Just had my window replaced by Scott and he was Fantastic! Had me check all the little things and make sure to get all the little glass pieces. When I first called my insurance was closed so Emily I think her name was asked if she could call me in the morning to try again. Just a happy experience! read more

When they first replaced our windshield, they didn't seal it properly so they had to come back a second day to fix it. Then while fixing the seal, the guy cracked the new windshield so he had to come back a third day to fix it. (Keep in mind, they give you a 4 hour window when they will come during so you need to be at home that whole time waiting for them, so that added up to 12 hours of my time) The manager Doug said all of this was somehow my fault and that he knows my husband's family and "doesn't want to get them involved." How unprofessional. (Look at how many other 1 star reviews mention how rude Doug is). Offered me a $50 gift card for the inconvenience, but never gave it to me. I wish I never went through this company. read more

First class service! Danny was there early to repair the glass and Jordan did the alignment. Both employees were very skilled and polite. I will definitely be using Integrity again! read more

The service was exceptional. Appointment was only two days after my call, which was convenient. The price was competitive. The installers arrived on time. The installation went great. read more

They failed to call or show up for the first appointment, but I was satisfied with the guys who showed up for the next appointment. I'm still waiting for the $50 gift card. read more

We have been using Integrity Auto Glass for years and they have been an excellent business to work with. Their employees are professional, show up when they are scheduled and do a fine job installing windows. My recent repair person, CJ did a great job. read more

They were on time. They did great job. Very personable. Friendly and efficient. The person who did the calibration arrived about 5 minutes after the windshield was replaced. I might have gotten a better price somewhere else, but it would not replace the confidence I felt. I have used other companies. I felt bullied by them and they did not do what I asked. They were supposed to do a chip repair and ruined my windshield. They didn't replace it either and would not take responsibility for it. read more

These guys are located kitty korner from a much larger national windshield replacement chain. I went to that larger place first for a quote for simple chip repair. $175!!!?! So I went to Integrity and they quoted the chip repair at $99. They set up an appointment at my home the following morning, the chip was repaired and I saved $75 which I spent on a nice dash mat and window shade :). THANKS INTEGRITY AUTO GLASS!!! read more

Full windshield replacement. The highest quality workmanship with the installation, no gimmicks. These guys will come to your location and get your windshield replaced quickly. They use only OEM glass. Excellent work. I've used them for the last decade and never had an issue. They communicate well and ensure the correct window is being installed. They work with insurance companies. read more

Windshield was cracked on my new car. Called them and they can out the next morning! Very prompt and nice. It was easy and a pleasure to work with both Chris and Jake. Recommend them! read more

Very professional. Fast responses. The guy in the field was super helpful. They were flexible when I ran into a snafu with my insurance and the guy waited for my insurance to clear things up, he did another car in my neighborhood and did mine afterwards. I'd use them again in a heartbeat. Thanks team!! read more

The set an appointment and then kept calling me and saving a hour late multiple times. They then called and canceled they have no integrity as far as keeping appointments go. read more

I had a very large crack across my window and they were quick to arrive as soon as they possibly could to fix my window. All I had to do was give them the keys and they did the rest! They send you a gift card in the mail that can be up too $100! I would Highly recommend this company if you find yourself in need of replacing a cracked windshield. :) read more

Doesn't Honor Coupons they send out. That shows "Integrity" . We used this company for everything for 6 or 7 years and never had issues. Would not recommend.. Great way to lose customers... read more

Two installers came out to replace my front windshield on a cold and windy day. They replaced my windshield in about 20 minutes and did an excellent job. read more

Great company to work with; they handled the insurance company (tele-conference), obtained proceed to work order and the Tech arrived in time on selected date. Hopefully won't need to replace windshield soon, but if/when it happens, Integrity will get our business. Bob G Gilbert read more

Found them in Value Pak with a coupon that they will give you a $100 AMEX gift card at time of service with approved insurance claim. Josh booked appointment verified I will be getting $100 Gift Card at time of appointment. Fred my technician was AMAZING but told me he doesn't have any gift cards on him.. it would be mailed to me ... called office Jessica brushed it off.. said within 14 business days also approved insurance. I hate to be lied too, can't trust them for their advertisement. read more

Integrity Auto Glass - Auto Glass Services Near Me - Mesa, Arizona

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These guys recently replaced the windshield on my work van. Left the vehicle parked at home one day, and drove my personal vehicle to work instead. When I got home, I saw the great mess they left on my dash. Strips of silicone, and big dried up soap stains, all over. How hard would it have been to wipe the dash off, after they had finished working? I didn't expect the van to be detailed, but I definitely didn't expect to clean up their mess. To top it all off, they shredded the wiper cowl; maybe somebody was inexperienced, or in a hurry. Long story short, I won't ever use them to change windshields on my personal vehicles, and won't recommend them to anybody. read more

I know this company for more than 5 years, and I am so happy with their service. They're always on time , responding, very honest and have great quality of windshields. I had Adam few times for changing and fixing my windshield, he is great. I really recommending them read more

Awesome team! I spoke with Nicolette on the phone and she was smart, professional, and kind. She made sure I got the best deal and conferences in my insurance company which made things way quicker and smoother. My windshield replacement was scheduled for 2 days after I called and had a service window of 10am-2pm. The team showed up at 11:15 and finished within 30 minutes. They were also professional, kind, and knowledgeable. I put off replacement for months thinking it would be a pain, but it was fast and simple with the Integrity Team. Definitely using them if I need repairs or another full windshield replacement in the future. read more

Bola de ratas Luis es un mentiroso ratero cuidado cuando firmen mucho cuidado con estas ratas

Had my car windshield replaced today. So professional! I highly recommend this company. Gave me instruction sheet with all information about when you wash your car ect. Please give this company a call if you need this service!! read more

Integrity Auto Glass - A car - Auto Glass Services Near Me - Mesa, Arizona

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My husband's new Highlander was hit by a couple of stones. Integrity sent Anthony out to repair the damage. He came earlier than expected, phoned me to let me know when he'd be out, explained exactly what he'd do, and was done in 15 minutes. To top it off, when my pit bull girl wanted to greet him -- both when he arrived, and when he was finished -- he gladly greeted and petted her. He was friendly and professional. I will always call Integrity Auto Glass if we need windshields fixed in the future. Thanks, Anthony, from both me and "Chloe!" read more

This company needs to change its name to NO Integrity Auto Glass!!! They advertise a $100 rebate by Visa gift card. Then when I called they said it will be only $50 and after the job was completed they sent me $0!!! I wish I would have Yelped them out before I hired this shady company, lots of people seem to have had the same negative experience as I did!! read more

HIGHLY RECOMMEND!!! I discovered Integrity Auto Glass on a Fry's receipt, and had been needing to replace my cracked windshield so I called. The female representative conference called my insurance company to file a claim, and scheduled an appointment to come to my home within about 5 minutes! A couple of days later, EJ, the quick and friendly technician came to my home, and replaced my BMW X3's windshield perfectly, and even installed brand new weather molding for free! My experience was SO great, I had my dad schedule a windshield replacement for his Chevy Silverado 3500HD, and again, a second FLAWLESS experience with Integrity Auto Glass. Perfect installation, high quality glass, and brand new weather molding! I can't recommend them enough! read more

So after Fred came out, it seemed ok...for a day. Whistling again in the same corner as stated above. I'm not calling them again just to be told too bad. I'll try to seal it myself and call my insurance company to make sure they are off the approved list. Bunch of LOSERS! read more

64 Corvette... Danny from INTEGRITY AUTO GLASS replace this windshield in my 64 VET. and my wife's new Lexus. Very talented and knew all the safety features of my wife's new car. The owner Doug, was able to find parts that nobody else could. This company went over and beyond and provided excellent customer service. I would highly recommend them to anybody!! read more

Integrity Auto Glass - 64 corvette... - Auto Glass Services Near Me - Mesa, Arizona

Windshield replacement... They were :40 late but luckily I didn't have any other afternoon plans. They did call ahead of time to inform me of their delay. Were very professional going about their business once they arrived. In and Out in less than an hour. read more

Stay away from this company! I'm sure a lot of the other reviews are fake, because the tech broke our windshield while removing it and left tiny shards of glass all over without cleaning it up. It went everywhere, and we're still finding pieces months later. The tech was rude and unprofessional. A smart business owner would have knowledge of how to have an amicable conversation to resolve a problem. The owner made no apologies and said we have tons of happy customers, so find somebody else next time. There are so many other companies that I'll be happy to give my business to! read more

Beware of false promises. I decided to go with Integrity because they adversities a "up to $100 gift card". Since it's Christmas time I thought it would be worth it to try a new company and use the gift card as a gift. I was told I would receive the gift card in 10-14 days after the service. It was a HUGE pain to use this company. If I used Safelite as recommended by my insurance I would have been in and out, but with Integrity I had to go get an Inspection from a third party vendor - That was a place 45 minutes from my house- again I thought of the gift card and that this would be worth the hassle. The only reason I am not giving 1 star is the technician was great- fast professional and communicated well- the office staff was also friendly and professional. After my install I noticed that there is an air leak on the drivers side of the windshield when I drive fast on the highway, however the technician did tell me that my seals were worn down?Anyway- again as he was leaving the technician verified that the gift card would ARRIVE 10-14 days after the service. Yesterday I called to check on the status of the gift card as it had been 12 days since the service. The gal on the phone looked up my account and put me on hold- then came back and said, "I am so sorry, yes you usually will get the gift card within 10-14 days but our manager must have FORGOTTEN to do it, then he was out with Covid, so we can schedule it with the next batch and you will get it in another 10-14 days from Wednesday" I explained why I chose this company and what a pain it already was and could she please have the manager call me back. Today I had a voicemail from the manager who took zero responsibility and stated, "we send the cards 10-14 days after the job" claiming that they will SEND them 10-14 days not that they will be received in 10-14 days and today being 13 days is still in the "window". Then it still takes 10-14 days to receive!!! Well that is NOT what I was told by the woman who scheduled me and the man who did the job and the woman who I spoke to yesterday- interesting that their name is "Integrity" and the manager is showing a complete lack of integrity - I would have been happy with a call apologizing for their oversight and a commitment to do better next time, I cannot stand when people refuse to take accountability - it makes me skeptical about the way they run a business. In my opinion I would go with Safelite- they are honest and they will fix a problem if you have one. Plus it's so much easier. Too bad the manager couldn't show some INTEGRITY in this situation. Also I only "qualified for $50"- I wonder if anyone actually gets the $100? Don't waste your time with this company! It's not worth it. UPDATE: I just received a threatening phone call from the company related to my review! The gentleman who said he was the manager stated that his lawyers would be dealing with my "libel and slander" WOW- let me clarify my insurance company Geico- required me to get an inspection if I used Integrity and they did in fact state that if I used Safelite I would not need an inspection - I have found this to be true as I had my windshield replaced without inspection at Safelite. The manager of Integrity is claiming that this is not true and threatening me with legal action because I wrote a review! Wow, just wow! I am only stating what I was told and what my real experiences are- if Geico isn't following rules or protocols that's not my problem. I seriously cannot believe they called to threaten me over a review. Seriously what kind of business are they running? Be careful dealing with this company! read more

A+++++The tech was on time, very professional and polite. I highly recommend him and his company. Thank you very much!!!!

They damaged my wires in the windshield camera and Daniel was a very nasty and rude to me and Toyota I had my windshield replaced at least 3 times before and never had a problem before now I have an notifications stating malfunction see dealership and he tells me it nothing read more

2nd time I have used them. Windshield was chipped, sent in the claim to my insurance, called to set up a time and Anthony came to my job to fix. He is very friendly and professional, even called to tell me he was outside. Both times he came during the scheduled time. I will continue to use them as well as refer others. Great service! read more

Excellent service, very helpful, well done, great customer service, received a $100 gift card in the mail shortly after (from a coupon). Will use again, definitely recommend. read more

Needed a windshield replaced. They came to the appointment on time and finished in a timely manner. $100 cheaper than every other place I got quotes from. Very happy with the work and would recommend for sure. Everything you could expect. read more

Integrity glass came out and did the windows on my cars. Not only were they efficient they were very good. Danny from integrity glass came to my house explained everything told me about how long it would take and when he was done. Danny Came to my door handed me paperwork and let me know when to take the secure strips off. The work done was excellent I felt comfortable and felt like I was in good hands. I would recommend Integrity glass to anyone. read more

Awesome service! The installer was great. He knew I was working from home so he had me sign all the necessary paperwork up front and softly knocked on my door when he finished. I love my new windshield with the original style plus the added blue tint at the top. I even got the gift card quickly with a thank you card. Highly recommend them read more

Integrity Auto Glass - Thank you card - Auto Glass Services Near Me - Mesa, Arizona

Was promised a $100 gift card. When windshield was replaced, they said I only qualify for $75 and they would mail it. It has been over a month. When I call they say they will mail it and verify my address which they had wrong. I thought they corrected the address, but I still have not received the card and when I called back they still had my address wrong. And then I was told the gift card amount decreases every time they have to reissue. DO NOT USE THIS COMPANY!!! FALSE ADVERTISING!!!! read more

Tech was great, staff was friendly and professional. I decided to go thru this company after having a terrible experience with a different company and have used them before no issues. I was under the impression I would be receiving a $100 gift card and was told it would be 10-14 days. Ok no problem. 3 weeks goes by, nothing. Was told if it doesn't arrive within the next 3 days call back. Ok no problem. 1 week later, my apt number was not put on my profile for some reason, although I has stated the number every time I verified, so another one was issued. This one arrived finally after 2 weeks and was for $50. Was SUPER disappointed as I have waited 1.5 months and with the way prices are ridiculous everywhere, was counting on it. I called and was told I only qualified for $50. I am curious to know what qualifies you for $100. I have paid cash for my windshield before and it is NOT cheap. So just really disappointed. read more

I asked for a cash price (no insurance) and they gave me a very reasonable price to replace the windshield on my 2015 Acura MDX. Their tech (Fred) came out to my house the next day and got the job done in about an hour. I was extremely pleased with the entire process. He did an excellent job and the glass appears to be just as good as the original windshield. We do not use the lane departure system so we did not get the camera recalibrated. We may do that in the future, but we don't want to spend the $325 right now. I highly recommend Integrity Auto Glass for your auto glass needs. And if you don't want to use your insurance, or you have a high deductible, asking for the cash price is the way to go. read more