After 15 years with my previous eye doctor in San Francisco, I decided it was time to stop commuting so far and try an optometrist closer to home in Pleasanton. I wasn't sure what to expect, especially since I was able to get a same-day appointment (which made me wonder if that was a good or bad sign!), but I was pleasantly surprised. The staff was friendly and responsive -- I appreciated that they followed up with a text after my missed call to help me schedule the appointment. Dr. Miller was extremely thorough with my eye exam and had a great sense of humor, which made the visit comfortable and easy. The assistant was so sweet and took her time helping me choose a new pair of glasses, which I really appreciated. Overall, I'm happy I made the switch, and I feel confident about trusting them with my eye care moving forward! read more

I stopped in to have a look at the glasses and decide if I wanted an appt there, the staff person smiled but said they would need an appt first before I could even look around at the glasses. She wasn't willing to let me look for 2-3 mins even though there were definitely other staff working in the lobby at the time, that just doesn't work for me. I went down the street to a much more accommodating place that I love and that let me look around, and that had a good selection of glasses, and I love my new eye Dr. and my new glasses. read more

On vacation last week, and driving through the East Bay from Napa, I realized I'd forgotten to pack spare contact lenses. We pulled off the freeway and found Pleasanton Optometry, hoping to pick up spare lenses. I am pleased to report that their staff was cordial and helpful, and after checking with my optometrist they provided me with lenses I needed--at no cost! Their service to me, a stranger to them, is much appreciated and speaks well for commerce in your town. read more

Pushy rude doctor Celia, constantly trying to upsell on services we didn't even need. I understand the business has to turn a profit but when someone says no to an offering it means NO. She was talking down on me and my daughter the entire time and treating us like we were low class people. What especially was unacceptable was her playing favorites to her friend after we were waiting forever to see her. Seems like weird nepotism trumps appointments made weeks in advance. The doctor claims she cares and wants the best interests of the patient but she rushed all the services performed on my daughter and probably got the prescription wrong which we will have to now re verify and pay out of pocket to do so. The appointment far exceeded the going market rate for a standard eye exam too (almost $190!), not the kind of service you expect for that price. Wish I could give zero stars, no idea why this person is still in business when they are operating in a derogatory disrespectful manner. read more

I needed to have a prescription reworked due to a sudden change in my eyesight. Dr. Miller was accommodating and very throughout. Providing clear explanation of my options. His team is also attentive and kind. I'm definitely happy with this clinic. read more

First time there. The throughness is impeccable and service is excellent. Highly recommend.

Went in to get my prescription updated, was really quick and efficient. I could really tell a difference in how my vision had changed. The doctor was really fast to notice my color blindness, I had yet to even mention it before she brought it up. I thought that was very impressive. read more

I tend to move around a lot and finding a new Optometrist is always frustrating, but the team at Pleasanton Optometry was just fantastic. Very friendly and helpful. read more

Our entire family was seen yesterday by the staff here. The experience was great, everyone was sip knowledgeable and took really good care of our kids. As a type 1 diabetic I felt extremely comfortable with them And their attention to detail Hands down a great business read more

Online booking does NOT work. Just remove online booking option if is IS NOT working.

The receptionist here is delightful, but the rest of the service is abysmal. I had an issue with my prescription sunglasses becoming very loose and, as I had moved out of state, I sent them to the office at my own expense to be repaired/replaced. What I got back is the picture I've attached. They refused to help me further. read more

Pleasanton Optometry - Optometrists Near Me - Pleasanton, California

Best possible experience a person could have! From the call days before to confirm my appointment to moment I walked out nothing but professional, courteous, and personable service. The Doc even took the time to personally help me pic out my glasses! The only thing better than the service is the selection of glasses they have!! -Tony Figueroa read more

Pleasanton Optometry - Optometrists Near Me - Pleasanton, California

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In a nutshell: Dr. Ziel has zeal, say 'aye' to Pleasanton Optometry! ----- Excuse the bad puns. But in all seriousness, one can't talk about Pleasanton Optometry without mentioning their amazing team, from Dr. Ziel herself to the different attendants at the desk. I remember once I had to take a litany of eye scans between several different machines, and I kept accidentally positioning my eye wrong, but the attendant with me stayed super cool, and guided my face super gently into the right scanning positions. When I chose to get night contacts after my eyesight started to deteriorate, Dr. Ziel and the other staff members fully supported me through the entire process, from the contact cleaning and care training they offered to the weekly and monthly check-ups afterwards. The sample solutions and eye drops provided will run out fast though, but most of them are easy to find in a local Walgreens or Safeway. Trying (and failing) to place the delicate hard lenses into my eyes was absolute torture at first, because my lashes would get in the way or my eyes would blink rapidly at close contact or they'd well up with tears. But, Brittany, one of the attendants, had the patience of a saint, and eventually helped me ease the contacts in. And after a week of learning and practicing, I had the whole contact procedure down pat. Another thing I really like about the office is how they send regular texts to your phone to remind you of an upcoming appointment; for patients like me who may be more scatterbrained or forgetful, these reminders serve as a great way to keep track of any scheduled check-ups you have. In short, Pleasanton Optometry shows they really care about their clients's health and providing a chill experience-even with masks on, you can feel their sincerity and enthusiasm. Anyone walking in can be assured they'll be met with utmost professionalism and quality care! read more

Our 6 year old needed an eye exam, I was searching for a new spot to meet our eye care needs. I found Pleasanton Optometry on Yelp and I'm sure glad that I did. I called yesterday and was very impressed with how friendly and welcoming the initial phone call was. Thanks to a cancellation, we were able to come in today. Here's why we love this place. Easy to find Plenty of parking The office was nice and the AC was on full blast Everyone is extremely friendly and helpful Doctor Ziel was so patient with our little girl, very engaging even asked to see a photo of our dog. Thorough exam, and explanation of visual health and prescription needs There is a great selection of frames and sunglasses. Britanny, Britney, I am unsure of the spelling of her name, but she was just wonderful while helping us from when we walked in, all the way to picking out frames for a destructive child - lol! She never rushed us, and we just did the process of elimination until we found the perfect pair. Gentle, professional, upbeat, and personality plus. I'm very grateful to have discovered this office. Thank you Plesanton Optometry, and thank you to my fellow Yelpers! read more

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I brought my 90 year old mom-in-law for an exam with Dr. Miller. She's had BBPV vertigo for the last 4 years and her current tri-focals made her dizziness worse. Dr. Miller took a lot of time with her, answering, explaining. Her current lenses were not powerful enough in one eye. He made no promises a new prescription would "fix" the dizziness, but a correct prescription would make an overall improvement. When she tried on the new glasses at Dr. Miller's office, initially she felt her vision was worse. The patient technician explained there's an adjustment period. She said return in a week if you can't adjust and you'll see Dr. Miller again. Later that same day she could see the improvement and by day 2 her dizziness was gone. This is the first time in years she can wear her glasses all day without having a dizzy spell. I'm so appreciative of Dr Miller & staff, their patience and persistence has made a difference. read more

We just transferred from a Fremont optometry. My husband and I were pleased with our first time experience. Sherry was very patient to help me select frames from 10+ pairs. Thank you read more

Been coming to Pleasanton Optometry for years and would not go anywhere else. All the staff are friendly and considerate. I am in love with my new glasses which compliment my facial features. It feels as my eye examination is exciting to come to! Thank you Dr. Ziel and team for providing excellent care. read more

Caring staff and professional services. The Receptionist was very helpful on the phone and pleasant in person. Dr Ziel explained our eye health and as new clients we were impressed. The Eye Glass Technician was patient to suggest frames suited to us and filled in our insurance rebate forms. I would highly recommend Pleasanton Optometry for your eye exam and glasses. read more

Great experience with Dr Miller and the staff for my annual eye exam. They are professional, thorough and friendly. Highly recommend!

Doctor Miller is great, he took enough time testing and trying different lenses for my daughter, answers all questions patiently and retest the new contracts. The staff are awesome and cheerful. I am coming back for my wife's test. read more

Dr Ziel is wonderful! They always take you on time. I never feel rushed. The machine lipiflow is amazing! Helped my dry eye problem immensely! read more

Simply the best eye care me and my family have had anywhere. Great doctors, great staff and a great selection of frames. We've been extremely satisfied clients for 23+ years now. read more

I wanted to get a new pair of glasses and found that spot. I walked in without an appointment not knowing that I needed one. The staff was very friendly in asking me to look for glasses while I wait for someone to help me. They were very courteous in explaining my insurance options and worked with me on something that works. They said my glasses will be ready in 2 weeks and they were ready even before that. Overall really good experience. Would recommend! read more

Great staff, knowledgeable doctors and I always feel as though they respect my time. I'd recommend!!

I like Dr Ziel so much that I drive here from Concord even though my previous optometrist was within walking distance. My dry eyes have dramatically improved since her treatments and care. read more

After being a patient here for many years, I tried other optometrists or a couple of years because of a change in my Healthcare provider, but I eventually came back here and realized that they are much better than the others because of their friendliness, thoroughness and quality if care. read more

Very professional and knowledgeable staff. I saw Dr. Ziel for a new patient visit and thought she was excellent. The assistant took a lot of care in helping me choose new glass frames, which I really appreciated. She also fixed a bent set of frames for no additional charge. I highly recommend! read more

I've been a patient of Dr. Miller for the past 15+ years. Dr. Miller is the Optometrist who remembers your name, who is happy to explain everything he is doing and why. He genuinely cares about you as a patient. I had to come clean to him at my last annual appointment. I cheated! I know, I'm ashamed of myself! I had recently moved and there is an optometrist office right around the corner, so I thought it would save me a few steps. Oh it did save me steps but that was it! I felt more like a number rather than a patient. No friendly, smiling faces; no genuine doctor; no help with advice on whether glasses fit my face or not, etc. Oh ... I also had a contact lens fitting and supposedly there is only one manufacturer that could accommodate my prescription. I'll never know if that was the truth or not but it didn't matter, I couldn't see or read ANYTHING with the contacts in (I'll explain later.) I humbly called and made an appointment with Dr. Miller, again. I was greeted with a huge smiles and all the staff welcomed me upon entry. Once again, I needed contact lens so I pulled up my prescription from the "other" office and no wonder I couldn't see!!! Dr. Miller showed me they reversed the prescription. Argh!!!!! So ... with that said, I highly recommend Dr. Miller AND Dr. Ziel. If you want good, old fashioned service, call Sr. Miller. You will be glad you did! read more

I moved away from Pleasanton years ago, but I come back yearly to my optometrists of 20+ years. My family and I have always received excellent care, through young children, changing insurance, glasses & contact issues, and everything related. Drs Miller and Ziel are thorough, detail-oriented and genuinely nice people. Strongly recommended. read more

Love the doctor. You can tell she likes what she does and is easy to talk to. Great people and great service.

The doctors are so experienced! You can trust their diagnosis! After a bad experience at Foothill Optometric where the doctor recommended wrong glasses just to claim insurance, we felt so safe at Pleasanton optometry read more

The service was excellent. I'm beyond impressed by how attentive and explaining the doctor was. The doctor explained everything I needed to know amazingly and made sure all my questions were being answered. Furthermore, the entire staff was friendly and accommodated me to a time that would fit my schedule perfectly, based on what they had. A big thank you to the staff and the extraordinary doctor. read more

My wife and i were referred there by a friend about 10 years ago. The team is always friendly and professional. As long as we are in the Bay Area they will be team. Thank you so much for all you do. read more

Dr. Miller and team are fabulous. You'll get personal attention, quality optometry and eye care service and expertise, and did I mention service? I came in to try on one pair of glasses. The eye care specialist remembered what I liked previously and had 6 other pairs picked out for me to compare. They were all dead on in my style! Talk about the extra mile! Plus, I was able to text with her about a couple of details after my visit - super convenient! This is the place to go for fabulous eye care and personalized service. Forget the big chains - go local ! read more

This is a great business! They spent way more time with me than any other optometry ever has. Not only was the office and staff clean and professional but Dr Miller and Dr Ziel were wonderful. They explain what was wrong clearly in terms I could understand and gave me a few different ways to help solve my eye problems. I highly recommend this business. read more

Welcoming and prompt. Wonderful experience for a first time glasses wearer! Thank you to the entire staff

never needed glasses now I do they got me a nice pair for reading. i can spend all day and night reading again ya!!!!'

I've been going to Pleasanton Optometry for 4 years now. They are a great family oriented business with excellent customer service. Brittany helped me and my family pick out our new glasses. She was extremely patient with my 6 year old son. I highly recommend Pleasanton Optometry. read more

This was the very first time I was ever seen at Pleasanton Optometry. By the time I left I felt as if I were leaving my best friends house. Everyone is so nice and cordial and treats you like one of them. Even the Doctor and I were having conversations about work life and Insurance billing, payments etc. Oh not to mention, this is the very first time I got out of an eye doctors office with out paying very much! I usually get stuck with a grand total of over $500.00 plus and this time my overall cost is less than half that amount! If you need your eyes examined, I highly recommend going here. read more

Nice office with easy parking near downtown. Efficient and accommodating staff. Had a great experience at Pleasanton Optometry Highly recommended!! read more