLEY - BEWARE** I was recently given a…read morerecommendation from B&B Pools for our pool deck repair / surface. They provided Scott Talley. Scott came out to our house and reviewed the job and took all the measurements. We agreed to move forward and have him do the job. He showed up and began painting one of our pool boulders which wasn't even close to being what we originally had (he was using blood red). Shortly after he started doing that, he called me and informed me he was walking off the job, with no legitimate reason for doing so. Not sure how a contractor does something like this but now we are stuck with and incomplete job and a half-painted pool boulder. With that said, beware of Scott Talley and do business with him at your own risk. I have also alerted the B&B staff regarding referring this guy moving forward.

This is the only pool store I've used for almost 30 years, and I can't recommend them enough! Their…read moreprices are fair, and their help is actually helpful. I just had my pool replastered from the builders they recommend, Mike's Construction, and they did a fantastic job. They also had a much better price than the other 3 big name builders I got bids from. Again thanks to the people at B&B!

I've bought several custom windows & doors from this company in the past, the selection is good and…read morethe quality and pricing even better, however the customer service is horrible and if you can get past that it's worth checking out.

Usually have most stuff in stock, the warehouse guys are very quick, very helpful and super nice!…read moreThere are tons of samples and inspirational pamphlets/books for you to take. If you are picking up an order/will call, be sure you show up before 3pm. They are NOT open on the weekends, plan accordingly.