Came to Target Optical for an exam and also glasses and contact lenses. Daniel provided excellent customer service and is both very professional, nice and patient. He went through the vision coverage in detail and helped with recommendations on the frames based on criteria I provided him. He also look for ways to maximize my savings so I appreciate that! read more

This was my first visit here. The staff were polite,they helped me select a pair of glasses, pointed out where to find the best prices on frames, and even gave me a discount. I found exactly what I was looking for,the selection of frames here is excellent, with prices ranging from budget-friendly to the higher end of the market. While I wait for my glasses to be ready, thanks,I highly recommend this optical shop. read more

Love this eye doctor, Took my mom and we end up getting 2 progressive glasses with beautiful frames of coach and Rayban. We had Isaiah Taylor helping us out and he has such amazing attitude and great customer service and he is very helpful and knowledgeable, Also Daniel the manager was very nice to us and gave us good advice. Thank you Target Optical we will always shop with you. read more

Target Optical - Eyewear & Opticians Near Me - Irvine, California

Came back here to replace my lenses from frames I bought here 4 years ago. I was greeted promptly and helped out right away! They understood my request and gave me all the information I needed. When my lenses came in about 5 days later, I returned with my glasses to get the frames replaced. The same girl that helped me out was there and she remembered me! She said "welcome back, I assume your lenses are in?" Incredible memory! I waited for about 10 minutes to get my lenses replaced. My prescription was stronger but the lenses were slimmer- that was a nice surprise! I will be back for all my glasses needs :) read more

I appreciate that the store lead reached out to me, and let me know that the staff had changed, and assured me of positive changes made. This action alone has convinced me to give them another chance. I think customer service is important, and really appreciate and respect any manager or lead who listens to feedback and takes action. read more

Probably the most professional, efficient and friendly experience I've had ordering glasses. Was promptly greeted and helped upon walking in (no appointment) by Stephanie. She helped me choose the right type of progressive lenses for these aging eyes. I was in and out of there in probably 30 mins. That's a great thing bc I had 2 kids in tow who waited patiently in the waiting area but their patience only can go so long. When I came back to pick up my glasses, Daniel helped me out. He was able to explain to me how to adjust to my new glasses as I'm brand new to progressives. He even mapped out the differences on the lens and showed me how it's composed. He helped adjust the frames to fit my face and suggested nose pads online to help me out with my Asian nose bridge. Very helpful and knowledgeable! He was patient with all my questions. I had such a great experience and I would 1000% recommend this place!! I'll be back every year for more glasses! They have a wide and modern selection! read more

Target Optical has an amazing staff!! They are always so caring and helpful. Eye exams are always quick and efficient, you are in and out within 30 minutes. I wouldn't go anywhere else for prescription glasses or contact lens orders! They're the best! Thank you for your help! read more

I came here with my girl friend to a get her new pair of glasses. Staff was very nice and friendly, and provided her with a nice set of glasses that she really loves. Really quick and easy, would recommend to friends and family read more

Target optical has such knowledgeable staff! I've been bringing my parents for a few years now and Dannie always helps us. She's amazing! The staff is always friendly and attentive! I definitely recommend coming here :) read more

My dad had a falling accident and his frame became bent. His glasses weren't purchased from Target Optical and we were able to get them fixed for FREE. Amazing customer service and I highly recommend this place to everyone. read more

Such a great store with some of the best products and experts in the industry! Daniel does great work and knows his stuff!

I've been taking my high schooler here for several years, and all of sudden I was the one who needed glasses! Both the doctor and the staff were super helpful, friendly, on time, and took their time answering my questions and explaining everything to me. They took extra time comparing my insurance cost vs out of pocket and explained all of my options. I would highly recommend this office to anyone! read more

My girlfriend came in for her first eye exam and Dannie was so amazing and helpful! Can't wait to come back for next years exam lol.

I had the best experience with Daniel! he was wonderful! Experienced, professional and just excellent to work with. Thank you Daniel

This review is purely for the optical section, and not the doctor. I recently received a gift card in the mail - one for me and one to give to a friend for a discount on a new pair of glasses. On both occasions of picking out and picking up my glasses, I worked with Daniel who was very helpful and thorough in his explanations. Even though he was the only one working at the time, he never made me or my family feel rushed in making decisions when there was another customer waiting for him. He made sure to check the fit of my glasses and made the proper adjustments before I even asked. When my mom picked out her glasses Daniel used the iPad to take measurements of her eyes in relation to her frame and he even showed me what exactly it was measuring (I hadn't seen this before, and I had previously worked in optical for a few years). Additionally, Daniel put some nose pads on my mom's beloved sunglasses that have a tendency to fall down her nose, and now my mom is even more stoked to wear them about! I highly recommend working with Daniel if you are picking out some frames at Target Optical. He's very knowledgeable and has great customer service. read more

Excellent customer service! Friendly staff, professional, and courteous. Great experience!

I was shopping at target and stumbled upon the optical and walked in browsed and Daniela was so welcoming and all other staff as well I asked a few questions about insurances they accepted and I will definitely be scheduling an appointment after the holidays ! (: read more

Everyone was very helpful. They especially kept cost in mind when looking at lenses. I love them.

Daniel was very understanding and kind to the fact that I was on a major time crunch! He's very friendly and knowledgeable, and helped me navigate all the various prices and insurance. The doctor was great, but I felt like she was getting a little impatient with my questions during the exam. It was the end of the day, so could have been a long one for her. Will go back again when needed. read more

I went in for an appointment sometime in October, and they said they were too busy to print my receipt and prescription and would email it to me. When I reminded them a few days later, they sent me a picture of my prescription that was displayed on a computer. That is an extremely unprofessional way to give a customer their prescription. I had to call multiple times to remind them, only for them to only send my prescription, send my prescription twice instead of my receipt, etc. When I went to order my contacts elsewhere, the other optician made multiple comments about how unbelievably unprofessional it was that this was how this optical center was operated. Only today did I finally get a receipt for a visit in October. Both doctors I met with were great, but the lack of professionalism and organization would make me advise anyone to stay very far away and go elsewhere. read more

Dr. Ciobanu and her team are amazing. My whole family has been coming here for years. Dr. Ciobanu is so professional, friendly, thorough, and I have never felt rushed. I have also had experience with the office staff. Daniel is so kind and knowledgeable. He takes time to go over all the options and is great at explaining everything. Daniel is very welcoming, kind, and patient. Everyone in this office really cares. read more

Quite honestly, Ezra and Daniel are a expeditious delight to work with. They know what they're talking about, and quick to get it done, and informative about the process. Be nice to these guys. Working inside such a busy place isn't at all easy work. It's a tough crowd. read more

I've been seeing Dr. Ciobanu for years. She's always professional and on time. I even have my kid see her. The advantage of seeing one doctor over a long period is that they have your records and pictures from previous years and can make comparisons. Daniel is great too -- always helpful, goes out of his way to help us find the right style and fit of glasses, and takes the initiative to fix any problems with our current glasses. I've been to other places for glasses, but go back to Target for their ability to work with our insurance, the convenience of the store, and the good people they hire. I've never had an issue with picking up my new glasses/contacts. Delivery is never terribly long. I do wish they had more styles and colors for older kids/preteens, but other than that, I would recommend. read more

Dr.Ciobanu and the staff are so kind and always willing to help! Special thanks to Melissa for being so attentive and ready to proceed to the next step. I never had any issues coming here and can see why they have so many happy customers leaving. The doctor ensures that everyone is seen in a timely manner and always caters to her patients' needs. Definitely will come back and recommend all my friends to get their eye exams here! read more

This review is only for the support staff ( Manger Don) NOT dr. Ciobanu (wonderful doctor). My family and I have been coming to Target Optical for the past 7yrs, The support staff was so pleasant and competent. At the beginning of 2020, this new manager, Don comes on board and all of the previous staff (pleasant and competent) are no longer there. The only person that knows how to order contacts, glasses and dealing with insurance is Suzanne. The rest of the support staff are duds. I had an exam in January, Dr. Ciobanu prescribed new prescription for my daily lenses and suggested that I try some eye drops to help with the dry eyes. Unfortunately Don helped me with prescription ordering. First, he over charged me because he didn't understand how to use the insurance system and second, he ordered my 2019 prescription instead of the current one, 2020. Yes, this is a man that is managing the front of the business. I asked for samples of eye drops and he told me that that don't have any samples. Total BS as I've always receive trail size samples. After receiving my incorrect prescription contacts, I waited for Suzanne to come in so that I didn't have to deal with incomplete Don. Suzanne had to return and reorder the correct prescription. She was happy to give me a sample of the eye drops. As much as I think Dr. Ciobanu is a great doctor, unfortunately, the support staff has a major role in the practice. It's not worth it to have a great doctor and have to put up with the lazy, incompetent support staff. read more

Went in today to get my sunglasses fixed, 5 minutes later they were done. I believe it was Daniel that helped me out!

I have been a repeat customer for 2 years and on the 3rd year, they lost my entire file. Their filing system is not electronic. Everything is done with a paper trail. At my most recent visit, they kept telling me I did not have VSP. It turns out they were reviewing the wrong customer file this entire time I was there. I'm not crazy pissed off. I just really don't have time for this and since they lost my entire file, it makes it simple just to leave and go somewhere else. The idea of coming to Target to shop and get your eyes checked was definitely appealing. It's convenient. I didn't care for the customer service at checkin or checkout. For the most part, the retail workers were just talking amongst themselves or gossiping. I met a different doctor every year and they were nice and knowledgeable. There was nothing personable about any of them for me. I kept coming back because it really was nice to shop around Target. There were high tech modern equipment.... ironic that they did not have an electronic coming system. The office was small, narrow, and to the point. I came back for Target but there's like 2 other Targets in the area so... read more

I got a great deal on my glasses. $99 for frames and lenses with a $200 purchase of contact lenses. EXCEPT the lens coating started to peel about 6 months after I got them. I've never had that before. See photo. Target said that the warranty didn't cover this, but I could get a deal to buy replacement lenses for $113. Of course, I don't want the same brand of peeling lenses again. I was assured that my specific lens is no longer stocked. Hmm. I wonder why? Peeling coating perhaps! I'm not happy about the sub-standard lenses. This review has no relationship to the resident optician. She is very good. Target Optical is run as a separate prescribing store. read more

Target Optical - The peeling around the edge of the lenses happened after simple cleaning. No abrasives, used a soft lenses cloth. #NotHappy - Eyewear & Opticians Near Me - Irvine, California

Horrible customer service. Lethargic staff. Won't use them ever again. These people have no sense of urgency or respect for your time. Clearly being located within Target has made them complacent. Received text that my order was ready for pickup. Had to wait for a very long time for the slow moving staff to trouble themselves with giving me my order. Consumers have choices. Never again. read more

Great experience and Daniel helped me (more than my husband ever could have) choose the best glasses for my face and my prescription!

This is my second year coming here and I really enjoy coming here. Dr. Ciobanu is very kind and patient. She always takes the time to address my concerns. Dannie really helped me a lot when it came time to pick out my lenses and she gave me the best options with my insurance. She helped me pick out some frames that I love after listening to my requirements. My glasses, lenses, and contacts came quickly and I am very happy with the service. I am always greeted immediately and seen on time. read more

I enjoy going to this optical because I can get my shopping done at the same time. The location is hidden in the back of the store. They also have a small optometrist office as well. I go ask for glasses. They give me glasses and that's it! No complaints here! read more

I have to update this because 6 months later and after a second visit of explaining how my contacts do not fit well on my eye and irritates them, I still have issues. The doctor insisted it was correct (even though she wasn't the one who initially did my exam) and I can't even use them. I am not new to wearing contacts, Ive been wearing them for over 13 years and I've never had a doctor tell me I was wrong on how my contacts felt in my eye haha. Disappointing because I wasted so much money on them. Would never come back to this location for an exam. Wait staff in the front is not helpful either, not sure what is up with this location. read more

Have been coming here for my annual exams for the past 2-3 years. Used see Dr. Diana Ciobanu but the past couple of years there are new resident doctors. They are friendly and get you in and out! Great at answers questions. Big plus is that they never pressure you to buy their glasses! I recommend this office to others that live around here! read more

Target Optical - Nice clean office. They are friendly and get you in and out! - Eyewear & Opticians Near Me - Irvine, California

I had the best experience at Target Optical! I was a little skeptical going in since last time I visited I did not love my glasses as they scratched quickly. I met with Daniel who is absolutely LOVELY! Helped me pick out a great pair of glasses and let me know about protection on them. He is personable, knowledge, and a huge asset to this store! I was not planning on buying glasses here and he truly changed my mind and felt like a friend helping me pick out glasses! Dr. Do is FANTASTIC! She gave me an extremely thorough exam while explaining everything she was doing and what it meant. She made me feel very comfortable and is also extremely personable and friendly. Loved this team and will absolutely come back in the future!! read more

I've been loyal to Dr. Ciobanu for the past 4 years. She is an incredible doctor. Her staff has been super helpful and patient whenever I had insurance hiccups. She's always provided additional insights and recommendations for good eye health. I highly recommend this location! read more

Doctor was informative. I like how she gave me the option to go w/ a lower prescription bc that definitely helped in getting me more comfortable w/ contact lenses. I think they have an OK selection. Customer service in the retail portion is limited. I recommend making appts online bc if you call less than 50% of all the times I've called no live person answer. Other than that, pretty happy. Got my contacts by mail less than a week later. Will keep coming back. read more

Exceptional service!!!! I've purchased glasses here a few times. I bought a pair about a year ago, and Mark (dunno if he's still around) was amazing. Picked out the perfect pair for my face. When I came here about a month ago, I was ordering another pair to spend my flex spending money. The girl (wish I remembered her name) was also great. Helped me get the best deal possible, and was so nice. read more

This was my first experience using Target Optical and I met Dr. Ciobanu. She is an incredible doctor. Diana answered all of my questions. She is nice and polite. I definitely recommend to visit this location to take care about your sight. read more

Terrible client service! The guy looks like I owe him a million dollars. Never come back again