We had a "no airflow" condition on our roof mounted home HVAC, regardless of selecting heating or cooling operation. I called Paul Mitchell's Air Care at 8am to get an appointment, and the tech, Michael Dominguez, showed up at 10:30 to inspect. Within minutes, he found a loose bolt on the fan mount and was able to immediately correct the problem. Total cost for service call...$75. It's an older unit, and we were expecting a big expense, not having any idea what was wrong...what a relief! I would not hesitate to recommend Paul Mitchell Air Care to anyone for any HVAC need. We were treated professionally, fairly, and we're back online far sooner than we expected. Thank you Michael D. , you represented the company well! Kevin W. (la Quinta Cove) read more

I just bought and A/C unit from Mr. Mitchell. I worked with Ivan who came to the house and explained everything to me in language I could understand. Her was very professional and friendly. It will be installed nextTuesdsay and I can't wait. read more

Every time they come out for my service, they prescribe an expensive fix. The most recent was a quote for $318. I purchased the part from Ferguson for $14.91. A bracket for $15. With a pair of pliers, a screw driver and nut driver for tools, it took me (a very unskilled home owner), 20 minutes to open up the panel, photograph the part. Another 30 minutes to turn off the electric, remove three wires. Screw in a few screws. Assuming a technician could do it faster $288 for 30 minutes of labor. Look at You Tube, it's listed as a top AC scam. read more

Paul Mitchell's Air Care - 3 wires and tape to measure the size. - Heating & Air Conditioning/HVAC Near Me - Thousand Palms, California

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Paul Mitchell's hair care has been to my house a few times I even have their service contract for $12.99 a month rather than spending a fortune for one visit. They do a wonderful job cleaning out the air ducts. The people who work for them are very nice and the person who answers the phone is so sweet. They are never abrupt and are there when you need them. I definitely recommend Paul Mitchell Aircare for all your air conditioning and heating. read more

Once again, PMAC is the best! Michael Dominguez came out for our 6 mo. maintenance. Super efficient, super friendly and knowledgeable. Love this company...the pride the techs show in their work is fantastic...reminds me of how businesses used to be, but is so rare these days. Thanks for great equipment, service and people! read more

On time, polite, respectful of your space, honest and my house is really cool. They replaced our AC system. Paul Mitchell team has serviced our AC system for a few years now and I have never felt any pressure to buy something which is why we went to them in the first place after using the of the really "big names." We are completely satisfied. read more

Paul Mitchell is the most reliable and cost effective HVAC company in the valley. Been working with them for years and wouldn't go to anyone else. Honest, fair and fast! read more

They good serivce and very professional and here on time and they look at the ac and clean very good

We had a very good experience with Paul Mitchell's Air Care. They installed a much needed 2 Ton Mini Split in our south facing garage. Kevin and Jr did a very clean looking job. From beginning to end...communication and appointments... to the installation went very smoothly. They are very punctual. Thank you. 3/2025 read more

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Paul is amazing. He does good work and always comes through with great service, top notch installation work, and make sure everything is done the first time. Thanks again! Howie with Diamond Air. read more

This is the second time I've used Paul Mitchell Air Conditioning, and once again they were fantastic. The first time was for a mini-split installation, and the work was excellent. More recently, I called them for an AC tune-up, and they were able to come out the very next day--which means a lot in the middle of the desert summer heat! Their pricing is great, their service is professional, and the results speak for themselves. After the tune-up, my unit is running like new. Both times the technicians have been amazing and friendly. I highly recommend Paul Mitchell Air Conditioning to anyone looking for quality work and reliable service. They are definitely are the go-to AC install/repair firm for us. read more

They had me up and running quickly... Great service and attention to detail They will be my A/C service when needed...thank you... read more

In one word excellent service. My AC system is working perfectly. Thank you for your care.

What a quality business! The crews, led by Eddie, the foreman, spent the entire day and evening making sure our new replacement air conditioning system was properly installed and in excellent working order. 15 hours of non-stop effort. Highly recommend! read more

I've had Paul Mitchell's come and replace AC filters and fix a couple of things more than once now and it's always been a good experience. The guys who came were very pleasant and helpful. It was amazing to see how disgusting one of the AC filters was and my husband said he noticed a huge difference after it was taken care of. Thank you guys and see you next year! read more

Paul Mitchell's Air Care - Dirty air filter - Heating & Air Conditioning/HVAC Near Me - Thousand Palms, California

My AC stopped working this evening so I needed to find a technician who can fix it within the hour. So glad I found them on Yelp. Paul was super friendly and helpful on our initial call. He was able to get his son/technician out to my house within the hour and resolve the issue. They're a highly polite and communicative team. Will be my go to for future HVAC related repairs. read more

Really have no idea how this bussiness is able to have such a high review rate. I waited some time before I could truly place a legit review. When making a decision to go with this bussiness, they hype things up and make you feel like you are making a correct decision to go with them. They also offer an incredible loan at 0% for Bryant systems for 4 years. No one else can beat that. The system was installed. They do not work on the ducts, so currently I have 2, five tons that make my living room and kitchen cold but the master bedroom feels like a sauna. They do not offer help or remediation to fix that. The HVAC connected to the house also is done poorly, like with a 2nd grader compared to the other companies, photo posted below, you be the judge. Overall if I had the chance to do this again, I would look at another bussiness. read more

Paul Mitchell's Air Care - HVAC connection to the house - Heating & Air Conditioning/HVAC Near Me - Thousand Palms, California

Devon was the tech they sent out. We were lucky to get him. He knew exactly what to do, and he went much further to find and fix the problem than previous techs who tried and failed. He was on time, personable, fast, clean, and knew several little tricks to fix the problem that only comes from ingenuity and experience. Well done Paul Mitchell's Air Care!! Thank you for being so responsive. read more

Last year I had a new hvac system installed by this company. Overall I was happy with them however once I went to use my new heater it made a horrible sound upon startup. We waited months for a new part and it's still making the same horrible sound. I called to find out about my seasonal service and was abruptly informed that I rejected an offer to renew my service. I was never offered a renewal and had only had the system a few months at that point. I'm not impressed with their customer service and sadly will look for another company to handle my seasonal servicing. read more

The employees at Paul Mitchell Air Care were wonderful from start to finish. Oliver came and inspected the ducts in my house. Thoroughly explained the options available to me. Eddie and Ely were amazing. They arrived promptly, identified themselves, explained what they were going to do, cleaned the ducts carefully and cleaned up after themselves! I would highly recommend this company for any of your heating & cooling needs!! read more

I've had these guys out several times to deal with a faltering A/C system. They added coolant and sealer on 4 occasions. Replaced the evaporator coil that I was told was the cause of the leak. Did some work on the condenser and to my surprise still no a/c read more

Paul Mitchell's Air Care - Heating & Air Conditioning/HVAC Near Me - Thousand Palms, California

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I cannot say enough about this company. I purchased a heating/cooling unit thru them that had some issues with the heating portion. They came out every time I called without complaint and worked to make it right. They listened to me as I rolled thru emotions ranging from frustrated to annoyed to resigned and were always polite and always followed thru. They were the epitome of professionalism. When it appeared the unit was just not going to cooperate they went the extra mile, contacted the manufacturer and got me a new unit - not an easy thing to do. I love this company and their technicians. They will always stand by their work, they were always courteous and kind, and they can be trusted to do what is right. They have my complete faith. read more

Interviewed 3 different companies to get educated and figure out the best solution to insulate our attic space. Communication was clear, scope of work was done as explained, I asked for some additional foam insulation on the attic door which they obliged and was not charged extra money. Thumbs up!! Great company, great crew, start to finish. Will definitely use these guys again. Excellent value for money. read more

I interviewed and received estimates from three different companies. Not only was Paul Mitchell the most thorough with their estimates, but they were also the most competitive price wise. They installed two 3 ton air conditioners and two gas furnaces. They were on time, the installation was done professionally in a little more than a day, and they left my property clean and in great shape. A special shout out to General Manager Larry and technicians Albano, Alejandro, Charles, Ivan and Roberto for a doing such a great job. read more

Charles did a great job performing the biannual maintenance service. He was on time, polite and very professional!

They came to my rescue when another vendor in Palm Springs (starts at with a T and ends with a fucking O) decided to fight with me over terms of warranty and my maintenance contract instead of fixing my problem. So, Paul's win my business... And, their tech did a great job. Polite and efficient. Honestly polite, prompt, and effective. Exactly what I needed. I recommend. read more

Yes, very positive experience. Showed up on time, did a great job of servicing my main AC unit and two mini-splits. Did not try to upsell me. Would highly recommend them. read more

I was very thankful Larry came first thing in the morning. It was a good discussion and we agreed on the service I needed for now since I am trying to locate a pest in my attic and I only needed the ducts inspected and repaired for now which they did for me. It was a little more than I wanted to pay however it was worth the price to get my ducts sealed up until I can decide what my next move is. The guys were extremely professional and very efficient so I cannot speak highly enough about them for that. Thank you for your help and keep up the great customer service. It means a lot these days. read more

I would absolutely recommend this business. I just had their Tune Up Special. They were on time, notified me when they were in route and showed up on time. Once they got to my house, they were extremely professional, knowledgeable, and offered suggestions that I can do to prolong the life and performance of my system. There was no pressure to sell me anything I didn't want or need. A real pleasure to do business with an honest, reputable vendor. Will definitely use them going forward. A rare and exceptional experience. PS: Larry was the technician. He is very knowledgeable and a real pro. Thank you for a very professional encounter with your company. read more

George and Juan arrived at 8:00. Their work was excellent. They covered the floor where they walked. They made sure every part of our unit was perfectly fitted correctly. We will continue to use Paul Mitchell's Air Care. They do things right read more

After our ac service this year is was recommended we put a new capacitor in. The tech took it out to show it needed to be replaced, then put it back in after we declined so we could review further. Glad I looked into it, as we'd have been charged 475 for a 40 dollar part with installation time of less than an hour. I understand needing to make a profit but this seems like gouging. I won't be scheduling my services here any longer! read more

I don't understand the 5 star reviews. Theirs place is a ripoff. They came out to take a look at our hvac unit. He said that we needed a new unit. He was really pushing it! We opted out and just just got the motor. Within 4 days the motor stopped working. Of course, no refund. The price he quoted us was $2000! Which is way over priced. $13,500 for a new unit! What a ripoff! We went to another co that only charged us $8200 for the unit. Anyway, please don't go here. read more

Paul Mitchell was very responsive and sent Larry the same day I called. Issue was resolved the same day.

Charles and Albano were terrific and honest. Both were very clean, polite, and experienced. They're not the cheapest, but a terrific value due to their detailed analysis and service. Thank you Paul Mitchell Hair Care Products! read more

The most wonderful experience I've ever had with any technician. Devon was very knowledgeable of the system, very knowledgeable of what we can and cannot do. Explained everything in detail. I am thoroughly impressed after having another company come out and basically gave me no information at all just give me a quote $$$$$ of something that at this time I did not need! I 100% recommend this company and I hope that you have the pleasure one day of meeting Devon! CMI read more

Ac went out, had Paul Mitchell's son Devon check my AC the very next day. He assessed the unit and gave me a few options in how to go about fixing unit. Very polite and flexible with different options we can tackle the situation. I would recommend this company to anyone. They even sent out a manager to leave a portable ac in case ours mal-functioned again! 5 stars all around! read more

Had my 1st maintenance today on my new AC installed by PMAC in December. Had the pleasure of my maintenance being performed by Charles Jr., son of Master Tech Charles Sr. Like father like son not just in skill set, but in manners. Charles Jr. kept me informed about the steps of the process he was engaged in and was happy to answer any questions I had. Shoutout to Larry for spotting him on ladder to ascend to roof of my taller than average two story house. With a couple of outstanding resolution issues with other entities, it is a relief to know I can count on PMAC when it comes to my AC issues. read more

I have an A/C unit that is only about a year old, but as the weather started heating up here in the desert, I got the feeling that the unit wasn't working as well as it should; it would take about an hour to lower the temperature in the house by two degrees. Fearing my next bill from SCE, I found Paul Mitchell's through a Yelp search. I sent an online message on the evening of July 4; the next morning, at about 8:00 a.m., a nice woman called to set up a diagnostic appointment for me, which would up being the next day (Saturday) between 8:00 and 8:30. The technician, Ivan, showed up just after 8:00. He was courteous and professional, and got to work right away diagnosing the problem, which he found quickly: the unit was five pounds low on coolant. Ivan then treated the system for any potential leaks, topped off the coolant (which is riotously expensive at $120 per pound), and changed the filter. Voila, just like that, the A/C started cranking out cooler air than I think I've ever felt come out of that thing. If your A/C unit is struggling, I would definitely recommend a call to Paul. Take THAT, SCE! ;-) read more

This is the 3rd time I've used Paul Mitchell. 5-star service every visit. This time for an almost complete A/C system. Wonderful service all around. Paul's very talented son Devon quickly diagnosed the problem and everything was installed perfectly- less than two days later. Devon and his dad worked with me on price and treated me and my home with respect. I couldn't be more pleased with the result. I'm grateful I know I can count on Paul Mitchell's Air Care anytime I need help. Well done! read more

They were on time. I appreciated the attention to detail. I signed up for yearly maintenance.