Please do yourself a favor and do not e have in business with this company. Please see it for yourself and try calling them. They only have sales people answering phones and have no customer service. I created a service ticket in early June and they told me 3-5 business days to get in touch with me and set up a visit. Don't take my word for it and try it yourself. They only respond to new potential clients. It's almost July and Lorena (the person that sent me the email with the ticket confirmation) keeps ignoring my emails (I am on my 5th email today). It is imposible getting a hold of someone so please do yourself a favor and do your Solar with a reliable company that has a customer service dept that can help you when your solar system stop working. read more

I was overall very happy with SunLux's service and installation of my solar system. Great customer support throughout the process. Got an initial estimate very quickly. The on-site audit took nearly 2 weeks to occur, seems like they should hire more of them. After the on-site audit, received the layout on my roof. Because I have a TV dish, I asked them to change it so there was access to it. Two iterations iteration (couple day turnaround each time, seemed kind of slow to me) captured my desires. After that the installation (one day) and inspection happened the next week. Great to see my meter going backwards! Would highly recommend SunLux for solar installation. They also have a great warranty with guaranteed power for 25 years. read more

We looked at multiple companies for solar over a year. Sunlux was professional from the first point of contact. Between their customer service, installers and employees everyone was helpful and respectful. Getting solar was the best decision we made and I would highly recommend Sunlux. read more

The Sunlux sales team was very thorough in explaining the benefits of solar. They helped along each step of the way. Originally we had another company lined up to do the work but they slowly kept adding additional costs. It was then we decided to give Sunlux a call and they were able to not only match the original price of the other company but actually stayed true to that number throughout all the construction. Whenever questions,concerns or issues arose, Sunlux was quick to remedy the situation and stay on course. They always honored their commitment to making it right. Happy with the integrity of this company. read more

Watch out for this company! They extensively advertise on my favorite radio station, KFI. They claim that not only do they sell and install solar systems, they are a certified roofing contractor. I was considering installing a solar system but also needed a new roof on my house. Their salesman came to our home on August 1 and submitted both a Solar panel proposal and a separate roofing contract proposal for $12,745. We decided that it didn't make economic sense to install the solar panels because we don't use enough electricity to justify the $26,000+. solar panel cost tha However, I notified the salesman that we would agree to the roofing contract and we sent the company the $1,000 deposit that they requested. Later, we were advised that they had made a mistake and had not considered the full square footage of our roof. We waited a few weeks for the promised revised contract. We never received the revised contract but instead got a text that it would take $28,000 for them to do the roof job!!!! Although Garrett Kramer From SunLux customer service posted that he had received our review and would be working with us to try to resolve our complaints, after fumbling around for a few weeks he came back to us and advised that the contract would have to be revise to $28,000 instead of $12,745. When we refused to accept the proposed modification, Garrett indicated the contract was voided!! This is despite the fact it was signed by Sunlux and is not "voidable" without our consent. We are going forward with arbitration to enforce our legal rights. I certainly would stay away from this company. read more

After posting my unsatisfied review I was contacted by Garrett (customer service manager) who was able to get the ball rolling in the right direction. Since my review my system has past inspection and is now running fully functional. I appreciate Garrett taking my concerns and addressing them with urgency. read more

I've been a SunLux costumer for 4.5 years now and so far, my investment has been excellent. So far, I've paid close to nothing for electricity; it's something I really don't worry about anymore (wish I could say the same about water and gas). When I've had issues with my system, the company has always followed through and has fixed the problem, every time. Recently, I experienced a problem with my inverter--it simply stopped working. I reached out to a representative, who created a service ticket. I was told that a replacement would probably take a few weeks to ship and install. When I asked why it would take so long, a rep. explained that parts were harder to receive due to the world-wide supply issue. It isn't the first time this sort of thing has happened to me during that last few months; I've experienced similar challenges when I had problems getting my car serviced, and getting children's medication, etc.; unfortunately this problem with my solar panels took a little longer, but in all honesty, I understand that I can't fault Sunlux for the downtime. Fortunately CJ, a logistics administrator, sent me plenty of updates regarding the status of my service ticket. She was also very good at replying to my emails. Finally, after a little while, my system was fixed, and is now up and running. I feel confident that if I ever experience another problem, Sunlux will have my back. read more

Mike from Sunlux Solar followed up and took care of our issues. We felt like valued Clients. Also Mark Trujillo our Rep was a great help. We are completely satisfied. Thank You read more

very easy to work with! i'm very new to this and so thankful that lorena was very good with communication and made the process a lot smoother!!! would 20/10 recommend for your next project! read more

I had my solar panels installed and approved for running. The problem now is customer service regarding the LG box's that allows me to monitor my panels. This box has not worked and I've called and emailed and texted. Jessica has not responded in the pass two weeks. I just want to be able to monitor my panels. The service was great up until I had a problem. Please fix my box. read more

This company has done a great job for my family and anyone I have referred! Clean work, Smooth process, no B.S., would recommend them to anyone interested in Solar! I felt informed and confident the entire way through. Thank You SunLux!!! read more

My wife and I did a lot of research on the very many solar companies servicing our area. We decided on Sunlux. We met with Mike Valencia and went over the numbers. Not only was Sunlux the lowest pricing while offering the most servicing, but Mike's integrity was refreshing. Other companies that submitted a bid included an additional ten panels at significant extra cost. When I asked Mike why his bid reflected less panels, he explained that in the late afternoon our neighbor's palm tree cast enough shade that the additional cost would not be worthwhile. The installation crew finished up in one day, taking their mess with them. I have had minimal problems that have been addressed right away. We are very happy with Sunlux and highly recommend them to those interested in upgrading their home with solar read more

Don't trust SunLux. They are not "experts in roofing" They're just out to make a easy buck on easy projects only. The salesman was great but the company couldn't back it up. I took entire morning off from work to meet their roofing manager for our project as scheduled and they never showed up. We followed up and they said that they decided the job was too complicated so they weren't gonna do it so they didn't come . They didn't have the courtesy to contact us and cancel appointment. Very disappointed and so annoyed to keep hearing their false adds on radio. pS our roof is rolled composite , on a very low pitch. The beams have few wedge risers to give it a stepped look. read more

Absolute worst!! do not use.. From the day of signing the contract to now, I've had only four phone calls with update of when I will get scheduled and still waiting!! I've called all Managers and Directors in charged leave voice messages and not one call back from them!!!! This is still not even dealing with the actual install of the roof and they say there are the #1 in service satisfaction.. but they where quick on taking the deposit$$$ read more

Sunlux installed my system in the middle of last year, and have been online since last October. Decided to go with a roof mounted system, and so far we are very pleased with the results. I appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions. The new software update is great! I like how the continue to update the main software. great company! read more

Called to schedule someone to come out, answered all their questions and got a date over a week out which was ok was hoping for sooner, they requested a copy of my bill which I sent once I got home, got a message the bill copy wasn't clear enough? Funny the other solar company i sent it to had no problem with the same copy? Re-sent another copy and was then told sorry your original appointment isn't available because you didn't get us a clear copy of the bill, seriously? I re-sent once I got message and they cancel my appointment and try and schedule me out even farther on a date that isn't convenient for me. If this is how customer oriented Sunlux is to set an appointment I am not going to trust them with my solar installation. read more

The Inventor that keeps power to the Solar System had went out. I was getting the run around from the third party company that was to come and install the new inventor. So called back to Sunlux Solar, and the inventor was installed immediately, didn't need that third party Co. Please keep your professionalism with all your customers it's very important , remember the customer's are paying for these Solar Systems. read more

Having worked directly and indirectly with many contractors and Solar companies across the Inland Empire, I found Sunlux to be the absolute BEST in the business. After working in the industry for more than 5 years I finally decided to pull the trigger and have solar installed. Without question my go-to company was SunLux. Solid team, straight up, Honest, transparent, high integrity, and the best financing options available. My solar got installed this week and about 4 weeks after signing up. The install team knocked out 22 panels in about 4 hours and left my house cleaner than when they arrived. Seriously.. they swept my entire driveway. Also something to note, they even went the extra step to paint and color match the conduit to my house. Couldn't be happier with every step. Looking forward to NOT paying Edison this summer!! read more

SunLux - Solar Installation Near Me - Corona, California

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I am updating this review because someone high up at Sunlux listened... I mean he really listened, and he made it right. Isn't that what we all want at the end of the day? So, after a miserable and drawn out installation process we were contacted by a true representative of Sunlux who made sure everything was fixed, compensated us for what happened, and made sure that we knew that he would be with us through the life of our solar. That is a 25 year relationship. I'm so pleased to know we now have support. I am confident that our system will be maintained and that we will be listened to from here on out. Thank you, Mike! You've totally redeemed this process! read more

We are in LA County. Our overall experience is a 3 because the service was so uneven, they wasted a lot of our time by making appointments that did nothing and they charged a premium price. On the plus side, the final equipment seems to be working and the people are all very nice. We chose this company and paid their higher price because of all their great reviews, they said they could substantially complete the installation in two months, and it looked like they were likely to be around long enough to ensure any warranty services. We think they are now growing so fast that they can't really service all their accounts. We signed the initial contract March 2 and got our final approvals to operate from SoCal Electric on August 22 - almost 6 months. Note the last month wait is probably the fault of a dysfunctional SoCal Edison not Sunlux. We also acknowledge that ours was a difficult installation due to the steep roof and cement tiles, but they knew all this when they signed the contract. Engineering Issues: The evaluator they sent out to assess our roof and equipment for the installation was there 5 hours, broke several roof tiles and got most all of the information wrong. He was also very nice. When the installation plan came back for our signature, it was all wrong and took weeks to correct. The electrical panel was shown on the wrong side of the house; they wanted to access the electrical panel through an attic that was 9 inches high and the equipment which makes annoying sounds was placed under the master bedroom window. After weeks of back and forth emails, calls, pictures and drawings, they finally sent out the head electrician who agreed that our suggested installation plan was the easiest one and he was very nice. Installation Issues: After a few false starts and emails just about every day, the initial installation with the head electrician went pretty well, the crew was creative in trying to meet our requirements for the battery circuits and they were very nice. They didn't finish that week, probably due to the fact they were called away to other jobs, were late some days, the roof was steep, and it was hot. It was weeks before they actually made it back to finish the installation, though they kept scheduling and cancelling. I can't tell you how many appointments didn't work out: everything from their truck broke down or they were called to another job to they arrived without the skills, equipment, or parts to do the job. I stopped counting the wasted appointments. After dozens of complaints, emails and phone calls, one of the electricians finally took pity on us and turned the system on around the end of June, about 2 months after our contract said they should be done. The broken roof tiles still weren't replaced, or the outside conduit painted. These fixes would take another six weeks or so for them to get the right combination of the correct roof tiles, paint and installers who knew what they were doing. When they did, they were done in less than two hours. Contract Issues: Warning: the biggest payment was due when they started the installation of the solar panels, not when they finished the installation. We naively paid them the morning they stated, so they had no real incentive to finish the installation. Also, we got a notice from the solar equipment supplier that they might put a lien on our property if they weren't paid. So, split the big payment up or don't pay the installer the big bucks until the subcontractors/suppliers are paid and the job is done or make your check out to both the equipment supplier and your installer. Warning: The final payment should not be due until all the work is completed and the system is operating correctly. Our contract said they got the final payment when the final electrical inspection was done, not when all the work was done. And if we want to add to our solar system in the future, we may have no choice but to use them again as it seems they actually control our solar system, we don't. We sure didn't understand that when we signed up either. And they are all very nice. Learn from our mistakes. read more

I am pleased with the service I received from Sunlux. They were helpful throughout the entire process and available for questions. When problems arose, they were quickly resolved. read more

Their website claims "no-pressure" ... but that could not be further from the truth. I said no thank you. But they continue to bombard me with emails, phone calls and text messages. They won't stop harassing me! It's time to contact the attorney general. read more

I've had a SunLux system for three years. I chose SunLux because of their warranty. When my 3G cell phone connection expired, SunLux replaced it with a 5G connection under their warranty at no charge. I have a Tesla unit at my other property. SunLux was a much better vendor in all respects --- especially in the way that they handled the 3G problem. I'd recommend them without reservation to anyone. Best price, best quality --- and most important --- best warranty! read more

In 2020 we received great customer service with updates, emails, etc.. Although SunRun through Costco was our first choice, Sunlux seemed personable, cheaper, and their commercials played on my favorite radio station Jon and Ken show. We signed up for solar panels with a battery backup but quickly after signing the contract we were told they didn't have any available batteries. For two years we had to ask about battery updates. Finally 2022 I wasn't so sure it was going to happen and emailed every single person that worked there it seemed to get an answer. Customer service went from excellent to nonexistent real fast. Felt like I was a bill collector trying to find out information . Once we got an update on battery... now in 2022 ....the new price went up by a few thousand AND it wasn't even in stock but was "expected by" something I didn't trust after two years on waiting. It would also have been nice if price increase was explained but when my husband brought up the difference and the fact that it was less in our original contract, we were again ignored. At the end of the day we found a Tesla battery at Solar Optimum for cheaper anyhow. read more

Extremely happy with the entire process! We did a lot of research and received numerous proposals. I am very glad I went with Sunlux! Every single person I came in contact with was courteous, knowledgeable and professional. We also had Sunlux repair our roof prior to installing the solar panels. We knew it needed fixing and they gave us a great price. Other companies had tried to talk us into a whole new roof, which was completely unnecessary! We worked with Chris Adams, he is fantastic. Give him a call if you are considering going solar, you won't regret it! The installation was clean and efficient from start to finish and the crew was very respectful of my home and the fact that I was working out of my house while they were here. Highly recommend Sunlux! read more

We went through multiple solar companies comparing which one would be the best fit for us based on reviews, price, quality. SunLux was by far the best in their competitive price and being the only solar company to offer production guarantees. The process was smooth from the beginning to the end. I was notified once a week with updates regarding the installation, inspection and going live. Thank you, SunLux! read more

Starting with initial consultation to installation with SunLux was real smooth. There was a little glitch with county inspection, but SunLux technicians took care of the issue.  I was well informed about each stage of the process.  Whole process took less than 3 months which is shorter than what I expected.  Everyone from SunLux  that I dealt were as pleasant as they we're professional.  I am happy with my decision to go with SunLux. read more

Sunlux did an adequate job of installing solar panels and coordinating the service with the power company. However I could NOT recommend this company under any circumstances. 1) Bait and switch: After contacting multiple solar installers and being told that panels could not be installed on our decorative metal roof, we found a company (Sunlux) who said they could and would, with their roofing department, accomplish a complete removal of our existing (life time warrantied) roof, repair/replace any deteriorated materials, and re install the original roof, building the solar panels into the roof line. We signed up. Work was to begin 11-11-19. Nobody showed. The next day a crew showed up, climbed on the top of the house and began tearing off the metal roof when I approached them the foreman said he had to go to the store to get hammers as they thought they were removing a tile roof. I saw this "supervisor" only twice more in the coming months. After many calls I was told Sunlux had subbed out the job to another company that was certified to work with our special roofing material. The job was to take "about a week". 2) POOR Communication: Sunlux kept passing the buck to the sub who said it was Sunlux's fault. One disaster after another as the removal of the old roofing material precipitated ¼ inch of debris on the unprotected interior of the house (furniture, electronics, original art, Navajo and Persian rugs and our rare book collection all had to be reconditioned) the extent of Sunlux's efforts was an evening of house cleaning after the fact a week later. Installation of plywood sheeting (an extra charge) sent hundreds of nails through the lapboard ceiling directly into the living area and the eaves of our entryway. At this point I heard separately from Sunlux that they were unhappy and would not be using this particular roofing company again but did not want them to know that just yet, and from the roofing sub that they were not happy with the crew that was working on our house, would not be using them in the future but did not want them to know this just yet. Being frustrated to the edge of sanity we had the principals of Sunlux and owner of the roofing company that had been hired for a site visit. The job had been so botched and the materials destroyed to the point that they could not be used and this roofing contractor tried twice more to correct the install with composition shingles as opposed to the contracted designer roofing material. At this point (my bad) I paid for the project under the promise that Sunlux's roofing department would come out and make good on finishing the shingle job. Demanding immediate payment was the ONLY occasion that Sunlux repeatedly initiated phone contact with us even though they knew we were on a week long vacation in an area with sketchy cell reception. 3) LIES: There was NO roofing department and they hadn't had one since the project began. I asked how much the project would have cost if I actually wanted a shingle reroofing. AGAIN no return phone call. 4) Bad business ethics: We attempted to get an independent bid on repairs and corrections to the botched install and ended up hiring ($$$$) a consultant to detail the deficiencies and recommend corrections. Months later, armed with the consultant's report Sunlux sent a new roofing contractor who's representative said the job would have to be scrapped, everything removed and completely redone. Sunlux would have no part of this and it took another on site meeting with the manufacturer's representative, owner of the roofing company and an owner from Sunlux to develop a punch list to finalize this fiasco. The roofers completed 75% of the work stopping short of some trim install to hide unsightly areas where siding damage was visible due to the difference of using shingles instead of the contracted reinstall of the metal roofing. When this LAST agreed deficiency was pointed out Sunlux refused to come through with this last little bit of the promised work. This went on for a year and still leaves a bad taste in our mouths. It caused us to "cancel" Christmas in 2019 and wreaked havoc with our lives for months and through the beginning of the pandemic as well. We are not litigious people, however we were left with an end product we had not contracted for or happy with and are out thousands of dollars just to find out that we overpaid for a roof that many reputable companies could have accomplished. Our only consolation is that this review might dissuade someone from engaging in business with these charlatans. read more

Sunlux has had amazing communication the entire process and was very competitive with their pricing. Best part is how much better my system looks compared to my neighbors. Highly recommend to anyone looking to go solar. read more

This review is being posted 1.5 years after the installation to say that if I could give them even more stars i would!!!!! Keep reading to the bottom! Obviously, they did a great job on the install, super nice, etc. On my one year anniversary of solar, I got a small check back from SCE, which means that the calculation of solar panels was absolutely spot on-- Goldilocks, not too many, not too few!!!! MORE IMPORTANTLY, they have the best warranty in the business-- 25 years "bumper to bumper". They use the Solar Edge phone app so that I can monitor the power production which is very cool and I watched it for a while, but I got bored because every thing was going so great! MOST IMPORTANTLY!!!! SUNLUX WATCHES THE SOLAR EDGE APP for you and two weeks ago, out of the blue, Garrett, the owner, sent me an email saying that one of my inverters (I have 55 panels) was underperforming and that he was going to replace it!!!! READ THAT AGAIN! What an amazing business man!!!! What a great company!!!!! HONESTLY, I chose them because they had THE BEST PRICE and the BEST WARRANTY, although I never thought I would need the warranty. What I didn't know, and wish I had was that I was really buying the BEST PEOPLE who were going to monitor and service my system to give me the BEST RESULTS OVER THE NEXT 25 YEARS! Thanks Garrett and all of your people for the great product, service and being a really responsible and value added business. With the Federal tax credits for solar ending after 2019, YOU SHOULD GET SOLAR WITH SUNLUX ASAP!!!! The arithmetic is super simple!! Electricity in Southern California is super expensive, the 35% federal tax credit is ending, you are prepaying 25 years of electricity at a dramatically discounted rate. Get Solar but make sure it is with SUNLUX! read more

After a couple of research for solar company, we decided to go with Sunlux for our solar system. The sales consultant Lorena Gutierrez and service representative Markie Owen are both amazing to work with. The installation team are very professional and on time. They keep me update through out the process. We are very happy with our solar and so far after 4 months we only need to pay $10 a month for Edison connection fee for electricity bill. read more

I did alot of research prior to coming across sunlux so I knew what I was looking for. sunlux was referred to me by my patio cover company ABOVE AND BEYOND PATIOS so I called and talked to Adam no hard sell gave me everything I wanted connected me to the finance company and worked with me was upfront about everything. Permits and equipment took a little time but they kept me informed about everything do your research and you will see sunlux is the right fit. Be sure to read all contracts because had a couple of companies try to get me to sign prior to roof inspection and I noticed that equipment was left out. But not with Sunlux read more

Sunlux installed our system at the end of last year, and we have been online since January. We decided to go with a ground mounted system, and so far we are very pleased with the results. We decided to go with them after hearing their advertisements on the radio. We appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions. read more

SOLAR EASY From start to finish the team at Sunlux made the decision to go solar easy. I did a lot of research and found Sunlux reviews to be true. The install was a breeze and the Panasonic panels blended into my roof perfectly. I look forward to no longer supporting So Cal Edison! read more

T he entire process from sales to installation was professional, efficient, responsive and accurate in terms of cost to customer and time it took to install. read more

I am writing this review because after reviewing my electrical use for the last year and creating a very nice proposal, the sales consultant, Rob Martinez, and I came to the conclusion that solar doesn't make sense at this time due to our low electrical usage. It was nice that he was honest and didn't try to sell me a system I didn't really need. Refreshing. read more

Choosing a Solar company is very difficult. We went with Sunlux because of their 25 year warranty. None of the other solar providers could offer anything comparable. While our initial installation was difficult, after contacting Sunlux Customer Service all was corrected and completed. Garrett worked with me and PG&E to get our meters working properly. Sunlux monitors the usage and provides us with great information whenever I have questions. The best part is we no longer have a PG&E bill over $10.00. I couldn't be happier with the system production and am glad we chose Sunlux. read more

Our solar system from SunLux went live recently. From our initial sales consultation to the completed install was just a little more than 6 weeks, which is excellent. It could have been a week earlier if our family had not been out of town. SunLux was competitive with their quotes, and while the final $/Watt was not the absolute lowest of all the bids we received, we signed with SunLux because we wanted to support a local company that has done positive work in the community. The install crew was professional, pleasant and worked efficiently. Props especially to Anthony who made several trips after the main PV panel install to finish the install and replace broken roof tiles. We had one primary issue of concern during the install. I noticed that the install team had brought a smaller inverter than what was written in our agreement. No mention of this change had been communicated to us. This necessitated several calls to the company, but in the end Guillermo (one of the company owners) agreed to switch us back to the inverter that was listed in our signed contract. I do not believe this was an attempted cost saving move on the part of the company; I noted that the inverter that the install team had originally brought came with a Revenue Grade Meter, and actually retails for a higher price than the inverter we wanted. For most homes, the smaller inverter would have been fine and is within the recommended range for our size PV array, but our roof has almost no shading issues and a nearly ideal orientation for solar, and the smaller inverter would have artificially limited our overall production by a small but measureable percentage. With the higher capacity inverter installed, our first full days of logged production were great, and the completed system performed exceptionally well. While we are very pleased with the final result, we were disappointed about the unexpected inverter switch and that the company did not provide any notice about the change; we had to discover the change ourselves. We did appreciate that Guillermo consistently maintained an attitude of, "We will make sure that we make things right," and in the end, the results did meet our expectations. For that, we thank the staff of SunLux! read more

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I got my solar installed last July by Sunlux. I have done tons of research before I went with them. I am so happy I did. Everyone in their team has customer's first mentality. I can't stress how professional in every step of the way. Even after the system has installed, they still treat you like VIP. I will recommend Sunlux to anyone who wants solar panels for their homes. They are on par with AMAZON in terms of service and quality. Truly amazing purchasing experience! read more

SunLux did a great job with our install. Even when the city kept cancelling the final inspection, they were patient and persistent in rescheduling to get the sign off so we could go to the utility company for PTO. There were a few things that needed correcting, but they were quick to correct them without question. My Project Manager was great at communicating with me anything on the schedule or any reschedules. Thanks SunLux! read more