Most of the reviews you see are for Dr Moeser but this review is specifically for Dr Lopez who I saw and will give him 5 stars no question I recently visited Tustin Optometry for a routine eye exam and my experience was great. Scheduling was convenient and location is great with easy parking. Dr Lopez saw me right on time, very patient and discussed my eye health history in great detail. He is ofc very experienced but at the same time very approachable. The assistant staff is extremely helpful with pre-exam tests plus scheduling changes. I also got some good advice ordering new prescription lenses via my insurance. I will update this review for completeness once I receive my prescription lenses. But for now, I am certainly glad I have this option in Tustin versus driving miles in traffic to either Irvine or Newport Beach. read more

I needed a new optometrist and this was close to my virtual office. The doctor and all of the staff members were nice and friendly and very efficient. I don't have vision insurance but what I paid out of pocket was reasonable. The first prescription the doctor gave me was not filled properly at Costco so he had to redo the prescription. And when he had to see me a second time he did not charge me. Eventually we got it all sorted and everything is as it should be. The staff here is very nice and friendly. And I will definitely come back here in a year's time. read more

I recently had an appointment with Doctor Moeser and being a patient for many, many years, each time I couldn't be more impressed. He is professional and always takes the time to explain everything in detail. The office staff both Beth and Claudia are very helpful and friendly, making sure that everything I needed was taken care of. If you are looking for an eye doctor who is great I highly recommend Dr. Moeser and his office! read more

This was my first visit to Tustin Optometry, and I was genuinely impressed. From the moment I walked in, everyone was friendly, welcoming, and extremely helpful. The team made the entire process smooth and comfortable. Their selection of frames was excellent, a great mix of budget-friendly options as well as stylish higher-end choices. I also appreciated that they use newer technology during the exam, which made everything quicker and more precise. Even better, they accept my company's vision plan, which made the visit even more convenient. I left feeling confident about my eye health and absolutely love my new frames. I will definitely be returning, and I'll be recommending Tustin Optometry to my friends and family read more

Great staff and turn around time for glasses! Got an RX for my gentle monster glasses and they were perfect.

Dr. Moeser has been my doctor for the past 5 years and Dr. Moeser and all his staff are so friendly nice and make the process so easy! They are always on time and my examination took about 20-30 minutes time. Professional team of experts and highly recommend! read more

I had a very upsetting experience at Tustin Optometry today. I called the office in the morning around 10 AM and spoke with a woman to schedule an eye exam for my 4-year-old daughter. I provided all the necessary insurance information, which she confirmed through their system. We scheduled an appointment for 3:45 PM, and I even received a confirmation text. We arrived at 3:40 PM, and after waiting a few minutes, I was handed a form to fill out. While waiting, I overheard a conversation between the receptionist and the doctor in the back, and it sounded like he was confused or frustrated, saying he didn't have a child's chart. We were finally called in around 4:00 PM. From the moment we met the doctor, his demeanor felt off--cold and visibly irritated, which felt completely inappropriate for a child's appointment. I tried to give him the benefit of the doubt since this was our first visit, but as the exam went on, he became increasingly agitated and rude. Eventually, he told me he couldn't complete the appointment and that we needed to see a pediatric optometrist instead. I explained that I had called earlier that morning to make this appointment specifically for my 4-year-old, and that no one mentioned it would be a problem. His response? "We fired her... no, we didn't... but you can't blame me." The entire situation was incredibly unprofessional. I had packed up both my kids, drove a full hour round-trip, and was blindsided by a refusal to provide care that could have easily been communicated well in advance. They had hours to call me back and let me know if they couldn't see a child, but instead, they let us show up and be treated so poorly. This was one of the most uncomfortable and frustrating doctor visits I've ever had. I would absolutely not recommend this doctor or this office to anyone. read more

Been going here since I was a child, and I absolutely love it here!! Beth and Claudia are always so helpful, and Dr. Moeser is an amazing optometrist!! I definitely recommend Tustin Optometry!!! read more

I can't thank Dr. Moeser enough for saving my vision! After complaining of a blurred spot in the center of my vision, I was examined by an Ophthalmologist in Fullerton who came highly recommended. That Doctor did a very thorough exam and told me there was nothing wrong with the eye. Since I was having a great deal of discomfort in my left eye, I was suspicious of his diagnosis and made an appointment with Dr. Moeser. Unsure if my Medical Insurance would pay for a second opinion, I decided to use my Vision Care and see an Optometrist to speed up the treatment process and to bypass a lot of insurance red tape. My Wife did some research and read many reviews on "Heath Grades" and "Yelp" before we settled in and made an appointment with Dr. Moeser. Having never met him before, I was surprised that he had all the same modern equipment and a bunch of impressive plaques on his wall. He ran all the same tests the Ophthalmologist did and a few more. Shortly thereafter, Dr. Moeser diagnosed a severe problem with the eye and recommended I seek treatment from a Retinal Specialist. The Search was on again. This time I ended up at the Jules Stein Institute at UCLA. I met with the Chief of Staff, Dr Steven Schwartz and again went through a battery of tests. When the results were in, he commended Dr. Moeser for his skill for catching a very serious problem that would have lead to blindness in that eye if left untreated. That same day Dr Schwartz performed an emergency procedure to treat a blood clot that was putting pressure on my optic nerve. I'm one who reads Yelp reviews with a lot of skepticism, but Dr. Moeser was a great find and is obviously a very well trained and outstanding Physician. He also has a very quirky sense of humor that I'm sure you'll enjoy as well as I did. read more

Tustin Optometry - Treatment to remove a Blood Clot UCLA found as a result of Dr. Moeser's diagnosis. - Optometrists Near Me - Tustin, California

This is the best optometry group I've ever went to, and I highly recommend them. They will work with you and your insurance and take care of you very well. read more

Excellent service. Very thorough exam! Highly recommend. They are so professional. You are in great hands here read more

Robert Morse optometry couldn't be nicer. I was next door at Tustin Brew Company and night have had 1 too many beers and broke my glasses. I walked next door and they were kind enough to fix free of charge. Thanks guys. read more

I knew my eyes were going bad since seeing the sports scores on ESPN we're fuzzy. I made an appointment since my insurance was accepted here. I was very comfortable during my appointment. We talked about how Tustin has changed throughout the years. After the check up I chose my frames and also went with the anti glare or whatever it's called for night time. My glasses were ready in less than a week. I was very happy. Soon I'll probably need different glasses to see small print. I will definitely come back when that time comes. read more

Excellent customer service and great care! Dr. Moeser is so thorough and really knowledgeable. The staff went out of their way to help me get in quikly and to help me find the perfect glasses. It is rare to find such great customer service today but this team really delivers. I was looking for an Ophthalmologist originally but Dr. Moeser is so good and has all of the best equipment - I feel that I have everything I need with this team and will continue coming back year after year. read more

The customer service is not great. I felt that the lady who answers the phone does not care for the customers at all.. I called in to drop of my glasses which I already have the prescription for and glasses. As I have already previously dropped off glasses with them in the past I called to verify that they were able to receive my glasses for drop off to have a prescription put in an hour before they closed- the response I got was that they could not help me and to come in on a day that I could take off work? After I told the lady I couldn't take a day off work she emphasized "well just take work off", "why don't you just have someone cover for you" not everyone can just take a day off work. She basically told me what to do with my job. I had called in a week prior to this day and asked if I needed an appointment and the answer was that I didn't need an appointment for a drop off of glasses , that I could just drop off my glasses. Long story short the lady was rude. I understand what it's like to be busy but speaking to customers rudely does not help. I'm upset, I will not be back here. read more

Great first appointment here. Everyone was super welcoming and kind. Denise in the front was very informative throughout the whole process. Dr. Moeser was great. Very efficient and went over everything with me clearly. Has a nice selection of glasses available at different price ranges. read more

Staff is very patient and very helpful. Dr. M. is amazing, haven't seen him in almost 2 decades when I was elementary, and here I am in my 30' back again, and he is still the same, brilliant optometrist I remember. I would highly recommend Tustin optometry to anyone in need. read more

Fantastic! I've been wearing glasses for 27 years, and I've never had such a great pair. The staff is friendly and helpful (and super patient with kids who change the frame they want 7 times). I've never looked forward to eye doctor visits before. Thank you so much for everything! After my optometrist of 20 years retired, I didn't think I'd find an office that could compare, but found this place by accident, and it was a very happy accident. Highly recommend. Been going there for 2 years now. You won't regret it. read more

The staff here is kind, thorough and caring. They took their time with me, as this was my first time needing glasses. I've already referred many of my friends and family. And it doesn't hurt that the Dr is aware of life's realities.. makes for satisfying conversation read more

Great overall experience! Dr. Moeser's front office took me in quickly and professionally - the process was simpler since I downloaded their new patient form from their website and brought it in filled out. Dr. Moeser explained everything to me and made sure I understand what was going on with my contact lenses and glasses. read more

Dr. Moser is the best! He knows his stuff and his ENTIRE staff is wonderful. Can't say enough about him and his practice.

This review is for the staff. The doctor is actually very thorough and explains what he's doing and why. The staff on the other hand are unprofessional and rude. I'll take my money elsewhere. read more

great staff from the front reception exam and to the doctor. i feel very comfortable having this team take care of me and my needs. i went from wearing glasses my whole life to wearing contacts and feeling much more comfortable too. thank you again read more

What started out as an adjustment on my 6 year old frames and a fitting for a new pair of glasses turned into an adventure. I was warned over the phone that my frames might break because of how old they were. I couldn't wear them as they were, so, I brought them in. They broke. No problem, I had a spare of the exact frame. I had already broke the 3rd pair in the same place that these broke. I really wanted new lenses put into the frames I purchased on line. (do not do this!) The bridge was wrong for my face and Beth was honest enough to tell me instead of pacifying me. She spent over two hours with me calling my previous optician, measuring, my lenses over and over and pulling all the frames she thought would work. I worked retail for over 30 years and I would have told me to get the hell out of there. Beth, on the other hand, was so patient with me I wanted to hug her. We decided on a frame and went with the prescription Dr, Moeser prescribed. I'm keeping my fingers crossed that my sensitive eyes will be nothing but pleased. I highly recommend Tustin Optometry for their kindness and professionalism. Thank you read more

First time here for an annual check. Everything was quick and the staff was friendly. Will definitely recommend!

Let me preface this by saying I have been coming to Tustin Optometry for over 10 years. My parents set me up as a patient here when I was a minor before I knew anything about anything. If it were not for the low cost they offer with my medical plan, I would have left years ago. I think it's time I finally take my business elsewhere. Dr. Moeser is terribly unfriendly. I think it's one of those cases where he thinks he is funny, but he's actually just rude and judging. Every time I've come in here he has made it a point to offend me on multiple topics ranging from my work place, my education, my university, my diet, and my interests. I have shirked it off for 10 years thinking every time before I came in for my next appointment "this time will be better." I have come to terms that that was wishful thinking. I come here to get my eyes taken care of and to make sure I can see in this world, not to be put down by a snarky, judging old man. Also, when I first started going here, the staff was very upbeat. After some time, they seemed to adapt to the doctors unpleasant disposition, which was very disconcerting. I called in for my prescription and the receptionist was very rude and assumed that I would be buying frames online and they could not help me with fitting or that they would be wrong. I know they make their money solely off frames, lenses, and contacts sales, but can they make it less obvious that they don't care about their customers? There is a new receptionist that is absolutely wonderful and I fear for her decline in upbeat attitude the longer she works in this environment. I do really like one receptionist still. I am forgetting her name at the moment, but she has dark hair with some grey, very wavy hair, with a darker complexion. She's lovely and has never been rude to me. Other than that, this office needs some serious attitude adjustments. I would not recommend this office, especially Dr Moeser, to even my worst enemies. No one deserves to feel judged and put down when they are looking for medical help. read more

Our previous optometrist retired. We asked a friend for a referral. Dr. Moeser is awesome! Now all four of us are going to him for our glasses. He has quite a selections. He explains things where we can understand. The office has cutting-edge equipments. His staff are so nice. We all love going to Moeser! read more

My family has been using Dr. Moeser for many years. I have always found Dr. Moeser to be very thorough, informative and friendly. His staff is also very helpful, efficient and friendly. Under his care, I have been able to wear extended wear contacts for more than 20 years. With his help and expertise I am able to wear contacts that provide up close reading and distance vision at the same time. I would highly recommend his practice to anyone that wants excellent eye care from a true professional. read more

I've trusted Doctor Moeser with my eyes for well over 20 years now. (Hard to believe) His staff is attentive and friendly. Dr. Moeser treats you like a human being, not like a number he needs to pass through his doors to pay the bills. I am well read when it comes to a treatment and he is patient with all of my questions. His prescriptions for eye wear and contact lenses are always spot on. Recently I had an eye injury from playing basketball. He told me I needed treatment immediately and referred me to a retina specialist. I had a big sale in Los Angeles and didn't want to miss it and I was going to put off the treatment for a couple of days. Dr. Moeser professionally impressed upon me how critical it is to have this done now. I took his advice and after speaking with the surgeon later I discovered that Dr,. Moeser probably saved the sight in my left eye. Forever grateful. I've referred many friends and family to his office. Mark Malatesta read more

Dr Robert Moeser and his entire staff are really caring folks. Everything works like clock work at this office. The eye examination is thorough and Dr Moeser uses state of the art testing equipment to make sure your eyes are kept in the best shape possible. He is personable and explains the exam. There is a good selection of frames from which to choose. All insurance questions are answered and everything is done on time. I highly recommend this experienced professional to anyone looking for a quality optometrist. read more

I love this place!!! The Dr. And the staff are all very nice,caring And knowledgeable They have a good thing going!!! read more

It's always a very pleasant experience seeing Dr. Moeser. I especially love his sense of humor. He & his staff have always been great at helping my family & me with all of our optometry needs for many years now. I highly recommend Dr. Moeser & his staff. read more

Dr. Moeser is a great doctor and explains what he is doing through every step of the process. The front office staff is very knowledgeable and extremely kind. They have a great selection of frames and can order you different styles/fits. The front office wont rest until you are outfitted with a great pair of glasses. This place is the best! read more

Been seeing Dr. Moeser for a few years and am always satisfied with the level of service he and his staff provide. Dr. Moeser is a fantastic and thorough practitioner. read more

My husband and I have been seeing Dr. Moeser for a number of years. Dr. Moeser and his staff are friendly, helpful, and professional. I especially like Dr. Moeser's dry sense of humor. Earlier this year, after an exam, he told me he suspected glaucoma and referred me to an ophthalmologist. The ophthalmologist concurred with Dr. Moeser's diagnosis saying he was spot on. I ended up having emergency laser surgery on both eyes and I am pleased the glaucoma didn't cause permanent damage to the optic nerve. I am indebted to Dr. Moeser for detecting a problem with my vision early on. read more

We have been going here as a family for years. Love the doc and the front staff. Always friendly and willing to "work with you" to price match competitors such as Costco. Would recommend to anyone looking for an optometrist. He's wonderful with kids too! read more

Great place! It's never a hassle and everyone is very nice. You really feel like the staff truly cares about you!

I always find Dr. Moeser and his staff to be very helpful, caring and well informed. I just switched over to contacts for reading and they've been really great about helping me make the transition. read more

We have been seeing Dr. Moeser as our family OD for several years now. He is excellent with my children and Me. We are very happy with his service, knowledge and staff. I highly recommend them. read more

I love Dr. Moeser. Been going to him for 22 years. He knows his stuff and has a variety of frames for glasses! I highly recommend him!