First off this store needs an upgrade. They really need better internet and POS upgrades for…read morereliability. All the staff is wonderful. I want to say a shoutout to Assistance Manager Matt. He really took care of everything and honored the pricing that was advertised. Even though I had many issues on my order, he fixed everything! This is outstanding customer service! Matt really takes care of his customers. He should be promoted! He is the gold standard of how the brand should be represented!

Dylan was super helpful and attentive. Great deals and selection overall…read more Highly recommended

Shout out to Kathy for helping and accepting my return. I had gone to 3 different sunglass hut's…read more(southland, the lot, and one in Oahu) and all of them had told me same thing. "sorry but our systems are down". Kathy was fast with helping me with my return and I will come back in the future to buy sunglasses specifically from her. Thank you Kathy.

Stay away from here This is the second time I have had…read moreissue returning an item . I bought online then went to pick up Tried on the pair I bought , didn't like them so I returned them right then . Found another pair and bought those The return had not been processed , my bank has not received the funds and I called the store and they are blaming my bank Just like they did last time Now I'm must pay over 500$ for a pair I returned ? Plus the new pair I purchased Are you kidding me ? When I call they just keep saying they returned them !! And it's my Banks fault , laughable and not true . Corporate doesn't answer. The store manager texted me at first and promised to help But now has gone radio silent From the google reviews this has happened to other customers Calling 7 on your side to expose these rip offs Minus 5 stars

Dr. Joshi's expertise, professionalism and communication skills are amazing. The office is…read morespotlessly clean and uses state of the art diagnostic devices. The support staff is welcoming, friendly, knowledgeable and extremely helpful. I highly recommend Hacienda ParK Optometry!

Incorrect prescription given two times by Melody To…read more Purchased two pairs and I still don't have the correct glasses for work. My original prescription was 3.5. After a visit I was prescribed 5 for reading not knowing that it would not work for computer. That pair was too strong. Then requested a new prescription, waisted my time to go to another appointment and got prescribed 4 power. Ordered that pair and it is not strong enough. Now I have to look for another optometrist, pay for the exam and pay for one more pair probably to get 4.5 which should have been prescribed right at the beginning when I told the optometrist that 5 will be too high but she insisted. The front desk staff is great so I am not putting 1 star for the review.

The quality of VisionOne has gone downhill significantly. I've been going here for over 5 years. I…read morehad an appointment for a LASIK consultation. I received a call on the weekend before stating it wasn't covered by my insurance even though the doctor indicated the consultation was covered during my regular eye exam. When I called back, they said it was an error on their part. 45 minutes before the appointment, I receive a voicemail with the same problem. When I called back, the receptionist then said the appointment was canceled because they didn't have the staff/equipment at the Pleasanton office. This could have been easily avoided and it was unprofessional they canceled the appointment within an hour of the scheduled time.

Don't go to this place. They got my request wrong and are overly expensive. They don't man the…read morephones and give little to no update on glasses arrival.

After 15 years with my previous eye doctor in San Francisco, I decided it was time to stop…read morecommuting so far and try an optometrist closer to home in Pleasanton. I wasn't sure what to expect, especially since I was able to get a same-day appointment (which made me wonder if that was a good or bad sign!), but I was pleasantly surprised. The staff was friendly and responsive -- I appreciated that they followed up with a text after my missed call to help me schedule the appointment. Dr. Miller was extremely thorough with my eye exam and had a great sense of humor, which made the visit comfortable and easy. The assistant was so sweet and took her time helping me choose a new pair of glasses, which I really appreciated. Overall, I'm happy I made the switch, and I feel confident about trusting them with my eye care moving forward!

I stopped in to have a look at the glasses and decide if I wanted an appt there, the staff person…read moresmiled but said they would need an appt first before I could even look around at the glasses. She wasn't willing to let me look for 2-3 mins even though there were definitely other staff working in the lobby at the time, that just doesn't work for me. I went down the street to a much more accommodating place that I love and that let me look around, and that had a good selection of glasses, and I love my new eye Dr. and my new glasses.

I always get fantastic service at Global Eyecare optometry. What they lack in space they make it up…read morewith great people that really know their craft. I'm always blown away with the amount of attention and information I'm given. I really appreciate being fully informed about what's going on with my eyes and how our vision works. I'm always paired with the right options for me for contact lenses and glasses and they make sure I look my best with glasses that match my face shape and styles that fit me so well. I'll gladly keep coming back as long as I live in or near this area.

I love Dr. LEE and her staff !!! They are friendly, very knowledgeable and efficient from beginning…read moreto end. No time wasted without the rush. So happy to have found them ! Thank you !!!

I don't usually write a lot of reviews but I've had such consistently great experiences with Dr…read more Kim that I felt like I had to share. When I first came into the office, I was honestly a mess dealing with double vision, blurry vision and just not being able to see properly at all. I had already seen other doctors who never really got to the bottom of it which was frustrating and a little discouraging. But Dr. Kim was completely different. She really takes her time. I never once felt rushed during any of my visits. She listened carefully to everything I said, asked thoughtful questions and ran multiple tests to really understand what was going on, not just patch things up. On top of that, she's just a genuinely kind and personable doctor which makes the whole experience so much easier and more comfortable. After multiple visits now, I can honestly say she's one of my favorite doctors I've ever had. I would absolutely recommend her to anyone especially if you're struggling with getting the right prescription for contacts or glasses or if you're dealing with vision issues that aren't straightforward and need someone who will really dig in and figure it out. So grateful I found her.

This is long overdue, but wanted to provide an update. I have continued to go to Dr. Kim every…read moreyear; I have literally recommended everyone in my family go see her. She is warm and welcoming, but also the technology and tests she maintains is top tier. I've been doing retinal scans and a number of tests to make sure my eyesight is healthy and working properly! The appointments are on-time and not long, all while not feeling rushed. It is a difficult balance to strike, but they've figured it out! I will continue to go here and recommend everyone to come here! Finally, they keep a good rotating selection of frame styles. My latest obsession has been prescription sunglasses- game changer!

Total Vision (formerly Foothill Optometry) has been my optometrist for the past twenty years. I…read morecome annually for my eye exam and very happy with Dr. Lilly Nguyen. I wear prescription reading glasses and there was no change to my vision this exam. I found a great pair of Oakley frames I wanted but Unfortunately they were too expensive for my budget.

Used to be a Foothill Optometry customer. While I wasn't the biggest fan of Foothill Optometry…read more(Extremely expensive, always needed an appointment for everything, wasn't nearly as easy as other Optometrist offices), I was very pleased with our Optometrist. She retired a few years ago and the company changed ownership. It's really gone downhill and we decided to go elsewhere. Customer service is bad, they won't assist you over the phone and it is still ridiculously expensive. Very happy with Imagine Optometry in Dublin if you are looking to leave also.

12 years later and I still leave this place whistling a happy tune and with a song in my heart. Dr…read moreYee and her staff are still every bit as exceptional as ever. If I could give this establishment more than 5 stars I would. I wouldn't dream of going elsewhere. Happy to say I am a customer for life!

I only have the best things to say about Dr Ben and the staff, he's really kind and very through. I…read morealways feel comfortable when I'm at the office and the team is very welcoming! cant recommend them enough!

I came up north to shop at the outlets, and the number one thing on my list was to get new…read moresunglasses. Alex helped me out and did an excellent job answering all my questions and helping me find the perfect pair.

If I could leave 0 stars, I would. I came to look for a pricing quote on a pair of Oakley glasses…read moreand prescription lens. The staff were extremely rude and unhelpful. They refused to give me a quote without evidence of prescription, which I did not bring with me. The reason for why they couldn't simply look it up was even more ridiculous where they stated they can't provide me with even a range on the pricing because they would have to create a dummy account and it would be confusing for their staff. One of the staff even rolled their eyes which was extremely frustrating. I recommend everyone to stay away from this store.