We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

I returned home from vacation to find my hot tub not working and realized that it was causing my…read moreoutlet to malfunction. I'm pretty handy so I bought a new outlet and planned to replace it myself . In the meantime I switched it to a different, non HFI outlet but there was still a problem. I called Price busters to come out and check things out. It was a bad cord instead! They worked quickly to change it out and to replace my outlet. I'm back to enjoying my slightly cooler Arizona evenings safely. thanks

I guess zero stars really isn't possible, but what they deserve, in my opinion. We did receive a…read moreresponse and no, it wasn't correct. The 'discount' or 'refund' was indeed offered, but with a qualifier, that being "will that make you happy?" - NO - the repair bill was outrageous, and while they will stick to their story about providing a price up front, the repair person never told us what the cost would be beforehand. He only expressed that it was good that it wasn't the pump because "they are like $150". On the parts - yes other parts were provided like connectors for the new check valves, so unless glue is really expensive now, we feel greatly overcharged for a little over a hour's work. The owner or his helper wasn't there - they don't know what the service person said. We won't go back and we definitely won't recommend them.

I purchased the grizzly 450... As a 6' 6" , the 450 works perfectly. I've had it now for about two…read moremonths, I use it twice a day and everything works as planned and advertise. Shipping, unpacking, and assembly was very easy. Everything as advertised is what I found to be for a great product that meets all expectations.

I was having trouble choosing a color, the owner not only answered the phone but had all 3 of he…read morecolors I was between pulled out in the sun and FaceTimed me. We ordered the white 450, and are excited to try it out. David Maus jr did great in-depth videos on this company and their product. Added a photo for reference where it's going, I'll put a grass turf carpet under it. Should be a nice hangout spot on the balcony.

Pelican Pools does an excellent job taking care of our pool! They are always on time, dependable,…read moreand true to their word, with excellent pricing. Our pool is always sparkling blue, and our pool equipment stays in tip-top shape. We couldn't be happier with their service and highly recommend Pelican Pools to anyone looking for reliable, professional pool care!

Best pool company in the valley - took many bad pool companies to find this gem! Defiantly will…read morekeep using.

I just want to say Jesse at the Mesa Store Az. He went beyond excellent customer service. When we…read morewere picking out a spa he answered all of our questions and even asked us what we wanted out of a spa, he texted me back every time I text a question. He stayed after store hours to load up our spa even waited for us to get there. We hooked it all up last night my husband and I were very happy on the looks of the spa how well it works. So to all that said it's dirty , so was ours it took 2 minutes to wipe out. Happens with shipping.No big deal. We were very pleased all round with service and product. That you.

By far the sketchiest "hot tub and golf cart store". Would explain the dozens of negative reviews…read moreand poor conditions the store was in. Dozens of dirty hot tubs and golf carts just thrown around on a showroom floor. I guess when a retailer sells both you should probably question that. Sales man working referred us online to check specifics online to learn more about applicable options for each hot tub. What's the point of having a store if you can't go over options in person? You get a so called "quote" in person that comes hours after you visit and find every little thing to add up- talk about deceptive advertising. Then you go online and the prices for shipping/setup are different. Save yourself an hour and go with a reputable company in the valley that is well established and not an "outlet" for crap discount prices. Check the BBB ratings on this company as well- you will find horror stories of customers whose products have failed and little to no follow up or resolution.

These guys are great! CHASE came this morning and nailed it in record time lol. Even installed my…read morevacuum hose for me no extra charge. If you're looking for a pool company look no further

Excellent Pool Service from Junior! Junior did a fantastic…read morejob taking care of my pool filters today! He was professional, thorough, and made sure everything was properly cleaned and taken care of. I really appreciate his hard work, attention to detail, and dedication to providing great service. It's always a pleasure working with someone who takes pride in what they do. Thank you, Junior, for the excellent service. Highly recommend!

5 Stars - An Outstanding Experience from Start to Finish, thanks to everyone at Presidential Pools!…read more We truly couldn't be happier with our experience with Presidential Pools! From the very beginning, the entire process was wonderful. There was never any pressure, and we were given the time and space to make such a big decision without feeling rushed. That alone spoke volumes about the company and how much they value their customers. Our designer, Jordan brought our vision to life and was extremely talented and attentive. Once we decided to move forward, the entire experience was incredibly smooth, and we owe so much of that to our amazing project manager, Anthony Aultman! He truly made all the difference. His professionalism, communication, attention to detail, and dedication to making sure everything went as smoothly as possible were exceptional! Of course, with a project of this size, a few hiccups along the way are to be expected. What matters most is how those challenges are handled, and our project manager Anthony Aultman went above and beyond every step of the way. He made what could have been a stressful experience feel seamless and enjoyable! Building a pool is a big investment, and having someone you can trust throughout the process is invaluable. We are beyond grateful for the experience and absolutely love the end result! We cannot recommend this company enough, and especially our project manager, Anthony Aultman who truly deserves recognition for making our backyard dream a reality! If you're considering building a pool, look no further!

Our project manager was Anothony. I thought he handled the project as if it was his own pool. On…read morethe presidential pool side of construction no concern Grade A workmanship. I don't think you'll find another pool company as good as this. There experts in this trade. Now as far as the recommended subcontractor presidential Pools recommend MVP for the deck and landscape. To be frank I would not have these guys built me a outdoor shit house even. Every thing is hacked and shortcut at the buyer expense. The ruined my 1 year old driveway dropping materials and breaking my pavers. They used left over paver pieces to patch the job and it like something you see inTijuana mexico.

Apex did a good job repairing my broken pump. Sean was honest and forthright with what needed to…read morebe done and what didn't. I'll use them again.

Shawn is the best pool service I have used! If you want professionalism, knowledge, fair pricing…read moreand a really nice guy, Shawn/Apex is the best in the valley!!

I've been coming to B&B Pools for years and its the only place I'll buy pool supplies…read more The staff here are very knowledgeable and I trust their advice and the products. You can get your water tested here, and the service pool cleaner machines -- and only charge for parts, not labor! Its also a locally owned small business, so shopping here keeps more money in our community. Pro tip -- park behind the store!

Had some issues with my vacuum and took it to b+b. I dropped off and within a couple hours they…read morecalled and had it fixed for less than $20. Very good service and honest.

WOW! They have everything here. I have to drop off my son for school at EVIT and so I have been…read morevisiting the store every day for a week! It's been fun discovering I needed thing I didn't even know I needed. LOL. Scott at the checkout is the best. Friendly. Helpful. Likes to joke. Don't call him old!

I had seen their ad on Facebook for flavored syrups for coffees etc, including cherry syrup so I…read moredecided to go check it out. I wasn't sure what the price would be but I figured I'd find that out when I got there. I had to go someplace else that direction anyway so it was a good chance to stop in without adding too many miles on my car. I had fun just wandering around looking at everything and nobody bothered me. I finally found the aisle with the syrups and holy cow I've never seen so many choices in one place! You name a flavor and I bet they had it. Then I realized that they also had the sugar free versions of most of them and the price was only $7. Then when I looked across the aisle I saw that they had another whole aisle with a different brand, DaVinci on one side and Torani on the other side. I couldn't decide which brand to get so I just stuck with the first one I found and it turned out to be a good choice. I tasted it as soon as I got home and it tastes just like Maraschino Cherry syrup in a jar which is exactly what I was looking for. I got the sugar free version and it has no artificial sweetener taste that I noticed. I've been using it in my coffee in the mornings to simulate the flavor of Michigan Cherry coffee which I've been craving since I haven't been to Michigan in 10 years. I've also put it in unflavored sparkling water to make a cherry soda. A few weeks ago I had found a bag of those little pouring tops at a thrift store and bought them on a whim so I could immediately put one of them on my syrup to make it easier to pour. It gives me much more control. I bought two or three other things and there were a couple things I was looking for that they didn't seem to have but I was happy when I left. I think everything was under $10 total. The only issue I had and I'm knocking off one star for it is that I picked up a pack of pretty good quality looking toilet paper, just a four pack, and it was marked $1.50. I didn't realize till I got home that I got charged $1.99. That's not a lot of money and it would cost me more gas money to go back and get reimbursed but it was irritating. I'm assuming she probably scanned the barcode and it came up at a different price than what the sticker on it said but it did have an actual sticker on it that said a $1.50. Other than that the lady at the front counter was super nice and when I got a catch in my throat while I was talking to her she went and got me a bottle of cold water for no charge. As hot as it was out I really appreciated that. I would say it's a store that has excellent customer service not to mention a vast selection of large and small kitchen type equipment. If you need a hard to find item, it's likely they carry it.