These guys are amazing!!!!!! Took my Audi in for serious hesitation issues...and ended up having a…read morefull diagnosis scan done ..cleared codes ...replaced fuel pump...plugs, wires valve cover gasket..AAAAND installed my cold air intake w/box!!!! Overall took a couple of days only because they were waiting on a part......I've also had front rotors and pads upgraded to drilled and slotted as well as a Brake fluid flush!!! I believe I've found the Unicorn of repair shops....I definitely am an impressed and return customer...!!!!!!!!! Great pricing and value ...! Your Dollar goes a long way here!!

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.

I was in a time crunch and needed an oil change quickly. From that moment I was greeted with…read morepleasant, fun, professional energy. The guys there were fantastic, and the service was fast. And yes I would take my car back--more for the customer service. The staff really was awesome And changed my mood by putting a smile on my face. And as cold as it was today they did their job gracefully.

Walked in at 315 pm for what should be a 15 minute oil change. No cars waiting. They close at 4…read morepm. The guy at the front desk made it clear he was annoyed we showed up. He said "waited until the last minute huh?!"....while barely looking up from whatever he was doing. I just walked out. They clearly don't need the business.

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

The Chick Fil A of Oil Changes. Everyone was genuinely nice at this Springcreek & Coit location. I…read morehad to get my registration so noticed if you get an oil change at the same time you get $25 off and the oil change is 15 minutes. I also had gum on my exterior door and went to car washes, dealerships and no one ever went out of their way to try to get it off. The kind young man with a sweet smile got it off for me so my car looks brand new again. Such a elevated and kind thing to do. Also, they let me pick two different oils while everyone else tells me it only takes one specific oil. I will always come here as long as they have this team and great work ethic. Great job!!

First and last time I come here. Moved into town recently and this was my first oil change in the…read morearea. I was expecting 15-20 min wait like I was told no big deal. But once I sat down I saw it all in 40 plus mins . From lying to customers to get them to purchase products they didn't most likely didn't need to front desk clerk arguing with technicians over products he upsold. He even tried to charge me for a tire rotation I didn't ask for and if I didn't catch it, I would have paid $29.99 extra. Stay clear of this establishment, spent $128.87 a basic oil change(I know it's on me for this ). And an extra $7.99 gets tacked on for "shop supplies" to everyone's bill. And lastly they need to send a bug guy to fumigate many ants , roaches and spiders all over Never coming back here

Gustavo and crew were great!! Fast, friendly service, couldn't be more pleased. We thank you…read moredespite my husband's corny dad jokes!

They overall have done a good job in the past-- however, I was pretty upset with the Plano location…read moreon 15th today. My wife has a new Chevy Trax with only 5k miles and they sold her on getting the high mileage oil and the air filter located in the glove box on a brand new car. ‍ She spent $120 on servicing a brand new car. Ugh! Lesson learned! Going forward, I'll handle our oil changes and take my business to Kwik Kar.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

I'm so happy this place was recommended to me There were…read morethings that I was not aware of with my vehicle The staff was courteous didn't mind my asking questions And the service is superb!! 10 out of 10 I'm definitely going to keep coming back here

Only reason why I came back bc the first time I went I got charged for services I didn't approve. I…read morewent in for an oil change and left paying $500. I went back during my lunch and the Hispanic older bald man around 80years old gave me a whole story about how he would never scam females his favorite clients are females and said next time you need an oil change I'll do it for free. I went today got charged $221. Didn't argue with the manager or say a word I grabbed my receipt left. Never coming back again. I pray you guys close . The way you all do business is disgusting. Not just that the manager at this place tattoos white male, 55+ years old had the audacity to walk out and say something about "spicy Latina" I didn't even say a word to this man. You're a perv, I pray you get a haircut with the money I just spent and fix your beard or whatever you call that on your face. Disgusting low life , only thing he gets off on is scamming people

Amazing service took no time to a great job we'll go there again................. The service in…read morethe people were excellent.

- The wash damaged my vehicle causing $1000's in damage…read more - Owner refused to reimburse for damages. After all, it's his word against mine, right? What are the odds of having a credible 3rd party inspect the truck immediately before entering wash? - Have an affidavit of credible 3rd party confirming truck was undamaged upon inspection. - They have been served.

Although I did not purchase tires here, I stopped in with some questions about my vehicle, and…read moreeveryone was very kind and courteous! Wait was not long, especially for a beautiful sunny Saturday afternoon. I called ahead to see if they would be able to assist me since I was just down the road at the time. Everyone was very friendly, down to the person who answered the phone!

Took the day off because my son also did not have classes or work. He has a 2011 Honda…read more I took it in for an oil change and AC check. They performed everything diagnostics except what I brought it in for. Most expensive oil change...$150

Called in with my issue on a Saturday afternoon, they said bring it on in…read more Only had to wait 15 mins before they brought it in and lifted it up. They gave me an honest answer, straightened out heat shield plate and didn't try to up-sell. Free check and didn't pay a thing. Would highly recommend this location for any brake related issues!

The location is clean and has lots of sitting space. There was a short wait when I arrived around…read more8:45 am. Tyler was apologetic for the wait. I told him that I wanted a brake check because I heard my brakes squealing. The free inspection took around 15 minutes. Tyler came and relayed what I needed and after making a couple of adjustments & receiving a coupon to save on my repair, I waited there at the location for the brake pad replacement. While they were repairing my vehicle, I worked on my laptop at a table inside the location. The replacement took around an hour or so. Tyler assisted me once the replacement was completed. He was kind and very helpful. The prices were somewhat in comparison to other repair options in the areas. I'm just to have the brake pads replaced. No more squealing!