The best self storage in CALIFORNIA. During a years I have never had any problem or issues. Always…read moreclean, never see any kind of insects. Very satisfied!! And continue to be costomer.

Run exactly how a storage place should be run. The front desk staff is very friendly, the…read morefacilities are clean and easy to get around and the prices are reasonable. Many storage places just hope and pray that people forget to pay their bills so they can seize your storage, often declining to send reminders to people who are late. Enterprise is not like this. They have a generous grace period during which they send out several reminders. They are in the business of providing rental storage units, not seizing property. Also of note, during Covid, before we knew that we could claim unemployment we were worried about our bills and paying them in time. I called Enterprise at that time to inquire what would happen if I was late and they informed me that they were freezing all seizures during the lockdown. This is a solid, ethical business and I would recommend them to anyone.

The customer service at this facility has always been awesome! The facility stays clean and is very…read moresecure. I have been in three different size units and all went well. However, it's not cheap here! The prices are always going up. About every six months expect an increase. You can call or email and request they do not increase the price. Sometimes it works and sometimes it does not. We always need a storage unit, but I hate paying to store junk. I would recommend this storage unit and if I need to use a unit again, I would return. It is expensive though.

This is the worst experience I've had with any storage company. From the day I moved in to the day…read moreI left. Price hikes of around 10% every six months, remote gate access has never worked to leave the property the whole time I've been there despite reporting it multiple times and when I finally left today was told that because I was one day into my next billing cycle I had to pay for the whole month. There would be no pro rated refund for the remaining 30 days of this month. When I left, I looked for a member of staff to let them know I was leaving, and the office was locked and remained locked for over 15 minutes with no member of staff visible. In the end I left and had to call in to the main phone line to find out about final payments. Wish I'd stayed with extra space storage.

So far this has been great. Everyone in the office has been really friendly and helpful. Everything…read moreexplained well. It was easy to rent a space online. The facilities are clean and nice. Prices seemed good compared to larger places nearby.

EVERYTHING This place and all its employees are great !!…read more I strongly recommend this place it doesn't only have long open hours which provides flexibility for us the clients it also has BY FAR the most competitive prices in the area BY FAR Thank you for all your help I will keep recommending this place throw all platforms I can bc it's the time to recognize when people do a good job and hold a company to higher standards than average.

Great facility, state-of-the-art, Congenial helpful Staff…read more(Paula, Carman, and Perla) all very helpful, understands the business and procedure. 7a-7p access 8a5p office. Renters seem decent and polite too.

I have been a customer here since 2024 and I love the staff. Paola and Carmen are so sweet and so…read morenice, always making sure my needs are met. Facility is supper clean always!

I'm not just a customer, I'm a fan! I've been renting from this Extra Space Storage location since…read more2023, and couldn't be happier. Their prices are beyond fair, location central, access hours way more than most, AND the management / staff are over-the-top helpful! I'm always impressed at how safe and clean the property is kept, and the layout is very well planned - with sloped access points that keep the units rain-free and as weather safe as is possible. I was out of town when the fires were happening, and worried my belongings would be damaged from all of the ash and crazy weather - but returned to my belongings being just as I'd left them. Thanks for making the stressful process of having to store my belongings long-term as welcoming and easy as possible!

Everything was awesome. The guys at this location showed up and showed out. The customer service…read morewas phenomenal. The manager (forgot his name) and Shaunt (spelling?) are angels. They provided above excellent customer service, happily and with a smile. They were helpful, informative, patient, courteous, personable, and funny. I hope Extra Space as a company is taking great care of these two guys. A HUGE THANK YOU to you both!!!

I just left this facility, and I had possibility one of the worst customer service experiences of…read moremy life. I went in looking for a small space to store a few totes while my building is being renovated. I don't expect much, but the employee was so unfriendly and even rude, he made me uncomfortable. I literally had to ask the employee what his problem was. I would not recommend this place to anyone.

Extra Space storage is an affordable,easy way to store your merchandise or belongings. With…read moreflexible hours to get to and from your unit, it is safe and secure with state of the art camera systems to keep your stuff safe!! Keep it up extra space!!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

I was skeptical with what to expect, since i been searching for a reasonable storage which pricing…read moreis ridiculous, i spoke to Assistant Mgr Marisa who she explain her storage what prices and tour as which we can decide fits to our family needs. we are one of displaced in the wildfire and the urgency of our needs to keep our valuable belongings we decided to obtain it. They offer 50% for two months which is good enough. Location is excellent. i cant thank the quick turnaround walk us through how we can utilized, free lock of course. A little downside they open only from 7-am- 7 pm daily and sunday until 4pm. Holiday is closed.

YOU HAVE TO PAY EXACT CASH AT THE KIOSK. (Or pay with card, it does not take change)…read more IF YOU LET IT TIME OUT BC YOU DONT HAVE THE EXACT AMOUNT AND HAVE TO RUN TO YOUR CAR. THE KIOSK WILL TAKE YOUR MONEY AND SAY YOU PAID NOTHING. DONT LET IT CYCLE OUT. CLICK YES WHEN IT ASKS IF YOU NEED MORE TIME. you can always pay over the amount and it will go to the next month. luckily when I paid at the kiosk and the kiosk timed out because I didn't have the exact amount. when I reentered the portal it said I paid nothing when I was a few dollars short. I called the office and they checked the kiosk for me and I was able to pay the correct amount the next day.

Joanna was extremely helpful as the is was my first time renting a storage space. Led me to the…read morespace, was very knowledgeable and helpful and got me a great deal. Thank you soooo much!!

Checked out a few storages before this one, and wow, is it hard to get ahold of an actual person on…read morethe phone. This one answered right away, answered my questions, and were ready to take me on a tour and show me the units after I reserved one online. All of the buildings were super clean, looks like they put new carpets, and the actual units were very clean. The manager, Jocelyn, was absolutely amazing. It was oh first time renting a storage, so she guided me through everything and helped me pick out what would suit my needs best. I am very impressed by the staff and the cleanliness. I have had the unit for about a month now, have gone in only a handful of times, but they are consistent. They are technologically up to date and have an app to check on your unit, pay, and open the gate through your phone. Huge plus. So far so good

Valente was very nice. Property is clean. Good place but the dumbwaiter is the only reason I didn't…read moregive it another star.