5-star Review for Desert Tech Air Conditioning & Heating I recently had the pleasure of working with Desert Tech Air Conditioning & Heating, and I am beyond impressed with the exceptional service they provided. From the moment I first contacted their office, Katie's professionalism and helpful demeanor stood out. She guided me through the process and ensured that all my questions were answered. The real magic, however, happened when Joe and his incredible team took charge. Joe, the foreman, displayed an impressive depth of knowledge and a genuinely pleasant attitude. His crew, including Brock, who always had a smile despite the heat, and Antonio, worked together seamlessly to tackle a complete ductwork redesign. They skillfully removed the existing ducts and installed brand-new ones, effectively channeling more cool air to the previously unbearable back wing of our house, especially during the scorching summer months. Not only did they handle the ductwork, but they also replaced our old furnace with a new cutting-edge variable speed furnace; we upgraded to the new Ecobee wifi-enabled thermostat, transforming our home into a comfortable oasis of climate control. The installation was no easy feat, as our attic temperatures were unbearable, caused by the blazing 119-degree weather outside. Initially, I was surprised by the cost, but after some research, I found that Desert Tech's pricing was highly competitive. What truly stood out, however, was their commitment to excellence. They didn't make us wait until October for the attic work, which was a refreshing change of pace. In summary, Desert Tech Air Conditioning & Heating's performance was nothing short of amazing. Their dedication to delivering outstanding results in challenging conditions left me thoroughly impressed. Look no further if you're seeking a reliable, knowledgeable, and customer-oriented team for your HVAC needs. I wholeheartedly and without reservation recommend Desert Tech for its exceptional service. Kudos to the entire team for their remarkable work and for transforming our living environment. Thank you, Desert Tech! read more

I needed a new air conditioner, furnace & water heater. After doing research online about the various brands on the market, talking to friends and reading reviews; I was ready to talk to contractors and get quotes. I contacted several air conditioning contractors and received quotes for the purchase & installation of the equipment. Desert Tech stood out from the rest. Miguel was absolutely fantastic! He explained the differences in the equipment types, gave me an education on the various types of performance, quality & reliability. I was impressed with his knowledge and ability to explain everything thoroughly. This was a major purchase (financially) and Miguel helped give me the confidence that I was making the right choices. Miguel provided me with the most comprehensive & thorough quote. Spelling out every detail involved in the installation process. There were no hidden surprises or details left out. Their pricing was competitive and very reasonable. Desert Tech was the only contractor that provided this detail. Again, this gave me confidence that I made the right choice. Next came the installation. Miguel's staff (my installers were Alex & Zach) were wonderful. They were professional, communicative & conscientious. They were meticulous in their work, paid attention to detail and explained what they were doing as they progressed. I was extremely impressed with their workmanship. After the installation was completed, Miguel inspected, reviewed and explained everything they did & how everything works. From the initial contact with Desert Tech to the final completion of the work; I could not be happier with the decision to have Desert Tech handle my job. I will also be using them to maintain & service my system. There are many air conditioning contractors & equipment choices to choose from in the desert. In my opinion, Desert Tech is the cream of the crop, the number one choice, in fact the only choice that will give you confidence, assurance & peace of mind. Thank you Miguel and the staff at Desert Tech!!!!!! read more

Miguel and his entire team at Desert Tech were FANTASTIC! They took their time to evaluate my needs and explain the difference between an air conditioner, a furnace and a heat pump...clearly, not a topic I knew much about. Turns out I learned I was replacing my roof mounted AC/Heat Pump that included custom duct work on the roof. Miguel is a mechanical engineer and walked me through all of the steps including changing inside registers to maximize efficiencies. All my questions were answered and I felt confident Desert Tech earned my business. Finally, I had three other quotes and all were for about the same price, but here is the difference--Desert Tech gave my a comprehensive quote and a price that was final, the other three quotes all said the cost could go higher depending on how the job went. Bottom line, call Desert Tech and you'll be glad you did! read more

I would highly recommend Desert Tech for any of your HVAC service and installation needs. I've used Desert Tech for several years to service my aging AC unit. Technician Robert has always been very friendly, thoughtful, professional and knowledgeable. When it came time to replace my AC unit, owner Miguel offered his engineering expertise to resolve a logistically difficult replacement of my hard to access rooftop unit. During the installation, technicians Alex and Tony were very friendly, knowledgeable, and professional. They kept a very positive attitude despite working under difficult and uncomfortable conditions. Overall I am very pleased with my new AC unit. Miguel took the time to research the best unit for my condominium needs and now I am enjoying the efficient, quiet and comfortable results of working with Miguel and his team at Desert Tech. read more

It was a pleasure dealing with Desert TECH in an installation made complex by rooftop installation in our condo development and some extremely poor work done in the past. Miguel demonstrated great technical competence and considerable patience in walking me through the alternatives and the many choices in replacement air conditioning equipment. He was also very helpful in explaining, then actually seeing that corrections were made in our deteriorated ducts. After a little more than a month and the transition to the winter heating season, the new system is working perfectly and we are completely satisfied. I am pleased to give Desert TECH my unqualified recommendation, and I doubt any other company in the valley could have performed this job as competently as Desert TECH. read more

Desert Tech installed two new air conditioning systems in my home April 2013. Two weeks ago they came out on a service call for one of the units that had stopped working. Robert the tech was professional and found the problem right away and fixed it. Lucky for me it was a capacitor that was still under warranty. Miguel at Desert Tech keeps great records of all his customers a/c units. When the tech called to see if it was a warranty issue Miguel told him in just a few seconds that it was. They just charged me labor of $82 dollars which seems very fair. Miguel the owner probably knows more about Air Conditioning than anybody I have ever met. He is the guy you want if you have a problem nobody can figure out. Desert Tech is fair and honest! read more

Desert Tech is my go-to HVAC service company. From the time our replacement units were quoted, to installation, to post-installation service; to preventive maintenance -- Desert Tech never disappoints. Owner Miguel is a top pro, generous with his knowledge and information. Katie in the front office knows her business and customers. Robert in the field service group is a top-notch, professional gentleman. With so much hype and promotion around the "I-10" billboard advertisers + endless TV advertising --- it's great to know that a lower-key, highly effective, no-BS company continues to serve customers with integrity, great value, and top-notch service. Hat is off to Desert Tech. read more

Desert Tech offers unparalleled knowledge, skill and care. We had our heat-pump HVAC system replaced, along with the platform for the indoor portion, a new, smart thermostat, and all of the vents--and our water heater. Desert Tech carefully and patiently explained our options, and once we chose the right path for us, they moved quickly to make it all happen. We now have not only a reliable, robust system that cost the same as smaller systems offered by competitors but also the security of a sensor that will immediately alert us to any malfunction in the future. We can't say enough good things about Miguel and his team at Desert Tech. read more

These guys have been a class act since day one , when the owner Miguel personally came to my house! Katie And Robert have always Been the absolute best In customer service and response.. You can tell they pick the highest and best people and really care about what they do and helping others. Their other servicemen, Scott was determined to find a solution to our problem and stayed hours to complete the job successfully. It's about relationships at the end of the day!! We are blessed to be sitting in a cool home right now .. instead of being outside like some of the homeless souls on the street! Thank you Pam read more

Replacing an entire packaged air unit for the desert.. (roof access) was an important and stressful project requiring product searching along with research on contractors with proposals.. found contractors (some) were obligated to their vendors... I feel I made the best decision with Desert Tech... they are extremely knowledgeable of all the different manufactures... Miguel, the owner was very professional and have a lot of details, which sealed the deal for me... the project went smoothly.... I will be a customer for life! read more

Desert Tech is AMAZING!! We called them based on a friend's recommendation and they really saved us. The air conditioning stopped working on one of the hottest days of the year. They managed to get one of the units going but the other was too old to save. They helped us pick a new unit, installed it and followed up to make sure everything was in order. The staff was very friendly and everyone we have dealt with has been great. We will be contacting them again for regular maintenance and would highly recommend Desert Tech. read more

Miguel, Alex, Katie, Bob, Bobby and the whole crew did a very professional job installing our new system. Miguel is extremely knowledgable regarding air conditioning systems and can explain the complexities in terms that we commoners can understand. Very thorough in his analysis of our heating and air conditioning needs. The crew was efficient, professional and neat. Not even a spec of dust on the garage floor! Katie kept me informed along the way! Thanks for doing such a great job!! read more

Salesperson was very qualified and explained above and beyond my expectations the system that would work most efficiently in our home. Technicians were very qualified and meticulous, I greatly appreciate that. Products that were used were of high quality and the technicians were keen on concealing or enhancing necessary exterior piping. just after one month of use I have found the equipment to be exactly what was present and we are appreciative of the equipment tranquility. read more

Miguel and the Desert Tech team are fantastic, this company goes above and beyond for their costumers. From boilers, ice machines, air conditioning and refrigeration, cooling towers, this company will do it all. Costumer service is great, office staff always follows up with their costumers, pricing is reasonable and affordable, overall is the best company around and I will definitely will continue working with Miguel and the Desert Tech team. read more

Desert Tech answered my call and was @ my home to fix my heater within 2 hrs. Alfonso diagnosed the problem, the motherboard needed to be replaced, got the part and installed it later the same day. The heater worked perfectly. Overall Desert Tech was prompt, courteous, did an excellent job and the charge was very reasonable. I will most assuredly use their service again and would highly recommend them for any heating/air conditioning needs. read more

I've been using Desert Tech for over a decade to handle a complex set of 30 Ton chillers for an apartment complex, as well as for a number of residential AC systems. The owner Miguel Caballero is always polite, thorough, and excellent at explaining what needs to be done. The work is always prompt and neat. They do excellent preventive maintenance to prevent problems. I've always been very pleased. read more

Desert Tech is awesome! Miguel and his team are true professionals. Desert Tech is the only company I have used since moving to the desert in 2013 and I couldn't be happier. Miguel takes the time to help you understand the project every step of the way. You can tell that they are focused on quality of work and customer service. They just replaced my entire air system. Another outstanding job. read more

July 2018 Update I installed solar last year and have been through my first full year and full summer in 2017, with that summer being one of the hottest since I've been living here. I received my net bill back in May, and to my surprise, SCE OWED ME $55! I attribute this back to Desert Tech, who understood my needs and installed a highly efficient HVAC system and smart a very smart thermostat.​ read more

Desert Tech went over and above to install my new furnace and AC unit for my tenant in Palm Springs. Yet, I'm an owner that lives outside Palm Springs. All the communication and transactions were done via email, phone or text. Miguel and his staff are very professional and supportive, to see me through the entire process. I would highly recommend Desert Tech now and in the future...! read more