I took my car here in July for overheating. Nothing was found we did a coolant flush. About two weeks after my car over heated- radiator cracked hoses broke everything. I got everything replaced and was assured my car was safe to drive. Not even a week fallowing this incident I then had to take my car back because it was over heating. They didn't replace the thermostat. Now I've never heard of a mechanic replacing a radiator without a thermostat let alone assuring the customer that everything is good and safe to drive. I paid almost 600$ previously so I was shocked when I was quoted almost 300$ for a thermostat. I explained I didn't mind paying for the part (70$) but over 200$ in labor was ridiculous when they were irresponsible to begin with. They saw a 23 year old girl and tried to take advantage of her. When I explained this and then had to get my dad involved because I felt wronged they said they would take care of it. I picked up the car and what a surprise - I had to take it to another car place less then a week later because they didn't bleed the system after installing it. I had so many air bubbles I had to put a 1/4th gallon off coolant in my radiator. This business is irresponsible and I am yet again still dealing with a problem they assured me was fixed and I was safe to drive. Before bringing your car here keep in mind the amount of time and money wasted you'll be spending. Money was never an issue I wanted to ensure my safety when driving. And unfortunately sun devils professionalism and money hungry tactics will keep me from coming back. My car is still not fixed for a problem I was ensured was fixed. And honestly at this point I'm debating on filing a claim with my credit card company for a job that simply wasn't done. Be wary taking your car here. And I really hope someone else doesn't have the same experience I did. Thanks. read more

Wonderful customer service. Fair and honest assessment and pricing. Highly recommend.

Brought my vehicle in for a routine oil change thanks to the generosity from one of the sun devil family , after receiving my oil change the next day I noticed a substantial amount of oil had vacated my vehicle , called and 3 hours latter they picked it up , fixed the cracked washer ( no fault on them ) and delivered it back to my drive way .. didn't even need to put my shoes on . . This crew is an amazing example of customer service and exceptional employees , the entire staff deserves a round of brews ! read more

I come here for oil changes, been coming for many year's, and can't beat their price! They get busy, NO WEEKEND APPOINTMENTS, so come in early. Just overheard they even have a shuttle service for the inpatient, or maybe the bothersome, haha! They are very polite here, but don't take advantage of that people! Lol read more

An honest mechanic shop. My 99 Jeep Cherokee wouldn't start the mechanic originally diagnosed it as needing a new computer. We were looking at $1,025 parts and labor. After we discussed it with the mechanic we were resolved to our fate. However, the mechanic went the extra mile after we left and looked more into it, on top of the 3 hours he had already spent. He found it was a bad crank sensor replaced and the computer worked. They could have gone ahead with the expensive repair and replaced the $20 sensor unbeknownst to me but they didn't. They spent at least 4 hours diagnosing my jeep for a $232 repair. This is not my 1st time taking my jeep to this shop and they have had the opportunity time and time again to charge me for an expensive repair when it was something cheap. They are an honest shop. read more

Always honest and good priced. Check online for their coupons! I've never had a bad experience and the staff is friendly! Check em out :) read more

Sun Devil Auto - Easy to find and in a good location. - Auto Repair Near Me - Mesa, Arizona

I have gone 3 times, every time I go there there is a new mysterious problem to my car. One time they said it broke while they test driving it. The cost typically were $500-$600 each time. After the last time I refused to get it done by then and went to another shop a month later and they couldn't find anything wrong with the car. Just needed an air filter, I will not be going to any sun devil autos again. read more

I went to another place and they told me I was dangerously due for break pads! They wanted to charge me $219 dollars to fix it! I went here because they were offering a better price and they told me I didn't need them! The other company lied to me and instead of taking advantage of me they told me the truth and didn't change me anything! read more

Brought this place a set of rotors to be turned off a 2018 GMC Yukon Denali and the manager acted like it was a total waste of his time! Turning rotors is 100% profit!! I used to be an area manager for a tire and auto chain out East and I would have fired you for such poor customer service and lack of willing to make a buck! You make twice as much profit turning a set of rotors for a guy than doing two oil changes!! Set the machine and walk away idiot! Easiest 40 dollars they could have ever made. The manager even had his mechanic waste his time and measure the rotors to see if they could be resurfaced, which they could and had plenty of material left!! Told me they "don't resurface rotors there, only replace them",even before measuring...... place is a rip off!!! Stay AWAY!!!!!! Why would I ever bring you any other type of business when you can't even turn a set of rotors? Any monkey can do brakes, I will eventually need other services I can't perform and your place will be the last place I look! Please be cautious if you get brakes here as they WILL rip you off! Get a second estimate... I promise it will save you money! Shame read more

Bottom line go somewhere else. Had oil change brought car home checked filter same filter because I marked it before I took it in. Oil looked dirty so in other words they didn't do anything. Bad business and i will never go back. LT read more

I wish to commend your service advisor, Andrew Embree, for the way he handled my problem with my car today. He was courteous and friendly as he made a clear explanation on how to address the issue and the symptom of my vehicle. Such professionalism is rare nowadays. Mr. Embree is an asset to your organization and is part of the reason I look forward to doing business with you again in the future. read more

Sun Devil Auto - Auto Repair Near Me - Mesa, Arizona

These guys always treat me right. Professional. Friendly and courteous. And they do what they say at a reasonable price! Bob and Eli are great to work with and I don't think you understand how good they are until you sit in the waiting area and here how hey interact with other customers. First class! read more

Great customer service. Very time efficient as well. Online coupons are great too. Lobby is clean and tidy.

Heard a weird noise in the passenger side front wheel on highway in an area I am new to. This is the closest repair facility open on early Saturday morning with good rating. In and out in 45 minutes without charge because it was just loose skid plate rubbing on the tire. Very professional and friendly. Has to mention my service advisor: Danny Cluever. Thanks a lot! read more

Extremely disappointed in this place. I've taken my cars there over the years for oil changes but have always been reluctant to do larger repairs and service because I've always used a longtime and trusted shop for bigger jobs. But I took a car in for an oil change and was told I had a leaky water pump that needed to be replaced. They advised me not to drive the car anywhere and quoted me $1500 for the repair. They told me because of the type of car I had they needed to replace the timing belt as well and that's why the cost was elevated. I told them I was going to get a quote from my normal guy and they again encouraged me not to drive the car. I took it anyway and my shop confirmed that the car needed a new water pump but said it absolutely did NOT require the timing belt method that more than tripled his quote and they performed the repair for $450. If I'd listened to Sun Devil, I would've spent $1000 more unnecessarily. Either they didn't know the job requirements or they were crooked. Either way they're quote was unacceptable. I would've never known they jobbed me. Really disappointing. I gave them one chance to prove themselves and they puked it. I'll never go back. read more

Took my Hyundai Sonata to Sun Devil Auto. It had a noise on steering wheel. They came back and told me I needed a steering gear assembly and it would cost me $1,525.97 to fix it. I said no thank you and took my car to Hyundai Dealership. It only needed the steering flexible coupling. The part itself was $2.42. Total bill was $276.00. Very frustrated how Auto Repair places try to take advantage of you. read more

Decided to try this shop out due to the close proximity to my home. My 2016 Toyota Tundra needed a new rear wheel bearing on the driver's side so took it to them for a quote on the repair. They said I would need to leave the vehicle with them and they would get back to me by noon that day with a quote. They had me sign on a small signature pad to authorize leaving the vehicle with them. Hadn't heard anything from them by 3 pm that day so called for a status. They called me back 30 minutes later to let me know the wheel bearing replacement would cost approximately $1,800. I told them to hold off on the repair and that I would get back to them. I was surprised to find out that the Toyota Dealership here in Mesa would do the same repair for $1,100 so I called Sun Devil Auto to let them know I would be picking the truck up. I was then informed that I would be charged a $175 diagnostic fee even though I had earlier informed them the wheel bearing issue had already been diagnosed. I asked them why they didn't disclose the diagnostic fee to me when I dropped the vehicle off and they claimed it was on the little signature pad I signed when dropping the vehicle off. That was completely untrue as the only thing on the signature pad was space for my signature and they claimed at the time it was just to leave the vehicle there. I argued this with them though inevitably could not retrieve my vehicle without paying them the fee. I wouldn't have had any issue paying the $175 had they just disclosed it up front and been honest about it. I would never try this shop again or recommend that anyone does. The fact that they charge 60% more than the dealership for a repair shows they have a massive upcharge for parts and labor. To make it worse they want to charge you $175 for choosing to not let them take advantage of you. This shop is both overpriced and unethical so I would stay clear of them. read more

We love this place because of the HONESTY, customer service and prices. We took a truck we were going to purchase for an inspection. They spent 45 minutes on it and the truck had been in an accident when truck was put on the rack (car fax did not have that bit of info). The mechanic spent sometime with us giving us advice on what type of truck to purchase for pulling a 5th wheel or travel trailer. The man checking us in ALSO spent time with us discussing the towing advantages and reliability of different brand trucks We had also taken our cars after problems with the oil changes we received from a dishonest place (name not to be mention) and Sun devil found issues with what had been done. read more

I came in for an oil change and was immediately greeted by your employee, Austin. He was very professional and kind. He checked me in and told me it would be about an hour for the service, less than an hour later my car was complete. Austin helped me check out and explained the work done as well as bringing to my attention that my breaks are needing replacing in the near future without added pressure to complete that need immediately, I really appreciated this!!! I will definitely be returning to your location for future appointments and car needs. Thank you!! read more

Only place I'll bring my vehicle for service. Quality work at an affordable price. Service time is reasonable and they're extremely professional. No better place for an oil change. read more

Mark was super helpful and gave me a great deal on my general maintenance. Always take our cars to Sun Devil because of their knowledge and care for the cars. These guys aren't there to screw you over. read more

Horrible communication and service. Dropped my car off at opening then went across the street. The staff asked if I wanted to wait or for them to call me. After an hour and half, went back because it seemed to be taking long. Everyone who was in front of me and one person who was behind me that morning had been serviced. When I inquired about the time I was told it would be another hour and half. What had happened to my guess is they served the people in the lobby but because I did not stay in the lobby they pushed my vehicle back. The manager refused to admit this, though his offer of trying to get me in right away was an admission at best or worst just more horrible service. read more

Ran into a major issue with my car.. I felt they were honest, fair and did all they could to fix/return my car to me in as few days as possible. I will recommend this location to friends/family. read more

I recently changed mechanics from down the street to Sun Devil Auto. This was the best decision and I wish I would have made it sooner. These people are amazing and completely understanding. Customer service is fantastic. I have brought in my car multiple times and never had a problem. I would highly recommend this place to anyone in need for some car fixing! Thank you Sun Devil Auto! read more

thank you for helping our Daughter know the used car she is buying is safe and reliable. She had 2 car checked before buying and the guys have always gone above and beyond. read more

Sun Devil Auto has restored our faith in AZ auto service centers. They are reasonably priced, pay attention to detail, professional and friendly! We are so happy with the work they have done on our vehicle and we will not hesitate to return and send others! read more

This is an updated review. My husband and I left our vehicle with them for a transmission rebuild and it was awful. We had to keep bringing it back and finally they figured out another part was needed that cost us almost another 2000 dollars. So now with almost 7000 dollars invested we were hoping no more problems. However not even a month went by when an old problem came back to haunt us. A year and a half or so ago we had the motor mount replaced and apparently once again the screws were loose again, and one was missing. The mechanic wanted me to redo the number of stars since every time we had to bring it back, they did not charge us for the problems even though it was their fault. I am now doing just that. We are invested so we cannot afford to not take it back to them. I just would like to not have to bring it back with problems they were supposed to have fixed. This is as good as I can give having gone through what we have. I can say they are nice and for oil changes and other things like tune ups we had never had any problems but with the bigger more important repairs it has not been a good experience. read more

Great customer service, especially from Mark. It really sucks when a problem is discovered you weren't expecting but Mark is compassionate and helpful. Sometimes you go in for one thing and something new is discovered that can't wait and he understands that. read more

Danny and the team were beyond professional and honest with me. I brought my truck in for an airbag light and Danny said that this was a factory recall issue and said the dealership should fix this. They charged me nothing for their time. I appreciated the honesty so much. I did call the dealership and found out that the recall had been done that i would have to pay to fix jt. I asked them for a quote while I had them on the phone and then called Danny back and got a quote from Sun Devil and it was nearly half! Needless to say i brought the truck back to Danny and the team there to fix it. Professionalisms, honesty, and real integrity witnessed here. Thanks, Danny! read more

Pretty good service. Needed an appointment for a oil change but was in and out. I will go back when needed. Seemed like a fair price

Good guys - all my experiences here have been positive overall. I believe the shop is honest and trustworthy, happy to recommend. Call ahead however, they are usually busy as many folks use their services. read more

I have been taking my cars here for at least 10 years and have had a fine experience every time. They also worked on and fixed my old 1975 Ford F-250 truck, and my wife is very pleased with them as well. Thanks Bob! read more

Very impressed with the service and cleanliness of the store. Jay was very helpful. Thanks guys!

I have had work done here several times now and each time I have felt very confident in their honesty and highly competent services. The are not like most auto repair shops that fabricate unnecessary problems just to jack up the bill. They have a lifelong customer in me. read more

Honest, quality service. Techs know their stuff and they don't charge you for work you don't need.

I bring my two cars to this shop often. First it was oil changes but now I trust them to do whatever maintenance is needed on the car. Last couple of times they had to replace my brakes and an oil pan. Their prices are very reasonable specially compared to Honda where I used to go. I tend to ask a lot of questions and they always take time to explain everything to me. Top-notch service. It's nice to have a local place that is trustworthy. read more

I took my car in for just an oil change they asked if i wanted my tires rotated so I said sure. With the oil change they are supposed to top off all my other fluids nothing else was topped off my alignment is now in awful condition. They tired to take advantage of me because i am a female. I was not please with my experience there at all. read more

I took my '09 Prius in when my A/C stopped working completely per my sister's referral. She insisted that they were "cool" and wouldn't "screw me over." She was right. Danny was very helpful in scheduling all of my appointments as well as providing all the different options that they had to finance my repairs. Bob the manager was instrumental in making sure that I left the shop as a satisfied customer. They definitely helped me in my time of need. They gave me hope in what felt like a hopeless situation. Take your car in. They will be up front and honest. They just want to get you back on the road. Thanks Bob, Danny and team! read more

Sun Devil Auto is the best place I have ever taken my car in the Valley. I do not know a lot about cars, so it is really important to me that I can trust the people I take it to. The staff was extremely kind and friendly, and they were honest. The person who quoted the price also walked with me to my car and showed me what was wrong and what they were going to fix. As much as it stinks to have to get your car fixed, it's nice to know you being treated well. HIGHLY RECOMMEND! read more

What a scam of a business. The mechanic didn't plug the oil drain correctly so it leaked on my driveway. When I called and went back, he wiped it clean, plugged it correctly and told me i was seeing water on the driveway, even after my husband confirmed it was oil. They also told me i needed new struts since they were leaking. They offered to fix them but I went to Kia since my car is still under warranty. Yesterday, 3 mechanics at Kia told me my struts are perfect. Sun devil auto tried to take advantage of a woman who doesn't know anything about cars. They just lost mine and my family's business. read more