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    Sun Palm Nails

    3.2 (74 reviews)
    ModerateNail Salons

    Services - Sun Palm Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Sun Palm Nails Photos

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    Recommended Reviews - Sun Palm Nails

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    Reviews With Photos

    Pedicure
    Gabrielle M.

    Got put in a chair right way but wasn't attended to for almost 45 minutes. The man didn't clean my nails and cut them crooked. He barely filed them and even want looking while he did it. After I told him I was low on time and just rather do a regular pedicure he still went on to do the deluxe. The paint job is terrible and the owner kept telling me to sit down when I was trying to leave so he could keep doing services. The owner still charged me $55 and looked at my toes and said nothing. Don't bother going here.

    Dd B.

    HORRIBLE SERVICE the past few times I went there. I called and made a appointment for a broke nail (nail broke the day after getting them done) went into my appt and they were so busy they told me to come in the next day. IVE BEEN COMING TO THIS LOCATION FAITHFULLY THE PAST 3-4 YEARS EVERY MONTH. This morning I decided to give them another try and get a pedicure. The guy that stands outside and smokes did my pedicure.. he cut my toe pretty bad to where it kept bleeding my whole service and he wasn't even going to tell me until I noticed bc it stung so bad. The service was rushed and soooo bad, I DID NOT LEAVE A TIP intentionally!!!! The service was was 49$ AND THEY CHARGED ME 58$ The lady otp told me it's not her problem and to dispute it with the bank and was very rude I will never attend this horrible location again which sucks bc I go to them every month the past 3 years but I will not keep going where I'm not wanted

    I tried this place out as it wasn't far from my house. My nails look like my 3 year old did them. One, the guy cut my toe nail too short I have half a nail. He didn't ask if I wanted regular or gel which they typically do. By the time I realized he was already polishing with normal polish which I don't get. He rushed the service like he wanted me to get out of there. I got a French tip. The lines are uneven and the top of the nail is not painted. Will not return

    Lorena G.

    Second time here.. I'm very critical of where I get my nails done, but I must share my experience was very positive. The owner is very friendly unlike other places I've visited. The tech that did my nails seemed genuinely interested in the state they were in and did a great job. He took his time and I was very pleased. I also had a pedicure and I didn't feel rushed at all. I must say I was impressed with the friendly attitude and professionalism. I'm a harsh critic so, for me to give them 5 stars took a lot.

    Marissa T.

    I am so happy with my nails! I was lucky enough to get 2 very sweet kind ladies to do both my toes and hands. I always get extremely nervous going to new nail salons and I'm so happy I came here today. Nails are by Hannah and unfortunately I didn't get the other lady's name but thank you so much.

    Nail salon
    Baysia E.

    I'm a regular at this nail shop. I've noticed going in right after lunch is the best time. They take their time and make sure you are satisfied. The free margarita isn't bad either.

    If I'm paying someone to do my toes for me, I shouldn't walk out of the shop like this.

    The man was so rough with me, and he let me leave the shop like this. He got mad at me because I didn't like the white color he had put and I asked him nicely to change it. I love getting manicures here but I don't think I'll ever come back to get pedicures. It made me so sad because I was trying to be nice. Even when it was time to get up and pay, he aggressively flipped the chair handle up.

    I got my nails done on Aug 21,2020 paid $50 They only last me one week never had I had this problem. Never again will I go here.

    Paisley T.

    They did a great job! I went in for a pedicure after work and luckily the place wasn't too busy. It's a nice spot. Clean. New chairs. The lady was very gentle especially after I pointed out that I had just hiked 14 miles to the top of a mountain over the weekend and really just came in for my achy feet - which desperately needed some attention to detail. She took forever to massage my feet. And by foreeeeeeeever .... I mean that she took her time massaging and rubbing from leg to toe. It was nice that she really took her time. Fantastic! Paint job was great and was overall a real pleasure to let her take care of my pretty toes. I will definitely be back.

    Suuper happy with my experience! The first time i went in i got Halloween nails with gel polish & I was disappointed after 2 weeks because the gel peeled up :( Came back and got the dip and i am obsessed! Great pedicures great nails and amazing service!

    I get the dip mani they are very kind. I would say their specialty is pedis. They offer a solid pedi option at reasonable rate and they do a really good job. The place is clean and the people wear masks. I have had my regular polish pedi for 2 weeks.

    Alexandria M.

    I have been coming here since December 2017 and have been getting my nails done by Hannah every time! She is the best nail technician I have ever gotten my nails done by in Phoenix and in Tucson. She pays attention to detail, takes her time and I always leave happy!! Any picture or idea I show her, she is able to create and bring to life! I am so happy my friend recommended Sun Palm Nails/Hannah to me and every chance I get I tell people to come here as well. They do really good pedicures too and give out complimentary water.

    Acrylic still all over my fingers from the sloppy job
    Tina R.

    I wasn't going to review this place because I don't want to hurt anyone's business during these times. But I now remember why I stopped coming here. The man with tattoos kept pushing me to do acrylic nails when I only wanted a dip manicure. I did miss my nails so I agreed. He kept pushing the ombré nails so I did that. I wanted them short and he still left then pretty long. When I tell you it was the worst nails I've ever had! They were all crooked, thick and I had acrylic all over my fingers and cuticles I had to go back and have him fix them. He kept trying to blame the other lady who only did the top coat of gel because for some reason he didn't finish. He only applied the acrylic super sloppy and made the other lady finish his job! After only a few days one nail had cracked and they look super grown out as if I've had these for a month. I paid $121 for nails and a pedi! The pedi was great but don't come here for nails. My understanding is he is one of the only people there who does acrylics. Save your time and money and go somewhere else.

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    7 years ago

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    6 years ago

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    6 years ago

    Customer service is great and all but the work was sloppy and two of my nails have broke/ just fallen off in a week!

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    Page 2 of 2

    Ask the Community - Sun Palm Nails

    Review Highlights - Sun Palm Nails

    I've also had my nails done by Hannah and Jenny and they are amazing too, my acrylics with Gel always on point!

    Mentioned in 6 reviews

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    Herbal Nails & Spa - WEEKDAY HAPPY HOURS
MON - THU |    12:00- 3:00 PM
%  all services 
Please note that this offer is valid until May 24, 2023.

    Herbal Nails & Spa

    3.1(132 reviews)
    2.0 mi
    $$$
    Locally owned & operated
    10 years in business

    Beautiful color (I always get pastel) but he helped me by choosing this Xmas color. So nice ! I'm…read moresensitive he is very gentle

    FIRST REVIEW : Very disappointing experience. I originally booked with Ana and was never informed…read morethat my appointment had been changed to another technician. Even the confirmation text did not mention any change. When I arrived, Ana actually started my pedicure, but then was told to stop and switch to another client who had also been booked with her. This caused unnecessary confusion and felt very unprofessional. Unfortunately, this was not the first time I've experienced scheduling issues here involving the same technician. What made the situation worse was how my concerns were handled by the front desk receptionist. I was interrupted multiple times, spoken over, and told the miscommunication was my responsibility, despite never being notified of any changes. The interaction felt dismissive, argumentative, and lacking empathy or professionalism. I came in expecting a relaxing Mother's Day treat for myself and instead left feeling uncomfortable and unwelcome. I hope management takes these recurring scheduling and customer service issues seriously. Owner response on g : We appreciate your feedback and would like to clarify the situation. As previously explained during the call to schedule the appointment the day before Mother's Day, you made a request for Ana and were notified she was unavailable at that time and we could offer you the next tech available which you agreed on. When you arrived, you saw Ana and told her you had an appointment with her without waiting to be properly checked in by the receptionist so she began your pedicure believing you were the 10:00 appointment she had scheduled. Shortly after, her client showed up and we had to place you with the original technician assigned to your appointment. We understand the frustration, however the confusion occurred when the receptionist was not given the opportunity to check you in properly as they usually do before beginning services. This was also explained during your visit when the receptionist apologized for the confusion in that moment as the booking was done correctly and there was no last minute switch ups, just a correction from lack of check in at the front desk as soon as you walked in. We always do our best to accommodate everyone fairly and respect everyone's time especially for those who take time to book for a specific time & technician to keep our appointments running smoothly. UPDATE : I would like to respectfully clarify a few inaccuracies in your response. When I booked the appointment, I was informed that Ana was unavailable at my requested time and was offered either a 5:00 PM appointment that same day or an appointment the following day. At no point during that phone call was I told that I would instead be scheduled with a different technician. If that had been clearly communicated, this confusion could have easily been avoided. When I arrived that morning, the receptionist was not yet at the front desk or inside the building. I was also not the only customer who checked in before the receptionist arrived. Ana was outside, greeted me herself, and began my pedicure. Ana herself would not have known who she was scheduled to see until clients were checked in, so it is unfair to place the responsibility entirely on me for the confusion. What made the experience disappointing was not simply the scheduling mix-up, but how the situation was handled afterward. During the conversation, the receptionist acknowledged that I had not been clearly informed over the phone that I would have a different technician, yet the responsibility continued to be placed on me for "not clarifying." I was repeatedly interrupted, argued with, and at no point was I genuinely apologized to. Overall, I will not be returning. I understand that mistakes and scheduling mix-ups can happen, especially during busy holidays, but the continued lack of accountability and the attempt to place all responsibility on the customer is what ultimately left the worst impression.

    Photos
    Herbal Nails & Spa - WEEKDAY HAPPY HOURS
MON - THU |    12:00- 3:00 PM
%  all services 
Please note that this offer is valid until May 24, 2023.

    WEEKDAY HAPPY HOURS MON - THU | 12:00- 3:00 PM % all services Please note that this offer is valid until May 24, 2023.

    Herbal Nails & Spa - WEEKDAY HAPPY HOURS
MON - THU |    12:00- 3:00 PM
%  all services 
Please note that this offer is valid until May 24, 2023.

    WEEKDAY HAPPY HOURS MON - THU | 12:00- 3:00 PM % all services Please note that this offer is valid until May 24, 2023.

    Herbal Nails & Spa - WEEKDAY HAPPY HOURS
MON - THU |    12:00- 3:00 PM
%  all services 
Please note that this offer is valid until May 24, 2023.

    See all

    WEEKDAY HAPPY HOURS MON - THU | 12:00- 3:00 PM % all services Please note that this offer is valid until May 24, 2023.

    Sun Palm Nails - othersalons - Updated May 2026

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