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    Sundowner Trailers

    3.7 (34 reviews)
    Open 9:00 am - 5:00 pm

    Services - Sundowner Trailers

    Vehicle battery testing

    Trailer repair

    Sundowner Trailers Photos

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    This is our new/used 2001 featherlite trailer! Such a great experience with Eric at Sundowner trailers!
    Crystal G.

    What a great experience! We were looking to buy a trailer and truely believe to have made a few new friends in the process. This company's employees, Eric & Heidi are honest, quick, knowledgable, and sincere. We would recommend everyone to check out this dealership! We wish we had more money to make an excuse to buy another one just to see them and experience it all over again! Our experience: We purchased a definitely used 2001 featherlite trailer, we were a little discouraged as I had been emailing one of the sales reps, and much to my dislike the conversation ended with "just come in" prior to most of my questions being answered. You can see how this would be difficult as we live 4.5 hours away... We were pleasantly greeted by a sales man, Eric, (later to find he is the only sales rep), and also the one I'd been having the email conversation with. He sincerely appologized for his curt ness and offered up his services if we had any questions. We had already been pre-approved by our bank which was a plus as they couldn't finance us for this trailer being over 10 years old, much to my surprise (and later, slight delight) as we had not been informed of this and their was another the woman who had been there minutes prior to us looking at the same trailer, she had not been informed or had cash (thus our slight delight). We spoke to Eric who told us all of the work that had been done, showed us documentation of everything since the trailer was in their possession, and was just overall an absolute delight! They adjusted the trailer to our trucks height and made all the slight adjustments for an easy ride home. Obviously with a sale you'd expect everyone to be sincere and polite but you'd be surprised the attitude some people can give simply because they've already made their check for the month or, aren't making enough profit to really go the distance. I truely believe this is not the case with this company. We had an absolute pleasure of an experience and will be sending much business their way! Finally I'd like to say Eric & Heidi made or weekend! Their honesty and good customer service is second to none in our opinion, it was like working with family. We will be sending many family and friends to do business with these two specifically.

    Jenna C.

    I hate rating anything 1 Star (literally all of my other reviews are 5 Star) but unfortunately, I feel I don't have a choice. Their negligence could have killed my horses. I brought my trailer in for its annual safety inspection. Check the frame, check the floor, repack the bearings, bla bla bla. So...after the safety inspection and fixing all of the minor light bulbs and whatnot they said I needed to fix, I paid my $625 dollars and took it home, assuming it was safe and in tip top shape. Trailered my horses around, did my thing until two weeks later I lifted my mat to sweep under it and found a GAPING HOLE IN MY FLOOR! (See photo) I pushed around the hole and the rotted wood just fell away. If my fingers could do it...a 1300lb horse sure could. This was not something that happened overnight. It was dry rot that they TOTALLY MISSED during the safety inspection. There was no manure and no shavings in the trailer when I dropped it off and checking the floor is one of the things included in this inspection. It wasn't missed...it just wasn't done. Any person who lifted that mat could see that hole. But they totally dropped the ball and it could have cost my horse his life if the board would have given on the freeway. So I called and brought it back. My boyfriend dropped it off and the service manager told him that the guy who did our trailer had already left for another job so there's nothing they could do. Ummm...that's reassuring. Two full days later (I kind of felt like they should have prioritized my trailer because of such an egregious mistake and gotten it back to me in a day, but whatever) and I picked it up. I got an I'm sorry from the guy who hooked my trailer (he was very nice, I can say that), after telling me that he's shocked it happened because that's the number one spot for dry rot on floors and they just had a staff meeting about checking the floors under the mats because it happened to someone else! No offer to refund me part or all of what I paid for a service I didn't get, no "how do we make this better?" Heck, they could have even offered to wash it! But nothing. I live in downtown sac and park my trailer in Wilton where I board my horses. I work full time. It's not an easy or cheap thing having to drive all over the countryside from Wilton to auburn to pick up and drop off my trailer multiple times, especially given their business hours of 9-5...when I'm at work! I am very disappointed with the apparent lack of concern they showed in keeping a customer. Apparently they have enough already and aren't worried about one more. I just wish it wouldn't have been such a serious issue.

    Color matched right from the factory. Thanks Eric

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    Ask the Community - Sundowner Trailers

    Review Highlights - Sundowner Trailers

    Eric answered all my questions and took the time to make me feel comfortable in the purchase I was making.

    Mentioned in 8 reviews

    Read more highlights

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    I took an OReilly house brand battery in for a check. It was bad and needed to be replaced. The…read morebattery sticker showed it was purchased in Jan 2024- so still under warranty. I explained that I had recently purchased the truck and the salesperson told me if I could find the receipt or provide the previous owner's phone number the battery would be replaced at no charge. Excited at the prospect of saving a couple of hundred dollars, I returned home and spent 20 minutes or so searching for the receipt and taking pics of the original owner's phone number. I couldn't find the receipt but, armed with a phone number and email from the previous owner I returned to the store. A different sales person then informed me that the warranty wasn't transferrable and I was out of luck. The original sales person was still working the counter and I asked why that person said I could provide a receipt or phone number to get a free replacement. "I don't know, warranties aren't transferable". I honestly expected to pay for a new battery anyway, but the mixed messages cost me a bit of time and frustration- I have other things I need to do. I would have just bought a battery in the first place had I known... piss poor experience and piss poor customer service.

    Very poor customer service. They clearly don't care about…read moretheir customers. It's happened multiple times, one person at the register and no urgency and about six working in the back. No one's moving as if they're really that busy back there. They just rather be in the back than helping a customer in the front. Another customer that was waiting said he had the same experience other times and that this is his last time to the store. I'm done as well.

    Sundowner Trailers - trailerdealers - Updated May 2026

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