Courteous, always willing to listen to my problems & fixing them right the first timeread more

First time RV buyer here, Curtis and his crew really made the experience phenomenal, with us…read moredriving 3hrs to check on what we've been searching for, they went above and beyond to help us be at peace. Great communication answered all questions and concerns, great customer service highly recommend giving Curtis, Steve and Jim a try.

My last several experiences with RV Travel World have been extremely disappointing…read more I've been bringing my trailer in for service under their Forever Warranty ever since I purchased it years ago. However, as the trailer has gotten older, it seems like they are constantly looking for reasons not to cover repairs, even when the warranty documentation appears to indicate the issue should be covered. The entire program has become frustrating and feels misleading. I've also had issues with pricing. On one occasion, I called ahead and was quoted a price for work. When I arrived at the store, the price was significantly higher. I had to argue with staff and remind them of the amount I was quoted over the phone before they would honor it. Communication has been another major problem. Multiple times I was told my trailer was ready for pickup, only to drive all the way there and discover it wasn't actually ready. That's a huge inconvenience and shows a lack of respect for customers' time. After dealing with these issues repeatedly, I can no longer recommend RV Travel World. The Forever Warranty program has not lived up to its promises in my experience, and the poor communication and inconsistent service have made doing business there far more difficult than it should be.

We traveled to Loomis and we were having trouble with our Winnebago plugging into to a 50 amp -…read morecalled Cody (service manager) who was beyond kind and very helpful and told us to bring it down to have them take a look and plug it in - everything was ok in our end so it was great to be reassured we could hit the road and feel safe. Thanks so much !!

Everyone here was beyond helpful and knowledgeable. Excellent customer service, communication, and…read moresupport. Couldn't be happier with my trailer or experience here. Tyson and Micah were wonderful to work with as well as all of the staff I had interactions with.

Great job installing new tires fans, a camera and doing a full safety inspection on my trailer…read morebefore a trip to Oklahoma!! Trailer was ready when promised and in tip-top shape!!

Just bought a TC from this business. Steve was an excellent salesman. No pressure, very…read moreknowledgeable on the TC we purchased and honestly answered any questions we had. Definitely not your typical salesman! Will buy from them again if we're shopping for anything from Northwood. Thanks!

Need an RV! come see Steve and Lee! They are extremely helpful, and follow up with you through out…read morethe entire process! Even when we thought we had an issue Steve and Lee went out of the way to help us solve every issue we had, even when it was our own mistakes since we have never had a 5th wheel before. They sold us an amazing Artic Fox Trailer! really stand behind the customer and there products as well, had an Extremely detailed walk through of the trailer, where they pushed and tested every single button to make sure A it was working properly before we left, and B that we knew exactly what it did! this is amazing and something that a lot of sales are missing, and really helped us in understanding our new trailer. After finalizing the purchase, they taught us how to drive our truck with the new trailer, and even helped us do a few test laps around there facility!! Amazing people, Amazing Prices, Amazing Trailers! So glad we purchased form Sierra RV! Thank you Steve!

I have never given 5 stars to a dealership service center - usually it is more of a battle to get…read moreyour car repaired for a reasonable price. I had problems with my Sienna key fobs. I showed up about 1 hour and 15 minutes before I had to leave to pick up my son - this probably wasn't a good idea on my part. But I told them I had to leave and they actually fixed the car within one hour - the other Toyota dealerships didn't come close to this. As it turned out the two key fobs only had a minor problem and they fixed them for free instead of charging me a few hundred for coming in. So I will be going back when I have a problem or for a new car when the time comes.

Took my vehicle in for a few recall updates and service, and was taken care of so well by Jake and…read morethe sweet rental car girl (blanking on her name, she's brand new and killing it!) They ended up needing to keep my car overnight and provided me a wonderful comparable vehicle. They had my services and installs complete by 9:30 the next morning, and I'll tell ya I've never been in and out of an office so fast. Thank you Auburn Toyota!

You want quality parts at an affordable price this is the place. They also professionaly install…read moreeverything they sell.

Thank you Daniel for taking care of my order. You were zero…read morepercent at fault for my error and 100% deserving of gratitude for fixing the issue. Sincerely thank you for making everything go smoothly.

This company is awesome. Our experiences here were great these past two years. They helped us with…read moreour Grand Design problems. We wanted the trailer to be Dry Camp ready. They suggested more solar, more batteries and we ended up changing solar controller. we also had them update our suspension. They repaired our roof when we hit a limb. We will go to them for all our trailering needs. They have a stocked store, knowledgable help and rentals.

First time using Affordable RV. We live just eight minutes away so it was a no-brainer choice for…read morethe 2022 camper van we have. Staff is very nice and we did bring it in just before Memorial Day so we knew we would probably have a wait. All we needed was generator oil change, checking the water pump and battery load, looking at the tires sensors, checking the roof and a wash.They said we needed new tape on top to keep the solar panels in place and couldn't find anything wrong with the pump. We got it back after three weeks and on the walk-through were actually told that the guys took all the old tape off and cleaned it up when they didn't even need to do that but they thought it was a water repellent issue which it wasn't. So who knows how much extra time went to that at $175 an hour or so. We also noticed later that we didn't get the tire valve caps back and I went to turn on the air conditioner unit in the 96° heat in downtown Saceamento and they had not turned the switch back on for that in the generator.That meant that after consulting with AI during a work event, I I was crawling under the RV in downtown Sacramento on the street to open the generator cover and flip the switch. The work overall cost $1100. Obviously, we did not think it was particularly affordable, convenient and we're not pleased with the handling of the relatively simple items on our list. There's another place not too far from us and a highly rated mobile technician as well that maybe we'll try next time. ARV business model involves multiple different technicians working on the van, which is why it takes so long, but in addition to the inconvenience we just got pretty mixed results on the work.

Disappointing experience and poor accountability. I ordered…read morewhat should have been a simple part and spoke with Mark multiple times to clearly explain exactly what I needed. Despite this, the wrong part was ordered and shipped directly from Featherlite, with shipping costs charged to me. When the part arrived and I reported the issue, customer service was unhelpful. I was told I had to pay return shipping back to Grass Valley and was also charged a 20% restocking fee--even though the part was never stocked by this business and the ordering mistake was not mine. Being charged for someone else's error is not acceptable. While the dollar amount was relatively small, the lack of accountability and customer service was significant. As a result, I will not use this business again and cannot recommend it to others. If accuracy, responsibility, and customer support matter to you, proceed with caution. A simple ownership of him making a mistake, would have meant alot, instead, he charges me...... All the trailer business that I was going to refer, will go to someone else, more professional!!! Hope it was worth the $20 you profited!!

Staff was very helpful. They helped explain all of features of their trailers which led to us…read moreselecting the best trailer for our needs. Brittany was amazing with walking us through the paperwork and explaining the DMV process. She even ordered an extra set of keys for a very reasonable price and had them mailed to us within the next week. Overall, the experience was very pleasant and I highly recommend them for your trailer needs. We will definitely be ordering an additional trailer this next year. Thanks for the awesome trailer!