Half of our A/C went out yesterday, they visited yesterday afternoon, and just finished a great installation of our new unit a couple of hours ago today. They were very knowledgeable and wonderful to work with. They worked in 113 degree weather out side, and about 135 degrees in the attic! The presentation, inspection, and proposal by John Daps yesterday was low keyed and very informative- and turned out to be $10,000 cheaper than our previous proposal- and he had his crew here by 9:00 AM. Zeke, Arron- and I'm sorry I can't remember the other member- were fantastic- they explained everything, very efficient- and got my cell App set up to interface with the new Control module. They cleaned up everything and hauled all of the old equipment from the Attic and outside away. I don't usually bother making reviews- but Next Level earned it! Skip Yazel read more

Next level has gone above customer service...I've had questions about monthly costs lately and they've been helpful to schedule maintenance on our new unit to ensure it's running properly and efficient...thx you Leo for the help. Please everyone I recommend next level air in palm dessert area read more

Of course our A/C unit went down during the hottest week of the season - Ugh! Called around and had 8 quotes. While next Next Level was not the cheapest option (by a minimal difference)- their service and labor warranty was stellar and far exceeded the "peace of mind" in quality of work and equipment offered in comparison to anyone else. With a financial expense this big, this was very important to us...So we opted to go with them and so glad we did! The A/C installers: Ezekiel, Aaron, and John, were incredibly professional, efficient, and knowledgeable. They worked so well as a team... What impressed me is how clean and cautious they were about any dust or debris while working. Everything was covered and protected prior to starting. At completion, they vacuumed and everything was left impeccable, as if nothing ever happened. The unit is quiet and oh so beautiful!!! Thank YOU Next Level for standing behind your workmanship and offering an incredible warranty. Great prices! Outstanding warranty! Outstanding A/C installation Team! - Allie read more

Next Level Air Conditioning - New Unit in on the Left! - Heating & Air Conditioning/HVAC Near Me - Palm Desert, California

We are very satisfied with the entire experience with Next Level ! Their name says it all ! We needed a new AC system and the entire process went seamlessly. They really care about their customers and go out of their way to accommodate them. The service department is top notch. We got a great value as well. read more

Living in the desert you HAVE to have air conditioning! I just replaced a 20 year old unit. I contacted NEXT LEVEL and I'm so glad I did. The guys are so nice and knowledgeable. They answered my questions. They put a large portable air conditioning unit in my bedroom so I could sleep comfortably. Communication through out was perfect! Call them! read more

Had our air conditioning serviced on with newly installed AC thermostat. We had Daniel who was our technician and he was so honest, patient, and thorough. My mom and dad are seniors and are easily taken advantage of because of their age. But, next level air conditioning who sent Daniel made their experience felt comfortable and not feeling cheated. Thank you Daniel for taking care of Ed and Elisa at their Indio house on 6/6/26 @ 1:00pm. read more

We are so pleased with "Next Level AC." Jose M. came out shortly after calling. Courteous and explained options as to the new HVAC system that was needed to replace a 12 year old system. The installers Luiz and Johnathan both are "AC Angels." These two courteous, skillful knowledgeable technicians worked with military precision in 110 degree heat along with a support team removed the old system and installed the new system with such organization, the best thing for me to do was stay out of the way. They had my full trust and confidence. Next Level had even provided a portable AC for us to use prior to the installation and had offered to take out our trash cans. Above and beyond my expectations. Fair pricing, excellent service, courteous, very very clean and no bs at all. Service like back in the day, today. read more

Excellent and efficient service. Quality workmanship. Highly recommend this company for their customer service and respect.

To Whom it May concern; I was searching for a company to replace 2 A/Cs I have. I got an appointment with Next Level Air for 5/13/26 The representative showed up Julien Roussos he was absolutely the most curtious knowledgeable person I have met in a very long. I am amazed that both jobs were completed with in 2 days. At an extremely fair price. The service fellows involved were Jorge Chris and Daniel. I commend all of your employees with the highest regard. Thankyou for a job very well done Len Knight 75840 Altamira Dr Indian Wells. CA 92210 read more

My air conditioner recently gave out on a 110 degree day. I called one air con company and they would not be available until end of the week. I called Next Level, they were available that day! They also set me up with a temporary cooling unit in my bedroom while I waited for the new mid level ($) unit I purchased to be installed. I am very pleased with my new air conditioner choice. My old air conditioner would drain my solar battery the minute it was in use. My new two speed leaves the battery fully charged all day long! For the first time in my new house (5 years to me), I am not worried about all the pricey energy that cool air will cost me. As result, I am enjoying my house as cold as a shopping mall! Thank you for the quick knowledgeable service: Ed, Jose, Aaron and Jonothan @ Next Level Air read more

Great experience. A representative contacted us within 30 minutes of my Yelp request, and scheduled an appointment for the next morning. The team showed up right on time the next day. Both Mira and Chris were very professional, went through the entire system looking for something that might cause my intermittent problem--fixed several minor issues, and did a general maintenance. All for a very reasonable price. They were courteous, tidy and thorough. We will use them again, and highly recommend this company. read more

I contacted Next Level Air Conditioning because I needed to replace my tankless water heater. They completed the job in a professional, timely manner. They were the most reasonably priced business from the three estimates I got. As a result of my positive experience with them I have signed up for regular maintenance of my heating and air conditioning systems. I would definitely recommend them to others. read more

Long Overdue, But Well Deserved - Next Level Air Conditioning Truly Lives Up to Their Name! This review is long overdue, but I wanted to make sure the work done by Next Level Air Conditioning stood the test of time before writing it. After multiple botched repair attempts by my home warranty company, I was beyond frustrated. Their service was mediocre at best, and despite the endless wait times and bureaucratic runaround, the issues with my AC were never truly resolved. Then came one of the hottest summers I've ever experienced, and--unsurprisingly--our AC finally gave out completely. Desperate to find someone who could help that day, in 124° heat, I reached out to Next Level Air Conditioning, and that's when Adrian came to the rescue. He showed up within the hour--a level of responsiveness I was definitely not used to. He quickly got our AC temporarily up and running and was completely honest about the condition of our system. He took the time to walk me through everything, from our mismatched furnaces to our aging compressors--essentially a setup held together with bubblegum and duct tape. He was upfront about the fact that our system wasn't likely to last much longer but was willing to work with us to get everything replaced in a way that made sense for us. We worked out a plan, selected the right units, and just a few days later, his team arrived with all the necessary materials. The entire crew was clearly skilled and took immense pride in their work. The install was done in a single day, and when they were finished, everything looked incredibly clean and professional--not just slapped together like I had previously experienced. They hauled away all the old equipment, worked tirelessly in the summer heat, and made sure everything was functioning perfectly before leaving. Now, six months later, our AC system is still running flawlessly. It kept us cool through the hottest part of the year and has been just as reliable in the colder months. I cannot say enough good things about Adrian and his team. They're professional, hardworking, and truly care about their customers. If you need any HVAC work done, Next Level Air Conditioning should be your first and only call. Highly recommended! read more

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Great first experience with Next Level AC yesterday. Scheduling an appointment was fast and easy. Daniel H. was the technician for me and he arrived early (called first) and was very professional and polite. He inspected everything in my system, answered my questions, explained everything (my first time owning AC) and left me with some good material for future consideration. I'm definitely a new customer going forward and highly recommend them. Thank you Next Level! read more

So grateful for the high standard of care provided by Mira with Next Level Air Conditioning, specifically for Spring maintenance and some repairs. Just signed a service agreement with Next Level -- very competitive pricing. Looking forward to a long relationship with this company. read more

From now on, I will only have my AC serviced by Next Level's Cristian Mendez. Next Level had Cristian out same-day and earlier than any other competing company could. I was able to track his punctual arrival, and he provided thoughtful, professional service. He explained the issues to me, gave me reasonable estimates on various options, and had my AC back up and running before the afternoon heat hit. Thank you Cristian Mendez and Next Level AC for restoring my trust in AC service and repair. Good business matters and Cristian knows how to provide it. read more

Words cannot describe how very pleased we are. Mira came out today and made the repairs to our AC thermostat! He was awesome, professional, pleasant and honest. He went above and beyond with everything including cleaning up debris that had fallen from the attic door. We are extremely happy with everything. Could not have asked for anything better! On time, better than excellent service and reasonable prices! What more can you ask for.. 5++++ stars all around. Thank you Next Level and Mira!! read more

I had a great experience with Next Level AC. From the first day that Leo came out to give me an estimate, he took me through all of the various options that were available to me. He explained the differences in all the systems and was very patient in making sure that I understood, what the features and benefits were of each system. I contracted with them and his installation team showed up as scheduled. They were all very professional and efficient and completed the full installation within five hours. Leo came out and inspected the final work and again was more than professional and courteous. You can't go wrong with these boys. Thanks Leo and team. read more

Next Level Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Palm Desert, California

This is hands down the BEST place for all your AC repair and installation needs! I found them to be reliable and honest compared to many other companies here in the Coachella Valley. Leo and his team provided us with top notch customer service and answered any questions we had. If you're looking for AC repair and/or installation, please make sure to call ACNEXTLEVEL. read more

Leo, Octavio, Adrian, Cristian and all others at Next Level AC are true professionals. I've had 2 separate AC issues at 2 properties and they took care of the problems in a timely manner. They also kept me informed from start to finish. At one property, it was a critical issue due to elderly residents living there and they even placed portable AC units while they fixed the central AC. Now, I would only call on Next Level Air Conditioning for any AC and heating issues I may have. read more

The tech Jose was very professional and Leo was very honest and explained everything in detail. Thank you

Next Level Air Conditioning has been marvelous to work with for our new A/C installation. Octavio advised us what to have and quoted us the price, which was better than an6 of the other four companies that gave us estimates. When it came to the installation yesterday, Manny and Jose were so efficient and finished earlier than anticipated. Since we were unfamiliar with the type of installation we had some questions which we emailed to them yesterday evening. We heard from them firs5 thing this morning and they made an appointment to co e to our house today. Octavio, Manny and Jesus all came a sorted out all our questions and our new system is running beautifully. We recommend this company t9 anyone looking for service or new equipment. If you work with them, you will not be sorry! read more

We recently had a Carrier Infinity Heat Pump installed to replace our aging gas furnace and Goodman central air, here in Palm Springs. Octavio did a great job selling us the system and gave us a great deal. He really explained the ins and outs of the heat pump and answered all our questions regarding rebates and just about anything else we could think of. He was also present during the installation and was available as needed even after the actual install. The Next Level team showed up early in the day of installation and completed everything in a full day. At one point, the team had 5 people at our house, which was quite impressive. The team did an excellent job of preparing everything and cleaning up as well. We are extremely satisfied so far and look forward to continuing to utilize Next Level in the future. read more

Excellent service by Jaime! Had a tripped circuit breaker that I couldn't turn back on and Jaime quickly restored power. Found out that current breaker has too low of amp rating to support the system so IF the breaker continues to cut off, we have a plan to replace it! read more

A/C service call. Technician was very knowledgeable and courteous. Found the problem right away. Very thorough explanation and what was needed. I will definitely use company again for future issues. Excellent customer service from start to finish. read more

Great company ! Excellent fast service. They installed an entirely new system in a house I was remodeling. Their recommendations were perfect, their installation was well thought out and neat ( I'm very particular) and their customer communication is excellent!! Highly recommend Next Level AC!! read more

This company is filled with wonderful people. They recognized our a/c dilemma and rearranged their schedule to immediately bring us relief from the heat. Next Level made us feel as though we were their most important customer. After 35 years in the desert, this is the best a/c company we've ever experienced. read more

Very responsive during the whole process. Competitive pricing. Very service oriented, really cared about my satisfaction. When something wasn't right, they fixed it immediately, even when it was the responsibility of one of their subcontractors. No hesitation to make it right for me. Really liked the communication during the process, I always knew what to expect and they exceeded my expectation. Thanks guys. You rock. read more

Octavio G. @Next Level showed up on time,clean cut, well dress, very respectful. He provided detailed and precise information, made certain I understood what would work best for my home, what they could/would provide. He came back twice in the same day to make sure that he could speak to my husband explain everything and detail. I Highly recommend Next Level Air conditioning. read more

After meeting with several guys, Leo was the one who stood out. He has many years of experience in the industry. He's knowledgeable with a great personality. Once you meet him, he's very easy to reach during the decision process. He stays in touch with any questions you may have. Once we decided to go with Next Level, the installation crew was out several days later. I'm embarrassed to say I can't remember their names, but it was evident all 3 guys knew what they were doing. 8 hours later, the job was complete. They cleaned up the area nicely and did a test run on the new Goodman unit. What difference between the new and our 23 year old unit. Highly recommend calling Leo at Next Level. You won't be disappointed. read more

Prompt,efficient & respectful attention to provide a quote I requested. Octavio was a consummate professional. Punctual, focused, & thorough. Excellent presence & manners. An enjoyable experience. read more

Service was fantastic. Adrian & Jose very professional & courteous. would highly recommend Bill in Palm Springs 6/3/24 read more

Adrian was extremely knowledgeable and diagnosed the problem with the conditioner right away. excellent technician. 5 star read more

I want to say how happy we are after selecting next level Air conditioning. Estimator came out and came up with a great solution to reworking our old two unit system to run just one unit with two speeds. Workers that came out were very professional as I'm a contractor myself and each one of them had specialties that they did working together to make this process go by quickly. I want to say thank you to all the crew as they were very courteous, clean and professional in every way, even to the point, the gentleman that did all the sheet metal created a masterpiece of duck work. This company is local to Coachella Valley and they will go out of their way to make you happy. ( and cold in my case ) The pricing was great so call them for a free estimate? read more

Cristian was great! He was very professional, explained everything thoroughly, and made sure my system was running as it should. I felt very well taken care of. Highly recommend! read more

I highly recommend this Company. They were quick in submitting their proposal, very thorough with their review and very reliable.

From the quote to the launch , the process was outstanding. On time , quiet team , delivery as described during sale, caring of the house , clean up as they never were there and launch the product with us including walking through each ventilation outlet . Top notch product , we selected Bosch, top service . read more

Good communication and they could show up on the same day. My a/c wasn't very cold and was freezing up. Next Level was on the level with pricing. They re-charged the freon and now I have cold air. The service tech was very courteous and knowledgeable. He gave me ideas on maintenance and system improvements. read more

Adrian was our service tech, he was prompt , knowledgeable and did a through assessment of our older HVAC system. Some repairs were needed which he explained in detail with no pressure tactics and was able to complete them as well. Next Level provided us excellent service and I felt it was at a fair price! I am confident our system is at it's best . read more

They installed two new Carrier ac and heater units and redid new ducts for us...these guys were on time, did a great job and were always making sure everything was working ok for us. They were all respectful of our home...just great guys to work with!!! read more