I've been going to Pleasanton Optometry for 4 years now. They are a great family oriented business with excellent customer service. Brittany helped me and my family pick out our new glasses. She was extremely patient with my 6 year old son. I highly recommend Pleasanton Optometry. read more

Nice office with easy parking near downtown. Efficient and accommodating staff. Had a great experience at Pleasanton Optometry Highly recommended!! read more

This was the very first time I was ever seen at Pleasanton Optometry. By the time I left I felt as if I were leaving my best friends house. Everyone is so nice and cordial and treats you like one of them. Even the Doctor and I were having conversations about work life and Insurance billing, payments etc. Oh not to mention, this is the very first time I got out of an eye doctors office with out paying very much! I usually get stuck with a grand total of over $500.00 plus and this time my overall cost is less than half that amount! If you need your eyes examined, I highly recommend going here. read more

Dr. Ziel and her staff are warm, friendly and professional. I have been going here for several years and the eye care is top notch. I highly recommend them. read more

LOVE THIS PLACE! Small hometown feel, with HONEST care from people who are professional and genuinely care! WOW, refreshing! I thought the entire staff were exceptional! I can't say enough about how easy it was to work with this place. I've lived in PHX and DALLAS and recently moved back to Pleasanton, my hometown and was delighted to find a professional practice like this! In those other cities all of the eye-doctors were trying to "up-sell" you into services you didn't need, special testing, not covered by insurance, or other lens upgrades, you name it. They all had fancy buildings and lots of staff running around. Here: simple, fairly priced, prompt and only what's necessary! THANK YOU! Finally a professional business I can trust! I will refer as many people as possible, because a practice like this is hard to find. read more

I've had one of the best eye doctors in business for the past 25 years. He retired. I knew my chances of finding *anyone* who might even come close were thin but I poked around and read reviews. I have to say that Dr. Miller stands in that same category. His prescription is right on the money and that is NO small task with my eyes. The clarity and focus in the new prescription is flawless and I am beyond ecstatic with the results. To ADD to that, his wife and their staff are BEYOND excellent. In the beginning we carefully went over options and costs. Without any pressure I was able to go over those options and costs and decide what worked best for me. In the end I have a fabulous pair of glasses, an eye doctor I can rely on and an office I can trust. That, is what I like to call a triple whammy!!! read more

Dr. Ziel is incredibly knowledgeable, kind, confident and friendly. She put me at ease with the exam. I felt she was thorough, looking over everything to make sure all was ok. I would recommend her to anyone looking for an eye doctor. read more

Friendly and dedicated to patient care. Very easy to schedule appointment, and hours until 6pm is great for coming after work.

I moved to Pleasanton 4 months ago and needed to find a new optometrist office. I found Dr. Miller online through my health insurance and I couldn't be more happy. Pleasanton Optometry is the best private and family oriented office that I've been to. Their staff are all great and take time to do a thorough exam. I came in for my annual contact exam and Dr. Miller really went over my eye condition in detail. His assistants explained all the needed eye tests and they had a great selection of glasses to choose from. I loved the new eye scan test that has replaced getting my eyes dilated. It was so easy and after a few pictures, I was done. I love that it keeps a permanent record too for future comparisons. I ordered a new pair of glasses from the office and love them. I have needed to go back once for an adjustment and the technicians are always so helpful. I would recommend Dr. Miller and his team to any new patient and am very satisfied. I'll be sending the rest of my family to the office for their eye exams. read more

I went to Dr. Celia Ziel about a month back to get my eyes checked. I had visited several doctors before who weren't able to solve my problem, but Dr. Ziel took a keen interest in learning and understanding my problem and patiently considering every possibility for the problem. She then recommended prism lenses and that has really really helped me. Not only is Dr. Ziel a great doctor, but she is also very caring and friendly, she showed a great personal interest in my case. I highly recommend Dr. Ziel to everybody. read more

You just won't find a better optometrist office in the East Bay. The service is exceptional, and the professional eye exams are thorough. After all, this is about your eyes. I have been getting my eye exams and glasses from this office for over 35 years (even before Drs. Zeil and Peters), and I won't go anywhere else. read more

This is my first experience with Pleasanton Optometry, I'm very satisfied with their overall services. To start, the front desk lady is very very nice and friendly. Dr. Miller seems to be very experienced and knowledgeable, and was very friendly. I came a second time when I picked up the glasses and also did a dilation of my pupils. So was different people who helped me. I found the whole team very warm and caring, unlike some other optometry places that's very commercial, and rushed. Here they take their time to explain the details. Also I found the lady who helped me to pick my frame very patient. read more

Dr Ziel and her team have handled my eye care for over twenty years. She's excellent. At my wife's request I have tried two other eye doctors, and gone back to Dr Ziel because she does such good work. It's not just about lenses; you need someone who checks for glaucoma and other things that lead to blindness. Her office has the special tools and machines needed to test for these things - not every doctor does. Dr Ziel is more than happy to explain the results of all the tests, too, and she is very patient. These are your eyes, folks - don't mess around. I have no idea of there are less-expensive doctors - why cut corners on your vision? Seeing well is just too important to take any chances. Go see Dr Ziel and I'm sure you'll be more than satisfied. read more

I have been seeing Dr. Ziel for more than a decade, and can absolutely recommend her as an outstanding Optometrist. I have found her both professional and friendly, she creates a relaxed atmosphere to have your eyes tested and her office has lots of choices for both glasses and contacts. read more

I went to Pleasanton Optometry for the first time today and am VERY pleased with the care I received! EVERYONE- is very friendly and thorough every step of the way- they really make you feel comfortable and welcome. The tests are very thorough, half of which none of my previous optomettrists had the capability of doing. They have a great selection of frames for every budget, too! I highly recommend Pleasanton Optometry and will definitely go back for my annual exams!!! You should too! read more

I've used Pleasanton Optometry for several years now. I've found the staff (both the office staff and Doctor Ziel herself) to be very professional and courteous. I have definitely incurred expenses beyond what my insurance covers, but they've been very upfront about what is covered and what is not. (In fact, the reason I first came to Pleasanton Optometry is that my old optometrist was so bad at that very thing). Doctor Ziel also found a brand of contact lens that suited me better than any I had ever tried (and I've been wearing contacts for 27 years!). So consider me a very, very satisfied customer. read more

This place is AMAZING!!! (i would give it a million stars if i could) I work with a lot of rude people on the daily basis and going someplace where they treat you with such care is just amazing! i was even running a bit late for my appointment and they still took care of me. There is no exception, everyone on staff was just so friendly. I have never been so pleased with a place a much as this one. The exams were fast and easy, the Doctor was very patient and informative and the nice lady that helped me pick out my frames was funny and very helpful. The office is a bit hidden but it's right next to a school, other than that it's perfect. If you are a parent or anyone in general trying to find a new optometry office this would be the place! read more

Our family have been patients of Dr Miller and Dr. Ziel for 7 years and have been consistently impressed with the courtesy and professionalism they show to children and adults. Is your middle schooler starting to squint at the whiteboard in class? Complaining of tired eyes after reading for homework? Do you work at a computer for much of your day? Need bifocals or progressives to adapt to the changes in vision as we enter middle age? Want to try out contact lenses? This is the place to go first. read more

Bad experience and I do not recommend this vision practice. I will try to be brief but I am so upset I want to rant on and on. Let me start by saying that when I initially picked up my finished glasses the one earpiece was loose and the woman who was helping me stated that sometimes they make them that way which I found to be super dismissive. Truth be told I have not really had too much of an issue with the ear piece and had the experience that I am about to explain not happened I would not have complained too much about it. Also to be complete with this review up until today my interaction with the staff had been pleasant. So now for the real complaint. There was a variance between the glasses I received and the prescription on record for those glasses. To be clear it was a small variance but it was enough of a difference that it was noticeable and made me dizzy when I had a new pair of glasses made at another place with the prescription Pleasanton Optometry gave me. The prescription was from the eye exam at Pleasanton Optometry and the original glasses were produced from their lab. When I called to have the prescription corrected to match the glasses that they produced and that I am currently wearing as my eyes had adjusted and were comfortable with -they refused. They stated that the variance was within acceptable limits and the prescription was too old even though it was their labs mistake and the prescription was not expired. This fix would have cost them nothing financially but will now cost me hundreds of dollars as I need to replace the new glasses I just paid for with the other vendor. I have worn glasses my whole life and know that I can be dizzy and uncomfortable for a week or so and adjust to the new glasses but that fact remains that I should not have to. With everything going on in the world these days I would suggest spending your money with businesses that have compassion and work with customers when mistakes occur, especially when it is the business that made the mistake. Pleasanton Optometry apparently possesses neither compassion nor accountability. read more

This is the first time I visited Pleasanton Optometry. Dr. Miller and his staff are amazing. He was very caring. Took his time to explain and listen. He spent a long time to really narrow down my prescription. Loved the staff. Every one was amazing and kind. One other thing that really drew my attention was that every office I've been to in the past, put me in the uncomfortable situation of pushing me into purchasing services or products. But, not Dr. Miller's office. They listened to my needs and took care of me with care. I highly recommend this office. read more

Dr Ziel has been my optometrist for several years and she has been great in every aspect of my visit. I have previous medical issues that cause eye complications and I'm always appreciative of how concerned she is for my well being. I really like her direct communication and can tell she really cares about her patients. The office atmosphere is very friendly and I never have to wait very long for my appointment. read more

Best in town. I have been coming here for 20 years. I love them. Staff is always friendly and they have top of the line equipment and frames to choose from. I recommend them to friends and family. read more

I have been going to Pleasanton Optometry since Dr. Roberts retired. I have seen Dr. Miller and Dr. Ziel. They both go above and beyond in service and explain everything so well. I never feel rushed. Dr. Ziel has filled out forms for the DMV for me. The office is very light and comfortable with current magazines. Definitely deserves a 5 star rating. Also they put valuable info on Facebook regularly on eye health. read more

I did not care too much for the guy.he claimed I need a progressive according to the exam. When I tried it on. It was way off. He did not even admit he was wrong. The staff are great. But the optometrist pushes on you the progressive lens so he can make extra buck. Beware of all extra they claim you need. They need to listen to what the patient is saying. read more

Went there to get a new eye lenses prescription. Over the phone they tell you that it is going to be a $25 co-pay and then after your exam is done they hit you with a $200 bill. Why not you itemize what and how much you're going to charge me BEFORE you shoot away with your procedures? $150 for a basic eye exam? Give me a break! Stay away for these leeches. read more

What can I say? The people in this office ROCK! We have being seeing Dr. Ziel, or her husband, Peter Miller (they share an office) for the past 6 years. We have mostly seen Dr. Ziel, though. She is SO incredibly nice and helpful, as are all the women in the office. Charlotte is so patient with my son, trying to help him pick out glasses. They just have a homey feeling in the office, and they don't have a lot of turnover in staff, either, which is nice. We have gotten to know the people here. Highly recommend them!!! The only drawback is they have those stinky plants in front of their office, the ones that smell like cat pee, so hold your breath going to the door. :) read more

I have been going to Pleasanton Optometry for about 20 years. (Even before Dr. Ziel was there!) I've always been well taken care of by Dr. Ziel. She and her staff are very professional and knowledgeable. They are friendly and very caring towards their patients. They always have your best interest at heart. Dr. Ziel has been there through glasses, contacts, and most recently my Lasik procedure! I always feel like I am in good hands with her. read more

The staff was cheerful and welcoming. Office was clean and comfortable. They seemed to have a nice selection of designer eyeglass frames, although I didn't need any. Dr. Miller was very professional and thorough. Then Dr. Ziel called me after hours to ensure that I had what I needed for my insurance benefits for purchasing contact lenses. I have never received this good of service from an Optometrist before. Highly recommend. read more

Every contact I had with this office and it was many because I had an issue with my insurance it was enjoyable! They were extremely helpful and knowledgeable in all areas! I walked out of there feeling good! I will for sure recommend them! read more

I hate going to the doctor's. They made my visit extremely enjoyable, they didn't waste any of my time. A wonderful staff and the Doc was pleasant to work with. Easy location with plenty of parking, their door just steps from your car. read more

Pleasanton Optometry is a quality provider of eye care. My family has been a humble patron for over 15 years. Dr Miller has taken care of my kids and my wife as though we were part of his family. The staff is cordial and helpful. Their selection of frames are pretty good. I trust Dr. Miller and Pleasanton Optometry with the care of my family's eyes. read more

Great experience as a first time exam patient. The staff was extremely friendly and helpful. They were even able to fit me in for a same day appointment! Everyone made me feel comfortable and they did a thorough exam. I have great vision and I didn't feel like they were trying to push any products on me. Dr Miller was awesome and easy to talk to. He explained everything and didn't make me feel rushed. He had a good system of rotating patients to keep the process moving during times like waiting for eyes to dilate after drops were put in. He also has an option for a little extra $$ to take a picture instead of dilation so you don't have to be bothered with blurry vision for a few hours. My kids will be coming tomorrow for their appointment with Dr. Miller's wife Dr. Ziel....I expect the same great service! I definitely recommend getting your eyes checked here and will be back for future exams. read more

See all

We moved to that Bay Area about a year ago and was sad to leave my last optometrist, but super happy to have found these gems! The Dr and staff are amazing! This will definitely be our permanent home for our vision needs!!! read more

Great service and selection of products. The doctors and staff are knowledgeable and very friendly. I would recommend either of the doctors (I've been seen by both) - both are very thorough and attentive. read more

I've been coming here for at just 10 years - maybe more! I've seen both Doctors. They are friendly and thorough. The staff is always helpful. The office is clean and they have a great selection of frames. read more

Great experience every time. Both doctors at this office are very kind, friendly, and helpful. The staff is also friendly. Appointment scheduling is easy and I have never had any problems with getting an appointment day or time I requested. I have been going here for a few years now. I love the selection of glasses and sunglasses that they have as well. I came to my last appointment with two little kids and the staff was great with them. They had fun. They were also given stickers when we were leaving which they both loved. If your looking for a an optometrist that will take their time with you and take good care of your family, this is where you would want to go. read more

A colleague introduced this Optometry to my bf and myself. All three of us love the staff, the service, and the selections. Everyone here is so sweet and always attentive to our needs. I def. recommend this place!! read more

I had the best optometry experience here! I was wanting to try out daily contacts for the first time and I called them to see if they had any appointments--they got me in the very next day! Not only did they examine, fit and get me some trial contact lenses to go home with that same day, but the Doctor answered a long-time question that I've seen other doctors about but had no resolution. He took the time to check out my dry eyes and got me set up with a mask to help. I love my new daily contacts and it's safe to say I've found my new optometry "home"! Not to mention how nice the entire staff was from start to finish. Very happy and highly recommend!! read more

I have been going to Pleasanton Optometry for several years. They are fantastic. and Charlotte the assistant is wonderful. I appreciate that they have flexible hours and are open around the holidays to get your eye exam in before the end of the year. Great new office too. Very nice atmosphere and it is nice that its in an easy location with plenty of parking. read more

Dr. Ziel has been my optometrist for over 10 years now. I highly recommend Pleasanton Optometry, not only for your eye exam and eye care, but also for frames and contact lenses. They have a really nice selection of frames, and the gals who work there (especially Charlotte!) will take the time necessary to make sure you are happy with your selection and that you get a proper fit. They do not make your glasses "in about an hour" like some other places, because they send the frames out to a lab that does very high quality work. I have very picky eyes, and my Rx has to be just right, but I know that these folks will work to get it right for me. Also, they just moved into a brand new office which is really nice. read more