I wanted to give Dr. Brill another great review today. Today my family and I went in to get our prescriptions updated as well as purchase new eyewear and thank god we did. Great customer service as always! We couldn't beat it anywhere else. Overall, Dr. Brill and Sarina are simply fantastic! We really appreciate their awesome Optometry care, a solid process in making us feel safe during the pandemic in their building, and high-quality service at its finest. They truly go above and beyond and have a superb pandemic procedure in place when you go into their building, which made us feel safe and assured. On top of this, they do temperature checks before you enter, require face mask-wearing inside at all times, and have social distancing marks on the floor while you're in the building to prevent any exposure of anything unknown. They even clean all of their eyewear for sale and basically customized the visit to your needs only. I can see that this helps reduce contact with other customers. Heck, they are setting the standard high in pandemic safety vice your average doctor's office. Go figure, right? Anyhow as for Dr. Brill, I would say he's the best and most seasoned Optometrist in the area. Along with him, his office manager, Sarina, is simply amazing and super kind and cool. Simply put, if you need to get your eyes tested, then you should seriously consider going to Dr. Brill, especially if you want quality care in Optometry. He uses state of the art tools and has an old school style to him that is lost with most Optometrists I've been to in years past. In fact, I prefer Dr. Brill's style of care vice others, as you can tell his attention to detail in his profession and skills are the utmost. In the end, this is the doctor you want to take care of your vision needs. As for the process they have in place, just follow their procedures in getting in there and you'll get the best care and quality customer service with high-quality frames all-around to choose from. Finally, they'll do the best they can do to work with your vision insurance company. If they ask you for personal details (i.e., SSN, address, age, name, insurance details, etc.), don't worry they'll safeguard the information, as they are the utmost professionals and ensure safety and security is at the highest standards for all their customers. They need this info to make sure your insurance company covers what it will cover. I wouldn't be writing this review if I didn't believe it. Been going here for a while now. I trust them with such information. We will continue to go to Dr. Brill year after year as long as he's in Studio City. Thank you again Dr. Brill for a great visit. You rock as always Sir! See you next time. Also, thank you Sarina for all your help too. We are very appreciative every time we come back to get updated. Our vision is highly important and we trust you always treat us well. On behalf of my family, thank you as always Dr. Brill & Sarina. We'll be back again. : ) With much respect, Michael Side note: I told Dr. Brill today that every time my family comes into his Optometric Center for updated vision care from him, we all always seem to have good luck that happens to all of us following our visit there. I don't know if it's a lucky sign or what, but good luck just starts to happen for us all and we thank him for that. Whatever it is. I think it's just great energy in his business. In fact, it's already happening now. Go figure! It must be the luck of Dr. Brill's Optometric Center in Studio City, CA. Thank you again Dr. Brill. : ) read more

I really wanted to like this optometrist but ...... sorry guys. #1. It is expensive - very very expensive. #2. They charged (without asking first) for a pricey retina scan. #3. Their office hours are absurd and they are closed more than open so it makes it very hard to pick up your glasses or schedule a visit. #4. The office person broke my glasses when trying to adjust them. Yes, broke them in half. #5. It took way too long and I had to make several trips. I am now going to Warby Parker which is affordable, has normal business hours, the staff is friendly and happy to help, and I can get in and out quickly. read more

Just tried to make an apt and all went fine and dandy until I didn't want to share my last 4 SSL over the phone so they can check out my insurance. She called it "standard procedure". I guess ill find another place more professional. Have a good day I won't come back. read more

He actually referred to his staff as "the help" on the phone. Wow. In terms of getting a prescription and eye exam, pretty straightforward. So functionally if you need one, fine. But if you need to fill your prescription glasses, beware. Getting glasses, somehow required about 5 visits. They tried to upsell me on this extra layer on the glasses lens to aid in close reading, but it made the lens 50% thicker than any of my prior glasses. I've worn glasses my whole life. Then I received numerous excuses on various issues: 1. "It's not that thick. New nosepads will fix it." (Dismissive response #1) 2. After getting indentations on my nose bridge and having to come back again, "We didn't know it would be so much thicker." (They probably fill thousands of prescriptions, how could they not know?) 3. "*Your* choice of frame makes it thicker." (Head scratcher this one, since the prescription itself is what drives the thickness and refraction of the lens. Basic physics. Not the shape of the frame. So now they are blaming the patient?) 4. "There aren't any scratches on the frame." "Oh yes I see, we'll order new ones." "The scratches on the frame are barely visible, but we ordered them anyway." (Passive aggressive) I don't understand giving a patient a hard time when all they want is a pair of normal glasses of normal thickness that have not been scratched up? How hard is that? After my 5th visit, I did get audibly upset, and I shouldn't have. I was reasonable for the first 4 visits, but after that, c'mon. read more

I really like these guys. I got terrific customer service from them. Dr. Brill was very thorough and helped to correct my contact lens prescription (my last one over corrected my vision and gave me headaches). I got a terrific deal as well on a pair of progressive eyeglasses and prescription sunglasses. They helped me figure out how to make the most of my budget and get the best deal utilizing my insurance and my flexible spending account. The frames on each are stylish and beautiful. It is more expensive than ordering eyeglasses online... But those eyeglasses never really felt or fit right so I never wore them and to me that was a waste. I prefer, when it comes to my eyes, to have an in person hands-on approach. In my honest opinion, you couldn't ask for a more knowledgable, nicer hands-on approach than here. read more

Studio City Optometric Center - Waiting and retail area. - Optometrists Near Me - Studio City, California

I have been seeing Dr. Brill for years and the level of care never seems to slack! It starts from the moment you call and reach Sarina, who is so kind and knowledgable and only gets better at/during the appointment. I was very impressed with the safety precautions put in place for COVID and always have a really pleasant overall experience! This is not an in and out shop - they care! read more

Dr. Brill is the best optometrist in LA. I have been going to him since I was in fourth grade when I first got glasses. He is super helpful and kind, his staff is knowledgeable and he has an amazing selection of frames. I never have had an issue waiting or making an appointment. He also has this really amazing eye machine that takes a 360 view of your eyes to catch any problem. Definitely go see Dr. Brill read more

I bought 2 pairs of transition glasses and 1 pair of sunglasses from Surena and I have to say she is the most knowledgeable person I have ever dealt with in glasses. She knows what's she's doing! I had a lot of trouble getting used to my first pair of transitions. I was ready to give up. One adjustment from Surena and it was 100% better. I kept them and love them now. read more

This morning, my spouse had an eye examination (optical & contacts) at Studio City Optometric Center. Being a non-native speaker and covered under my health insurance, I often set up his medical appointments and help with completing his paperwork. When I called Studio City Optometric Center, I spoke with a very pleasant and friendly woman named Serena and we went over what was covered under my group plan and any out-of-pocket expenses my husband would be responsible for. She very clearly told me the exam was fully covered by insurance, which I already knew, but that the doctor would also perform a photographic eye exam for an additional $39. Fine, no problem, agreed to. Additionally, she suggested that I download the new patient forms and disclosures from their website and have them filled out and signed upon arrival. Done. However, upon exit, my partner was hit with an additional $99 fee, claiming Dr. Brill had performed a "Premium" eye exam. Huh? At no time beforehand did Serena mention that, nor did I see the words "Premium Exam" on any of the paperwork. So in the end, it's just another business ripping off an unsuspecting new patient with a bogus charge because they could. Funny, both his new optical and contact lens prescription were EXACTLY the same as his 2 previous ones from years past. Never again will my husband and I ever step foot into Studio City Optometric Center, nor could I ever recommend it. A very disappointing experience, indeed! read more

Studio City Optometric Center - "Premium" - Optometrists Near Me - Studio City, California

If you are looking for a great optician, look no further than Sarina at Studio City Optometrics. She is the master at helping you choose the frames that are best for you. I do not live close - worth the drive to get her expertise. read more

I walked in to get my glasses fixed serena helped me out no problem . Quick fast easy and affordable . Serena I'd have to say was very kind and had outstanding customer service . Def a happy customer def my go to store now if I need my glasses fixed in the future . Thanks Serena !! read more