I tried their wash dry and fold service. HUGE MISTAKE. I dropped off 20lbs of laundry- they only…read morehad 1.5 lbs to return to me. With cameras everywhere- I asked if they could please locate my clothing they accidentally gave someone else, the manager explained that they knew who was given my items, and that she was a regular. I waited a week before posting this review to give them a chance to fix it. Finally, the owner called me and offered $88 for ALL of my items. Which doesn't even cover 2 pair of pants! I am missing cardigans, jeans, dress pants, tops and workout clothes. Conveniently, all my panties were in the bag I they still had... because everything else was intentionally stolen. The biggest mistake I've made since moving to Austin was thinking they would just provide the service I paid for. Do not trust these thieves.

By far the cleanest laundromat I've ever been to. The ladies that work in there are very sweet. One…read moreof them even helped us fold some laundry. They have the huge washing machines that hold six to eight loads at once.

MY LAUNDRY WAS STOLEN AND THEY TOLD ME THEY DIDN'T GIVE AN F! I believe my laundry was stolen by…read moreeither the female attendant or a co-conspirator. On June 19th, 2023 I was in the facility and she asked me how many machines I had. When I told her I was using 3 of the 8 load machines and 2 of the 6 load machines she said "wow that's a lot of laundry." I said yes, that I had not been to the laundromat in years, had cancer but was feeling good today so wanted to get it all caught up and done at once. I then heard her on the phone speaking to someone about "there's this girl with laundry..." I tuned it out because I wasn't the only female there at that point and she works at a laundromat but in hindsight it all makes sense. She had been at the folding table folding laundry for those that pay for that service the entire time I was there. When my laundry was ready to dry she pointed to the dryers closest to her. I figured she was doing me a favor and pointing out the best dryer or something so I went where she pointed over to the corner. I had to separate the clothing that went into the dryer from the air dry laundry. I did this to all 3 of the 8 load machines I was doing this while doing my best to keep my eye on the machines that were still waiting for me. I would grab laundry - look - repeat. You get the picture. At this time the attendant disappeared. I finished all 3 of these machines and moved onto the 6 load machines which were in another row over. Machines number 18 & 19 and there was someone else's laundry in machine 19. The gentleman who had just started the machine was still standing there and told me it was empty when he got to it. He was holding an empty basket and I saw no clothes of mine in the window. I started looking in every direction, in all washers and dryers and at everyone's laundry they were folding, in their baskets and challenging people who were leaving. I went to the attendant who had returned to the folding table and told her someone took my laundry. Her response was "are you sure?" I stared at her and told her " yes I'm sure." I went to the machine, put in my card and showed her that I had paid for the use of this machine. I asked to see the cameras. She told me she didn't have access. I asked then who did? She told me only the owner. I asked for the owners name and number and her response was "I don't know ." REALLY? I said "you don't know who you work for? You don't know the name, number, who pays you, and who makes the schedule?" She tells me no. I told her I'm calling the police to report it. She then tells me "just leave your name and number for the owner. No need to call the police." I told her I would leave my name and number but I was still calling APD. Now why wouldn't she want me to call them? SUS Then I noticed another man in the facility who had been there for a good 30 minutes but I hadn't really taken notice of him before. He was clearly an employee. I told him that someone had stolen my laundry and asked if he had access to the cameras and if he had the owners name and number. His response was "No he didn't to both questions. IDGAF. Do what you want. Don't involve me. Call the police if you want. IDGAF." Nice. Helpful guy. I have never heard from the owner. I have money on my card I want refunded. I filed a police report. I know dam well nothing will come of it. I know my clothes are gone, but I know someone who works there took my laundry or gave someone a tip to come take it OR they at the very least knew the owners information and didn't bother to share it which to me, makes you just as ridiculous AND guilty as the person who stole someone else's laundry. What sad human beings that they DGAF when someone else gets their most basic things stolen from them. I know there are others in worse situations, but if they will steal your dirty underwear and socks they will steal your last $5 and your purse. LOOK OUT AND WASH YOUR CLOTHES ELSEWHERE. IF YOU ARE THE OWNER CONTACT ME IMMEDIATELY. THE ONLY WAY I WILL TAKE THIS DOWN IS IF WE SPEAK! RIDICULOUS I HAVE TO GO TO THIS LENGTH TO HEAR FROM SOMEONE.

I've had things stolen by staff from the washer and dryers. Wouldn't recommend this business. Had…read moreto file a police report

A nice place with multiple size washers and dryers. A laundry card is required but the staff is…read morehelpful.

Says it takes credit cards but you have to over purchase a Laundry card with no refunds. A bit…read moreexpensive compared the to last place I used. Very little seating.

I have been coming here for 10 years and the staff has always been very accommodating and friendly…read moreeven with newcomers. They are always working hard to keep the place, clean and tidy and in working order.

It's ok, staff is nice. Only downside is that dryers are not always available. They allow people to…read moreleave laundry in the dryers overnight so when you go first thing in the morning to wash there's really no dryers to use, which also means they aren't being cleaned or sanitized.

I went here on a week night after my washing machine broke and we were in the process of replacing…read moreit. There's plenty of washers and dryers and it's clean. They must have read the reviews about mold in the washers because someone was going around and scrubbing each one with a cleaning solution. I was able to do three loads in a little over an hour. If I have washing machine trouble again, I'll definitely go back.

For the most part, this laundromat is pretty clean. I like how I don't have to carry cash around,…read moreand I have options. I loved how, when we walked in, the staff was cleaning out the lint traps, which looked like a heavy-duty job. I also like that there are plenty of seats to sit and wait while your laundry is being washed or dried.

Loved this for an emergency laundromat since we had flooding and needed to wash all the clothes in…read moreour closet because of it. We loved the nfc card system. The attendant Roy (or Ray can't remember) was very kind and saw us unloading and held the door open for us. The next attendant that day was not nice. I am docking a star however for one employees outspoken political views that made us feel unwelcome. It's 2023, you live in Austin which is a diverse city. If you can't be welcoming to people from all areas and backgrounds you should move somewhere that is or work in a field that is not customer facing.

Great neighborhood laundromat! I was looking for somewhere close by with an XL capacity washer to…read morewash my machine washable rug, and Coinless Laundry popped up in my search. I messaged the business asking if they had XL capacity machines available, and they responded within less than a day answering my question. When I arrived, the gentleman behind the desk quickly answered all of my questions about how the card deposit and machines worked. He was super nice. Great customer service. Reasonable prices to wash, and my load got done in 25 minutes. I will be using Coinless Laundry again for my other rugs.

This place absolutely sucks if you're an early person who wants to get laundry done. Every Saturday…read moreor Sunday that I've come here has been a mess. Being that this is a public laundromat you would think you had access to the machines you came for unless being used by another patron. Not here!! The staff use 99% of washers and dryers and put " OUT OF SERVICE " stickers on the rest while using them. Then when I asked about using the ones that were labeled out of service because I could clearly see they were working, I got told I'll just have to wait. Mind you all of this was said in Spanish because no one speaks English here. Why can't the public use public things and whatever this clothes washing service this place offers be done and finished well before or after hours? 100% disappointed.

This is a very busy place doing what looks like large commercial laundry. There are some smaller…read morefront loaders. We used one (of four) two load washers. It was $2.50 for that load. They do take credit cards. (It places $12.00 charge to be corrected the next day or so). And a smaller dryer (which is not small) was $1.25 for the initial 25 minutes and then you could add another 5 minutes for each 25 cents additional. Our load was dry for the 30 minutes. I'll update if there is an issue with the credit card charges. We went on a Wednesday so most of the machines were busy with the wash and fold business. But every thing went well; and they mentioned that they have a card you could purchase to use with credit on it to not need to use your credit card like that. We're just in town for a visit so I don't know about that. Most machines were used; with a few not working.

Friendly staff! But COIN ONLY, just a heads up! :-) yelp is making me say more to fulfill the 85…read morecharacter requirement...

new owners. now charge $3 fee for a laundry card. no app. old app not working. prices increased…read more you just lost me and my circle who USED to come here to laundry large bulk itens (blankets/confortera, etc). TERRIBLE WAY TO TO BUSINESS.