1. Right Away Air Conditioning

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Palm Desert, CA

Right Away Air Conditioning

4.8 (128 reviews)
Open • 12:00 am - 12:00 AM (Next day)

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Recommended Reviews - Right Away Air Conditioning

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Reviews are largely positive. People highlight the professional and knowledgeable staff, prompt and efficient service, and honest, no upselling.

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2 months ago

Business owner information

Photo of Patrick T.

Patrick T.

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2 months ago

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Patrick T.

Helpful 1
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20 days ago

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Patrick T.

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4 months ago

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Patrick T.

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2 months ago

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Patrick T.

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2 months ago

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Patrick T.

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6 months ago

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Patrick T.

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3 months ago

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10 months ago

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6 months ago

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Patrick T.

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1 year ago

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Patrick T.

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1 year ago

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8 months ago

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Patrick T.

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1 year ago

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Patrick T.

Thank you Bryant for your kind words. I will share this with the team

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2 years ago

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Patrick T.

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2 years ago

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Patrick T.

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2 years ago

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Patrick T.

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1 year ago

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2 years ago

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Patrick T.

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4 years ago

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Patrick T.

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2 years ago

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Patrick T.

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2 years ago

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Patrick T.

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2 years ago

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Patrick T.

Thank you Robert for your kind words.

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2 years ago

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5 years ago

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6 years ago

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5 years ago

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Nayyan C.

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7 years ago

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5 years ago

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4 years ago

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3 years ago

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Patrick T.

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7 years ago

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Patrick T.

Helpful 1
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5 years ago

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5 years ago

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8 years ago

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Patrick T.

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6 years ago

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5 years ago

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Patrick T.

Thank you for your positive review. Let us know if you need anything

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8 years ago

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Patrick T.

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7 years ago

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Patrick T.

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7 years ago

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Patrick T.

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Page 1 of 4

Ask the Community - Right Away Air Conditioning

Review Highlights - Right Away Air Conditioning

“The owner, Patrick, the secretary, and the service staff are all extraordinarily knowledgeable, polite, clean, and helpful.”

Mentioned in 83 reviews

Read more highlights

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What a fantastic experience! Starting off with meeting their salesman Julien who showed up on time,…read morewearing a company shirt and listened to what type of system I wanted and what my budget was and then presented me with 3 options all within my budget and within 2 hours of our meeting! Next came the 3 person installation crew: Aaron, Johnathan and Jesus Jr. They showed up on time, in uniform and introduced themselves to me. They installed my new split system ac unit with an inverter compressor with a gas heat fan coil unit and installed new diffusers throughout the house in 10.5 hours working non-stop (I gave them access to the drinks in my mini fridge to keep them hydrated) but I was very impressed with their work ethic! They even fixed the 2 pre-existing issues I had with no air flow in 2 of 3 rooms by rounding out my duct work that had become squished. In the course of moving the old fan coil unit out and the new fan coil unit into the attic, the ceiling sheetrock was cracked; they took pictures and reported it to their boss and brought it to my attention. So, Next Level scheduled a repair man for the ceiling and a Tech to investigate the lack of air flow in the kitchen. 2 days later Roberto and Bryon showed up first thing in the morning. Roberto not only did a great job repairing my ceiling, he also repaired the area around the new thermostat that needed touching up. Bryon adjusted the volume dampers we added to our existing ductwork to force more air to the kitchen that had always been starved of air flow. My whole house is now very comfortable and I'm actually looking forward to receiving my electric bill to see how much I'll be saving!!! I found Next Level by using Google AI and asking for the best AC companies with the best pricing and the highest customer satisfaction ratings and Next Level was one of five companies I interviewed. They obviously have earned their reputation in this valley!!! Thanks again to everyone at Next Level for taking of me.

First conversation with John he didn't talk price. He discussed how the company runs. Discussed…read moreabout the installation and the installation crew with the years of service. Also, he told me about the rebate which no one else did until I contacted them back and talked about the estimate. So I recommend this company for service and installation. Pricing is exceptionable. And response on service is excellent.

NexGen HVAC & Plumbing

NexGen HVAC & Plumbing

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Our a/c went down this past weekend. The outdoor unit stopped running so the fan was just pushing…read morewarm air through the house, making it unbearable. I went onto the website on Sunday and booked an appointment for Monday afternoon. We were expecting the technician to show up between 3-6 p.m., but were thrilled when Christian called to ask if he could stop by a couple of hours earlier. He was very courteous and knowledgeable, and quickly diagnosed the unit and had cool air flowing again within about 30 minutes. He offered several service options, provided his opinions, and let me make my decisions without pressure. I was thrilled with NexGen when they installed the system seven years ago and am just as happy with their ongoing service of the system!

Signed up for the monthly plan , made appointment, was confirmed for 8-11, was called around 10…read morewas told it was rescheduled for tomorrow 3-6pm , wtf , now by dogs are suffering from their mistake of overbooking and you have NO PRIORITY like they tell you . Nextgen - you DISAPPOINTED US , now we are suffering more for a lie Bye- your phone people need to LEARN how to talk with customers- you messed up my appointment and I should call back to see if anyone cancelled - this is the stupidity of an uneducated customer service person , Ai will be a lot better then this mess -You should CALL ME if YOU FUCKED UP - Customer Service !!!! Duh Was I drop today since I am NOW part of your monthly guarantee income ? Wow - just surprised how aweful Customer service is getting with companies

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Kevin is amazing to work with. Explains everything clearly, thoroughly diagnosed the problem before…read moredoing any fixes, and even negotiated directly with our landlord to get the best fix for us. They ended up re-piping the entire home and they did a great job. There was a small miscommunication on timing of work and Kevin apologized profusely and took full responsibility for what ended up not being a big deal. Would highly recommend Kevin and his team.

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!

USA Drain & Plumbing Works - Our new HQ

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Who knew that my 80-pound Standard Poodle's breakfast habits would eventually lead to a plumbing…read morelesson? I don't eat eggs--ever. But every morning I make eggs for my Standard Poodle, and apparently I've been sending the shells down the garbage disposal for years. As it turns out: egg shells + grease + time = a very expensive science experiment. Eric and Luis from USA Drain and Plumbing Works came to the rescue. They explained that our drains needed a full cleaning after years of buildup from oil and my "oops" egg shell habit. They were professional, friendly, knowledgeable, and never once made me feel silly for not knowing that egg shells don't belong in the disposal. What impressed me most was their respect for our home. They wore paper shoe covers while walking on our carpet--a small touch that speaks volumes. Excellent service, great communication, and now both my drains and I are much wiser. The poodle is still getting his eggs, but the egg shells are officially retired from plumbing duty. Highly recommend Eric, Luis, and USA Drain and Plumbing Works!

Our plumbing backed up on a Saturday night, so early Sunday morning I started looking for a…read moreplumber. I was wary because the last time I had an emergency plumbing problem I felt I was really taken advantage of and overcharged. After calling referrals from friends with no results, I looked on Yelp and saw that USA Drain & Plumbing Works had excellent reviews and offers 24-hour service. I called and within 30 minutes Technician Mike Torres arrived and quickly took care of the problem. Coincidentally, while he was here we had another plumbing issue, which he also took care of, and I thought the price was reasonable, especially since it was on a Sunday. I found him to be very professional and conscientious and he left everything neat and clean. I highly recommend this company.

Right Away Air Conditioning - hvac - Updated November 2026

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