Highly recommend Desert Air Conditioning. It was a great experience from the first phone call until the work was finished. The technician was able to get here the same day, diagnose the problem, give me a few options and handle the repair beautifully. The cost was right where I expected it to be as well. No surprises. read more

This is my 3rd engagement of Desert Air Conditioning. The 1st was to replace the ductwork in the attic, as it was leaking like a sieve. Very happy as noted in my original post below this update. 2nd time, (which unfortunately I didn't Yelp about but should have!), Desert Air replaced my HVAC System which was very old and far from efficient. Again, an excellent experience all around. My problem has always been my office room. The previous owner built out the room to the edge of the overhang, which previously protected the room from the sun & heat. Since there was no protection from the overhang now, nor was any insulation installed for that area, the room would get very hot in the months when the sun was lower in the sky and would hit the room directly thru the 3 sliders facing the sun. I was debating a mini-split or "Lennox Sensor", which a neighbor of mine had installed which helped them with a similar issue. In November I spoke with Ken Esposito from Desert Air, and after several conversations with him and his engineer (Brad?), we decided my best solution would be to create 3 Zones for my home: 1) Living, Dining, Kitchen & Hallway 2) 2 Bedrooms & Bathroom 3) Office & Bathroom. My HVAC System can only do 1 thing at a time (Heat or A/C), however the plan was to install a Controller that would open and close the Dampers in each of 3 Zones as needed for Heat or A/C. And I have a thermostat in each Zone to control/set the temperature for that area. WOW! It's only been a week since the installation was done! What a difference this has made - especially my office room! The entire house temperature is balanced - whatever is needed to maintain a steady temperature throughout my home from room to room! I couldn't be any happier! By the way, all 3 thermostats work with Alexa!! My thanks to all the guys from Desert Air Conditioning for their recommendations, proposed solution & installation. Ken Esposito, Comfort Advisor Brad (?) (engineer) Isidro, George & Alex - who did the actual installation. Another shout out to Desert Air Conditioning! Great Job! read more

Needed attention for a new house in PS and checked out all the reviews. I needed help with the Lennox system that came with the house and Bert showed up and was absolutely helpful and informative throughout. He walked me through the steps as Lennox doesn't make it easy to navigate setting up new systems. He then took the time to walk me through the key components of system and helped me identify my filters. A warm welcome to the PS area indeed. read more

We had Desert Air Conditioning perform a general service on our HVAC system they installed 24 years ago as well as installing a Nest Thermostat. Ryan, our technician, was on time, thorough and very knowledgeable. We found the charges to be reasonable given that he had to return a couple days later because we didn't order the correct Nest Thermostat for our dual system. We highly recommend Desert Air Conditioning and will use them in the future when needed. read more

We've been using Desert Air for about 3 years now, I trust them implicitly. I just had a new Lennox system installed by them. The install team arrived on time, super friendly, professional and knowledgeable. The pricing I received for the unit was excellent when compared with a competitor. The install went smoothly, the installers did a very neat professional install. One note, no one at Desert Air receive a commission on any repair sales which is comforting. I am a Desert Air customer that will always turn to them, again it's a trust issue and they've proven to be trustworthy. I highly recommend their workmanship and pricing. read more

So right after the storms from Hurricane Hilary passed thru Coachella Valley my AC went out. I called 3 company's & the only one that was able to make time for me was Desert Air. They put me in for a call even with road closures & different conditions. Their tech showed up as promised & quickly diagnosed the problem and was able to repair at a very reasonable price. He didn't try to upsell me. Which I greatly appreciated. I highly recommend this company. They arr my neighbors as my business is on the next street over in Eugene Rd & they are located on Williams Rd in Palm Springs one street over. So glad to give business to a neighboring business read more

We needed service quickly and Desert Air Conditioning in Palm Springs was very responsive. They scheduled us within 48 hours. They have been maintaining our furnace and two ACs flawlessly, not trying to push unnecessary service as our previous company did. We have used them for a few years and will continue to do so. It's also nice to support a small local business. read more

Air conditioner blowing warm air had had Desert Air come to our home many times and they've always done a stellar job. Carlos the technician got right to it and figured it out lickety-split.. quality work and I recommend them highly read more

We could not be happier with the service Ray provided us yesterday. We had been loyal customers of our former ac provider for 10 years. When the air went out over the weekend we got an appt. with them for Monday from 4 to 6. The tech arrived at 8 pm and after spending less than 15 minutes informed us that he would not work on our system anymore and we needed a replacement at a cost of $17,000. We asked him to leave when he could not tell us the problem with our unit, just that it made loud noises when he tried to start it up and that it was dangerous. Got an appt. with Desert Air 2 days later. Ray arrived and quickly determined the settings were not set at the recommended threshold. He set the unit correctly, replaced the fuses and cleaned the unit. Our unit started working, it had cooled the house down within several hours and has been working ever since. Thimorning we received a follow up call from Ray, checking to be sure everything was working. Our bill was $148!! A savings of over $16,850! read more

We are very happy with the excellent service call yesterday. "Murphy's Law" our AC would not start over the 4th Holiday weekend when our temperatures soared. We limped along on our evaporative cooler until speaking with a super nice young lady who answered the phone and set us up for an afternoon appointment on the 5th. The technician, I think named Roy, was prompt and very knowledgeable. He quickly identified the problem, {thermostat gone bad} offered choices for a replacement, which he had installed and working in no time! We highly recommend Desert Air for all your AC/Heater needs. read more

Desert Air did great work to check an air duct, make a small repair, and provide seasonal service. Isidro the technician is awesome and gets 5/5. I will request him in future service. read more

Lance was professional, communicative and polite. He persevered in getting our system up and running; contacting the necessary support when necessary. Lance did an excellent job in representing Desert Air professionally and with integrity. read more

I was referred to this company from a friend whos mother lives in PS. My Mom lives here too, myself SD. Compressors were getting to loud and outside bedroom window. I wanted to see if anything could be done. I set up the appt for when I would be in town. They called me, Johhny on the spot, asking if a tech could come over. Met the tech Andrew in less than 30 mins. I showed him the system. He did a diagnostic,, said it was in good working order, though 20 years old. Told me the pros/cons of getting a compressor blanket. Gave me stats on amps. Also, when they do go, what type to get since we're in the desert, and about govt regs etc..a real education. Its more complicated being in the desert because of the heat. Reasonable price for diagnostic. When the system goes caput, will get estimate from Desert Air. Liked how tech was down to earth. Informative and not trying to sell me anything I didn't need. Good info. read more

After screwing with our home warranty company for a very hot month in August we were recommended by a cabinet contractor to call Desert Air and just pay to have it fixed. That turned out to be great advice. The gal at the office squeezed us in late on the day I called. Mark the tech spent a couple of hours on site and within those few hours we had a nice cool house again. Make these guys your first call. My system is very old and will replace when the weather is cooler and Desert Air will be my first. read more

Very responsive during our hot and humid period. Unfortunately, I needed a special part (or a new system). It was early Friday afternoon. They were able to get the part Monday and install early that afternoon! GREAT SERVICE! Thanks! read more

I have used Desert Air Conditioning in the past, they have always done an excellent job at a very fair price. I am not living full-time in Palm Springs, I have a management company manage my property. We had an issue with the furnace, the mgmt company called a random HVAC tech and the estimate was in the THOUSANDS! I called Desert Air Conditioning, they fixed it immediately at a FRACTION of the cost!! I highly recommend Desert Air Conditioning. Joe read more

Okay, these folks are fantastic!!!! We're Canadians with a place in Palm Springs. My 82-year-old in-laws were staying at our place when the cold snap hit in February. And they couldn't get any heat! The day I phoned Desert Air, they were able to get someone out there (who determined that our smart home folks had completely mis-wired our new thermostat last summer; don't get me started on that other company!). Desert Air fixed it in a jiff and my in-laws no longer had to layer 15 blankets on in order to hang out in the living room or anywhere else. Desert Air also provides a twice-yearly inspection/maintenance package that we've been on for years, providing great piece of mind. Thank you, Desert Air. read more

Think they are honest. Not like others trying to sell you unnecessary work. Highly recommend

I recently moved into a new manufactured home. I needed to have the gas furnace serviced and inspected. Technician Jaime was the best you can get. Professional and explained everything I needed to know about my gas furnace(I never had gas before), and it's maintenance. He also took a look at my wall ACs, and gave me a little in-service about them too. I highly recommend him and the company. read more

Whether you need a commercial or residential hvac technician give Desert Air a call there knowledgeable fast and friendly you wont regret it! Thanks for getting my units running right Desert Air! read more

I have been using Desert Air for years and have always been pleased with their service. Everyone is super friendly and helpful, from the person who answers the phone to the technicians who have come to my home. read more

Just spoke Meredith at the office. Wow! Her tone of voice when answering and demand of address even though not needed. When she's able to look up by caller ID afterall.. not friendly for sure. I know there maybe high call volumes with the heat that we're having and customers can be frustrated. Lets face customers are only calling because their ac's aren't working... frustrating I'm sure. As a voice of customer service I feel they should be trained to deal with such.. or refresher. Not someone I'd want answering for my business read more

We recently had three top of the line a/c heater units installed. We had a top notch experience with Desert Air. They have always done a good job with annual service as well. We felt their fees were fair vs. the other quotes and they did not try to hard sell us during the process. Brad and his team of Isidro, Todd and Brian did a great job. They arrive on time in the morning and work through the day. They explained what they were doing clearly and made sure to walk us through the technology. They followed Covid safety protocols, wore gloves, masks and foot coverings when entering the house and were careful throughout the process. They are professional and courteous. I would highly recommend Desert Air. A big thank you to Brad and team for your service. read more

I've used Desert Air for a couple of years now and recently scheduled an appointment for a bi-annual standard service as part of my annual service subscription. I had to schedule an appointment 3 weeks from the day I called to schedule and when my appointment day came, the service tech failed to show up. I called the office and asked where the tech was and they said that since I didn't answer a phone call to confirm the appointment (they didn't tell me I had to do that when I scheduled the appointment and I work and am not always able to answer a personal phone call) that my appointment was cancelled. I thought that when a company makes an appointment, they show up?? I expect those with whom I do business to show up when I've made an appointment with them. I arrange my life to accommodate and then they don't hold up their end of the bargain. During my conversation with the office they said I'd have to wait another 3 weeks for an appointment. No thanks, I'll be using another service. read more

Had to follow up with another 5-star! Today was install day... and after 12 days with not central HVAC, we are incredibly grateful!!! Of course to have AC back, but mostly for the impeccable service, professionalism, politeness, and hard work of Isidro, Rylan, and Mike with an assist by Todd (and Mark?) to get the unit over the wall. Truly great work by great people. You have our business always and will always be our referral for anyone who asks. Thank you!!! read more

Recommended by my neighbors. Phone contact very cordial and professional. Service was provided an hour earlier than expected with 2 confirmation calls. Tim was very professional and followed Covid requirements. Very good communication with finding and fixing air conditioner in the time frame he told me. Left me with the feeling that Desert Air Conditioning Inc is fair, friendly and trustworthy. I will highly recommend. read more

We had a plug in our condensate line and the area around the A/C unit was flooding. Bryan was the technician who came out. He showed up early and did a quick diagnosis and repair of the problem. I highly recommend these guys. They've been in business here locally since 1954. I think that says a lot. read more

My air conditioner stopped working when it was about 100°. I spoke to Brandi and she was able to get a repair crew out here a day earlier than expected. Mitch and Beto called ahead to let me know they were on their way and arrived when they said they would. They were so nice and professional and had my air conditioner up and running in less than 10 minutes! My husband thought it was the compressor but they figured out it was just a fuse, which they had with them. Many companies would spend time finding a more expensive problem to fix. I would definitely recommend Desert Air. read more

This company has been so good to my mother. She has an upstairs condo in Palm Desert with a 30 year old AC unit. Over the years, she has used their twice yearly maintenance program and it has nursed the AC along with a few fixes and freon along the way. They never tried to overcharge her and she trusted them completely. I highly recommend them for installation and maintenance. read more

Called around 4:30 they had some one there within 30 minutes. He was thorough & honest and had it fixed for a reasonable price too! I have rental properties my old company sold to someone else. I have found a great replacement. You have earned my business!Thank you read more

My HOA recommended this firm to tune up my air conditioning system. The technician, Mark, arrived on time, was thoroughly professional and easy to talk to. He discovered that the capacitor was almost shot and recommended installing a new one. This did not surprise me as the a/c system had not been serviced in the 11 years I have been here. He found nothing else amiss. He installed the capacitor, spent about 2 hours checking everything out and found nothing else amiss. Their rates are reasonable; I could not have been more pleased. read more

When one of their employees came out to fix our airconditioner in 2015, he was rude and frankly I didn't trust him. They charged over $250 and then hit me with a diagnostic fee too. I asked them to waive the fee, which they (Brad) agreed to do and noted on the invoice. Less than 2 years later, with very little use, the problem has returned. I called and was told I have a "balance owing" of the diagnostic fee! There are plenty of better options in the desert-- move on. read more

I have owned a condo in Palm Springs for over 17 years. Yesterday Desert Air saved me one more time. My AC went out at 3PM when it was 110 degrees. I called and was asked my address. They had all of my info but told me that all of their service techs were in the field and may not be able to get there until today. At 5PM they called and said that a service person was on the way. Ysidro arrived and found the problem and fixed it. He spent time showing me exactly where the problem was. This is not the first time that Desert Air has come to my rescue. The price was exactly what I was told. I will never use anyone else. Thank you Desert Air! read more

Desert Air is great! They arrive on time, are friendly and don't make a mess! I would definitely recommend them if you need heat or AC service. Have been using them for three years. read more

OMG where do I begin? Tears they were THAT good to me! Every single staff member there is phenomenal! In todays world, it's rare that you find such excellent customer service and professional people! Kenneth was amazing and the techs were soooo patient with my set up for the wifi thermostat! I wouldn't use anybody else in the desert! Thank you Desert Air for my beautiful new heater and air conditioning, love it! read more

Updated to "1" star. Had them out to change a filter, UV lights, and catalyst grid in my HVAC system -- a standard annual Lennox maintenance package. They forgot the UV lights which were in the bottom of the box. This is a standard 3 part kit from Lennox which Desert Air should be familiar with, since they are an authorized dealer. After paying for a service call I had to call them back within the hour because they forgot to put in the UV tubes. They charged me another $65 service fee. So they forgot to put in parts that I supplied in a standard factory service package, and then they charge me for returning to complete the job. Will never use again. I consider this an extremely bad business practice. read more

Was able to get a same day appointment for my AC that wasn't working. Bryan the technician was so nice and informative. He answered all our questions. I definitely recommend desert air! Very satisfied customer!:) read more

after getting several bids, i decided to go with desert air based on reviews and neighbors recommendations, best decision i ever made!!! steve gortz, the sales rep, was thorough, professional, answered all my questions, and was available every step of the way, and was even here the morning of the installation to make sure everything was right! and the installing staff could not have been more knowledgeable, polite, and exact in every detail! thank you to adrian, matt, rick, and especially isidro, who was "above and beyond the call of duty" in making sure that the job was done perfectly! i am more than pleased, and will recommend desert air 100%!!! read more

Desert Air has consistently over the years we have had service with them provided reliable and professional service. Their technicians arrive on time, their prices are very fair and their technicians are professional, knowledgeable and friendly. I would highly recommend Desert Air. read more

This is a great company to do business with. Every person that answers the phone or comes to the house for service is knowledgeable, polite and efficient. Their services techs are people you trust to have in your home. They take care of their assignments, explain what they have done and why, and leave everything in order. Would always recommend this company to anyone. read more