I came in for an urgent call-in appointment on a Friday morning after a sports-related incident the night prior. The receptionist was kind enough to slot me in even though they were already full for the day. The optometrist that examined me was thorough and succinct in communication. He was extremely reliable in answering some questions I had regarding physical limitations related to the aftercare and walked me through the retina scans. Highly recommend this business ! They are professional, kind, and really care for the patients! read more

I had an excellent experience at FLOE Optometry in Irvine. The entire staff is incredibly friendly, professional, and genuinely caring. They made me feel welcome and took the time to answer all of my questions. The doctor is wonderful, knowledgeable, and truly cares about his patients. They also honored my anti-scratch warranty and made the replacement process easy. I highly recommend FLOE Optometry to anyone looking for outstanding eye care and exceptional customer service.:) read more

The docs are great. Yada yada yada. What sets this place apart is their front office staff. Kind and helpful. read more

This is such a friendly and helpful office, everyone is so helpful and patient. I have been coming here for years and would not change locations due to the staff here. read more

Dr. Wong and the staff are incredibly friendly, caring, and professional. Their office is clean and efficient and they create an atmosphere where you feel genuinely looked after. Dr. Wong is extremely thorough and knowledgeable, taking the time to explain everything clearly. I never felt rushed, and it was clear he truly cares about his patients. What really impressed me was how the entire staff went above and beyond to help with everything I needed. They are very organized and responsive. Their attentiveness and attention to detail is unmatched. If you're looking for an optometry team that is not only skilled but also warm and compassionate, I highly recommend Floe Optometry read more

We've been coming here for years and always have such a pleasant experience. Recently, I was having minor issue with my glasses, the front office staff has numerously been consistent with their help and support. They fixed the issue and I am so happy with my Dita eye glasses. Thank ypu so much to all the staff! read more

This place seems very expensive. I was at Costco which our insurance only partially covers and does not cover for eye check up costs. But the typical frame here costs $200+ and overall if you want two glasses its going to be upwards of $1K+ vs a Costco at 1/2 the price. I just dont get with all the reviews. We are employees of a trillion market value firm and they provide us good insurance still. But this seems very expensive to go through. Saving my time. read more

I have been a patient at FLOE Optometry for about five years, and I can't say enough good things about the team. They're knowledgeable, welcoming, and carry nicer brands than most without ever being pushy. Even after moving to San Diego, I still make the drive because the experience is worth it. Highly recommend checking them out and you will see optometrists and front office staff working at a high level together at this establishment. read more

Dr. Cho at FLOE is truly amazing. She is incredibly patient and compassionate with my elderly mother, always taking the time to explain everything clearly and never making us feel rushed. She also helps me personally and is consistently kind, attentive, and informative. Her staff is just as wonderful--friendly, professional, and welcoming. We always feel well cared for and supported. I highly recommend Dr. Cho and the entire FLOE team. read more

I went in looking for a particular brand of eyeglasses frames that are not easily available everywhere but they were on spot in helping me find it with all the details. Well informed and knowledgeable professionals provided Excellent customer service!!! read more

My annual exam at Floe Optometry lands in January every year and today makes 3 years. I can't express enough how grateful I am for everyone there. Dr. Wong's professionalism and caring attitude makes me leave there extremely happy. And to top it off, the ladies at the office are amazing! Liz and Daisy have always been so kind from day one and they remember me every time I go in. Today I just met Rachel (I hope I got her name right) but she took great care of me. Thank you again so much! read more

I've been going to Dr. Chu for years! I love how attentive and her and her staff are every visit. The office always feels super inviting and their glasses selection is great too. I'm looking forward to going to FLOE for many more years for my glasses and contacts needs. read more

Excellent service, care and support from the staff and the doctor. Highly recommend. Also has Saturday appointments which is very helpful.

Quality care from a first class organization. From the moment you step in the beautifully furnished office to the state of the art services at FLOE, you're taken care of like family. Not to mention, the selection of frames are fashionable and fitting for all tastes. Dr. Wong and his staff went beyond expectations as they serviced old frames that had wear and tear, even offering alternative solutions from the respective manufacturers. I was blown away at the options provided. I would've been satisfied with a simple solution but apparently, they were not. Wow. They are everything you could ask for in the field of optometry and it is obvious they've been doing this for a while, as the nuances of FLOE's expertise is second to none. read more

Been getting my annual eyes exam here since 2019, got my glasses here a couple of times, and most recently lenses. They are always pleasant to work with. I would write another 5 star review for Daisy's great customer support, although she's Real Madrid supporter ;) I'll definitely come back again and will recommend them for my family & friends. One of those businesses they take care of you and make you feel appreciated! read more

I love the doctors BUT this review is about their staff! Their staff is fabulous! Customer service is a priority here and it shows. Kind. Courteous. Helpful. You never feel like you are asking too much. Thank you! read more

Thank you so much for fixing my glasses yesterday! The office where I purchased my glasses (very expensive frame) wouldn't even try to fix them, and the very kind young gal here fixed them in less than 5 minutes, no charge! I also witnessed them treating their patients very kindly. read more

Great Optometry clinic! Very clean, welcoming and friendly staff. Huge selection of frames. Justin did a great job at evaluating my eyes and he gave me a clear explanation of my situation and recommendations. Highly recommend! read more

I've been visiting FLOE for the last 6 years. They have always been my preferred optometry. The doctors are all great and really work to personalize your experience to make sure any of your concerns are taken care of. That being said, there was damage done to the building back in August 2023 and they have been impossible to reach since. I've set up two appointments since then, and they never contacted me either time about not being able to take appointments. I tried for the days leading up to the appointment to get confirmation that I would be able to see someone because I'm running low on my annual supply of contacts, but no response from any number I could find - even the one posted on their door. I'm sure once they get their location fixed up and everything is repaired, they'll be great again, but after being ghosted twice, I had to move on. Great initial 6 years, but not worth the drive out from Riverside to Irvine anymore after getting no confirmation from the team. read more

They were amazing! The receptionist and two opticians were awesome. They were very nice, excellent expertise, and super helpful with finding and selecting products. They replaced my newer lenses into my older frames so I could function and cleaned the what had accumulated between the legs and frame. I have had trouble finding what would work for me before. They had a great selection of eyewear and did an excellent job of picking out several frames that would work for me. They discounted the designer Zeis lenses to better than what I had been quoted and also discounted the frames I wanted which they helped me find And they gave me free eyeglass cleaning wipes and spray to help me keep my lenses clean and not scratched. Fantastic service all around. They were answers to several prayers. Five stars plus Gwen S MD read more

FLOE optometrists are sales people who want to cash in on you. FLOE had me hooked, lined, and sinker on needing all these additional upgrades for my glasses, which was not necessary was my prescription is very low. I only visited them because my ophthalmologist was not accepting my new insurance for glasses and eye check ups. Now with my new insurance, I'm going back to my ophthalmologist, who told me the upgrades were not necessary for my eye prescription. read more

Totally amazing, the doctor and staff really care for my son. Highly recommended. Thank you

My family moved to Irvine and we wanted to go to an optometrist close to our home. We tried FLOE earlier this year. The doctor was good, very thorough. The front office staff were ok, not super friendly or welcoming. The girl who took us back to do the machine tests on our eyes was very nice & friendly. The selection of glasses was very minimal & very expensive. Overall, our visit was ok but I think we will be returning to our old optometrist. read more

After researching and reviewing all of the optometrists in Irvine, I thought FLOE Optometry Irvine to be the perfect match for me! I was looking for somewhere to provide Ortho K lens for me, and not only did FLOE optometry specialize in that, they made sure my experience was as smooth as possible! Daisy, the receptionist was awesome and amazing read more

Daisy, Meghan, and Dr. Justin Wong were INCREDIBLE. I went straight from LAX to the optometry and from the beginning (over the phone with Daisy) to being taken care of and tested by Dr. Wong (who is personable, kind, and honest and ethical) to having the finances explained by Meghan... Oh, my gosh. I'm so obsessed. All the Yelp reviews are true: this place is great. The location is easy to find! The parking is easy and abundant. The inside is clean and organized. I barely had a wait and it was totally not even minded, because the staff was so attentive, offering me a drink to having copies of my information ready for me. I would definitely recommend FLOE to anyone who wants to be treated like a superstar and get the care we all need. THANK YOU, FLOE!!!! and thank you to the Yelp reviewers, who helped me find this place! read more

I am a new patient who scheduled an appointment about a month in advance because I cannot take leave from my work easily. Appointment set on March 6th. March 5th, I get an email to confirm my appointment...stoked! I am getting new glasses so I can see! Show up at the office only to find out that they are closed on Wednesdays (March 6th was a Wednesday). Maybe something happened and they were forced to close on Wednesdays recently? If so, why send me a confirmation email March 5th? I did not get any emails or a call saying that they are closed on Wednesdays and they need to reschedule me. To add insult to injury, I get an email on March 7th saying it was great seeing me and that they want me to review my experience. Here is your review...don't jerk around busy people with busy schedules. I am not sure what kind of Mickey Mouse operations they run here but I do not like to have my time wasted. Needless to say, I chose a different optometrist. read more

FLOE Optometry - Irvine - Optometrists Near Me - Irvine, California

Amazing experience from the moment I walked in the door. Everyone is very friendly and helpful. Best experience I've had at an optometrist.

I've never really thought having an optometrist for simple things is not really necessary. I use technology to keep my life convenient and less stress in my schedule. Experiencing the level of service and care the FLOE team provides, I can't imagine having a greater lift to my optimal health. They are considerate, intelligent, super honest in their frame purchase or not purchase advise (yes they tell you to not buy a frame if they see that is the best advise). The way they communicate and the organization their staff has is nothing short of impressive. Very glad I found an optometrist I can trust and a team I like so close to home. Will never go anywhere else. Check them out if you're in need of their services:). read more

FLOE Optometry - Irvine - One of their beautiful sunglasses - Optometrists Near Me - Irvine, California

Haven't gotten an eye exam in a long time but I chose this place based on word of mouth and the yelp reviews. Very well organized, easy online appointment set up. The staff made everything go very smoothly explaining what my coverage was etc. Dr. Cho's exam was very thorough and efficient. Looks like I found an eye doctor to get an annual check up at. read more

Terrible service. We feel like we are being scammed by everyone in this office. First Liz tried to up-sale then once we paid over $600 for our glasses, they didn't fit right, the staff refused to make it right especially Noey. (Not sure about the spelling). She made us come back with an appointment to see our original optician even though we were originally told we didn't need to make the appointment. They refused to have the optician who's currently working to help resolve the problem. We asked to see the optometrist Carla Chiu, Noey refused to let us see her. We had to demand to see the optician today which was very unnecessary for us to do. The optician who helped us today was helpful. Very disappointed with the rest of the staff who are like bunch of used cars salesmen. You need grownups who understand customer service to run your front office. read more

I haven't been the best about having my vision checked since I had LASIK. This was my second time visiting Dr. Wong and as usual he and his staff are awesome. I believe I was the only patient in the office during my visit and I appreciate that they are taking Covid seriously and not operating at full capacity. Now that I'm in my 30s I have concerns about my vision going forward and Dr. Wong was really helpful about ways to maintain healthy eyes. It was a pretty straight forward exam, I was in and out in about 1 hour after browsing the frames for a bit afterward. Always a pleasure seeing Dr. Wong. Hope I can continue seeing him with 20/20 for many more years to come! read more

I ended up finding this Optometry office on a whim due to an emergency. My eye was freaking out from the evening before and my usual eye doctor was still closed. It was my eyes and I definitely didn't want to wait any longer so my gf took me here. They were able to take me in last minute within the hour or so and I couldn't be anymore thankful. The receptionist(I think it was Daisy) I spoke to on the phone was so sweet, understanding and was able to get all my info to schedule the appointment. The office is located in the same medical plaza as Kaiser, which just so happens to be my branch. Parking can get busy, but not too crazy. We walked in and it was quiet, the front desk addressed me right away. Office space is small and quaint, typical optometry office with a selection of glasses on the other side of the room. The wait was 5 minutes max if that. I was seen by Dr. Chiu and she was amazing! Upbeat personality and very professional. She knew exactly what she was talking about and made me feel better about my eye issue 100%. She took a thorough look at my eye twice and we were able to figure out just exactly what caused it. She's super smart and I felt in good hands. She talked me through everything and answered all of my questions. The whole staffs seems to be very knowledgable. I didn't have insurance, but they were still able to see me at a decent price, which includes a follow up appointment. They don't accept AMEX, but that's not an issue for most people. I was prescribed specific eye drops, so I picked those up at Walmart. It's already been 24 hours and my eye is almost back to normal. I will be seeing them this Friday for the follow-up and I'm looking forward to hearing good things. I walked out of this office knowing I had to leave positive reviews on Yelp because I had such a great experience for my first time here. They treated me so well :) read more

THANK YOU, LIZ! A MILLION TIMES THANK YOU! Never again will I make the mistake of "going elsewhere" out of convenience. I visited another optometrist office and during my appointment I asked to get my existing frames adjusted. The gal who helped me broke the right arm of my arms. The screw broke or something... I was totally bummed and not happy because I do not have a back-up pair and need my glasses for everything. The gal told me there was nothing she could do except tape it up and go back to my original optometrist. SOOO, quick call to FLOE and luckily, they allowed me to drop in without an appointment. I sped over and told Liz what happened. Unfortunately, my existing frames were discontinued so Liz handed me some alternatives. Would you believe that one pair she handed me by the same brand happened to be an exact fit for my existing lenses. WHHHAAAAT?!?!? I was more than ecstatic and so thankful! Liz then recommended me to a jeweler that may be able to fix my broken frames. I will never again steer away from FLOE. Always top notch customer service, amazing staff and just the best! Again, thank you so much, Liz! You are a miracle worker and a total badass! read more

I went to FLOE Optometry after reading all of the 5-star reviews on Yelp. So glad I did! I was suffering from eye contact fatigue and Dr. Wong prescribed miracle eye drops and then spent three sessions with me attempting to find the right eye contact that would let my eye breathe. He is not just an optometrist---he is an artist. COVID safety practices are in place, the staff are extremely nice, and Dr. Wong himself is personable, professional, and extremely patient. Highly recommend FLOE (and esp. Dr. Wong!) to anyone who is on the fence about where to go in Irvine! read more

I love coming to FLOE for my yearly office visit. The front office is always so welcoming (Hi Daisy!) and the doctors are always so pleasant in answering my questions and making me feel comfortable. On top of that, I appreciate their giving philosophy. For every purchase of frames and lenses, they donate a free exam, lenses, and frames to someone in need. And, they take trips to Mexico for eye medicine missions. See you next appointment, FLOE! read more

Friendly, quality service at really good prices. Victoria was excellent. She also helped maximize my insurance. Highly recommend and ask for Victoria. read more

I had been using another optometrist for over 8 years but after a glasses fiasco, I decided to look around for another optometrist in the irvine area. Since I work during the days and have two kids, I needed to find one open in the morning on Saturdays. Luckily, FLOE was open at 8. During my visit, they were attentive and professional. Meaghan showed me the large selection of glasses and the breakdown of the prices for the glasses. I needed wider frames and she found the right ones for me. The style I wanted was not in stock, so we worked through email to find the ones I liked. The only issue was a delay in preparing the lenses. It came back without transitions. FLOE provided a courtesy discount on the glasses upon pickup. Meaghan and the team was very quick to respond via email and provided all the documentation requested digitally. I would highly recommend them. read more

Been coming here for several years since this was still For Eyes and when Dr. Cho was still seeing patients on a day-to-day basis, and now I drive over 2 hours to see Dr. Chiu for my eyecare appointments. I also referred others here and they really like Dr. Chiu as well. Even though the doctors are great, the office staff seriously needs to have a better communication system in place with patients. Numerous times they would tell me "we will let you know when there is an update from the lab/your glasses are ready, but every time it turns out that I have to call in and ask for details. In fact, when I got new lenses this year, I had to call multiple times in a single week, one of which they flat out hung up on me, just for them to tell me my glasses should be here by Friday for pickup on Saturday. Thus, I schedule my weekend around driving to Irvine to pick them up, and I end having to call them Friday to ask for an update, only to be told that they don't have an update and need to reach out to the lab (again). They simply should have reached out to the lab again earlier, and not have to wait for my call to tell them in order to do their job. I wonder when they were going to let me know that my glasses weren't ready yet if I hadn't called... Based on the lack of effort put in by the staff, I may just need to find a new optometrist. read more

Top notch practice. Efficient appointment booking and a very professional staff from beginning to end. These people are very good at what they do, listen to your needs, and deliver on their commitments. You couldn't ask for better. read more

Man what a hassle it was to deal with this place . 1) I believe in safety , but they take covid to a whole new level. You have to text them when you arrive , wait in the car and then they let you in . I get temperature checks, mask wearing and washing hands, but Jerez. 2) Horrible frame selection . They informed me that is because they carry more "high end" frames. Lol girl please . Wear is the Prada , Bvulgari, Coach, Versace. I'm not a snob, but it was hard for me to find a pair of frames that I thought were decent. I would go to a place with a bigger selection next time. 3) After going to this office multiple times , I need to go back again once my glasses come in (2.5 weeks ). This seems like a very long time to receive glasses. Needless to say I'll be going to another optometrist next year. read more