First time here. Monica and Sergey were such a pleasure to work with. The customer service, attention to detail, and overall experience were outstanding. Dr. Liou who did my exam was also awesome. I look forward to seeing them again soon. Highly recommended and huge kudos to them! Stay glad I came here. read more

Disappointed by Office and Billing Practices - Despite an Excellent Doctor I want to start by saying that Dr. Melissa Moore was absolutely fantastic--thorough, kind, and clearly excellent at what she does. I was genuinely planning to bring my whole family here despite the office not accepting our insurance, simply because of how impressed I was with her care. Unfortunately, the rest of the experience has been frustrating and disheartening. I made it very clear from the beginning that I understood my insurance wasn't accepted and asked the front office to just charge me whatever was necessary. Despite this, I was billed incorrectly not once, not twice, but three separate times--and I paid each time in good faith, trusting it was finally resolved. Then, months later, I received yet another bill in the mail for residual charges. At this point, it feels disorganized and frankly a bit exploitative. It's really disappointing to have such a positive clinical experience ruined by administrative mishandling. As much as I appreciated Dr. Moore's care, I won't be returning--and I won't be bringing my family either. This kind of billing confusion and delayed surprise charges is unacceptable. read more

Murrieta Optometry is the best place around. Dr. Kamena is great optometrist and the other doctors are equally as good. The staff is talented and multilingual. They've helped me with my family's vision for decades. They are reasonably priced and have all kinds of quality frames. I moved away and I still drive an hour each way. it's worth it. read more

new patient here looking for a well established and comprehensive optometrist. the service was fast and efficient! this place is busy but it runs on time and has ample staff to get you in and out. plenty of parking. plenty of eyeglasses choices. come here if you like efficient service! read more

Excellent service and great staff. Also great selection of glasses for all people and children.

The appointment was for 5:15 didn't get out of there until almost 7:00. 1 got eye examination 2 eyes dilated for diabetes screening. 3 While waiting for eyes to dilate ( 20 mins ) picked out glasses Point being the appointment took way too long. So if you have any place to be after appointment plan accordingly read more

New patient here. I had an absolutely fantastic experience today at Murrieta Optometry. Called them at 12 pm and got an appointment at 12:15pm same day, just 15 minutes later. Dr. Melissa Moore was so kind, knowledgeable and excellent in her job that I loved discussing my exams with her. I appreciate Monica for preparing frame/lens quotation. Strongly recommended. read more

Great Doctor. Very nice glasses. Some delay on the glasses but Murietta got it corrected and made it right .

Great place to go, top notch store. Large variety to choose from and all priced to see. Monica helped me and went out of her way to explain in depth different types of lens. She follows up and is very comfortable to work with. This place is spotless also. Very friending staff and doctors. Had my eyes checked there and was impressed with service all around. read more

Have you ever seen that Friends episode when Rachel visits the optometrist? That was me for about 25 years. I don't know how many times I've been told during an eye exam, "Ma'am, you have to open your eyes." That air puffing machine has seriously led to some major trust issues and anxiety when it comes to eye exams. So when I was referred to Murrieta a few years ago by a good friend, I figured it was worth a shot and I have never looked back. No pun intended. I have now become somewhat of a stellar patient if I do so say myself. Nobody has to tell me to open my eyes, my fists aren't clenched in anticipation, and I don't constantly feel on edge thanks to Dr. Liou and the rest of the staff. Plus, they no longer use that air puffing machine. It's a much less invasive handheld tool that takes a few seconds per eye. Dr. Liou is super helpful and friendly. He goes out of his way to explain to me what is going on and I don't feel intimidated when asking him questions. The wait area is also still COVID conscious which I can appreciate. I can look at glasses without someone breathing over my shoulder since they limit the number of patients inside at once. Overall, this place is great and this is coming from someone who would have previously preferred getting a root canal over going to the optometrist. read more

I've been a patient at this eye clinic for several years. The doctor and staff are friendly, but I've had repeated issues with getting prescriptions. The first time, I used their prescription for new glasses, but my eyes felt tired when looking at close objects. I wanted to get another pair using the prescription from my old glasses, which I had worn for five years. Over the phone, they told me I could get the prescription without any additional fees, but when I arrived, they insisted I pay for another exam ($129), even though I didn't need a new one. Frustrated, I eventually gave up and left.... More recently, I wanted contact lenses and asked if I could use the prescription from my eye exam five months ago. They told me it was too old and that I'd need to pay for another exam $129. My insurance doesn't cover exams so frequently, so it was frustrating to be told this after such a short time. Although the staff is kind, these experiences have been disappointing.... read more

This review is for Dr. Melissa Moore and the rest of the staff at Murrietta Optometry. Dr. Moore was absolutely incredible, warm and caring. The staff is extremely supportive and helpful in addressing all concerns. Being a healthcare provider myself, I highly recommend Dr. Moore and the staff here. I extend my thanks for their warm support. read more

As someone who previously didn't wear glasses, I typically only go to the optometrist every few years. This time I was noticing that my vision wasn't as great as it had been. I had an appointment with Dr Kamena who was very friendly, and was able to lock down exactly what was going on with my eyes. I ended up getting a prescription that's a solid improvement, and I'm very happy with my glasses. The reception staff is great here. I didn't have any long waits, and all the administrative/insurance stuff got handled quickly and easily. read more

Our whole family has been going to Murrieta Optometry since 1976 and have always been happy with their service.

Dr. Scott Kamena is the best. Very friendly, thorough and makes you feel comfortable throughout your entire visit. Will definitely keep coming back for the years to come. read more

Been coming here for years, and have gotten both glasses and now contacts through them. Staff and Dr. Liou have always been patient and pleasant, and I have never felt pressured by them into more expensive options, an issue I've run into with previous optometry places. They explain everything thoroughly, give you your options, and let you make an informed decision. Staff were super helpful with glasses when I used to wear them, would help you explore options in your price range. If you are worried about transitioning into contacts, this is the place to go, they were patient and let me take as long as needed when I first tried putting them in. I will always recommend this place read more

Everyone was super helpful, my glasses came promptly and correctly. Will definitely go back for my yearly prescription

Excellent examination and consultation. Dr. Moore is very detailed and would do the examination thoroughly. Would listen to you carefully, ask questions and then give her advice accordingly. Jovial and nice to talk to as well. Must visit for eye check ups or issues. read more

Excellent quality, service, and throughput. From the check in experience to the exam, all the staff exemplified customer care focus. Dr. Melissa performed a comprehensive examination with recommendation. Last, the designer eyeglass frames are top of the line with a variety to select. The office atmosphere is small town southern--Texas, suburban. Extremely clean facility, cleaning after each patient. Thank you all, read more

Murrieta Optometry - Lady Cynthia Kelly - Optometrists Near Me - Livermore, California

Visited here for my annual eye exam. Overall was impressed with the process and structure which was put in. Someone from the pre examination team received me and they performed a bunch of exams related to the eye. Asked all relevant questions which provide input to doctor. This took about 10 to 15 mins. Later I met the doctor who asked all relevant questions on my work and reviewed all the pre exam results. Later he gave me 10 different options for my lenses with different lenses power. Clarified all my questions. Very lively to talk to. Was done with the exam in 10 mins. The whole facility was clean. The facility is in the corner of the intersection and very easy to loose if not paying attention. Has limited parking. I didn't choose the frame or glasses because I felt they were a bit expensive. Overall I was happy and will visit again for my eye exam. read more

Dr. Kamena and his staff at Murrieta Optometry are a fine mix of professional knowlwdge, skills and friendliness. Our family relies on their excellent care year after year. We've been Dr. Kamena's patients for the past 18 years. We would heartily recommend this group to anyone in the area. read more

Our family has been with Murrieta Optometry for a few years now and every time it's been a great experience. Everyone here is very helpful and they take care of their clients well. Doctors and staff listens to the needs of their customer's patiently and addresses them accordingly. Thank you all at Murrieta Optometry! read more

Dr. Kamena is the absolute best. He's so informative, does a thorough job, and makes me feel very comfortable! All very important things when visiting a doc! read more

Murrieta Optometry has been our optometry for about 15 years now and that's because Dr. Kamena always takes the time to examine and answer any questions I or my family have had. It is never rushed on to see the next client because he builds relationships with his clients and they are not viewed as transactional patients. And there is the staff working there. Such an awesome team. Once again thank you Murrieta Optometry. read more

This place is the best. Can't imagine taking my eyes any where else! The staff is always happy and upbeat. read more

Love Dr Scott Kamena and his staff. He always listens to my issues and immediately knows what to do. He takes excellent care of my eyes. Also I only go to them for my glasses and always look stylish. I have a patient for over 15 years and highly recommend them. read more

Dr Kamina and his office provides great care for our eyes. They are knowledgeable and friendly while making sure they give a thorough eye check up. read more

Have been using Murrieta Optometry for over 20 years. Dr. Scott always professional and helpful. Has taken care of several issues and referred me to ophthalmologist when necessary. This is not assembly line care. I've had that at Kaiser optometry. Good staff too. read more

We have been coming to Murrieta optometry for more than 20 years. They provide quality and thorough service with excellent customer service. Would highly recommend them to everyone. read more

Luckily they had a cancellation, so I got an appointment the same day. Wait time was minimal and the exam was careful and thorough. Dr. Moore was great at explaining how the cataract was affecting my vision. read more

Been going for years. Great helpful staff. Always helpful picking out glasses. Highly recommend.

Dr. Kamena is super nice and funny...but, aside from that, he's very thorough and caring when it comes to your vision. They have a lot of frames to choose from. They get you in and out pretty fast, but don't rush you, if you need the time to choose frames. The office staff are very friendly... I highly recommend them. read more

My vision is the best it's ever been! I also love my new frames. They are very comfortable. Thanks! read more

I've been very happy with my experience here for the most part. I always feel like they are trying to sell me new glasses whenever I go even when my eyes were corrected with cataract surgery. The only other "wish" that I had is that there was some means of communicating with the doctor other than making an appointment and going in again. I'd like to report on progress via some form of online messaging when I've tried a new medication or new procedure. It would be great if they could add that feature read more

The people at Murrieta Optometry are very helpful. I always leave feeling well cared for in all their services.

I highly recommend Dr. Melissa Moore and her incredible staff at Murrieta Optometry. She is friendly, funny, very detailed, and knowledgeable. I do not remember the names of the tech and optician staff, but they were both friendly, efficient, and knowledgeable. A big shout out to them for doing an amazing job. I would definitely trust Dr. Moore and her staff for my vision needs. read more

Couldn't ask for a better eye doctor than David Liou! I have very bad vision and it's great to see that my doctor takes preventative measures or next steps for my vision needs. I always leave my yearly appointment at ease. The staff is great too. read more

It was my first time with Murrieta Optometry, and it was the best optometry I have ever had. Dr. Moore checked me and she was really friendly and well detailed. So I highly recommend her. And Trisha helped to find me the correct glasses and frames. Actually she has good experience with glasses and frames. So if you go there try to talk to Trisha and she will definitely help you. Thanks Team !! You guys amazing!! read more

I have been going to Murrieta Optometry for about 10 years and I have NEVER had a bad experience. The office staff and technicians are friendly, efficient and knowledgeable. Dr. Scott has taken excellent care of my eyes which includes one eye with a very high astigmatism. I would certainly recommend Murrieta Optometry. Elaine S read more

I'm so glad we chose Murrieta Optometry as our new eye care place. From beginning to end, everyone was so kind, thoughtful and took their time to answer all my questions. Our doc was especially kind and wonderful with my 10 year old, who tends to be nervous at any medical appointment. I highly recommend! read more