The best nap!! I came for a facial but ended up with a nap! Omg it was excellent!…read moreI messaged via Yelp and had an appointment within 30 minutes. Professional, friendly and clean!

Booked with Sarah. It was the best experience I've had with a Brazilian wax and I've been to…read moredifferent waxers in southern California and central Texas. Painless, fast and pleasant. I'm looking forward to booking again

they are my go-to nail spa in the area. They are always friendly and patient. They try to get you…read morein as quickly as possible if you're a walk-in without sacrificing quality. Service is just top-notch. They give you a choice of drink and a cup of fresh cut fruit while providing the service, which is just so sweet. I never get anything other than basic mani and pedi just because my lifestyle is much too rough for anything else. I never have any complaints. They are also reasonably-priced, so that's nice. I would definitely recommend.

I went to their nail salon today the design that the girl was trying to give me did not match the…read morepicture. I asked for her to change two of the nails and everything became extremely hostile. She got up from the seat, refusing to fix them. Manager came over and told me I could leave. The manager ended up fixing them, but was rude to me the whole time I will never be going back to this establishment I'm not sure why do they feel like they could treat people this way they don't respect us as a culture.

I scheduled an appointment for eyelash strips at 2:30pm and arrived on time. When I walked in, I…read morewas greeted by a guy who was doing nails. He told me to wait. After waiting 25 minutes I asked how much longer. He told me the person was waiting for me in the back. where a lady put me in a room and told me lie down, stating she would be right back. After waiting another 10 minutes with no return or acknowledgement, I decided to leave. What made even worst no one noticed I walked out and they weren't even busy. This was extremely poor customer service, especially considering I had a scheduled appointment. My time was not respected and there was no communication or professionalism throughout the visit. I will not be returning to this business. and I would not recommend it to anyone, especially if your time is valuable. Please be aware before scheduling services here.

I stopped here when I first moved to Chester and I've been going ever since. I continue to book…read morewith Jenna because of her great customer service, attention to detail and overall kindness. The salon is well kept and the other staff members are polite and patient as well. I usually come when they're not as busy (11am- 3pm) and it's always a pleasant visit. I recommend you stop by if you're in the area!

Great service, recommend highly. My nail tech was exceptional This is my go to place.read more

I went to this nail salon for the first time with my friend and i tried talking her out of going bc…read morei hate cheating on my OG nail salon so she convinced me to go telling me how great it was... the guy my friend had was rude to her, i asked for basic black chrome nails and they didn't know how to do it. after 5 different color changes i left unhappy with my nails and my friends acrylic nails came off 2 days after and my chrome is completely ripped off.

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

Front desk staff was not helpful. Didn't ask or apply the discount. Didn't ask if I wanted to add…read moretip to the card on file, she just charged it. Won't be back.

Dana was so delightful, and did great color and cut! The salon was decorated and spotless and…read moreeveryone was great at making you feel great!

I called as a first time customer for a very last minute appointment. I needed a haircut and they…read morewere able to get me in right away. I was unsure as to what I wanted and my stylist made great recommendations. I was attending my best friend's funeral the following day, so she told me not to do anything drastic while I was feeling so emotional. She cut off the ragged ends and did a fabulous job on my bangs. I went in thinking I would be cutting off all of my hair but I am so grateful she recognized that would not have been the best idea for me. The salon is clean, the staff are nice and the prices are reasonable. I will definitely go back, and I highly recommend!!!

The best EVER ! Hanna is professional, does a thorough job & has the skills to get the best…read morepedicure . She is kind & considerate . Helen makes a great impression by welcoming with genuine kindness :D We will make this our new one stop salon over & over again. Very impressed !

Avoid this nail salon!…read more Came in for a simple manicure, gentlemen was nice but not very skilled it seemed. He painted my nails very thick and two of them did not dry. He repainted them twice for me to still leave with them ruined. Will not be returning.

I'm visiting Richmond for the week, and I am so glad I found this salon! I had a full set with…read moreHalloween designs that my technician turned out beautifully! He spent so much time making sure I loved them every step of the way. I also had a golden pedicure done by a wonderful lady who was very skilled. My feet looked and felt amazing afterwards! Every staff member was kind, courteous, and truly welcoming. I'm tempted to drive the 3 hour drive back here in 3 weeks when I need to have a fill in service!

I'll be here with my daughters and granddaughter today. We were able to go on Sunday. They open at…read more11:30 which I highly recommend making an appointment or getting there right at 11:30 because they got busy. We all got different things done. We were all happy. They had deals on the website but didn't honor them. Out of date. That was frustrating. Overall good experience and they seemed very friendly.

I Love Kat's Hair studio. Everyone is so nice Ashley Smith does my cut and color and Deanna does my…read moredaughter and my husband's hair. They are like my family. I never have to wait long and Ashley gives me a great cut and is magical with the color. It is very close to my home so I can pop up there in minutes! I suggest you check it out!!

Karleen was great, she listened to me and answered my questions. She did exactly what I wanted and…read moreI love my new hairstyle .

The facility appeared neat and clean. The massage was good. As I went to pay, I was asked if I…read morewould like to leave a tip, and so it began... me: "Yes $10" masseuse: "$20"? me: "$10" masseuse: "That was a very good massage" me: "It was a good massage, one that I am willing to give a $10 tip for" masseuse: "It was worth $20". I cleared the $10 tip off of the machine completed the transaction and decided not to leave a monetary tip, but politely left a verbal tip explaining my reasoning.

Went in previously (2 times) to request a massage, was told they're busy. Went in yesterday, was…read moretold they were busy. Went in today (I'm sitting in the parking lot now) to request a massage but was told they could only do a 30 min massage bc they were busy. (I don't see any other cars in the parking lot) As soon as I sat in my car, a man parks, walks in and never comes out. I guess he got the service he requested. This place is less than a mile away from where I live and I'll NEVER recommend this place to anyone or ever visit again. I wouldn't even give this place 1 star. I've visited this place numerous times within the past 2 years and the customer service was never this horrible.