I ordered (2) 6 peice wing combo at this location. I waited at least 10-12 min until I got my food…read more When I arrived back at work I looked at the food and was very disappointed . The wings were hella small, and the French fries weren't done! I ended up throwing away the fries, and honestly, the wings weren't worth it. I gave 3 stars due to the employee being courteous over the phone, and the wait time was short. My Co- worker stated that her French fries weren't done and that the wings were too small.

The service is amazing and the food is great i go to American Deli so much u have to ask for the…read moreoriginal

As per the rating, it could've been better…read more The good: The store looked clean, tidy, and highly presentable. The sandwich I received was okay, a little messy, but it was a to-go order and that was to be expected. As taste was concerned, I was hoping for something more, but that doesn't waver my expectations for the next time. The bad: The first thing overall was the customer service: I walked in late afternoon and only one customer was inside. The rest were employees behind the counter. As I made my way in, they saw me and kept to their task. I moved to the counter, grabbed a paper menu, and waited. I looked to the board above on the wall. Kept waiting. Not one person said "hello", "we'll be right with you", "hang on", "are you ready?", etc. Silence. 5 full minutes. Not a long time, sure, but when you're standing there and you're ready, and employees don't seem to acknowledge you're in the building, it makes it frustrating. Finally, someone came to take my order, and everything was fine from that point.

If I could rate this 0, I would! I stopped in for a large Virginia honey ham su, and it was…read moreAbsolutel disgusting. The sandwich was sloppy and the honey ham was absolutely not honey ham. The ham had no semblance on honey and the sub did not include any cheese. A supremely underwhelming experience. if you eat here, check your sandwich thoroughly before leaving. The ham being used is not the signature honey ham and corporate needs to be notified.

Ordered ahead online. Just as we ordered it. Ready at pickup. Very good burger! Probably the best…read morewe've had. Comment- please start using tallow for your fries so they will be healthier. Thank you!

Enjoyed my grilled cheese and tomato here, and tried the salted caramel shake for the first time,…read moreyummy! Service was quick and the place was clean. I stopped here after a trip to the nearby UPS Store, convenient!

Always get friendly costumer service and the Food and was fast and is right on point !read more

I've eaten hungry howies so many times it doesn't matter what location you go to always tastes good…read moreabsolute gem of a restaurant!

This is the nicest Firehouse Subs That we have visited. The…read moreguys are polite and listened to the request of what we wanted in our order. I commend the owner on very good hires !

A terrible experience at this particular Firehouse. Arrived to pick up an Uber order. The chips and…read morethe bottled pops were not in the bag. The veggie sandwich had a pile of mushrooms when I ordered NO MUSHROOMS! I called the store and was told I was to pick up my chips and pops when I picked up my sandwiches. So, that's my fault that I didn't get the food I ordered through Uber Eats. I'd never heard such a thing. My wife went back inside to get our chips and bottled pops. The worker was so rude and demanded that she get fountain drinks rather than what we paid for. She may have been overwhelmed because she was the only person working. But it was a bad experience and we will never return to this location.

Guthrie's Chicken is always a hit--crispy tenders, good fries, and that classic sauce never…read moredisappoints. Simple menu done right. Wish we had a Guthrie's location in New Orleans!

Great chicken in a sea of choices , so near the Guthrie is a Slim chicken, Popeyes , and a…read morebojangles , you can see all from the others . In all of that Guthrie stands out , the tenders are tender , juicy and well seasoned , the sauce tasty especially when Tabasco is added , the fries crispy and the Cole slaw excellent. All they do are tenders but damn they are good

A deli in a hospital? Sure, why not. Actually, we were visiting someone there and needed to get…read morelunch. It has a sort of hospital vibe with nurses and doctors stopping in for lunch in their scrubs. This particular Chappy's Deli doesn't have the full menu of other Chappy's. You order at the counter and they bring your meals to you at your table. I ordered a Reuben Sandwich but I noticed on the menu that it comes with mayonnaise. Who in the right mind would put mayo on a Reuben? No mayo for me. The sandwich was ok but I wouldn't order it here again. My family seemed to enjoy their sandwiches. Decent place especially for being in a hospital.

I could write a book. I would recommend Vaughn rd location over Perry Hill in town. Everyone is…read moregreat. A go to breakfast spot. Mary Ann, Casey, Paul, all of the wait staff are wonderful. Menu prices are ok. A little on the high side but service and food quality covers the wallet ache. Rarely a wait. To go orders seem to be consistently correct on Vaughn. Chappy's in Auburn is solid too. Not familiar with Prattville location.

Really fast service with a smile.Food was hot and made to order.Chicken was delicious.I do feel…read morethis location is pushing the envelope on pricing but sometimes service outweighs price

We go at least once a week. We both love their banana splits but no longer can I eat banana splitsread more