I had such a great experience here last night! I walked in telling the woman working that I can never find sunglasses I actually like on myself, and within minutes she picked out two pairs that I absolutely love. She really knew what she was doing and made the whole process so easy and fun. On top of that, they were running a great promotion, which made it even better. I'll definitely be coming back and would recommend this place to anyone who struggles to find the right sunglasses! read more

Tessa was the nicest!! Came in for a repair and she did it effortlessly an was a pleasure to talk too. Highly recommend this shop better than any other location in OC. read more

I understand places may be understaffed but if you are open at designated times why wouldn't there be someone on the floor? I came during my lunch to pick up an order and have to wait for your store staff to come back. Do better read more

Sunglass Hut - "Sorry be back soon " sign - Sunglasses Near Me - Tustin, California

Pretty Horrible service. I attempted to try on the versace ve2265. It only had the black lense and I wanted to see what the gradient lense looked like. I asked the vertically challenged girl with glasses if she can show me and instead of answering my question she proceeded to argue with me. That it was the only lense and there is no gradient lense. I asked her to please check the box as it would probably be there. She gave me an attitude and refused to check and said there isnt one thats all it has. Saying that is only at versace and ignored that it was on your website. Sunglass Hut please train your employees properly. Here is a picture from your website showing the two different lenses. I will go to another location where thier employees actually want to sell Sunglasses. read more

Sunglass Hut - Black Lense - Sunglasses Near Me - Tustin, California

See all

Tessa !!! She is simply exceptional! Warm, accommodating, and empathetic! I was grappling with a persistent headache due to poorly balanced and uncomfortable sunglasses. She not only put a smile on my face but also alleviated weeks of discomfort with her friendly demeanor and expertise. Thank you Tessa for being a great example ! read more

Came in to check out some Ray Bans I'd been eyeing online & ending up buying today. Savanah was super friendly & helpful making sure the glasses were adjusted just right. She even offered to clean up & adjust my old pair. Pleasant shopping experience! read more

Jalen at the Tustin Marketplace location is great. He was super helpful and is the reason I made a purchase when I visited, as I was just planning on browsing for ideas for sunglasses for my wife. If any managers are reading this, know that you are lucky to have him as a representative of your company. read more

Came here to help assist me with some glasses that were missing a screw. Lady was very helpful in repairing them for me. Highly recommend this location. Previously went to the south coast plaza location to help and they referred me to a website to order the screw. Some location still have great customer care. read more

The employees were nice and welcoming. Sherwin, was great at assisting and answering all my questions. He helped fix all my concerns as well with the glasses I had interest in and ended up purchasing. read more

This place is shady! I went in awhile back to take in my damaged Dolce and Gabbana glasses. They honored what was called replacement coverage where I got 50% off what I paid which was one 167.50. Towards a new pair of glasses. I then purchased a new pair of sunglasses and I had a remaining balance due of 154, I paid this with my credit card. Long story short, I took the glasses back to return them because they just were too dress up for me. They were telling me they could not refund the replacement coverage. However, no where was that said on the receipt or sent to me. I even looked it up online and no where does it say that you cannot return a pair that was a replacement coverage pair. I ended up waiting in there for three hours while called customer service and went in circles. And I still do not have my $167.50 gift card. Then magically they created a transaction in order for my credit card to get refunded. However, the gift card is still up in the air so basically I gave them back my old damaged pair of DG sunglasses and at this point now have nothing for them. The store manager Brittany is supposed to call me in 3 to 4 days. read more

I went into the store to do an exchange and had a complicated issue. Savanah the store manager I believe did everything she could to help me out. In the end I could not do the exchange but appreciate how she went above and beyond to try to make sure I was happy even if it was beyond her control. She cared so much that I left happy and was disappointed she couldn't help me, but fact she tried all she could meant a lot to me read more