Dr. Joshi's expertise, professionalism and communication skills are amazing. The office is spotlessly clean and uses state of the art diagnostic devices. The support staff is welcoming, friendly, knowledgeable and extremely helpful. I highly recommend Hacienda ParK Optometry! read more

Incorrect prescription given two times by Melody To. Purchased two pairs and I still don't have the correct glasses for work. My original prescription was 3.5. After a visit I was prescribed 5 for reading not knowing that it would not work for computer. That pair was too strong. Then requested a new prescription, waisted my time to go to another appointment and got prescribed 4 power. Ordered that pair and it is not strong enough. Now I have to look for another optometrist, pay for the exam and pay for one more pair probably to get 4.5 which should have been prescribed right at the beginning when I told the optometrist that 5 will be too high but she insisted. The front desk staff is great so I am not putting 1 star for the review. read more

Hacienda Park Optometry - Three pairs and nothing works - Optometrists Near Me - Pleasanton, California

Dr. Jen is an amazing doctor. She takes her time to talk to the patients regarding their ocular health.

Consistently delivering excellent customer service on every visit--the staff is attentive, friendly, and truly goes the extra mile to ensure a great experience. Special thanks to Dr. Jen, Mitch, and the rest of the staff for their dedication and care. I would definitely recommend this place to anyone looking for reliable and outstanding service. read more

Firstly, the whole staff are welcoming, smiles all around. Ally, who conducted the initial testing, was super friendly and great. Dr Jen is bright and an absolute delight. She is extremely knowledgeable, thorough with her examination and carefully explains everything as to go. I never felt rushed and she was happy to answer all of my questions. Mitch, who takes care of the prescription lenses, frames, etc. and is an expert in those areas. He's great to work with and provides a wealth of knowledge regarding all options spending on budget, taste, and practicalities. I had a wonderful experience and thoroughly recommend. read more

Been going to Hacienda Optometry for years now. Always have had a good experience. Love Mitch and Dr. Joshi. So easy to work with and talk to. They really work with you to customize your lenses and glasses for you. read more

Def my favorite optometry. Everyone is super professional from Dr. Yoshi to Mitch. Mitch was able to recommend glasses and frames that fit my face and I absolutely appreciated that. read more

Absolutely excellent customer service, the staff take time to listen and understand your needs, then offer a variety of options, they really take time to deliver exceptional quality. read more

Dr Yoshi was very thorough and listened to my concerns. Together, we came up with the best plan for me. The staff went above and beyond to find me glasses that I liked. read more

I absolutely love coming here. My doctor isn't just interested in prescribing new glasses, he takes time to find out about my overall health and he checks my eyes for any warning signs of diseases and I feel like he does an extremely thorough job. The office staff are professional, knowledgeable, and courteous. I working on a budget rather than treat me badly because of it, the gentleman who took care of me, worked with me to help me find exactly what I needed. I am sold. read more

Dr. Jen and Team (Mitch and Ali) are friendly, caring, thorough, and knowledgeable. I look forward to my visit each year.

The focus and caring through listening, educating me about my condition and options, and taking time to do so. I have been a patient here for more than two decades with two different doctors (Dr. Gan and Dr. Jen) changing ownership. The quality of the glasses has also been another reason for me to return. read more

Dr Joshi and his team are all so amazing. Very friendly very professional. Having left Livermore Optometry a few years ago due to poor service, I cant recommend this place enough. read more

Dr. Jen is absolutely wonderful! And Mitch is the man! Very knowledgeable, knows his stuff. Definitely recommend!

Dr Jen is really good eye specialist, got reading glasses for monitor recently and is very professional in eye exams.

Always an enjoyable visit. Professional, competent and kind from the doctors to the front counter staff.

Great service Techs and doctor very helpful and knowledgeable besides being curious. Dr JoshI is a pro. His assistant and that towering Julie made the experience very seamless read more

Going to this place for years and always satisfied! Doctors are great, knowledgeable, patient, explaining all details and steps. Most importantly, diagnosis always right, recommendations and frame options for glasses excellent. Highly recommend! read more

love this office and everyone in it! that's for all of your help with glasses! Feel very comfortable with Dr. Jen and staff.

Had a large floater appear yesterday. In addition to being very annoying I read that it is potentially serious if the retina has detached and is left untreated. I called and described my symptoms and they gave me an emergency appointment right-away. Dr Jen quickly explained what was going on and verified that the retina was safe for now. It's one thing to have a doctor that gives you great service when you need your prescription updated. It's another feeling entirely when you know your vision is potentially on the line. Even though I knew they hadn't planned for my appointment Dr Jen took her time to explain the condition and make sure my vision was safe for now. This is how you earn a patient for life ;-) read more

They fixed my broken glasses, so I wouldn't need to keep gluing them while I waited for my new frames

Dr. Jen, Mitch and Mariah are a knowledgable and caring team. I felt that Dr. Jen took her time in examining my eyes, answered all my questions, and explained the options to me in a careful, concise, non-rushed manner. Mariah was also very knowledgeable, helpful, caring and an overall ray of sunshine during the process of picking my lenses and options. Mitch is a wealth of information on frames, lenses and eyewear in general. This was my first visit here and after this experience, I am a patient/customer for the foreseeable future! Highly recommended. read more

Excellent customer service, great doctors and fantastic frame selection. The whole office does a great job of making you feel cared for. I highly recommend Hacienda Park Optometry. read more

I had a great experience at Hacienda Park Optometry. Dr Jen was very pleasant, thorough and knowledgeable. She answered all of my questions in a way that I could understand and she never rushed. Mitch helped me select new glasses & lenses. He took a lot of time with me, explaining the various types of lenses and helping me choose frames that complement my coloring and the shape of my face. I'm very happy. read more

DR Joshi keeps you well informed on all aspects of the examination. Mitch is well attentive to all our needs picking frames & lenses. Always a pleasure working with DR Joshi, Mitch & the team! Thank You!!! read more

Wonderful overall experience with many personalized touches, from the experienced doctors to staff. Modern equipment to ensure your eyes and health are being properly evaluated, and Dr Joan Jen is awesome! Mitch is fantastic in helping select the right frames and ensuring the right fit, from your lenses to frames. Overall - highly highly recommend! read more

Highly recommend! Dr. Jen is very professional and friendly. The staff is very helpful as well.

This place always delights! Friendly team, super knowledgeable, and a great selection of frames.

I've been going here for several years now and I am so glad I found them. I go to Dr. Joan Jen and she is the most compassionate, kind, knowledgeable doctor I have ever met. I wish all doctors were as amazing as Dr. Jen! The wait time here when you arrive for an appointment is always minimal and the opticians are so helpful and friendly. Mitch is a really nice guy and extremely knowledgeable about glasses, brands, lenses, you name it. You may have to make your appointment a couple months out, but trust me when I say it's so worth it to wait! Best eye doctor I've ever been to, and I've been to several in my life. read more

My family has been seeing Dr.Joshi for the past 3 years. Office staff and doctor are friendly.

Great experience with the doctor and the support staff. It was a smooth experience. The doctor was very knowledgeable and was patient with all my questions. I would recommend this place . read more

Dr Joshi was great. He was very efficient and courteous. I was able to get a new prescription quickly and without hassle. I also really appreciated that they didn't try to upsell me on their frames and lenses since I already have a place that I like. I usually dread going to a new eye doctor knowing that I'll usually be compelled to sit through a long sales pitch on really expensive frames and lenses, but that was not the case here. Thanks for respecting my choice in that regard and we'll definitely be back. read more

Mitch and Mareya were very welcoming, helpful, and informative. This is my goto optometry from here on.

Great Dr's with friendly staff. Reasonable prices if you don't have ins. Had what I thought to be an emergency and they fit me in immediately. read more

Dr. Jen is Amazing and caring. Proffessional in every way. Great team and great service.

I love Hacienda Park Optometry! Dr. Joshi and Dr. Jen are great - so competent, caring and patient. Mitch and Julie are great too - always friendly, warm, and helpful! In addition, the office space is modern and inviting. And the frame selection is excellent. I always recommend HPO to my friends! read more

Best optometry office in the East Bay. Friendly, thorough doctors, experienced, smart opticians and a great selection of eyeglass frames make this the go to place for eyecare. read more

I am very thankful for this office ( Julie at front office and Dr Joshi) for being able to order the contact lenses that I needed for my dry eyes. Julie was very knowledgeable, efficient and helpful in understanding my situation and work it through with my insurance. I am seeing Dr Joshi for the first time and he was very thorough with my exam, took the interest to understand what was needed for my eyes and advised accordingly. He ordered the contact lenses I needed which was denied by two other doctors even though my medically necessary benefits allowed me to get them. This office made the whole process very smooth for me as opposed to all the hassle that another office put me through. I look forward to seeing Dr Joshi for my visits every year. read more

Dr.Joshi was very professional, patient in hearing out the concerns I had with my current prescription and explained in detailed about the new prescription with what has changed. I liked the fact that he was not pushing me to go for new glasses even though the prescription had changed a bit, but called out the limitation of using the current prescription. I also had concerns on what happens if I order glasses and they end up not working for me and he reassured that they can get it adjusted if I dont get used to it after 3 or 4 weeks. I will be placing an order for glasses here. Would definitely recommend them! read more

Dr. Jen is the Best! Very attentive and listens to concerns I have about my vision. The staff is exceptional and efficient. Mitch and Julie is ever so helpful in picking out our eyeglasses. Very knowledgeable at what they do. I see why they are extremely busy and appointments are allways booked. Can't wait for my Meta Skyler glasses! read more