Let me start off by saying the employee "Fonzie" was wonderful! My husband and I hardly ever eat at subway but decided to stop and check it out. They were out of Italian herb and cheese bread which is obviously the best but our sandwich maker was really good about offering alternatives. He was also very sanitary, he washed his hands before making our sandwich and over all was really patient. The food was bad but service was A++++. read more

I order from Subway quite frequently in my area of NW Oregon. On a trip 5/26/2020 down I5 in California we stopped at your shop in Buttonwillow. Tired and hungry ordered a black forest ham ft long with all the trimmings. The employee started by putting roast beef. I asked again for the ham and he started over taking the beef off the bread and putting it back into the little bin of beef. The vegetables were not fresh the bread was hard and stale. Over all the whole experience was less than mediocre at best. Will never stop in again. read more

Just a standard Subway. Good clean sandwich shop. We got a sandwich and a philly cheesteak wrap. Wood was great, but we were hungry too.

Not open at 11pm. Please update business hours. Would've enjoyed eating here but I guess truck drivers don't matter to your business.

I was buying a sandwich and asked for two WATER cups (clear plastic type), one for me and one for my mom. I was rudely refused the second because it "costs 6 cents" and there's "only one per sandwich". This was from the manager/owner who was working the register. Clearly their business is not doing well if they cannot spare 6 cents, I regret paying for my sandwich. I went to Subway expecting to have my sub my way, but did not, unfortunately, have it my way. Corporate should know about this branding transgression. read more

They are super cheap. They were out water, water cups, napkin, and wheat bread!! The service was terrible, and the food was not fresh either. read more

For god sake!!!! Get out of the back and serve your customers!!!! The food was ok, the place smelled of something and there is never anyone in here. This place is on hwy 5 ,and, is the place I stop at when traveling to Las Vegas. Sorry for the two stars but as I was eating my sandwich I watched people come- wait ten minutes while the two workers were in the back chit chatting and then watched them leave and NO-ONE NOTICED you had customers!!!!!! read more

Don't consider walking into this place. Subway is all about fresh food but they serve you stale bread and veggies. What's worse - they don't even give you cups for water, the owner says they ran out of cups as everyone asks for water. What in d world!!!! Bad experience read more

Horrible subway. 1. The women's restroom door slammed shut on my 3 year old niece and could of broken her arm or caused a lot of damage. The men's restroom door had a mechanism that controlled the slamming shut of the door. The women's restroom did not. 2. They did not have meatballs for meatball sub at 12pm and kids meal backpacks 3. Language barrier and hard to understand when taking order. read more

Waited for about 10 minutes while the girl behind the counter slowly made a sandwich while chatting about MySpace with the customer before me. Some of that time she was just standing there waiting for the toaster & gabbing. Eventually she said she would be right with me, and I waited a few more minutes. When she finally got around to me, they were out of every bread except white & wheat. She kept talking to her friend, started putting stuff on my sandwich without asking me. I had to stop her a couple of times, even after she said, "you said you wanted everything on that, right" which I did not say, and told her this, though it didn't register. Once it was finally made and I got to sit down and eat it, it was ok. Then, I used the restroom. One word: gross. If I thought there was anything else in the area that didn't contain fried food and stocked veggie options, I would have left after 5 min waiting in line without much of a line! Next time, I'm just getting off at a different exit on my way through here. read more

Monu was really nice but they only ever seem to have white and wheat bread when I stop in. Seems to be a family owned franchise, like half the businesses on the 5. Average slow Subway speed. Interior looked clean but really dated. read more

Terrible service! Had to return my sandwich several times and they still couldn't get it right. Awful customer service. Avoid if possible.

Had a hard time understanding them and only had two breads to choose from and three different cheeses to choose from. Not the best place to eat at. And they got A rating for clean. Yea right read more

Good place to stop if you didn't pack a lunch. Stopped by to get a Black Forest Ham before going up to a remote work site.

This is one of the worst Subway locations there is. The service is normally pretty bad, but it has sunk to new depths. It is mainly from the owner (I'm assuming), a bearded gentleman that is recognizable due to having one arm. I've seen him deny customers a daily deal to save 20 cents, berating them the whole time. Unfortunately today, I was the recipient of such abuse. After one of his employees confirmed my deal was valid, she made up my sandwich. Then as he began to ring up my order, he flatly denied my deal (I signed up for weekly text message deals - this weeks was a free drink and chips with the order of ANY footlong). He made a bogus claim that he was giving me a new deal by selling me the footlong for 20 cents cheaper than advertised, thereby invalidating the deal I had claimed. I told him to just charge me the normal price for a sandwich so that I could get the deal. He rudely refused. So I walked away, leaving him with my completed sandwich. Only then did he start to offer me the original deal. Which makes it very clear he is running his business like so many insurance companies, seeing how many people he can bully into paying more through the strong arm of inconvenience. Took my business across the street. Will not be returning. read more

Well, it is a convenient stop off the 5 freeway, and it is clean. That is about it. We didn't come during a lunch rush, but the service was still really slow. It is a mark of bad training and a kindergarden fail when you cannot listen to instructions and obey them. If I say I want something on half of a sandwich, that is not a difficult request, and I have never had another Subway screw that up. Learn to listen please. read more

Got a steak egg and CHEESE breakfast sand which. After asking what cheese I want the manager or owner said its extra for cheese. It says CHEESE in the fricken name so why is it extra? This place is a robbery read more

The bathrooms here are no good. Only one stall for guys and the urinals don't have partitions. Other than that, it's a good location. Plenty of seats. read more

Make sure you watch what they add, or u will end up eating only bread, less veggies. Worst sub i eva had.. And cheese tasted horrible, probably stale. read more

Worst subway Ive ever been to. Dirty bathrooms, dirty tables, horrible customer service, and SLOPPY construction of sandwiches. Step up your game!!! read more

When I stopped here, the line was long and the workers were slow. One even had his airpod in and was barely listening to customers. When one of the customers asked about an catering order he placed they stared at him with confusion for so long. After my very much stale sandwich was made, I went to get my drink. None of the sodas were working. My lemonade was watered down, and the sprite was just water. After that I went to the bathroom and oh my gosh. It was nasty. There were three stalls and two of them were absolutely disgusting and look like they have been like that are a long time. When I went to the one stall that was decent, it flushed and sprayed everywhere!!!! Don't go to this subway. The staff is slow, the food is gross and stale, and the bathrooms are absolutely disgusting. read more

everyone hates on subway, but y'all are trippin. fresh and affordable sammy's that lift ur spirits esp when you're in the middle of butt f nowhere. they should def improve their sustainability model and adjust their environmental initiative. subway for life tho read more

Worst subway sandwich I have ever had, inedible. Stale dry bread, a few pieces of old lettuce, rotten olives. Horrible. Tasteless. Terrible. Orders to go are the only reason this place could possibly remain in business. Awful! read more

It's a subway on the side of the 5 freeway. It was ok. Pretty clean and food was ok. Bread did not seam fresh.

Totally disorganized subway. Avoid at all costs they were out of almost everything, soda was flat, staff was rude

Didn't have everything for the kids meal so gave us the option of 2 drinks. Really? Asked for chips instead and they refused. Poor customer service considering they are the ones who don't have what they need. read more

Has to be the worse subway I've been too. I am on lying giving 1 star because zero isn't an option. Awful customer service and the produce did not look fresh. read more

The worst smelling bathrooms I've experienced in many years. Poor slow service. Restaurant not clean. The urine smell is still burning my eyes. There is no reason for the floors to be dirty. read more

Not sure why this subway gets so few stars. As a pilot, I've been to many around the US, and this is one of the better ones. Good location, friendly service, and good ingredients. read more

Possibly the worst subway experience I've ever had! There was plenty of confusion with my orders, and it took all 3 staff members to figure out that I wanted avocado on my sandwich. And they don't except EBT like most subways do. This is my first ever yelp review, I'm going out of my way to suggest you avoid this place. read more

Ok my fellow travelers. READ THIS ONE. if planning at stop here for subway. I eat subway 4 to 5 times a week on the last 2 years because an xtreme health condition so I know their customer service standards. Subway is 4 but this location Is -4. I can't believe employees do a better job than owner when dealing with customers. Still employeed have a hard time to keep up with instructions but they Are trying and that matters.. but ownrr. Oh god how can such a powerful network Deal with this guy. I live in the area. I'm a country guy... so this is close to me... this morning I Ordered a brakfast with coffe. Well they have a coffe dispenser out for customers to serve themselves. I got up for an extra coffe as a refill. I know I assumed wrong. Cause not refills allowed. But then I hear from mr owner using "one hand" "Sr. You can't get another coffe, what makes you think a $3 brakfast with coffe includes a second coffe? A cookie and a coffe alone is $3" I was shocked and even worst inbarased beeing in front of lke 5 customrrs in line They all turned and look. Can you believe the corp deals with this peaple giving franchises just like that. Its not about the cost of the coffe but his attitude and customers service. I then took a deep breath as I'm a calmed person. Headed to him and paid for a second Coffe. Decide to confront him after everybody left...a nd I did. I did not want to emberrase him back. But I thknk I did in front of his emoyees. I won't get in to that. But you shoul NOT STOP HERE for subway Go to next stop... not worth it... during the 30 minutes I clearly observed how He profiles customers. Really I noticed how greety he is with certain Persons and he completetly ignores other exept to correct them.. read more

The staff is extremely rude and zero customer service. They can't even have decent amount of paper towels.

The customer service was the worst. I have worked for subway just recently and in my store they emphasize on customer service. Smile, not at this store. I had to repeat myself multiple times and the food looked like it was really old. The servers didn't speak very good English if the spoke it at all and in the middle of making my sandwich they were talking to each other in their native language. That's very rude and disrespectful. No bread at and the chips looked like they hadn't been filled in days. I wonder if temps for the meats where taking at all that day. I'm not to sure about the guy who runs this store but if it were my store I would be looking for an other job. read more

They use the smallest ice-cream scooper I've ever seen and scoop only 4 times for the $8 Foot Long Tuna. What a rip-off.

Stay away from this Subway. We ordered a couple of footlongs and were told that only Pita bread was available. When my wife asked them if they have any other kind of bread, the reaction we got from the girls at the counter was shocking to say the least. It was condescending and rude. Before we could recover from this surreal encounter, they were telling us that the place gets incredibly busy, and it takes 1.5 hr to make the bread, etc. etc. We looked around, and there was one other customer in the store! I am not sure what to make of this place. I am reading horrible reviews and complaints about it everywhere, yet somehow Subway seems to continue letting these people run the scam of a business. read more

Worst Subway I've ever been at. Rude costumer service. The ingredients aren't fresh. One particular lady gave me the biggest stink eye, when I asked her to put my sauce on my sandwich after she forgot to put ranch on my bacon ranch sandwich. She wrapped up the sandwich and didn't add the rest of the stuff I asked for. Worst ever. Save your money. Go to Denny's instead right next to it instead. read more

The two employees were the worst sandwich makers ever. They both had no haste with a very long line to work with. Also, they made my sandwich is the most disgusting attitude. They put the ingredients in little clumps, making the sandwich "turrible" as Charles Barkley would say. read more

We had an awful experience here. We stopped to use a coupon we received in the mail. We often enjoy subs from our local subway, but this store was terrible! They didn't honor our receipt so it was pointless, but even if they had it wouldn't be worth it. We were told they were out of every single kind of bread except flat bread, which was gummy and sodden so bad it stuck to the wrapper like glue. Yuck. The toppings were very scarce, probably half of what I'd receive at any other Subway. However, one of the employees took her lunch break while we were eating and her sandwich looked great, full of plenty of veggies and on a toasted wheat bread. Not sure why they can't offer good sandwiches to their paying customers? They are certainly capable. Also, two of the fountain drinks were out of order. The women's bathroom was very dirty and two of the three stalls would not lock. Worst subway experience we've ever had. read more

This was the worst Subway I have ever been to!!! Here's the way it happened. My girlfriend, myself and our three girls stopped here on our way back from L.A., we stop in Buttonwillow for a "health" lunch. A six inch sandwich, which they offer on TV every day. The girl behind the counter begins to take our orders. 5, 6 inch subs please. As she is making our sandwiches, my daughter (who was VERY hungry) notices that her sandwich was MUCH small then the other 4 sandwiches. So, I double check to make sure she is not making a kids meal, she says no, this is how our bread is made. ????. How can you offer a six inch sandwich for a certain price and try to give you a 4 inch sandwich claiming that it is exactly the same as a 6 inch. What's the logic in this? So I let her finish that sandwiches, because apparently in this shop, the customer is never right. I then compare the small sandwich with the others and it was OVIOUS that there was a HUGH difference in the sizes. I then took the sandwiches up to the counter to show the HUGH difference to the lady that made the sandwiches and she STILL had to fight with me until the manager finally made a new sandwich. It was SO ridiculous and embarrassing for that store. I am a business owner and have been for 20 years. I would never, ever treat a customer this way, especially over a $4 sandwich. Also, besides the rudest, stupidest bunch of Subway workers I have ever met, and we eat at different Subway A LOT. Also, 90% of their tomatoes were white, hard and bitter. I wish I could show you a picture of the veggies on our sandwiches. I did take pictures it was SO bad. NONE of the tables were clean, regardless of how much time they spent arguing with customers. Don't forget, if you go here, you HAVE TO PAY to use the bathroom. The whole place is a ridiculous excuse for a SUBWAY, with a manager that OVIOUSLY only cares about skimping on their products and taking people for every dime he can get. Subway should take their franchise lisence away. read more

I would give this place 0 stars if it was an option. Initial impression the lady helping us didn't seem very friendly. They didn't have any jalapeño bread made, understandable, I ordered wheat instead. I asked for american cheese, they don't carry it! Seriously? Ok, I asked for pepperjack instead. She finishes my sandwich super sloppy, with a big blob of mayo on one side. I proceed to order a kids meal for my son, who can't intake more than 4 oz dairy, since his sandwich has cheese I get juice instead. At this point the lady proceeds to tell me that I can't get the juice because it's too "expensive," I thought I heard wrong so I asked her to repeat herself, I heard right the first time. At this point I was furious, I told her I didn't ask her how much it costs because obviously I have money & can afford it. Then she said "it's a lot of $$," really??? It's $1!! Worst customer service I've ever received! btw when I asked for spinach she placed 2 leaves on my sandwich. I'm glad I don't live around here & this is not my go to subway. read more